Ricoh TotalFlow Print Server R-62 Setup Manual Download | Manualshive

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4. Troubleshooting and Error Codes

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Summary of Contents for TotalFlow Print Server R-62

Page 1: ...in this manual before using the machine For information not found in paper manuals refer to Information Center of the print server Appendix Troubleshooting and Error Codes Getting Started Other Infor...

Page 2: ...owed 10 Safety Labels on the Print Server 15 Positions of WARNING and CAUTION Labels 15 Power Switch Symbols 15 2 Other Information for This Print Server Laws and Regulations 17 Duplication and Printi...

Page 3: ...onfiguring Client Computers 37 Configuring Web Browser 37 Logging in to the Print Server 41 Installing Printer Drivers 42 System Requirements 42 Installing the Printer Driver for Windows 43 Installing...

Page 4: ...ructions PDF This guide explains the functions and basic operations of the print server Calibration Guide PDF This guide explains how to calibrate the printer Release Notes printed manual only for Eng...

Page 5: ...tor keyboard and mouse connected to the machine The same screen configuration is displayed for a remote or local console that is used to access the machine Items displayed on the screen include machin...

Page 6: ...Click the Help icon on the top right of the remote or local console and then select Help The top page of Information Center Help appears DVV011 How to Use Field Help Some portlets have their own Help...

Page 7: ...d data or the use or non use of this product and operation manuals provided with it Make sure that you always copy or have backups of the data registered in this machine Documents or data might be era...

Page 8: ...Type 1 TotalFlow Print Server R 62 Type 2 TotalFlow Print Server R 62A 7...

Page 9: ...8...

Page 10: ...Safety Information for This Print Server This chapter describes the safety precautions Safety Symbols for This Print Server The meanings of the safety symbols for this machine are as follows Caution...

Page 11: ...nt server can be used Do not use flammable sprays or solvents in the vicinity of this machine Also avoid placing these items in the vicinity of this machine Doing so could result in fire or electric s...

Page 12: ...result in fire or electric shock Do not use power cords that are damaged broken or modified Also do not use power cords that have been trapped under heavy objects pulled hard or bent severely Doing so...

Page 13: ...the power cord could result in fire or electric shock Be sure to push the plug of the power cord fully into the wall outlet Partially inserted plugs create an unstable connection that can result in un...

Page 14: ...ult in electric shock The following explains the warning messages on the plastic bag used in this product s packaging Keep the polythene materials bags etc supplied with this machine away from babies...

Page 15: ...ric shock If the machine s interior is not cleaned regularly dust will accumulate Fire and breakdown can result from heavy accumulation of dust inside this machine Contact your sales or service repres...

Page 16: ...positions shown below For safety please follow the instructions and handle the machine as indicated Front view 1 DVV002 1 This label indicates the weight of the print server However this label is mean...

Page 17: ...1 Safety Information for This Print Server 16...

Page 18: ...ited by law Copying or printing the following items is generally prohibited by local law bank notes revenue stamps bonds stock certificates bank drafts checks passports driver s licenses The preceding...

Page 19: ...2 Other Information for This Print Server 18...

Page 20: ...By connecting a commercially available monitor keyboard and mouse to the print server you can directly operate the print server with the local console For details see Operating Instructions About Pres...

Page 21: ...ry For details see page 29 Connecting Commercially Available Devices to the Print Server 3 Turn the printer and print server on For details about how to turn the print server on see page 31 Starting t...

Page 22: ...1 Use this to connect the keyboard to the print server 4 USB port 2 Use this to connect the mouse to the print server 5 USB port 3 Use this to back data up from the print server to a USB flash drive 6...

Page 23: ...ical disc drive Use this to read from CDs and DVDs 12 Disc eject button Use this button to open close the optical disc drive 13 Front side USB ports Use these to install system software connect the co...

Page 24: ...se this to back data up from the print server to a USB flash drive 6 Network port Use this Ethernet port to connect the print server to a network 7 Printer interface port Use this Ethernet port to con...

Page 25: ...e USB ports Use these to install system software connect the color management tool or print from a prepared USB flash drive 14 System error indicator The system error indicator lights up when there is...

Page 26: ...ely laboratories etc as doing so will cause the machine to malfunction The print server takes in air through the front and releases it through the back Provide sufficient space around the print server...

Page 27: ...g the prongs of the power cable s plug with anything metallic constitutes a fire and electric shock hazard The supplied power cord is for use with this machine only Do not use it with other appliances...

Page 28: ...nnect its power cord from the wall outlet When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords...

Page 29: ...Transfer Unit ports on the back of the print server If you are using Type 2 connect the USB cable provided to USB port 4 on the back of the print server 5 Connect the other ends of Data Transfer Unit...

Page 30: ...ecifications supported by the print server are as follows Available devices and interface specifications Device Interface Monitor VGA port or DVI port Keyboard USB port Mouse USB port The keyboard is...

Page 31: ...t the USB cable from the keyboard to USB port 1 on the back side of the print server DVV009 4 Connect the USB cable from the mouse to USB port 2 on the back side of the print server For details about...

Page 32: ...alFlow icon appears on the home screen of the control panel of the printer Starting the print server when the power interlock function is disabled First turn on the printer and then turn on the print...

Page 33: ...s User Tools Adjustment 4 Select the operation To restart the operating system of the print server press Restart DFE To restart the print server press Restart Control Unit To shut down the print serve...

Page 34: ...When the power interlock function is enabled you cannot shut down the print server using the remote or local console Starting and Shutting Down the Print Server 33...

Page 35: ...tment 3 Press Ethernet Configuration 4 Select the settings you want to change Press Prev Next to scroll the screen to display items that cannot be seen 5 Change settings by following the on screen ins...

Page 36: ...address are obtained automatically Static An IPv4 address subnet mask and gateway address are specified manually IP address Specifies the Internet protocol IP address of the print server Subnet mask...

Page 37: ...k IPv6 Specifies the IPv6 subnet mask Internet name of local host IPv6 Specifies the IPv6 host name Enter a host name using up to 16 alphanumeric characters Configuring the Network Settings Using the...

Page 38: ...11 FireFox49 0 or later Chrome 54 or later Windows 10 Windows Server 2016 Internet Explorer 11 FireFox49 0 or later Chrome 54 or later Edge 38 or later Mac Version Browser OS X 10 10 Safari 8 FireFox...

Page 39: ...the tools icon and then click Internet options 2 Under Browsing history click Settings 3 Under Check for newer versions of stored pages select Every time I visit the webpage 4 Click OK 5 Click Langua...

Page 40: ...es To change the language of the remote console change the language of the operating system in Time language under Settings Configuring Firefox This procedure shows how to configure Firefox 54 0 1 on...

Page 41: ...language for the remote console If you do not want to change the language skip the following steps 9 Click Add languages 10 Select your language and then click ADD 11 Click the configuration icon on...

Page 42: ...r key The login screen appears 4 Select a user to log in from User ID 5 Enter the password in Password 6 Click LOGIN The initial password for preset user name is blank For details about how to change...

Page 43: ...ystems are required Windows Operating system 1 Version Windows Vista Service Pack 2 Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ul...

Page 44: ...16 Essentials Windows Server 2016 Standard 1 Windows operating system supports both versions 32 64 bit Mac Operating system Version OS X OS X 10 9 OS X 10 10 OS X 10 11 OS X 10 12 Installing the Print...

Page 45: ...odel When using a virtual printer select Custom click Settings and then specify the same port number as that of the virtual printer under Raw Settings 11 Click Finish 12 Make sure that the Printer Nam...

Page 46: ...nter If you are using a computer that is running Windows 8 1 10 or Windows Server 2012 2012 R2 2016 proceed to Step 4 3 Click Add a network wireless or Bluetooth printer 4 Click The printer that I wan...

Page 47: ...oviding lpd box 10 Enter the name of a virtual printer in the Name of printer or print queue on that server box and then click OK 11 Make sure that the Printer Name check box of the machine model you...

Page 48: ...ient computer manually Manage Printers permission is required to enable bidirectional communication or to configure the option settings Log on as an Administrators group member 1 Open the printer wind...

Page 49: ...atures on OS X install the printer driver PPD If you are not using a computer not equipped with a CD ROM drive download the printer driver PPD from the manufacturer s website 1 Insert the provided CD...

Page 50: ...en Special toner For details about how to display Printer Utility see the printer driver s Help Bidirectional communication also allows you to monitor printer status Bidirectional communication is sup...

Page 51: ...6 Quit System Preferences 3 Getting Started 50...

Page 52: ...lick Printers in Hardware and Sound category Windows 7 Windows Server 2008 R2 On the Start menu select Devices and Printers Windows 8 1 Windows Server 2012 2012 R2 Click Settings on the Charm Bar and...

Page 53: ...d then follow the instructions on the screen to install the driver Deleting the Driver Removing printer drivers Windows Administrator permission is required to delete the driver in use Log on as an Ad...

Page 54: ...ow appears click View devices and printers 2 Right click the icon of the machine you want to delete and then click Remove device 3 Click Yes 4 Click any machine icon and then click Print server proper...

Page 55: ...3 Getting Started 54...

Page 56: ...ctly In this case turn off the print server and then turn it on again If the print server still does not start check whether an error code is displayed on the digital display on the back of the print...

Page 57: ...owser is wrong Enter the correct IP address or host name Cannot access the print server via the web browser on a client computer The IP address of the client computer is restricted to access to the re...

Page 58: ...he error codes listed below are displayed on the digital display contact your service representative 0E 0F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C E8 E9 EA EB F8 F9 FA D0 D1 D2 D3 D4 D5 D6 D7 D8 D9 DA...

Page 59: ...4 Troubleshooting and Error Codes 58...

Page 60: ...guration see the manuals of each product When the setting screen for the DFE server name appears check the Internet name of local host or IP address in the following way and enter it 1 Log in to the p...

Page 61: ...B 2 0 Type A 2 ports rear USB 3 0 Type A 1 port rear 2 ports front USB 2 0 Type B 1 port Network Gigabit Ethernet LAN port 1000BASE T 100BASE TX 10BASE T 2 ports Monitor connection VGA port 1 port DVI...

Page 62: ...d or Software shall not be copied onto another disk or into memory unless as part of the execution of TotalFlow Print Server DIC The DIC COLOR GUIDE database is licensed from DIC Graphics Corporation...

Page 63: ...applications including open source software applications For details about the copyright information for these software applications see OSS pdf on the driver CD ROM supplied with the print server or...

Page 64: ...n the U S and other countries Microsoft Windows Windows Server Windows Vista Internet Explorer and Microsoft Edge are either registered trademarks or trademarks of Microsoft Corp in the United States...

Page 65: ...ver 2012 Essentials Microsoft Windows Server 2012 Standard The product names of Windows Server 2012 R2 are as follows Microsoft Windows Server 2012 R2 Foundation Microsoft Windows Server 2012 R2 Essen...

Page 66: ...2017 Cover Paper Thickness 0 10 Body Paper Thickness 0 08 Pages in Book 0 Spine Width 0 Mlogo Mag 1 Mlogo Off 0 5...

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