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• Are the correct user name and password entered?
Confirm the correct user name and password.
Cause/solution
–
Reference
pages
Symptom
• This may occur due to the display adapter and driver
combination.
When this occurred, update the driver of the display
adapter to the latest version first. If updating the driver
does not solve the problem, adjust the hardware
acceleration as follows.
The following instructions are for Windows XP.
(1) After closing all browser windows, right-click on
the desktop and select "Properties" from the dis-
played pop-up menu.
(2) Select "Settings" from "Display Properties", and
then click the [Advanced] button.
(3) Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
"Hardware acceleration".
When displaying MPEG-4
images on a multi-screen or
when enlarging the dis-
played image using the
zoom function, images from
two or more cameras are
displayed in sequence on a
single area.
Cannot close the authenti-
cation window displayed
when displaying the basic
operation window.
67
d