If you forget your password, you can temporarily reset it to allow access to the encoded password list.
To reset the password in an emergency:
1
In the
User ID
field of the
RCU Login
screen type
override
and then click
Login
. A message box
appears and prompts you to contact Technical Support with a five-digit number (Permit #).
Contact your Technical Support Representative to receive an override number.
Enter the override number into the
Password
field and then click
Login
(if you enter it incorrectly, you
can re-enter it and try to login again). The RCU gives you temporary access to the
Settings
screen,
where you can view the user list and passwords.
By default, only a supervisor with a correct ID and password can access the
Settings
menu. If the
password is lost and login fails, the user can override and access the
Settings
menu.
To restore the supervisor operator ID/password:
1
From the
Operator ID Entry
screen (
Menu
>
Setting
>), in the
Operator ID
field, type
OVERRIDE
and then select
Next
.
The
Password Override
screen appears and prompts you to contact Technical Support with the
displayed permit number.
When you contact Technical Support, they will provide you with an override code.
In the
Override Code
field, use the touchscreen keypad to enter the code and then select
Accept
.
The CM verifies the code and restores the factory default: Operator ID = SUPERVISOR, Password =
PASSWORD.
Select
OK
.
The screen returns to the
Settings
menu.
Select
Edit Operators
. The
Operators
screen
appears
.
In the operator list, select
Default user
with operator ID: SUPERVISOR.
Select
Modify
to change
the following fields if necessary:
Operator
ID, Display Name, Password
and
Expiration Date
.
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