quadient iX-1 Series, User Manual

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How e-Confirmation Service Works
You can track mail delivery through the Online Services server because the server is in
constant communication with the USPS. The diagram below shows how tracking
information flows from your mailroom, through the Online Services server and on to
the USPS, and then back to you.
The Process in your Mailroom
1. Apply a tracking label (supplied by your Customer Service) to your mail.
For information about ordering new labels, please contact your Customer Service.
2. Select the appropriate rate and e-Confirmation service on your machine display.
3. Apply the metered postage to your mail.
4. Deposit your mail with the USPS (e-Confirmation does not require additional
special paper work, as do retail mail confirmations).
5. Upload your daily mailing information to the Online Services Server.
This function is performed everyday via an automatic call during the night.
6. Receive USPS updates about your mail’s delivery status via emails from the Online
Services server. You can also check the status of your mail on the web by logging
on to the Online Services Web page.
Getting e-Confirmation Status Data
Mailing status information is available in two ways:
• Via your Online Services web page
• Via emails sent by the Online Services server.
You can log on to your Online Services web page with a password 24 hours a day, 7
days a week.
Email notifications arrive when a change in your mail status occurs at USPS.
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