which has been modified or repaired, improperly installed, altered, or
disassembled -except according to R-Quest’s written instructions.
This warranty is subject to the following further conditions:
1) This warranty is limited to the electronic and mechanical performance only, as
expressly detailed in the Product specifications and NOT to the imbedded
software, firmware or to third party software.
2) This warranty shall not apply to any Products which are stored, or utilized, in
harsh environmental or electrical conditions outside R-Quest’s written
specifications.
3) This warranty is applicable only to Products shipped from R-Quest
subsequent to January 19, 2008.
4)
This warranty shall be valid only if the Product was purchased by the End
User from an authorized R-Quest Distributor/Reseller.
5) Heavy use (per recorder or printer, 12,000 discs / 100 cartridges) may require
consumable items such as printers or recorders to be serviced within the
warranty period. Parts replaced in the course of a service are warranted to be
free of defects in material and workmanship for a period of ninety (90) days,
or until the expiration of the original warranty (whichever is the later), and are
subject to the same service interval requirements.
6)
Removal of the R-Quest Label or Serial number from the product will void this
warranty.
7)
Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the
FlashJet 4800. Using, or attempting to use cartridge refills or attempting to
‘bulk ink’ the printers will void this warranty.
Purchaser’s Remedies
If an R-Quest Distributor or an End User desires to make a warranty Claim,
the Distributor or End User shall, if requested by R-Quest, ship the Product to
R-Quest’s authorized service facility, postage or freight prepaid. R-Quest
shall, at its option, take one of the following two courses of action for any
Products which R-Quest determines are defective in materials or
workmanship:
1)
Repair or replace the Product and ship the Product to the End User or to the
authorized R-Quest Distributor, postage or freight prepaid; or
2)
Replace with a new product and ship the product to the End User or to the
authorized R-Quest Distributor, postage or freight prepaid.
