E-49
Troubleshooting
Also see the descriptions of error indications at “Network (main unit) related errors” on page E-47.
Condition
Please Check
Network r
elated
Network communications not possible
• Is the LAN cable properly inserted?
• The LAN cable could be defective.
Use a straight cable (10Base-T or 100Base-TX compatible) to connect the
captureboard to the network.
• Set the IP address and subnet mask at “Simple Network Settings (via USB)”.
* Be sure to check with the network administrator before making the vari-
ous settings.
Cannot log in.
• Is “Caps Lock” set on the computer’s keyboard while inputting the user
name and password?
Test Printing
1) With the captureboard’s power on (with the display window lit), press the Number of Copies button repeatedly to display
“
” on the display window.
2) Press the Color Print ( ) button for a color print, the B/W Print ( ) button for a black-and-white print.
* Test printing starts.
Check the print
• Is the each color line printed uniformly?
• Are there missing dots, pale lines, lines with thinner ink than others, etc.?
Remedy
• If the nozzle is partially choked, clean it.
• If the quality of the print does not improve even though the nozzle has been cleaned, wipe off the ink on the surface of te
nozzle.
For details, see the “User’s Guide” included with the printer.
* Please see your printer manual for information about printing problems, printer maintenance, and details related to printing.
Updating the captureboard’s internal program
See the PLUS website for instructions on updating the program and to download the latest program.
https://www.supplychimp.com/
