quadient iX-1 Series, User Manual

Page: 260 / 280

1. Remove the package and if possible, weigh it
on another scale.
2. Use Manual Weight Entry mode to enter the
weight and determine the postage.
Weight of the items on WP
exceeds the max capacity defined
in Weighing Platform (you have
placed a package on the platform
that is too heavy for your Weigh
platform).
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
PSD Locked IX Series Mailing Systems
PSD Locked. The date limit to call server
has been reached.
Event-ID
72 Hour Time limit reached Short description
72 hour time limit for server
communication reached
Long description
Re-connect your mailing system to your
network and perform a postal inspection
to clear the PSD Locked message.
Recovery
Condition R_D
Condition IPSS
• The USPS requires your postage meter (PSD) to connect daily if postage is
metered.
• We recommend leaving the IX mailing system connected to the network
permanently.
• The IX mailing system will automatically connect to the postal server at night.
• If the IX mailing system does not connect in 72 hours it will be deactivated.
• If your system is deactivated, please perform a Postal Inspection call to unlock
the system.
Postal Inspection Instructions on page 98
13
Troubleshooting
255
| Page 255 | Jan-27-2023 01:28 |