Copyright Planika Sp. z o.o.
www.planikafires.com
IG0139#02
30.07.2018
61
10.
WARRANTY
Planika Sp. z o.o. grants the Client guarantee of quality for the smooth operation of the goods specified on the
sales document. The warranty is determined for a given period from the date of purchase (based on the
warranty card together with the receipt of purchase). The warranty period starts at the moment of purchase
of the original product by the first end user. Product may consist of several separate parts and different parts
may be covered by a different warranty periods. The manufacturer gives 2 year warranty from date of
purchase an insert for its smooth operation. Fireplace sealing is covered by warranty for a period of 1 year
from date of purchase of the device. Guarantee does not cover: decorative insulation panels, decorative
ceramic logs and glass. The use of the fireplace insert, way of connecting to the chimney and operating
conditions must be in accordance with the user manual. The basis for the free repair covered by warranty is a
warranty card. Warranty Card will expire without a date, stamps, signatures, as well as the amendments made
by unauthorized persons. Customer entitlement under the guarantee will expire automatically: after the
warranty period. Any damages caused by improper handling, storage, of poor maintenance, incompatible with
the conditions laid down in the manual and due to other reasons not due to the fault of the manufacturer,
will void the warranty. In the event of a complaint, always contact your dealer. Supplier will contact the
company Planika, if it deems it necessary. Factory Warranty is valid for 2 years from the date of purchase.
Details of the warranty are available on the http://www.warranty.planikafires.com/
