Ross SRG-4400, User Manual

Page: 119 / 193

SRG-4400 User Manual (Iss. 06) Troubleshooting • 6–3
Equipment Checklist
Routine maintenance to this Ross Video product is not required. In the event of problems with
your SRG-4400, the following basic troubleshooting checklist may help identify the source of the
problem. If the SRG-4400 still does not appear to be working properly after checking all possible
causes, please contact your Ross Video products distributor, or the Technical Support department
at the numbers listed under the “
Contact Us ” section.
1. Visual Review — Performing a quick visual check may reveal many problems, such as
connectors not properly seated or loose cables. Check the card, the frame, and any
associated peripheral equipment for signs of trouble.
2. Power Check — Verify the power indicator LED for the presence of power. If the
power LED is not illuminated, verify that the power cable is connected to a power
source and that power is available at the power main. Confirm that the power supplies
are fully seated in their slots. If the power LED is still not illuminated, replace the power
supply with one that is verified to work.
3. Input Signal Status — Verify that source equipment is operating correctly and that a
valid signal is being supplied.
4. Output Signal Path — Verify that destination equipment is operating correctly and
receiving a valid signal.
5. Unit Exchange — Exchanging a suspect unit with a unit that is known to be working
correctly is an efficient method for localizing problems to individual units.