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Chapter 3: F2000 Basic Operations
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Quantum F2000 User’s Guide
Create and Download a
F2000 Support Bundle
If you contact Quantum Technical Support for help, they may request
that you download and provide the Support Bundle for both F2000
canisters.
You will need the following tools to create and download an F2000
Support Bundle:
•
•
To create and download the Support Bundle:
1
Use PuTTY to open an SSH connection to a canister using the
canister’s management IP address.
2
Log in to the Quantum Cloud Storage Platform Text User Interface
(TUI) using the
root
username and password.
Note:
The default root password is “esos”. This password should
have been changed during the installation of the F2000.
The Quantum Cloud Storage Platform TUI screen appears (see
Figure 41 Quantum Cloud
Storage Platform TUI
3
Press the
i
key to display the
Interface