Rockwell Automation Allen-Bradley PowerFlex 700AFE, User Manual

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Rockwell Automation Publication 20Y-UM001F-EN-P - April 2017 135
Troubleshooting Chapter 5
Technical Support
When you contact technical support, be prepared to provide this information:
• Order number
• Product catalog number and drives series number (if applicable)
• Product serial number
• Firmware revision level (verify with parameter 033 [Control SW Ver])
• Most recent fault code
• Your application
The data that are contained in the following parameters helps in initial
troubleshooting of a faulted drive. Record the data provided for each listed
parameter in this table.
Parameter Name Description Recorded Parameter Data
104 Fault Frequency Captures and displays the AC line frequency at time of last fault.
105 Fault Total Curr Captures and displays the DC bus amps at time of last fault.
106 Fault Bus Volts Captures and displays the DC bus voltage at time of last fault.
107 Fault Temp Captures and displays the heatsink temperature at time of last fault.
108 Status 1 @ Fault Captures and displays [Cnvrtr Status 1] bit pattern at time of last fault.
109 Status 2 @ Fault Captures and displays [Cnvrtr Status 2] bit pattern at time of last fault.
110 Alarm 1 @ Fault Captures and displays [Cnvrtr Alarm 1] bit pattern at time of last fault.
111 Alarm 2 @ Fault Captures and displays [Cnvrtr Alarm 2] bit pattern at time of last fault.
124 Fault 1 Code Displays a code that represents the fault that tripped the AFE. The codes appear in these
parameters in the order they occur ([Fault 1 Code] equals the most recent fault).
126 Fault 2 Code
128 Fault 3 Code
130 Fault 4 Code
125 Fault 1 Time Displays the time between initial unit power-up and the occurrence of the associated trip
fault. Can be compared to [Power Up Marker] for the time from the most recent power-up.
[Fault x Time] - [Power Up Marker] = Time difference to the most recent power-up. A
negative value indicates that fault occurred before most recent power-up. A positive value
indicates that fault occurred after most recent power-up. Time stamp of the fault occurrence.
127 Fault 2 Time
129 Fault 3 Time
131 Fault 4 Time
137…140 Alarm Code 1…4 Displays a code that represents a converter alarm. The codes appear in the order they occur
([Alarm 1 Code] = the most recent alarm). A time stamp is not available with alarms.