quadient AS-Orbit User Manual Download Page 175

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User Manual Version 3.1

175

8.5

Technical Support

If you experience technical issues or problems that aren’t mentioned or solved in this User
Manual, please contact your local authorized

Quadient

dealer.

Please prepare the following information about your device:

•

Exact name of the device (label plate).

•

Serial number and year of manufacture (label plate).

•

Occasionally: The installed firmware version of the device (will be displayed during
the machine initialization, after switching the device on).

•

Occasionally: Information about PC software used in connection with the device.

•

General information about peripheral devices (conveyors, dryers, feeders, etc.).

•

A detailed description of all failures and error messages.

Pos: 111 /Serviceanleitungen/Geräte spezifisch/Drucker/8.3_Technischer Kundendienst_Printer_specific @ 2\mod_1265189705629_912.doc @ 11240 @

•

Setting dump. The setting dump will help the

Quadient

support determining the cause

of your problem. Please see the description for

SETTING DUMP

in the chapter SETTING

DUMP, on page 117.

•

Input buffer dump. Please see the description for

INPUT BUFFER DUMP

in the chapter

INPUT BUFFER DUMP, on page 117.

•

Print file of the print job that causes the problem. Please see chapter 11.5, on page

192 for an instruction on how to create a print file.

•

Print samples showing the problem.

•

The database used for the print job.

Pos: 112 /Bedienungsanleitungen/Geräte neutral/9.0_Ü1_Consumables and Accessories @ 0\mod_1246022409821_912.doc @ 2022 @ 1

Summary of Contents for AS-Orbit

Page 1: ...User guide AS Orbit Address Printer ...

Page 2: ...s implemented a program for the recycling of worn machines and machines at the end of their lifetime Contribute in a res ponsible way to the environmental protection by consulting your retailer internet site or by contacting him He will inform you of the collection and treatment processes of these machines ...

Page 3: ...cessories which are not original products or do not have the express approval of the manufacturer Pos 3 Allgemeines 0 0a_Note_Trademarks Manufacturer Address Quadient 1 mod_1256739001883_912 doc 7153 Brands HP is a registered brand name of the Hewlett Packard Company Microsoft and Windows are registered brand names of the Microsoft Corporation FlexMail is a registered brand name of Flex Systems B ...

Page 4: ...t direction 20 3 4 3 How to mount the print unit s 22 3 4 4 How to mount the paper sensor TOF sensor 24 3 4 5 How to mount the encoder wheel 26 3 4 6 How to place the control unit 28 3 4 7 How to connect the Quadient AS Orbit to the production line 29 3 4 8 How to connect all components 30 3 4 9 Plug in the strapping plugs of the emergency stop system 31 3 4 10 Connecting the power cable 31 3 4 11...

Page 5: ...How to measure the print media size 53 5 5 How to set the print direction orientation 54 5 5 1 How to perform a test print 54 5 5 2 Mark printer speed levels on production line 56 6 Printer menu firmware V4 8 58 7 How to connect the printer to the PC 121 7 1 How to install the printer driver 121 7 1 1 Windows XP and Windows Vista 121 7 1 2 Windows 7 122 7 2 How to use the USB interface 125 7 3 How...

Page 6: ...6 9 1 Consumables 176 9 1 1 Standard inks for Quadient address printers 176 9 1 2 Cleaning Towels 177 9 2 Accessoires 178 9 2 1 Additional print unit for Quadient AS Orbit AS Orbit Base 178 9 2 2 Tower Lamp 178 9 3 Accessory devices 179 9 3 1 Quadient FD 13 179 9 3 2 Quadient CS 800 conveyor 179 10 Technical Specifications 181 11 Appendix 183 11 1 How to completely remove printer drivers from Wind...

Page 7: ... the encoder wheel mounting 202 12 Sample applications 203 12 1 AS Orbit mounted on a web 203 12 2 AS Orbit mounted on a production line 205 12 3 How to connect the Quadient FD 13 FD 15 Feeder 207 12 4 How to adjust the Quadient FD 13 FD 15 Feeder to the medium 208 12 5 Additional display texts 210 12 6 Ink package ID number 212 12 6 1 ID 6030206 212 12 7 Declaration of conformity 214 13 Glossary ...

Page 8: ...l on the belt schematical 28 Figure 15 Control unit 29 Figure 16 Output interfaces 30 Figure 17 The operator panel 34 Figure 18 Main display 37 Figure 19 Interfaces Control unit 41 Figure 20 Interfaces Base conveyor 42 Figure 21 Inserting the ink cartridge into the pen stall 46 Figure 22 Lock the restraining lever 46 Figure 23 Distance TOF to Unit 1 47 Figure 24 Measuring the distance between prin...

Page 9: ...s 115 Figure 51 Pattern B 115 Figure 52 Pattern C 116 Figure 53 Sample character set print 116 Figure 54 Sample setting dump print 117 Figure 55 Sample Input Buffer Dump print 118 Figure 56 New Hardware Wizard 122 Figure 57 Recommended install procedure 122 Figure 58 Properties of unspecified device 124 Figure 59 Update the printer driver 124 Figure 60 Update Driver Software Wizard 124 Figure 61 S...

Page 10: ...ow 192 Figure 87 Print to file dialog 192 Figure 88 Printer port properties 193 Figure 89 Two print units on one mounting bar 198 Figure 90 Paper sensor 200 Figure 91 Teach in modes rotary switch 200 Figure 92 Sample position of the encoder wheel on the belt schematical 202 Figure 93 Sample application Web 204 Figure 94 Sample application Production line 206 Figure 95 Serial connection between pri...

Page 11: ...m electricity or electrical shock Warning of possible fire Information Note indicating important information regarding the handling of the machine Pos 9 Bedienungsanleitungen Geräte neutral 1 2_Ü2_Hinweise zum Gebrauch dieses Handbuches 0 mod_1249459443010_912 doc 2613 2 1 2 Notes for use of this manual This manual is structured chronologically and therefore ordered sequentially from the receipt o...

Page 12: ...ements_ONLY_619 2 mod_1272530190780_912 doc 17229 2 1 4 System requirements The Quadient AS Orbit is designed to be used in connection with a PC To connect the AS Orbit to the PC one free USB port or one free Ethernet TCP IP port is required The PC should be an up to date model and must have enough processing power and free disk space to run the Quadient Addressing Solutions Software We recommend ...

Page 13: ...suitable for outdoor use Pos 15 Bedienungsanleitungen Geräte neutral 2 1e_Allgemeine Sicherheitshinweise_Elektrische Gefahren_ZWEIPOLIG 0 mod_1242736827372_912 doc 1718 Electrical Hazards The power cable must only be connected to a socket with protective grounding contact The protective effect must not be compromised by the use of an extension cable without a protective grounding conductor All int...

Page 14: ...s entered the device When the device has been dropped knocked over or the housing is damaged When there is a significant change in the performance of the machine Pos 17 Bedienungsanleitungen Geräte neutral 2 1g_Allgemeine Sicherheitshinweise_Ersatzteile Reparaturen Umbauverbot 0 mod_1249462580902_912 doc 2637 Spare parts When repair work is carried out only original spare parts or spare parts appr...

Page 15: ... smooth and level surface that is larger than the printer When placing the machine make sure that there is enough clearance around it so that you can access all connections easily The floor space for the printer must be sufficiently stable The tipping over or falling of the machine can lead to injuries as well as damage to the machine When selecting the installation or storage location for the pri...

Page 16: ...plugs for emergency stop INTERN EXTERN 1x strapping plug for emergency stop OUT 1x 5 pin emergency stop cable for external devices 3x 6x 9x or 12x Black Dye ink cartridges 1x 2x 3x or 4x Inxdinx ink cartridge boxes 1x USB connection cable 1x Network cable 1x Ferrit The amount depends on the chosen AS Orbit model The AS Orbit can be equipped with one two three or four print units in a row Centaur i...

Page 17: ... longer needed then please dispose it in an environmentally suitable manner Pos 27 Bedienungsanleitungen Geräte neutral 3 3_Ü2_Device overview 0 mod_1250854288578_912 doc 2841 2 3 3 Device overview Pos 28 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 3 3_Geräteübersicht_AS Orbit_USB_1 1 2 mod_1266849026828_912 doc 12416 Figure 1 Quadient AS Orbit components 1 Print unit with mounting ba...

Page 18: ...nit backplane 11 Print unit guide bar 14 Print bar hinge 12 Clamp lever 15 Print unit 13 Scaled adjustment wheel 16 Ink cartridge Figure 4 Print Unit Pos 29 Bedienungsanleitungen Geräte neutral 3 3_Ü2_Assembly 1 mod_1264168442358_912 doc 10763 5 6 7 8 10 9 11 12 13 15 14 16 ...

Page 19: ...ollowing chapters you will find detailed instructions on how to install the different components of the AS Orbit onto an existing system For an overview of all components please see Figure 5 below and chapter 3 3 Device overview on page 17 Figure 5 shows an sample installation of the Quadient AS Orbit Chapter 12 Sample applications on page 203 shows additional sample applications and the according...

Page 20: ...nto which the AS Orbit gets mounted on must be vibration free No heat should be radiated to the place of installation e g from a dryer or a shrink tunnel Pos 32 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 3 1 x_Determening the transport direction 2 mod_1266927694422_912 doc 12468 3 3 4 2 Determening the transport direction The AS Orbit can work in a left to right or in a right to left...

Page 21: ...ce sleeves gets lost Turn the plate by 180 so that the slant side of the plate is on the side the from which the material enters the printer Assemble the plate again Set the transport direction to R L in the menu TRANSP DIRECTION when you are ask to do so in chapter 5 2 1 How to setup the transport direction on page 47 Figure 6 Changing the transport direction for a print unit Pos 33 Bedienungsanl...

Page 22: ...o move each print unit on its mounting bar so that the topmost and bottom parts of the print medium can be reached in order to print there The knurled screw to fasten the position and the adjustment wheel to adjust the height of the print unit must be easily reachable on each mounting bar In configurations with more than one print unit it is recommended to mount the print units using the default d...

Page 23: ...User Manual Version 3 1 23 Figure 7 Installation with four print units Figure 8 Alignment of print units on transport system ...

Page 24: ...on left to right It is recommended to mount the mounting bar of the paper sensor to the mounting profiles of the first print unit see Figure 11 Mounting the sensor in this position ensures that the distance between paper sensor and first print unit is equal to the default distance of 90 1 mm 3 55 The maximum possible distance between the paper sensor and the first print unit is 200 mm 7 8 Mount th...

Page 25: ...0 Mounting the paper sensor Figure 11 Paper Sensor on mounting bar and profiles Pos 35 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 3 3 4_Ü3_How to mount the encoder wheel_AS Orbit_ONLY_619 2 mod_1266246608743_912 doc 12111 3 ...

Page 26: ... same conveyor device as the print units are mounted on A The encoder wheel should not come into contact with the print medium Make sure to consider all possible print medium formats D The encoder wheel must run parallel to the transport system E The encoder wheel has to be placed on a even section of the transport system Not on any holes or grooves in the transport system C The encoder wheel shou...

Page 27: ...User Manual Version 3 1 27 Figure 12 Mounting of the encoder Figure 13 Direction of rotation of the encoder wheel Encoder wheel Encoder wheel Transport direction Transport direction ...

Page 28: ...nit should fulfil the following requirements The control unit must be positioned in close proximity to the print unit s 1 000 mm 39 4 This is due to the length of the SCSI 3 cables connecting the control unit and the print unit s The front side with the display must be accessible conveniently for the operator The on off switch on the rear side must be reachable for the operator There must 150 mm 8...

Page 29: ... when the AS Orbit is ready to print This is necessary for the following situations The AS Orbit is not ready to print or has no data to print The AS Orbit notices an error during printing The AS Orbit runs out of ink The operator pauses the job Working without connection to the production line The consequence could be that products pass under the printer without begin printed on and that this is ...

Page 30: ...all components Before connecting the components Please mount and install all components as described in the previous chapters before connecting the single components Before the initial start up of the Quadient AS Orbit you need to connect all necessary components at the rear side of the control unit For an overview of the components and the appropriate interfaces of the control unit see chapters 3...

Page 31: ...em Make sure to insert all strapping plugs into the emergency system interface according to the setup of your print system See chapter 4 5 Emergency stop connection on page 42 for a detailed explanation Pos 40 Bedienungsanleitungen Geräte neutral 3 3 1_Ü3_Connecting the power cable 1 mod_1264168527578_912 doc 10766 3 3 4 10 Connecting the power cable Pos 41 Bedienungsanleitungen Geräte spezifisch ...

Page 32: ... 4 5 Emergency stop connection on page 43 for additional information Grounding of all connected devices Connect all upstream and downstream devices e g feeder with the enclosed grounding cables Paper separation and transport may lead to electrostatic charging of the devices which can destroy electronics parts of the AS Orbit Pos 43 Bedienungsanleitungen Geräte neutral 4 0_Ü1_Description of device ...

Page 33: ...4 2 Description of functions Pos 47 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 4 3_Funktionsbeschreibung_AS Orbit 2 mod_1266849947924_912 doc 12424 The Quadient AS Orbit printer is a inkjet print system that is designed for industrial and professional printing with high throughput The device can be used in connection with an IBM compatible PC and a vary of software running under Micr...

Page 34: ... status of the printer LED Status indication Green Online Printer is Online Blue Offline Printer is Offline Orange Warning Printer displays a warning message Red Error Printer displays an error message Online and Offline Only when the printer is Offline you can make changes to printer settings use the secondary functions of the arrow key or open printer menus Please note that when the printer is O...

Page 35: ...gation in menus and increasing values in menus Arrow right Paper Length Navigation to the right Arrow down Clean Heads Downwards navigation in menus and decreasing values in menus Arrow left Run Paper Navigation to the left The four arrow keys have secondary functions which can be executed by pressing one of the arrow keys and the Quick key together Secondary key functions Please note that the sec...

Page 36: ...in the display Long The printer will display PAPER WIDTH L feed one page and measure the size of the page The measured size will be shown in the display The L indicates that the measured page size will be locked in the printer so that the page size cannot be changed from a PC program Arrow down Clean Heads The printer will ask you from which source you want to supply material for the test print Yo...

Page 37: ...e e g line 1 counters with the arrow up or arrow down keys and then hit the arrow left or arrow right key to show the other items of this line Display lines and data 1 Counters This line shows one of the following counters Job Current Shows the number of printed pages from the current print job send from the PC Job Power On Shows the total number of printed pages from all print jobs since the prin...

Page 38: ... speed should not exceed the maximum value for the set print quality see line 6 E g with a print quality of 6 x 6 dpi the maximum speed is 0 540 meter second 106 2 ft min 4 Throughput This lines shows one of the following information Pages h Shows the current throughput of the machine calculated from the last few pages JOB Pages h Shows the average through since the beginning of this print job Thi...

Page 39: ...our seconds The symbol disappears again 8 Status This line shows the printer status and the used interface OnlinUSB The printer is ready to receive print data from the PC via the USB interface No changes to printer settings via a printer menu can be made when the printer is Online OnlinTCP The printer is ready to receive print data from the PC via the Ethernet interface No changes to printer setti...

Page 40: ...te The number of bars shown depends on your printer model and its configuration Pos 53 Bedienungsanleitungen Geräte spezifisch Drucker 4 4 3_Additional Display Texts_Error_Warning_MSG_HINWEIS_Systeme 2 mod_1275402249272_912 doc 17861 Additional display texts Under certain circumstances additional texts may be shown in the display Please see chapter 12 5 Additional display texts on page 216 Error a...

Page 41: ...Start Stop for a FBM 18 F Feeder max 42V 500mA 11 Encoder Connection for the encoder wheel 3 AF 500 Connection Start Stop for AF 500 max 42V 500mA 12 Statuslight Connection for Quadient signal lamp optical signal lamp see section Consumables and Accessories for more details 4 AUX Feeder connection Start Stop max 42V 500mA 13 USB USB 2 0 interface to the PC for sending print data 5 Relay 1 2 Relay ...

Page 42: ...Centaur bulk ink system 8 Servo Control Not used 17 Feeder Serial interface to the Quadient feeder start stop speed and gap determination 9 Belt Motor Connection for the Base conveyor belt motor 18 TCP IP Ethernet TCP IP interface for sending print data Belt Motor Connection for the AS Orbit Control unit belt motor Emergency Stop Interface for the emergency stop connection see chapter 4 5 Emergenc...

Page 43: ...dient device via a serial connection this connection will act as an emergency stop connection as well But it is recommended to always connect the devices with the emergency stop wirings as explained here Pos 58 Bedienungsanleitungen Geräte neutral 4 6b_Ü3_ Ü4 _Emergency stop connection_modes_CORRECTED 3 mod_1297862150511_912 doc 30360 3333 4 5 1 Stand alone operation 4 5 2 Operation with one addit...

Page 44: ... before performing any service Restart the device To restart the device unlock the red emergency button by turning it clockwise and then press the green emergency release button Now the device can be started normally again Pos 60 Bedienungsanleitungen Geräte neutral 4 6d_HINWEIS_emergency stop function_Drucker 2 mod_1268724307638_912 doc 13493 If the emergency stop function gets activated while pr...

Page 45: ...ization Initialization of the printer functions Warning emergency button pressed Code AS Warning message Press the green emergency release button of the control unit Control the emergency connections and the strapping plugs EMERGENCY RELEASED Please wait Initialization CHECK CARTRIDGE CxUx HIT OK TO CONTINUE CODE 25 Insert the missing cartridges This notification is only shown when no cartridges a...

Page 46: ... force or press the cartridge back into its pen stall by hand The cartridge should be in a slightly inclined position The restraining lever then tilts the cartridge into its final position Open the restraining lever completely Take the ink cartridge out of the packaging and remove the protection tape from the print nozzles Insert the ink cartridges one after another with the print nozzles facing d...

Page 47: ...lt you can proceed directly Right to left transport direction Set the menu TRANSP DIRECTION to R L as described on page 83 Pos 68 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 5 4_Ü3_How to setup the TOF to unit 1 distance_AS Orbit 2 mod_1266335718604_912 doc 12187 3 5 2 2 How to setup the TOF to print unit 1 distance Measure the distance between the top of form sensor TOF paper sensor ...

Page 48: ...unting bar of print unit 2 See Figure 24 below on how to measure the distance Depending on the number of print units in your configuration you need to measure the distance between print unit 2 and print unit 3 and the distance between print unit 3 and print unit 4 as well Enter the measured value s in the printer menu PRINTER CONFIG DISTANCES DIST U1 U2 respectively DIST Ux Uy Figure 24 Measuring ...

Page 49: ...the paper sensor The contrast threshold can be programmed with the use of the Teach in rotary switch on the sensor itself For this purpose the paper sensor must be connected to the control unit which must be switched on You need a small Phillips screwdriver to set the rotary switch to the four positions S Switching mode normal operation mode TM Teach in mark TB Teach in background TD Teach in dyna...

Page 50: ...ration after 7 seconds without changing the saved values Cause Maybe the contrast was too bad Try to teach in the paper on the darkest color passing the sensor Pos 71 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 5 7_Ü3_Positioning of the paper sensor TOF _AS Orbit 2 mod_1266335967162_912 doc 12196 3 5 2 5 Positioning of the paper sensor TOF The paper sensor detects the edges of each tr...

Page 51: ... surface The paper sensor guide bar has to be adjusted in its height position if thick products are processed Please see chapter3 4 4 on page 24 for further information Pos 72 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 5 8_Ü2_Adjusting Printer to the material thickness_AS Orbit 2 mod_1266335477453_912 doc 12181 2 5 3 Adjusting the printer to the material thickness To ensure a sharp a...

Page 52: ... 5 Move the material under the print units by turning the transport belt by hand 6 Now lower the print unit carefully until the correct distance is adjusted 7 Test your setting by carefully moving the material underneath the print units by turning the transport belts by hand The material must be able to pass unhampered and without making any scratching or rattling noises under the print units If n...

Page 53: ... the fed products Therefore the Quadient AS Orbit needs to know the dimension of the paper at the beginning of a new print job The dimension can either be measured manually or be sent by a software application The dimension values are stored in the printer as reference values until new dimensions are measured Software application Sending the correct paper dimensions to the printer is only availabl...

Page 54: ...et the print direction in the printer driver Please check the setting of your driver Pos 76 Bedienungsanleitungen Geräte spezifisch Drucker 5 7_How to set the print direction_Verweis_Fixed Head Printer AS Orbit AS OrbitBase 2 mod_1276076390012_912 doc 18021 Set the print direction orientation in the printer menu ORIENTATION on page 99 for more details Set the print direction orientation in softwar...

Page 55: ...ill be shown in the bottom line of the printer display Now you can release the buttons The printer will display TEST PRINT and ask you to select between Manual Feeder and Cancel Select Manual and pass one sheet of paper through the printer The size of the paper will be shown in the printer display Continue to pass paper through the printer The AS Orbit will print a test print onto each paper Press...

Page 56: ... production line Turn the printer online Select the print quality 1x3 dpi in the printer display Set the speed of the production line to the lowest possible value Slowly increase the speed of the production line until the display of the shows 500 mm s 98 4 ft min At this value you can safely use the print qualities 6x6 dpi and 6x3 dpi J o b C u r r e n t 0 C o s t s 1 0 0 0 P g 1 0 5 M e t e r S e...

Page 57: ...arks at the following speed values 1 m s 196 ft min for 3x6 dpi and 3x3 dpi 2 1 4 m s 275 ft min for 2x6 dpi and 2x3 dpi 3 1 9 m s 374 ft min for 1x6 dpi and 1x3 dpi 4 Afterwards the speed control of your production line will look similar to this Pos 79 Bedienungsanleitungen Geräte spezifisch Drucker 6 0_Ü1_Printer Menu firmware V4 8 3 mod_1298994979036_912 doc 30615 1 ...

Page 58: ...sch Drucker Menüpunkte Drucker 0000 Inhaltsverzeichnis_Menü_Drucker 0 mod_1253108250855_912 doc 3380 QUICK MENU 61 PRINTER RESET 61 CLEAR PRINT QUEUE 62 REPEAT PAGES 62 PAPER MEASUREMENT 63 SINGLE PAPER RUN 63 RUN PAPER 63 SINGLE TEST PRINT 64 TEST PRINT 64 CLEAN HEADS 64 SPEED MEASUREMENT 65 SHOW LAST ERRORS 65 MAIN MENU 66 PRINTER CONFIG 67 MAINTENANCE 67 AUTO CLEAN HEADS 67 MANUAL PURGE 67 KEEP...

Page 59: ...SOFT FONT ERROR 89 SET PAP TOLERANCE 89 ERROR LOW INK 90 BEEPER 90 AUTOM PAGE REPEAT 90 CHECK BELT START 91 I O SIGNALS 91 AUX OUTPUT 91 Relay 1 OUTPUT 92 Relay 2 OUTPUT 93 IN 1 INPUT 93 IN 2 INPUT 94 FEEDER CTRL MODE 94 READ PRINT 95 JOB PARAMETERS 97 PRINT QUALITY 97 TRANSPORT PARAM 98 AUTO PAP SPEED 98 SEPARATION 98 LAYOUT 98 ORIENTATION 99 PAPER SIZE 99 LEFT MARGIN 99 FONT PARAMETERS 100 FONT ...

Page 60: ...A 109 Batch 109 IP 109 Port No 109 MAC 109 SM 110 GW 110 Monitor 110 Trp dir 110 R P enab 110 P mirror 110 Order Ux 111 Track enab 111 Ink grp 111 Ink pack 111 SERVICE PRINT 111 Alignment Horiz 111 Alignment Vertic 112 Encoder Pattern 112 Simult PrintUnits 112 Overlapping 113 Distance Print 113 Cartr Print Patt 114 Print char set 116 SETTING DUMP 117 INPUT BUFFER DUMP 117 DEALER 118 SHOW ERORR MES...

Page 61: ... s Current transfer rate in bytes per second o Data s Average transfer rate in bytes per second Total Data Total data transferred in bytes Time ms Total time elapsed in seconds If your print job is large pressing cancel from the software application may shorten the time it takes to complete this task When the orange Warning LED stops blinking check whether your PC application has sent all print da...

Page 62: ...he data of the last printouts in its memory After a print stop the printer will go into Offline mode Select REPEAT PAGES in the QUICK MENU and hit the Ok key Using the up or down arrow keys choose how many pages you want to reprint Confirm the value by hitting the Ok key Afterwards hit the Cancel key twice The printing will continue after switching back to Online mode The printer will repeat the c...

Page 63: ...APER RUN The printer will feed and transport one page Select SINGLE PAPER RUN in the QUICK MENU and hit the Ok key You can also use the following key combination Quick Arrow left short SINGLE PAPER RUN Pos 81 8 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Menü_Drucker_Hinweis_only with Neopost Feeder 2 mod_1267706650377_912 doc 12990 This options is only available when a Quad...

Page 64: ...set go to the menu SERVICE SELECT TEST PATT Please hit the Cancel key to stop the printer Select TEST PRINT in the QUICK MENU and hit the Ok key Hit the Cancel key to stop the printer You can also use the following key combination Quick Arrow up long TEST PRINT Pos 81 13 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Quick Menü Ü2_6010a_CLEAN HEADS_830 930 960 990 Orbit OrbitB ...

Page 65: ...the transport speed exceeds the speed limit the printer will prompt an error message Pos 81 15 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Quick Menü Ü2_6017_SHOW LAST ERRORS 0 mod_1254924965999_912 doc 5322 SHOW LAST ERRORS The last three error messages and there corresponding error code are shown In addition to that the page count at which the error occurred is shown for e...

Page 66: ...the main menu Here you can access the following menus PRINTER CONFIG JOB PARAMETERS SERVICE LANGUAGE SETTING Pos 81 17 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü1 Ü1_1000_Menü_Drucker_PRINTER CONFIG 0 mod_1253108079366_912 doc 3374 ...

Page 67: ...1102_MANUAL PURGE 0 mod_1254815684362_912 doc 4283 MANUAL PURGE This feature allows you to set the Quick key to perform a cleaning of the ink cartridges When set to Quick you can purge the nozzles of all cartridges by pressing the Quick key for more than 1 5 seconds This will work when the printer is OFFLINE as well when the printer is ONLINE except during a print job off Quick Default off Pos 81 ...

Page 68: ...EP ALIVE maintenance function helps to avoid that by printing a pattern of dots across the whole page Test before a print job Please perform a few test prints with this function to make sure that the visual effect of the pattern of dots is acceptable for your print job Figure 29 Keep Alive function Option Note off No pattern of dots is printed No nozzles maintenance low A faint pattern of dots is ...

Page 69: ...m 16 1 Pos 81 25 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1207_DIST TOF U1 0 mod_1254749915826_912 doc 4241 DIST TOF U1 Here the distance between the Top of Form TOF sensor paper sensor and the first cartridge of the first print U1 unit has to be set mm inch The value is important to obtain the exact horizontal starting position of the printed images Wrong values...

Page 70: ...the DIST TOF U1 value Figure 31 DIST TOF U1 service test page Pos 81 26 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1208_1210_DIST U1 U2 DIST U2 U3 DIST U3 U4 0 mod_1254749911701_912 doc 4237 DIST U1 U2 DIST U2 U3 DIST U3 U4 Since the absolute position of the print units depends on the installation of the Quadient AS Orbit the distances between the print units can v...

Page 71: ...ADJUSTMENTS ADJUSTMENT STEPS CORR U1 U2 CORR U2 U3 CORR U3 U4 The maximum value is 200 mm 7 87 Default 164 9 mm 6 49 Minimum paper width This option directly influences the minimal paper width limit Figure 32 Distances between the units U1 U4 Pos 81 27 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü2 Ü2_1300_ADJUSTMENTS 1 mod_1260954224542_912 doc 8611 ...

Page 72: ...nt SET CALIBRATION The measured calibration value can be entered here RESET CALIBRATION Resets the calibration back to the default settings Adjust carefully An adjustment of the encoder is only necessary when there are uniform variations visible in the printed image When performing an adjustment of the encoder change the calibration in small steps only and enter only actual measured values see Fig...

Page 73: ... print On the reference print measure the distance between the left edge of the first bar and the left edge of the last bar see Figure 34 Select SET CALIBRATION and enter the measured value here Confirm it with the Ok key The last digit of your entered value might be rounded to the next printer conform value Correct any minor variations in the printed image that may still be visible and occur on s...

Page 74: ...er manually the printer will start the test print This kind of calibration may become necessary since a completely tolerance free production of a print unit is not possible Slight deviations due to manufacturing tolerances can be balanced via the software of the control device Calibration can only be carried out at the installed device and can therefore not be performed by the manufacturer Figure ...

Page 75: ...d in a range between 50 and 50 One step 0 08 mm 1 300 Press the Quick and the Test Print Test Print keys at the same time to perform a TEST PRINT Use this test print to adjust the horizontal alignment between the units Positive values will shift the print start of unit U1 a step to the right relatively to unit U2 negative values will move it to the left relatively to unit U2 You can also use the P...

Page 76: ...Pos 81 34 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü4_130304_CORR U3 U4 0 mod_1254908702822_912 doc 4803 CORR U3 U4 The horizontal correction between the units U3 U4 are adjusted in the same way as described for the units U1 U2 Please see CORR U1 U2 for adjustment details Default 0 Pos 81 35 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü4...

Page 77: ...842367442_912 doc 4657 CORR U1 C2 C3 The horizontal correction between the cartridges C2 and C3 of print unit U1 can be set in the same way as described in CORR U1 C1 C2 Default 0 Pos 81 38 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü4_130309 130310_CORR U2 C1 2 U2 C2 3 U3 C1 2 U3 C2 3 U4 C1 2 U4 C2 3_AS 2060 Orbit OrbitB 0 mod_1254908701962_912 doc 4791 CORR U2 C1 C2...

Page 78: ...u apply for all print jobs and are retained after switching off the printer Select BOOT DEFAULTS in the PRINTER CONFIG menu and hit the Ok key You will be presented the following choices Pos 81 40 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Menü_Drucker_Hinweis_BOOT DEFAULTS settings remain after printer reset 2 mod_1275288488760_912 doc 17703 BOOT DEFAULTS settings remain a...

Page 79: ...ff Default off Figure 38 Figure 41 show different combinations of the PRINT MIRRORED option and the ORIENTATION standard option JOB PARAMETERS LAYOUT Figure 38 Regular print Direction Nor Figure 39 Mirrored print Direction Nor Figure 40 Regular print Direction Rev Figure 41 Mirrored print Direction Rev Pos 81 42 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Menü_Drucker_Hinwei...

Page 80: ...ata to the printer supports this function on off Default off Pos 81 44 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1504_PC PROGRAMM 0 mod_1254489913867_912 doc 4168 PC PROGRAM Some applications require that you set this option to special Option Note standard For Microsoft Windows applications special For Cobra Oracle user Default standard Pos 81 45 Bedienungsanleitu...

Page 81: ... print is recommended for the following applications AS Orbit mounted on a web e g continuous paper AS Orbit working in a read and print application Check the printout When TRANSPORT ERROR is set to cont print check all pages underneath and behind the printer on every stop of the transport system The readability of the printouts could be affected by the stop of the transport system cont print stop...

Page 82: ...using the AS Orbit in a web continuous paper application Option Note on The gap between two products must be at least 9 mm off The gap between two products will be not checked The print area must be 5 mm smaller than the size of each product For example your product on the web is 120 mm in transport direction so you can print on 115 mm of the product in transport direction Default on Pos 81 51 Bed...

Page 83: ...shown in this menu Please contact your authorised Quadient dealer for further information The ability to add Feature updates is only available with Firmware V4 7 or higher Pos 81 53 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1512_TRANSP DIRECTION 0 mod_1254908699681_912 doc 4759 TRANSP DIRECTION Here you can set the direction of the material transport The direction...

Page 84: ...u use in your configuration of the printer After changing the number of print units the printer will ask you to turn it off and on again Pos 81 56 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1515_COMMUNICATION_ONLY_619 3 mod_1283333962340_912 doc 27443 COMMUNICATION This feature is used to select the interface used for the communication between the printer and the P...

Page 85: ...d The listed parameters are optimized for the different Quadient inks The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop formation You can either set one type of ink for all cartridges units or enter an individual combination of ink types The chosen ink type will be displayed above the ink level bars in the printer displ...

Page 86: ...elect individual cartridges to restore their ink level This reset should only be done when inserting a new full cartridge Otherwise the ink level bar in the display will not show a correct filling level This feature is only accurate if it is used correctly When cartridges are removed for cleaning and storage they must be returned to the location they were originally installed Suggestion Label each...

Page 87: ...t was designed to control this feature e g Flexmail BulkMailer this configuration will be overwritten with the settings of the software In this case use the software options to configure the printer Pos 81 64 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1606_PREWARMING CARTR _All Printer 0 mod_1254912880610_912 doc 4807 PREWARMING CARTR With this option activated the...

Page 88: ...punkte Drucker Menü_Drucker_Hinweis_nur_mit_Centaur_aktiv 1 mod_1256285141778_912 doc 6987 This feature is available when a Centaur Bulk Ink Supply is connected to the printer Pos 81 69 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1609_REPLACE BulkInk 0 mod_1254908138467_912 doc 4713 REPLACE BulkInk Before exchanging an ink tank of the CENTAUR device you must switch ...

Page 89: ...717_912 doc 4701 SET PAP TOLERANCE Use this feature to set the tolerance of the measured paper length The tolerance can be varied in nine steps from 8 mm up to 70 mm 0 31 up to 2 75 If one sheet of paper exceeds this tolerance level the printer will stop and display an error message This value is important for detecting paper jams or double sheets inside the printer Therefore the default value of ...

Page 90: ...86_912 doc 4725 BEEPER Here you can adjust the acoustic warn signals beeper of the printer Option Note off No acoustic warnings short Acoustic warning by a short beep signal 2 s large Acoustic warning by a continuous beep signal Press any button to switch it off interm Acoustic warning by a pulsing beep signal Press any button to switch it off Default off Pos 81 76 Bedienungsanleitungen Geräte spe...

Page 91: ...port movement is detected on off Default off Pos 81 78 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü2 Ü2_1800_I O SIGNALS 0 mod_1253111511172_912 doc 3399 I O SIGNALS Pos 81 79 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_1801_AUX OUTPUT_AS 2060 3060A Orbit OrbitB 0 mod_1254908138701_912 doc 4717 AUX OUTPUT Option Note feeder control Option to ...

Page 92: ...TH ms Universal control function for an external device The distance between the first print cartridge and the device has to be entered range 0 5 000 mm The width duration of the pulse can be set in a range of 0 200 msec Any device in between the printer and the external device can influence the distance and the pulse width single pulse works for devices which are downstream from the printer Trigg...

Page 93: ...ryer Never operate a dryer without supervision of an operator divert DISTANCE Control option for a diverter placed behind the printer inline The distance between paper sensor and device has to be entered range 0 5 000 mm The width duration of the signal pulse is calculated from the transport speed and the material size in transport direction Any device in between the printer and the diverter can i...

Page 94: ...sync drive DIST BELT END Used for production lines e g inserter mail table foil wrapping machine where the feeder and the belt are one unit and can be controlled together At DIST BELT END the distance from first print unit to the end of the conveyor belt is set The correct distance ensures that the transport is not switched off too early Depending on the length of the production line it may happen...

Page 95: ...r assumes a a Formfeed The next data record is deleted Relay1 Printer activates Relay1 after the configured distance The next data record is deleted No Data Handling stop blank page Relay1 Relay2 Relay2 Printer activates Relay2 after the configured distance The next data record is deleted Timing option for the printer to send ID feedbacks over the serial connection off Feedback is disabled Default...

Page 96: ... as start character on STX character sent as start character Pos 81 86 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Menü_Drucker_Hinweis_Feature_nur_über_update 0 mod_1254744190257_912 doc 4201 This is not a factory provided feature and is only available by feature update You can check the available features in the CONFIGURAT INFO menu SERVICE Only available features will be ...

Page 97: ...rate increases from 1x3D minimum to 6x6D maximum Print quality Note Possible speed depending on printer type 6x6D 600 x 600 dpi Up to 0 54 m s 106 2 ft min 6x3D 600 x 300 dpi Up to 0 54 m s 106 2 ft min 3x6D 300 x 600 dpi Up to 1 08 m s 212 5 ft min 3x3D 300 x 300 dpi Up to 1 08 m s 212 5 ft min 2x6D 200 x 600 dpi Up to 1 52 m s 299 2 ft min 2x3D 200 x 300 dpi Up to 1 52 m s 299 2 ft min 1x6D 150 ...

Page 98: ...m Pos 81 93 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_2203_SEPARATION_nur LOG Geräte und Systeme mit ext Feeder 0 mod_1254914049702_912 doc 4887 SEPARATION Here the paper separation can be adjusted The gap between two sheets of paper can be varied in eleven different steps It can be useful to increase this level if paper jams occur many at a time sometime when wor...

Page 99: ...efault Nor Pos 81 97 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_2302_PAPER SIZE 0 mod_1254914550424_912 doc 4911 PAPER SIZE This feature is used to choose between different predefined paper formats To use different paper dimensions please use the PAPER MEASUREMENT function Quick menu or key combination Quick Excecutive Letter Legal Ledger A3 A4 A5 A6 Monarch C10 In...

Page 100: ... or Bulk Mailer it is not necessary to use this menu Pos 81 103 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_2403_CHARACTER SET 0 mod_1254913756363_912 doc 4863 CHARACTER SET This feature is used to set different 7 and 8 bit character sets according to the country specific notation PC8 PC 8 Rom8 Roman8 P850 PC 850 ECMA ECMA 94 Latin 18 P8DN PC 8 Denmark Norway ICEL I...

Page 101: ...ole die cut in them The paper length is controlled in this setting so paper jams or double feeds will be detected To properly use this setting the correct material size must be set in the printer Either sent by the PC software or measured manually If the material separation and transport is not setup correctly turning off the paper sensor can cause misprints no pap size check The paper sensor only...

Page 102: ...hen using a modern Microsoft Windows computer with layout software like Flex Mail or Bulk Mailer it is not necessary to use this menu Pos 81 109 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_2702_HEX TO ASCII 0 mod_1254915739923_912 doc 5003 HEX TO ASCII Conversion from HEX to ASCII If the conversion is switched on the printer interprets the percentage sign as a non p...

Page 103: ...Pos 81 114 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3201_Display 0 mod_1254916088030_912 doc 5031 Display This feature is used to check the functionality of the printer display The display will show different characters numbers and symbols Pos 81 115 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3202_Keyboard 0 mod_1254914552315_912 ...

Page 104: ...ck the speed of the transport belt on which the encoder wheel is mounted on The printer will display the measured speed in the display e g 1 080 Meter Second 212 5 Feet Minute Pos 81 121 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3219_Paper Sensor 0 mod_1254916094577_912 doc 5067 Paper Sensor This feature is used to check the status of the paper sensor top of form ...

Page 105: ... identification code of each PEN board e g 13 Unit U1 Cartridge C3 MISSING DOTS Number of missing dots of the cartridges that can t be controlled by the printer If all nozzles response correctly the display will show no Amount of missing dots The amount of missing dots MISSING DOTS can be an evidence that the connection between printhead and cartridge mounting is interfered If the amount of missin...

Page 106: ..._nur_mit_Centaur_aktiv 1 mod_1256285141778_912 doc 6987 This feature is available when a Centaur Bulk Ink Supply is connected to the printer Pos 81 129 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3238b_Output _AS 2060 3060 Orbit OrbitB 1 mod_1257179994632_912 doc 7199 Output With this function the output relays of the printer can be tested By pressing the Ok key the...

Page 107: ...98_912 doc 5087 Firmware Shows the currently installed firmware version For example 4 7 00 Pos 81 135 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3302_Version 2 mod_1271145334852_912 doc 14521 Version Shows if the printer is a specially manufactured not standard version For example ASIA This information is only shown when the printer is not a standard version Pos 81...

Page 108: ...ge cnt Shows the total number of pages printed on the machine This includes pages from print jobs as well as service prints e g Test prints This is a non resettable life time counter For example 48513 Pos 81 140 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3308_RAM 0 mod_1254916802870_912 doc 5111 RAM Shows the size of the printer internal memory For example 64 MByte...

Page 109: ...88 IP Shows the currently set IP address of the printer when using a TCP IP connection For example 192 168 0 17 The IP address can be adjusted in the PRINTER CONFIG BOOT DEFAULTS COMMUNICATION menu Pos 81 146 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3310_5_Port No _ONLY_619 3 mod_1282296409735_912 doc 26994 Port No Shows the currently set port number of the TCP I...

Page 110: ...1 151 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3312_TRP DIR 0 mod_1254917248340_912 doc 5143 Trp dir Shows for which transport direction the printer is configured L2R R2L The transport direction can be adjusted in the PRINTER CONFIG BOOT DEFAULTS TRANSP DIRECTION menu Pos 81 152 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3313_R P ...

Page 111: ... Pos 81 157 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3318_INK PCK 0 mod_1254917750766_912 doc 5179 Ink pack The ink package is a set of optimized parameters for the different Quadient inks New inks may require an update of this package You can check which version is installed on your machine ID number For further information about the ink package see chapter 12 6...

Page 112: ...der Pattern 1 mod_1260954510299_912 doc 8614 Encoder Pattern This pattern is used for assembly control and service purposes Figure 45 Encoder Pattern Pos 81 162 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü3 Ü4 Ü3_3406_Simult Print Units 0 mod_1254916089983_912 doc 5035 Simult PrintUnits This service print is used for assembly control and service purposes Figure 46 Simult Pr...

Page 113: ...itungen Geräte spezifisch Drucker Menüpunkte Drucker Menü_Drucker_PAPER UNDER PRINT UNITS_AS Orbit OrbitBase 960 990_ONLY 2 mod_1271420669139_912 doc 16775 Before performing this service print you have to put a piece of paper underneath all print units Paper under PrintU Yes Press the Ok key to confirm that you have put a piece of paper underneath all print units No Press the Cancel key to not sta...

Page 114: ...e 49 below shows a sample print with several defects on ink cartridge C1 in print unit U1 How to clean clogged nozzles the cartridge and pen board is described in chapter 8 1 2 on page 141 and in chapter 8 1 3 on page 142 If a defect is still visible after cleaning the cartridge nozzles and contacts as well as the pen board contacts replace the cartridge Figure 50 on page 116 shows a reference dia...

Page 115: ... contacts In print pattern B every nozzle of each cartridge prints a small dot Interruptions in the line of dots indicate clogged nozzles Figure 51 Pattern B Pattern C is used for assembly control and service purposes Nozzle rows Cartridge contacts ...

Page 116: ...4 Ü3_3410_Print char set 0 mod_1254837948450_912 doc 4637 Print char set The printer will print the currently selected printer internal character set Figure 53 Sample character set print Pos 81 168 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü2 Ü2_3500_3501_3502_SETTING DUMP 0 mod_1254837073673_912 doc 4633 ...

Page 117: ...äte spezifisch Drucker Menüpunkte Drucker Ü2 Ü2_3600_3601_3602_INPUT BUFFER DUMP 0 mod_1254837072876_912 doc 4629 INPUT BUFFER DUMP Here you can either print the input buffer of the printer or send it to a PC via the serial interface The input buffer of the printer contains all data control sequences text graphics received by the printer In the case of problems the input buffer provides useful inf...

Page 118: ...RORR MESSAG 2 mod_1269000641380_912 doc 13663 SHOW ERORR MESSAG In this menu you can cycle through all possible error messages This is useful as a reference Pos 81 172 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü2 Ü2_3900_SHOW WARNING MSGS 2 mod_1269001076975_912 doc 13667 SHOW WARNING MSGS In this menu you can cycle through all possible warning messages This is useful as a...

Page 119: ...following languages for the printer menu English Deutsch Francais Italiano Espaniol Chinese only available in the Asian version Pos 81 174 Bedienungsanleitungen Geräte spezifisch Drucker Menüpunkte Drucker Ü1 Ü1_5000_Menü_Drucker_SETTING 0 mod_1254483917964_912 doc 4037 ...

Page 120: ...tting Here no modifications can be executed The settings No 1 to No 9 may be set individually The modifications will be automatically saved for the selected setting number The settings are maintained in the printer after a restart Pos 82 1 Bedienungsanleitungen Geräte spezifisch Drucker Printer Driver Cables to PC 7 0_Ü1_How to connect the printer to the PC_ONLY_619 3 mod_1283848196927_912 doc 275...

Page 121: ...et interface The printer will work either with the USB interface or with the Ethernet interface The two interfaces cannot be used together at the same time Pos 82 2 Bedienungsanleitungen Geräte spezifisch Drucker Printer Driver Cables to PC 7 X_Ü2_How to install and configure the printer driver_ONLY_619 3 mod_1295280186142_912 doc 29403 233 7 1 How to install the printer driver 7 1 1 Windows XP an...

Page 122: ...ure 57 The Wizard will search the content of the CD ROM for the drivers and will install them Figure 56 New Hardware Wizard Figure 57 Recommended install procedure After the installation the printer is ready to use During the installation the Wizard might prompt that the driver is not approved by Windows Please continue the installation by clicking on Continue Anyway 7 1 2 Windows 7 1 Insert the d...

Page 123: ...s will display a status window Windows 7 is not able to locate the printer drivers on the CD ROM or in the Internet automatically Therefore you have to install the printer driver manually 3 Install the driver manually Click on the Windows button and Devices and Printers The detected printer is listed under the category Unspecified Right click on it and select Properties Go to the tab Hardware and ...

Page 124: ...rinter and click on Next see Figure 61 Windows will now locate and install the driver After the procedure the printer is ready to use Figure 60 Update Driver Software Wizard Figure 61 Select the driver source During the installation the Wizard might prompt that the driver is not approved by Windows Please continue the installation by clicking on Continue Anyway Pos 82 3 Bedienungsanleitungen Gerät...

Page 125: ...2 doc 28147 2 7 3 How to use the Ethernet interface The printer can either be connected directly to a PC via the Ethernet TCP IP connection or the printer can be connected to a local area network LAN using the Ethernet TCP IP connection Please attach the Splitting Ferrite with plastic case part number 9204150F to the end of the Ethernet cable that goes into the printer See Figure 62 Figure 62 Ferr...

Page 126: ...will open a new window In this window select Standard TCP IP Port and click onto New Port Figure 63 Adding TCP IP Port 2 Standard TCP IP Printer Port Wizard The Add Standard TCP IP Printer Port Wizard will be opened Click onto Next to continue see Figure 71 Now enter the exact IP address of your printer and click onto Next See Figure 72 This figure only shows a sample IP address Make sure to enter...

Page 127: ...t the Port number to the same value as set in the printer Then click on OK Make sure the Protocol is set to RAW See Figure 67 This figure only shows a sample IP address Make sure to enter the IP address used in your installation Check the settings and click on Finish Figure 66 Custom settings Figure 67 Custom settings of printer port Now this printer driver is ready to send data via the TCP IP por...

Page 128: ...e printer to the LAN with the Ethernet cable Insert one Ethernet connector of the cable into the Ethernet interface of the printer and insert the other connector into an Ethernet port of the LAN Configure the TCP IP interface of the printer There are two options for the configuration of the printer s TCP IP interface Fix IP Dynamic IP Please read the descriptions for these two options below and ch...

Page 129: ...until the main view is shown in the display Press the Ok key to turn the printer online The bottom line of the display must now show OnlinTCP 7 3 2 2 Using a dynamic IP address 1 Printer settings dynamic IP Open the main menu of the printer with the Home key Open the menu PRINTER CONFIG BOOT DEFAULTS COMMUNICATION TCP IP In this menu select the setting dynamic IP In the next menu you can set the v...

Page 130: ... on your server of in the following printer menu SERVICE CONFIGURAT INFO See Figure 69 for an example of such a DHCP table on a server In this sample the printer with the MAC address 34 D2 C4 00 00 08 was assigned to the IP address 192 168 1 34 This setup makes sure that the IP address assigned to the printer will always be the same Please check that the printer s IP address can be detected ping t...

Page 131: ...t ethernet connection between the printer and the PC_ONLY_619 3 mod_1289307250494_912 doc 28152 3 7 3 3 Direct Ethernet connection between the printer and the PC 1 Connect the printer to the PC with an Ethernet cable Connect the printer to the PC with the Ethernet cable Insert one Ethernet connector of the cable into the Ethernet interface of the printer and insert the other connector into the int...

Page 132: ...k settings of this PC have to be reconfigured 4 Configure the network settings of the PC In order to use this connection you have to set a fixed IP address for this PC Open the Network and Sharing Center on your PC START Control Panel Network and Internet Click onto Change adapter settings Select the Local Area Connection and click onto Change Settings of this connection Deactivate the item Intern...

Page 133: ...s Figure 72 TCP IPv4 settings 5 Install and configure the printer driver Install and configure the printer driver for your printer model as described in chapter 7 1 on page 122 Pos 83 Bedienungsanleitungen Geräte neutral 8 0_Ü1_Service 0 mod_1251192378636_912 doc 3024 1 ...

Page 134: ...irt Pos 87 Bedienungsanleitungen Geräte spezifisch Drucker 8 1 2_Ü3_Cleaning the ink cartridge 1 mod_1261065320023_912 doc 8975 3 8 1 2 How to clean an ink cartridge Damage to the ink cartridge Wrong cleaning leads to damaged ink cartridges and bad print quality Please stick to the described cleaning instructions of this User Manual Please do not use chemical solvents or any cleaning agents Furthe...

Page 135: ... are completely clean use the following menu SERVICE HARDWARE TEST Cartridge If this test shows MISSING DOTS no for each cartridge the contacts are completely clean Figure 73 Cleaning the nozzle plate Figure 74 Nozzle plate and contacts Pos 88 Bedienungsanleitungen Geräte spezifisch Drucker 8 1 x_Ü3_Cleaning_the_pen_board_contacts 2 mod_1265722269294_912 doc 11770 3 8 1 3 How to clean the pen boar...

Page 136: ...es on page 182 Dampen the cleaning cloth either with a small amount of distilled water or cleaning alcohol Wrap the cloth around your finger and carefully wipe the contacts Repeat until no more ink is left on the contacts Figure 75 Pen board contacts ...

Page 137: ... the factory settings you have to start the printer in a special mode Non Mechanical Reset resets all settings except for mechanical settings 1 Turn off the printer 2 Press AND hold the following key Quick 3 Turn on the printer 4 Keeping holding the Quick key until the printer shows Non Mechanical Reset Alignmt Values Saved 5 Release the Quick key and the printer will be ready to use Default Reset...

Page 138: ...605 Fuse exchange Attention Disconnect the device from the power outlet before exchanging the fuses Figure 1 Exchange of the fuses Data Type Glass tube microfuse Dimensions 5 x 20 mm Voltage 250 V 3 15 A T Amount 2 Use a flat screwdriver to swing open the fuse holder cover Take the holder out of the power input module Both fuses need to be intact Change the blown fuses and insert the holder again ...

Page 139: ...rrectly Condition Problem Solution Texts or other elements are not located in the appropriate position on the material The positions of the print units on their brackets are incorrect or the printed elements are positioned incorrectly in the PC software Check the exact positioning of each print unit on its mounting bracket Check if each text or element is positioned in the correct print unit in yo...

Page 140: ... only 3 mod_1279806749958_912 doc 24172 3 8 2 5 The printer doesn t detect a connected Feeder Condition Problem Solution The printer does not establish a connection and does not control the connected Feeder start stop speed A connection between the printer and the Feeder couldn t be established Make sure to first switch on the Feeder and second to switch on the printer Check the correct connection...

Page 141: ...or Messages Non continuous sheet application Remove all papers from the transport system which are under the paper sensor and the print units Continous web application Mark the section of the web that is under the paper sensor and the print units as faulty Press either the Ok key to continue with the print job Or you can press the Cancel key to turn the printer offline Pos 99 Bedienungsanleitungen...

Page 142: ...s described in 8 1 on page 141 Print the Cartr Print Patt service print form the SERVICE SERVICE PRINT menu to detect a possible cartridge malfunction If the cartridge has a malfunction replace it Check the cartridge from the SERVICE HARDWARE TEST Cartridge menu to detect a possible cartridge malfunction If the cartridge has a malfunction replace it Figure 78 White streaks in text Pos 100 Bedienun...

Page 143: ...echanical defect Check if this is actually the problem by performing a Cartr Print Patt from the SERVICE SERVICE PRINT menu If the cartridge has a malfunction replace it Figure 79 White streaks in between two cartridges Pos 101 Bedienungsanleitungen Geräte spezifisch Drucker Troubleshooting all printers Printing 8 2 1_Ü3_The printed ink doesn t dry on the substrate 3 mod_1279804829363_912 doc 2414...

Page 144: ...itable Reduce the print quality e g 2x6dpi instead of 3x6dpi to decrease the amount of ink If available put a conveyor behind the printer to extend the drying time Reduce the transport speed to extend the drying time Try another kind of ink see 9 1 1 on page 182 Vary the material ink combinations If available use an infrared light dryer ask your local Quadient dealer Pos 102 Bedienungsanleitungen ...

Page 145: ...d this error Pos 104 1 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 01_NO PAPER 2 mod_1265617203247_912 doc 11272 Protocol code Display message Cause 001 NO PAPER CODE 01 Timeout because no paper front edge was detected during printing Elimination Refill feeder Check separation Check for paper jam Check that paper sensor can detect the paper when it enters the printer Check paper...

Page 146: ...er gets stuck on any machine parts Check if the belt s is running in the correct position Check paper position on vacuum belt see chapter X Check for varying paper sizes e g inserts in a magazine Printer with separate feeder Check that the paper size in transport direction is larger than the distance paper sensor to feeding system Printer with integrated feeder Check if the feeding components are ...

Page 147: ...g in the correct position Fixed Head Printer with one print unit If your material is pre printed on the reverse side set the PAPER SENSOR to Off and blank colourpaper Fixed Head Printer with more than one print unit Clean the reflector of the paper sensor Check that the reflector is aligned parallel to the paper sensor Check if the reflector is damaged Printer with separate feeder Check if paper g...

Page 148: ... limit overspeed Reduce the amount of print data see chapter X Pos 104 7 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 07_NO_FEEDER_CABLE_OR_PAPER_ON_THE_BELT 2 mod_1265617606807_912 doc 11290 Protocol code Display message Cause 007 NO FEEDER CABLE OR PAPER ON THE BELT CODE 07 The printer detects paper before releasing the feeder output or starting the belt Elimination Connect the...

Page 149: ...fore trying to eliminate this error Check if the feeding system can be moved by hand Check if any paper is stuck in the machine Pos 104 11 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 11_No_Print Data _Speed_too_high_only R P 2 mod_1265618115520_912 doc 11308 Protocol code Display message Cause 011 NO PRINT DATA SPEED TOO HIGH CODE 11 Paper detected by paper sensor but no print d...

Page 150: ...ror in buffered RAM Elimination Perform a default reset If the error occurs again after the default reset call service Pos 104 15 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 15_CHECKSUM_ERROR_ 2 mod_1265896765800_912 doc 11962 Protocol code Display message Cause 015 CHECKSUM ERROR TESTMACRO RESET CODE 15 Error in buffered RAM Elimination Perform a default reset If the error occu...

Page 151: ...fault reset call service Pos 104 19 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 20_BUFFER_OVERFLOW 2 mod_1265618324295_912 doc 11317 Protocol code Display message Cause 020 BUFFER OVERFLOW CODE 20 Overflow of the received buffer Elimination Check if the data cable is connected correctly at the printer and at the PC Exchange the data cable Pos 104 20 Bedienungsanleitungen Geräte ...

Page 152: ...5618599463_912 doc 11329 Protocol code Display message Cause 024 DISPLAY TIMEOUT RESET THE PRINTER CODE 24 Error of display controller Elimination Restart the printer Pos 104 24 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 25_CHECK_CARTRIDGE s _HIT_OK_TO_CONTINUE 2 mod_1265618631465_912 doc 11332 Protocol code Display message Cause 025 CHECK CARTRIDGE S START TO CONTINUE CODE 25 ...

Page 153: ...tocol code Display message Cause 029 ERROR CARTRIDGE CHECK CONNECTION CODE 29 Connection between cartridge contacts and pen board contacts is faulty Elimination Take out the Cartridge and clean the contacts of the Cartridge and the contacts in the pen board Insert the Cartridge again and press the Ok button The printer will do another connection test If the contact problem could not be solved the ...

Page 154: ...e macro Elimination Reduce the size of the macro Pos 104 31 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 33_MACRO_TOO_HIGH_Reduce_to_ _Inches 2 mod_1265619098268_912 doc 11359 Protocol code Display message Cause 033 MACRO TOO HIGH REDUCE TO x INCHES CODE 33 A macro sent from the PC does not fit into the print area Elimination Reduce the height of the macro to inches Pos 104 32 Be...

Page 155: ...osition error JAM paper jam detected FDON invalid transport speed detected data transmission faulty DCM invalid transport speed detected data transmission faulty Elimination Check for stuck paper Check if the feeding system can be moved by hand Pos 104 35 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 42_EMERGENCY_BUTTON_Feeder 2 mod_1265619550964_912 doc 11389 Protocol code Displa...

Page 156: ...elt movement detected during printing Elimination Turn on the transport belt See the menu PRINTER CONFIG BOOT DEFAULTS TRANSPORT ERROR for further explanations Check if the encoder is running correctly on the conveyor belt Pos 104 39 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 47_ERROR_SMC1_RESET_THE_PRINTER 2 mod_1265619864479_912 doc 11401 Protocol code Display message Cause 0...

Page 157: ...n Geräte spezifisch Drucker Error Messages 51_FONT_LOADING_ERROR _RAM_MEMORY_IS_FULL 2 mod_1265620546317_912 doc 11420 Protocol code Display message Cause 051 FONT LOADING ERROR RAM MEMORY IS FULL CODE 51 Insufficient memory for the font Elimination Reduce number of fonts used in print job Pos 104 44 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 52_FONT_LOADING_ERROR _WRONG_DATA T...

Page 158: ...INTOUT CODE 54 Undefined or faulty data were detected by the printer Elimination Check if the data cable is connected correctly at the printer and at the PC Check if you use the official printer driver Try to run the print job from a different PC Set the menu SOFT FONT ERROR to cont print Attention This setting can cause faulty data in the printouts Check the following pages for garbage characters...

Page 159: ...Exchange the BulkInk cartridge Pos 104 50 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 59_CENTAUR_ERROR_CHECK_POWER_CABLE 2 mod_1265630130772_912 doc 11474 Protocol code Display message Cause 059 CHECK POWER CABLE CODE 59 The Centaur doesn t respond to printer requests Elimination Check the power cable Check the RS232 connection between the Centaur and the printer Pos 104 51 Bedi...

Page 160: ...5620898465_912 doc 11441 Protocol code Display message Cause 063 ERROR NON EXISTENTMACRO SELECTED CODE 63 A print job selects a macro which is not available loaded in the printer Elimination Do not repeat pages after a job has ended Do not turn off the printer during job data transfer Unlock the font in the printer menu To interrupt a print job use the Cancel and the Ok keys on the printer Pos 104...

Page 161: ...2_912 doc 11456 Protocol code Display message Cause 069 ERROR TRACK SENSOR CHECK THE SENSOR CODE 69 Unexpected paper sensor signal Elimination Clean the paper sensor Clean the reflector Adjust teach in paper sensor Check paper sensor in HARDWARE TEST Call service Pos 104 59 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 70_ERROR_TRACKING_PAPER_TRANSPORT 2 mod_1265621090421_912 doc ...

Page 162: ...s 75_NO MAC ADDRESS FOUND ONLY 619 Platine 3 mod_1283169650711_912 doc 27270 Protocol code Display message Cause 075 NO MAC ADDRESS FOUND CODE 75 MAC address not set in the board memory Elimination Call service Pos 104 64 Bedienungsanleitungen Geräte spezifisch Drucker Error Messages 76_NO TCP CONNECTION DETECTED ONLY 619 Platine 3 mod_1283169654710_912 doc 27276 Protocol code Display message Caus...

Page 163: ...e serial interface when this warning occurs Display message Text that is shown in the printer display The text in the display always includes the warning code two letters as reference for the operator Cause What caused this warning Elimination Steps the operator can take to avoid this warning Pos 107 1 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages AA_Warning Non Existent_Font_Se...

Page 164: ..._1291916084519_912 doc 28622 Protocol code Display message Cause 16 Position warning reduce left margin CODE AD Print layout sent from the PC exceeds paper size set in the printer in transport direction Elimination Check paper size in layout Check if print layout fits onto paper Check LEFT MARGIN setting in printer menu Check whether the Keepalive function from FlexMail was activated If so please ...

Page 165: ...Check the paper size set in the printer menu or PC software Pos 107 8 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages AH_Macro_Height_Does_Not_Match 2 mod_1265635595996_912 doc 11520 Protocol code Display message Cause 20 Macro height does not match CODE AH Error in PC software difference between macro size sequence and real macro size Elimination Call service Error in Data transm...

Page 166: ...f the printer during job data transfer Unlock the font in the printer menu To interrupt a print job use the Cancel and the Ok keys on the printer Pos 107 12 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages AN_Warning _Unit _Is _Not_Available 2 mod_1265636727644_912 doc 11576 Protocol code Display message Cause 26 Warning unit is not available CODE AN Print data are sent for a non e...

Page 167: ...ning Messages AR_Warning Wrong_Data _Check_The_Printout 2 mod_1265636736786_912 doc 11592 Protocol code Display message Cause 30 Warning wrong data check the printout CODE AR Undefined or faulty data were detected by the printer Elimination Check if the data cable is connected correctly at the printer and at the PC Check if you use the official printer driver Try to run the print job from a differ...

Page 168: ...int Elimination Exchange the ink cartridge Pos 107 20 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages AY_Tracking_Feature_NOT_Enabled 2 mod_1265636712112_912 doc 11548 Protocol code Display message Cause 34 Warning Tracking feature not enabled CODE AY A specific Tracking sequence was received by the printer and the Tracking feature is not enabled at the printer Elimination Contact...

Page 169: ...2 mod_1265636720409_912 doc 11564 Protocol code Display message Cause 38 Feature disabled in this mode CODE BD Address repeating not available in read and print mode Elimination Pos 107 25 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages BE_PAPER_SENSOR_SHOULD_BE_VERIFIED 2 mod_1265636723269_912 doc 11568 Protocol code Display message Cause 39 PAPER SENSOR SHOULD BE VERIFIED CODE B...

Page 170: ... 28 Bedienungsanleitungen Geräte spezifisch Drucker Warning Messages BH_MACRO_LOAD_WARNING 2 mod_1265884878279_912 doc 11866 Protocol code Display message Cause 42 Macro load warning RAM memory is full CODE BH Insufficient memory for the macro Elimination Reduce the size of the macro Pos 108 Bedienungsanleitungen Geräte spezifisch Drucker 8 x_Ü3_Additional_Error_Messages 2 mod_1277120986227_912 do...

Page 171: ... Drucker Monitor Messages M03_USB EPROM Write 2 mod_1271941243073_912 doc 16841 No Message Cause M03 MONITOR ERROR M03 WRITE USB EEPROM RETRY CALL SERVIC USB EPROM could not be written on Elimination Retry When error still occurs call service Pos 109 4 Bedienungsanleitungen Geräte spezifisch Drucker Monitor Messages M04_EPROM Record S0 Checksumm Error 2 mod_1271941245182_912 doc 16845 No Message C...

Page 172: ...ONITOR ERROR M08 S3 FAULT CHECKSUM ADR xxxxxxxx Checksum of record S3 is faulty Elimination Transfer the hex file again Check if hex file is correct When error still occurs call service Pos 109 9 Bedienungsanleitungen Geräte spezifisch Drucker Monitor Messages M09_EPROM Unexpected address S3 2 mod_1271941923553_912 doc 16895 No Message Cause M09 MONITOR ERROR M09 UNEXPECTED ADDRESS xxxxxxxxx While...

Page 173: ...doc 16911 No Message Cause M13 MONITOR ERROR M13 FAULT FLASH WRITE Error while writing on the flash memory Elimination Restart the update When error still occurs call service Pos 109 14 Bedienungsanleitungen Geräte spezifisch Drucker Monitor Messages M14_Checksum error after updating the flash 2 mod_1271942784454_912 doc 16915 No Message Cause M14 MONITOR ERROR M14 FAULT xxxxxxxx CHKSUM ssss ssss ...

Page 174: ..._1299069326307_912 doc 30672 No Message Cause M21 MONITOR ERROR M21 CPU HwERR xxxxxxxx RETRY CALL SERVIC Addressing error in the CPU Elimination Retry When error still occurs call service Pos 109 18 Bedienungsanleitungen Geräte spezifisch Drucker Monitor Messages M22_WRITE USB EEPROM 3 mod_1299069364682_912 doc 30678 No Message Cause M22 MONITOR ERROR M22 WRITE USB EEPROM RETRY CALL SERVIC USB EPR...

Page 175: ...yers feeders etc A detailed description of all failures and error messages Pos 111 Serviceanleitungen Geräte spezifisch Drucker 8 3_Technischer Kundendienst_Printer_specific 2 mod_1265189705629_912 doc 11240 Setting dump The setting dump will help the Quadient support determining the cause of your problem Please see the description for SETTING DUMP in the chapter SETTING DUMP on page 117 Input buf...

Page 176: ...tact your authorized Quadient dealer for updates in availability or special offers General ink specifications Hewlett Packard Thermal Inkjet 2 5 Technology cartridges 600 dpi native resolution 300 nozzles per cartridge 12 7 mm 0 5 print swath 40 ml or 42 ml ink volume per cartridge depending on ink type 1 35 or 1 42 fl oz USA 1 41 or 1 48 fl oz UK Ink name and part number Description and applicati...

Page 177: ...head maintenance Quick Dry Ink IMS Part number 9200434K A special application ink for printing on most difficult substrates Please ask your dealer or local Quadient branch for the additional operation instructions for this ink type Pos 116 Zubehör Generelles Zubehör KH TX304 150_Reinraumtücher Set mit 150 Stück 1 mod_1255012570073_912 doc 5569 3 9 1 2 Cleaning Towels Name Cleaning Towels Part numb...

Page 178: ...can be connected to an existing print system to expand the print area The upgrade has to be done by a authorized Quadient service technician The maximum number of print units per control unit is limited to four Pos 120 Zubehör AS 3060A G2000 1 738 02_Signalleuchte 0 mod_1255001179290_912 doc 5373 3 9 2 2 Tower Lamp Name Tower Lamp Part number 9200187C Application External lamp with magnetic holder...

Page 179: ... Max feeding speed 2 0 m s 394 feet minute Min material size W x H 82 x 88 mm 3 2 x 3 5 Max material size W x H 420 x 330 mm 16 5 x 13 0 Max material thickness 6 35 mm 0 25 respectively 12 7 mm 0 50 Max staple height 450 mm 17 72 respectively 1 kg 2 20 lbs weight Dimensions L x W x H 500 x 355 x 550 mm 19 7 x 14 0 x 21 7 Weight 20 kg 44 1 lbs Power supply 100 240 VAC at 50 60 Hz Pos 123 Zubehör Zu...

Page 180: ...tinuous and shingle mode Can be put on a table or installed on a special mounting Weight 10 kg 22 05 lbs Transport speed 0 2 0 9 m s 39 4 177 2 feet minute continuously variable Dimensions L x W x H 860 x 286 x 86 mm 33 9 x 11 3 x 3 4 Pos 124 Bedienungsanleitungen Geräte neutral 10 0_Ü1_Technical Specifications 0 mod_1250854945863_912 doc 2861 1 ...

Page 181: ... mm 1 57 can be increased depending on installation Print area max width x height width in material transport direction 762 x 38 mm 30 x 1 5 AS Orbit 3 1 762 x 76 mm 30 x 3 AS Orbit 6 2 762 x 114 mm 30 x 4 5 AS Orbit 9 3 762 x 152 mm 30 x 6 AS Orbit 12 4 Number of ink cartridges 3 1 units of 3 cartridges AS Orbit 3 1 6 2 units of 3 cartridges AS Orbit 6 2 9 3 units of 3 cartridges AS Orbit 9 3 12 ...

Page 182: ...l devices e g batch kicker stacker Centaur bulk ink supply Printer status light Dimensions L x W x H 470 x 320 x 230 mm 18 5 x 12 5 x 9 1 dimension of control box Weight 13 kg 28 7 lbs weight of control box Power supply 100 240 VAC at 50 60 Hz Temperature conditions 10 31 C 50 0 87 8 F 20 80 relative humidity non condensing Certifications CE UL cUL FCC RoHS Pos 126 Bedienungsanleitungen Geräte neu...

Page 183: ...drivers from Windows Vista and Windows 7 1 Open the Windows Print Management Type print into the search box and click on the program Print Management 2 Delete printers Select the folder All Printers xx Delete your address printer from the list of printers 3 Remove driver package Select the folder All Drivers xx Right click on the driver of your address printer and select Remove Driver Package Do N...

Page 184: ...57_912 doc 30411 2 11 2 How to completely remove printer drivers from Windows XP and Windows 2000 1 Uninstall printers and printer drivers Open Printers and Faxes and delete your address printer Then open File Server Properties and select the Drivers tab Remove all printer drivers beginning with FS For example FS0204 2 Remove all printer drivers beginning with AS _vX DA _vX or RENA _vX For example...

Page 185: ...os 127 3 Bedienungsanleitungen Geräte spezifisch Drucker Printer Driver Cables to PC USB 2 0 619 7 X X_Ü2_How to use a pre installed printer driver_ONLY_619 3 mod_1296652778190_912 doc 29931 233 11 3 How to use a pre installed printer driver It is not recommended to continue to use an old version of the printer driver When setting up a new printer the printer driver which is delivered together wit...

Page 186: ...ection Select the printer driver in the Devices and Printers window Unplug the USB cable The status will change to Offline Plug the USB cable in again The status will change to Ready Now the printer is ready to use together with this pre installed printer driver The Found New Hardware Wizard see Figure 81 will appear each time the printer is turned on or plug into the PC To avoid this you have to ...

Page 187: ...rt where a device is plugged in Depending on which PC USB port the printer is plugged in the USB port number can be for example USB001 USB002 or etc 1 Set the printer to USB communication Check if the printer is set to USB communication in the printer menu PRINTER CONFIG BOOT DEFAULTS COMMUNICATION If not set it to USB 2 Connecting the printer Connect the printer to the PC with the USB cable Turn ...

Page 188: ...vity of the printer With this command you can test if the printer is correctly recognized via the Ethernet connection To test the Ethernet connectivity perform the following steps 1 Check the IP address of the printer To test the Ethernet connectivity of the printer you need the exact IP address which the printer uses To check the printer s IP address got to the printer menu SERVICE CONFIGURAT INF...

Page 189: ...rinter is independent from the Online Offline status of the printer If configured correctly the ping reply will be Ok either if the printer is OnlinTCP or Offline 5 Ethernet connectivity is NOT working properly If the printer is NOT correctly recognized in your network you will get the following reply in the command prompt Figure 85 Command Prompt reply NOT OK In this case please reconfigure the E...

Page 190: ...0 IP Address 192 168 050 180 IP Address 192 168 5 180 Subnet Mask 255 255 255 000 Gateway IP Address 192 168 050 180 The PC must be properly connected to the same local area network as the printer The default port 9100 is commonly used by printers Please make sure that this port is not blocked in your LAN or set to a port number that is used in your LAN The IP Address set in the printer must be va...

Page 191: ... the configuration described below When you want to use this PC in your LAN again the network settings of this PC have to be reconfigured Printer settings PC settings Printer driver settings Port number 9100 Port number 9100 IP Address 192 168 050 185 IP Address 192 168 50 177 IP Address 192 168 5 185 Subnet Mask 255 255 255 000 Subnet Mask 255 255 255 000 Gateway IP Address 192 168 050 185 Gatewa...

Page 192: ...om the software Open the print dialog window in your software usually File Print Activate the Print to file checkbox as shown in Figure 86 Figure 86 Print dialog window Click on the OK button Select a file name and a location to save the print file in the Print to file dialog window shown below Use the default file type prn printable file Figure 87 Print to file dialog ...

Page 193: ...le see Figure 87 Pos 129 Serviceanleitungen Geräte neutral 40_Ü2_How to update the firmware version 2 mod_1266936194803_912 doc 12482 2 11 6 How to update the flashware Pos 130 Serviceanleitungen Geräte neutral 41_Ü3_Firmware update via USB port GRAPHIC DISPLAY 619 ONLY 3 mod_1294834232529_912 doc 29242 3 11 6 1 How to update the flashware The flashware can only be updated via the USB port of the ...

Page 194: ...into the update mode Press the Ok the Arrow left Run paper and the Arrow Up Test Print keys together and hold them While holding these three keys turn the printer on On the display the message Waiting for Download appears 4 Send the flashware file to the printer Use the software tool PrintFile as described below to send the flashware to the printer To update the flashware via an USB Port you will ...

Page 195: ...User Manual Version 3 1 195 1 Execute the Setup exe and configure the software as shown in the picture on the right Click on OK 2 Close the program and restart it Click on Settings 3 Click on Text file ...

Page 196: ... Print File 6 Search for the Hex file hex of the Firmware Click on Open 7 Choose the printer driver of your printer model Click on OK The download starts now 5 Completing the update When the update is completed the message Download completed End of programming is shown in the printer display Turn the printer off ...

Page 197: ...e Try to resend the file Pos 131 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 11 x_Ü2_Mounting two print units on one mounting bar_AS Orbit OrbitBase 2 mod_1266917840288_912 doc 12441 2 11 7 Mounting two print units on one mounting bar In certain conditions the available space for mounting the print units can be limited for example when a dryer should be added behind the printer In thi...

Page 198: ...S Orbit 11 x_Ü2_Determining the minimal possible paper format 2 mod_1266920040538_912 doc 12451 2 11 8 Determining the minimal possible paper format The number of print units in your AS Orbit configuration determines the minimal possible paper format in transport direction that can be processed be the printer The table below shows hot to calculate the minimum possible value in milimeter No of prin...

Page 199: ...urface and print unit should be a distance of 0 8 mm 0 03 The recommended and pre adjusted horizontal distance between the print units is 164 9 mm 6 49 If the actual distance between the units should differ use the option DIST U1 U2 DIST U2 U3 DIST U3 U4 on page 71 to adjust the set value The maximum value is 200 mm 7 87 Horizontal distance between the print units Good print results may only be ac...

Page 200: ... belt underneath Teach in of the paper sensor The contrast threshold can be programmed with the use of the Teach in rotary switch on the sensor itself For this purpose the paper sensor must be connected to the control unit which must be switched on You need a small Phillips screwdriver to set the rotary switch to the four positions S Switching mode normal operation mode TM Teach in mark TB Teach i...

Page 201: ... and the yellow display LED are flashing simultaneously f 2 5 Hz Remove the paper and activate the Teach in background TB mode Measure the contrast color of the background the belt During TB mode the green and the yellow display LED are flashing simultaneously f 2 5 Hz Activate the switching mode S Control the set contrast values by placing a paper under the sensor by hand The LED should If the te...

Page 202: ... wheel can get damaged and the printouts may be faulty The illustration of Figure 92 shows different scenarios for mounting the encoder wheel to the conveyor belt A Recommended encoder wheel position B Don t position the encoder above the holes of the belt C Don t position the wheel in range of the product stream The encoder wheel shall not roll over the edges of the products D Be aware of not to ...

Page 203: ...ter Configuration BOOT DEFAULTS TRANSPORT ERROR cont print The printer will wait during a stop of the transport system and continue the print job when it detects a movement again Make sure to check all pages underneath and behind the printer on every stop of the transport system The readability of the printouts could be affected by the stop of the transport system Printer Configuration BOOT DEFAUL...

Page 204: ...pplication Web Pos 137 Bedienungsanleitungen Geräte spezifisch Drucker AS Orbit 11 X_Ü2_Sample application_PRODUCTION LINE_AS Orbit 2 mod_1271679143806_912 doc 16808 2 paper web print mark operator side TOF paper sensor transport direction encoder ...

Page 205: ...er it in this menu Printer Configuration BOOT DEFAULTS TRANSP DIRECTION L R Viewed from the operator side the material enters from the left and exits to the right Note that the encoder wheel is rotating in the correct direction Counter clockwise viewed from the operator side Printer Configuration BOOT DEFAULTS TRANSPORT ERROR cont print The printer will wait during a stop of the transport system a...

Page 206: ...s and is not switched off too early at the end of a print job AS Orbit Printer Configuration I O SIGNALS RELAY1 2 OUTPUT feeder control The relay will switch on the production line when the printer is ready to print FEEDER CTRL MODE AUX and RELAY1 2 outputs Please note that the production line must be connected to the AS Orbit at one of printer s Output interfaces Otherwise these menus won t have ...

Page 207: ...allel stream Please align the feeder as needed Connect the Quadient FD 13 FD 15 Feeder to the Quadient AS Orbit with the serial cable Connect the feeder with the serial cable 9200057S to the Quadient AS Orbit as shown below Figure 95 Serial connection between printer and feeder Connect the emergency stop systems Connect the emergency stop systems of both devices as described in chapter 3 4 9 on pa...

Page 208: ...l the way outwards see Figure 96 Check that both outer adjustment knobs F2 of the separator system are centered Position Unlock the separator system by turning the separation lock knob F3 clockwise see Figure 97 Lift up the separator rollers by use of the loose separation lock knob F3 Put one sheet of the paper under the separation rollers and drop them again see Figure 98 Lock the separator syste...

Page 209: ...s fix the two wing grips F1 The ruler on the stacking tray may help you to align the products optimally Adjusting the paper feed ramp and the slide Put the feed ramp F5 to a low and centered position Insert a small stack of paper as shown in Figure 100 Loosen the fixing screw of the slide F6 mounted on the paper feed ramp Raise the paper feed ramp to an appropriate angle see note below and fix it ...

Page 210: ...formation texts Information in main display Description Test The printer is running test prints WaitEOT A pause command was sent to the printer It will only continue with the print job when the Ok key is pressed NoData The data for a page was not sent completely to the printer PapRUN The printer is running a paper run test NoPaper Data but no paper E g the feeder is empty R P Mode Only occurs in a...

Page 211: ...can for example detect missing pages in the paper flow R P Tra Only occurs in a specific non standard printer mode This text is shown when the Read and Print and Tracking mode is active Both the Read and Print and the Tracking mode are working as described above BeltMod Only occurs in a specific non standard printer mode This text is shown when the Belt mode is active In this mode the transport sy...

Page 212: ...ge ID number 6030206 3 mod_1298296700989_912 doc 30527 3 12 6 1 ID 6030206 The following settings and parameters are used with this id number Ink type Note d BLACK DYE Limitation on shuttle head printers AS 700 and AS 710 only The maximum carriage speed is limited to 0 526 mm s 103 5 ft min This ensures a constantly high print quality and increases the life time of the ink cartridge v VERSATILE BL...

Page 213: ...er models only through a feature update Special application ink for printing on plastic substrate Requires an UV dryer This setting should be used when printing jobs that include graphics e g logo or barcode The maximum transport speed is limited to 540 mm s 106 2 ft min This ensures a constantly high print quality and increases the life time of the ink cartridge Default BLACK DYE Pos 144 Bedienun...

Page 214: ...ffice machines EN 60950 1 2006 11 Noise immunity DIN EN 55024 2003 10 Perturbing radiation DIN EN 55022 2008 07 Industrial interference resistance DIN EN 61000 6 2 2006 03 Interference resistance against Discharges of static electricity DIN EN 61000 4 2 2009 12 High frequency electromagnetic fields DIN EN 61000 4 3 2008 06 Fast transient electrical disturbances DIN EN 61000 4 4 2005 07 Surges DIN ...

Page 215: ...mercial environment This equipment generates uses and can radiate radie frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radie communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Pos 149...

Page 216: ...he same baud rate It may range between 1 200 and 9 600 baud depending on the computer used The baud rate is only determined when a serial interface is used Bitmap Bitmap represents a collection of dots as a graphic or text graphic in output devices printer monitor Buffer The buffer is a storage memory area in the printer In the buffer information which is destined for input or output is stored unt...

Page 217: ... driver Dye Based Ink In dye based inks the chromophore elements of the ink are solute particles dye An advantage of a dye based ink is the longer decap time compared to a pigmented ink An example for an dye based ink is Black Dye see ink pigmented ink and decap time Escape character The escape character EC is a command initiation within the ASCII This character is not printed The characters that ...

Page 218: ...he printer They are an inherent part of the printer Line thickness The line thickness refers to the line width A distinction is drawn between normal and bold line thickness Loadable fonts Loadable fonts soft or download fonts are stored on the hard disc of the PC They may be transferred to the printer memory LPI Lines per inch It is the measuring unit for the line density The most commonly used li...

Page 219: ...printing of the salutation at the beginning of a letter e g Dear Ms Smith Usually the personalization includes the addressing of this document see addressing and individualize Pigmented Ink In pigmented inks the chromophore elements of the ink are solid particles pigments The advantages of a pigmented ink are a shorter drying time and higher resistances light resistant and abrasion resistance comp...

Page 220: ...on is done by the reading device Resolution The resolution tells you how many picture elements a print process can print per area Usually the resolution is stated in dpi dots per inch Apart from the resolution the drop size and the accuracy of drop positioning determine the print quality see dpi Separating fingers The separating fingers enable single sheet feed from a print media stack The sheets ...

Page 221: ...tion the printed image and to stop the printer in case of a jam The Top of Form Sensor is either a contrast or a reflection sensor USB USB is the abbreviation for Universal Serial Bus It is used to establish communication between devices For example between a PC and a printer Pos 151 Bedienungsanleitungen Geräte neutral 13 0_Ü1_Index_sprachneutral 1 mod_1259159763086_0 doc 7837 1 ...

Page 222: ... 26 Encoder wheel 202 Error message 118 145 Factory settings 137 Feeder 179 Firmware 193 Fix IP 128 Flashware 193 Flashware update 193 Fuse 138 Glossary 216 Guide bar 199 Handling ink cartridges 46 Ink cartridge 15 46 134 Interfaces 41 Key panel 35 LED 34 Location 15 Macro 154 218 Main display 37 Main key functions 35 Maintenance 134 Material thickness 51 Narrow material 209 No Data 210 No Paper 2...

Page 223: ...ondary key functions 35 Service 14 134 Setting 220 Slide 209 Software application 53 Software application 54 Software application 69 Software application 87 Software application 87 Spare parts 14 Support 134 Teach in 49 200 Technical Specifications 181 Technical Support 175 Test print 54 Throughput 38 TOF 50 101 134 199 Top Margin 219 Transport direction 21 47 Troubleshooting 138 Warning message 1...

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