Riverbed SteelHead 3070-SD, User Manual

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Welcome to SteelHead SD | 7
Welcome to SteelHead SD
Welcome to the SteelHead SD User Guide . SteelHead SD combines SD-WAN and cloud networking
capabilities (powered by SteelConnect) with Riverbed WAN optimization (powered by RiOS) into a single
appliance.
This guide describes how to configure the Riverbed SteelHead SD (SteelHead SD) when used in
conjunction with SteelConnect SDI-2030 and SDI-5030 gateways.
This guide is written for network administrators familiar with administering and managing WANs.
For a high-level look at how SteelConnect works, see the SteelConnect Manager User Guide .
Documentation and release notes
The most current version of all Riverbed documentation can be found on the Riverbed Support site at
https://support.riverbed.com .
See the Riverbed Knowledge Base for any known issues, how-to documents, system requirements, and
common error messages. You can browse titles or search for keywords and strings. To access the
Riverbed Knowledge Base, log in to the Riverbed Support site at
https://support.riverbed.com .
Each software release includes release notes. The release notes list new features, known issues, and fixed
problems. To obtain the most current version of the release notes, go to the Software and
Documentation section of the Riverbed Support site at
https://support.riverbed.com.
Examine the release notes before you begin the installation and configuration process.
Contacting Riverbed
This section describes how to contact departments within Riverbed.
• Technical support - Problems installing, using, or replacing Riverbed products? Contact Riverbed
Support or your channel partner who provides support. To contact Riverbed Support, open a
trouble ticket by calling 1-888-RVBD-TAC (1-888-782-3822) in the United States and Canada or +1
415-247-7381 outside the United States. You can also go to
https://support.riverbed.com .
• Professional services - Need help with planning a migration or implementing a custom design
solution? Contact Riverbed Professional Services. Email proserve@riverbed.com or go to http://
www.riverbed.com/services/index.htm .