PerkinElmer RamanStation 400, Getting Started Manual

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Maintenance and Troubleshooting .
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Solution 3 If solution 2 is not successful, go to the Spectral Preview tab in the Scan and
Instrument Setup dialog, for all motor directions/positions in turn type 1,
then press enter, once all positions have been set to 1 and all accessory
movements are complete, disconnect the accessory from its electrical
connector in the sample compartment (there is no need to physically remove
the accessory). Perform Solution 2 again, and wait for the software routine
to complete, now reconnect the accessory and perform Solution 2 yet again.
The accessory should be in the correct position for the selected sample
holder.
Problem: In Video Preview, the crosshairs move in the opposite direction to
the point selected.
Description This means that the camera is inverted. If this is not corrected, you will not
be able to use Image Survey.
Solution In Video Preview, select Invert Image from the Camera menu. The
crosshairs in the Video Preview will now move to match the point selected.
Problem: Cannot collect data due to message stating ‘Sample compartment
open’.
Description This means that, for some reason, the interlock system is detecting an open
circuit.
Solution 1 Ensure all interlocked doors, including sample compartment lid and any other
remotely interlocked doors, are closed properly.
Solution 2 If you have a fiber optic probe fitted to your system, ensure your external
interlock is wired up correctly and that any interlocked room entrances or
sampling enclosures are closed. If you do not have a fiber optic probe,
ensure that the Magnetic actuator (a red block positioned on the inside of
the sample compartment door) is securely in place.