Polycom ReadiManager SE200, Operator'S Manual

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6–1
6
Viewing Call Detail Record
Reports
Two report screens provide call detail record (CDR) information: CDR Table:
IP View and CDR Table: ISDN View. You can view CDR reports and export
them as comma-separated value (CSV) files to spreadsheet programs, such as
Microsoft Excel.
The CDR report automatically lists all IP or ISDN calls made to or from every
device for the current date. You can filter the list by date, time, device type, IP
address, and system to show a specific set of call data.
You can use data from the reports to troubleshoot problems, provide
information about network traffic, and ensure accurate billing for video calls.
Note: To be included in the ISDN CDR, devices in the call do not need to be
currently registered with the gatekeeper or global directory server. To
be included in the IP CDR, devices must be registered through the
gatekeeper.
The CDR Table - IP View
To display the CDR Table - IP View screen, choose Reports > IP Calls . The
calls are listed in order of date and time, with the earliest call shown first. For
details, see Table 6-1.