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If you need to relocate or ship your printer after it’s been installed,
you must follow the procedures in this chapter to prevent damage to
the printer and to keep your warranty valid.
If you are sending in your
magicolor 330 for maintenance or repair,
you must notify QMS National Service to arrange for deinstall pro-
cedures.
Caution
:
QMS cannot be held responsible for damage to your printer
during shipment that results from the improper packaging of your
printer. You
must
use the instructions given in this section before
repacking the printer in its original shipping carton with the original
packing materials, or repackaging the printer with the QMS
replacement packaging kit.
If you need a replacement packaging kit, in the US call your vendor or
QMS National Service at 1 (334) 633-4300 x2530 and request
catalog number 2600439-300.
If you need to return the printer for service, in the US call QMS Cus-
tomer Service at 1 (334) 633-4300 x1072 for an RMA (Return Mer-
chandise Authorization) number. In other countries, refer to appendix
A, “QMS Customer Support” on page 9-1”
Repacking your printer for shipment involves the following steps.
1
Turn off the power and remove all cables.
2
Remove the media.
3
Remove the media trays.
4
Remove the toner cartridges.
5
Reset the antirotation spacer.
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