Ricoh AP-P2 G188, Field Service Manual

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No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
874
CTL
D
Delete All error 1: HDD
An error is detected while all of the HDD or NVRAM are formatted physically by
the Data Overwrite Security Unit (M354).
• Data Overwrite Security Unit (SD card) not installed
• Defective HDD
1. Install the Data Overwrite Security Unit (M354).
2. Replace the HDD.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
875
CTL
D
Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the
Data Overwrite Security Unit (M354).
• The logical format for the HDD fails.
Turn the main switch off/on and try the operation again
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
876
CTL
D
Log Data Error
An error was detected in the handling of the log data at power on or during machine
operation. This can be caused by switching the machine off while it is operating.
-001
Log Data Error 1
• Damaged log data file in the HDD
Initialize the HDD with SP5832-004.
-002
Log Data Error 2
• An encryption module not installed
1. Install the DESS module.
2. Disable the log encryption setting with the user tool.
3. Appendix: Service Call Conditions
94
3