136
136
137
Symptom
Cause/solution
Reference
pages
The camera does not automati-
cally move to the previous posi-
tion when turning on the power
of the camera.
• If the camera always moves to a specific position after
turning on the power of the camera, register that position
as the home position when convenient. The camera will
automatically move to the registered position using the
self return function when turning on the power of the
camera.
56
The AUTO MODE (Off, home
position, auto track, auto pan,
preset sequence) of the camera
changes.
• Check the settings for the self return function.
56
Images cannot be saved on the
SD memory card.
Failed to write/read data on the
SD memory card.
• Is the SD memory card inserted correctly?
Check if the SD memory card is inserted correctly.
Installation
Guide
• Is the SD memory card formatted?
Format the SD memory card.
36
• Isn’t the write protect switch set to "LOCK"?
When the write protect switch is set to "LOCK", available
size/total size indication of the SD memory card to be dis-
played on the [SD memory card] tab will be
"**********KB/**********KB".
–
• Is "--------KB/--------KB" displayed on "Remaining
capacity" of the [SD memory card] tab?
Format the SD memory card.
36
• Is any recognition error received when the "Diag." of "Mail
notification" or "Panasonic alarm protocol notification" is
used?
Format the SD memory card.
36, 83, 84
• Isn't the SD memory card out of order?
There are limited times to overwrite on an SD memory
card. When frequently overwritten, it may be at the end of
product life. It is recommended to replace the SD memory
card.
–
Cannot transmit audio to the
camera.
• Are the microphone and the speaker connected correctly
and firmly?
Confirm that they are connected correctly and firmly.
Installation
Guide
• Is the viewer software installed on the PC?
Confirm that the viewer software "Network Camera View
4S" is installed.
5
Audio is not output from other
i-PRO Series products (such as
a network disk recorder or PC
software package).
• Some of these i-PRO Series products may not support
"G.711". Set the audio encoding format of the products to
"G.726 (32 kbps)."
72
