Ricoh AP-P2 G188, Field Service Manual

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Cause Code Meaning Solution/ Workaround
Error Caused by
Response from
GW URL
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391
Two registrations for the same
mainframe Check the registration condition
of the mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is
illegal.
-2397 Incorrect ID2 format Check the ID2 of the mainframe.
-2398 Incorrect request number format Check the Request No.
Meter Click Charge
Basically, there are two ways to set up this function.
Meter click change enabled (SP 5-930-001 set to ‘enabled’): The counter can be displayed and printed
by the customer. The technician can then call the customer and ask them to read the counter.
Meter click charge disabled (SP 5-930-001 set to ‘disabled’; this is the default setting): The counter cannot
be displayed or printed by the customer. To check the counter, the technician must print the SMC report
(SP 5-990).
• You must select one of the counter methods (developments/prints) in accordance with the contract
(
*
SP5-045-001).
2. Installation
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