Panasonic Panafax UF-490 Service Manual Download Page 98

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4.5.2.

Document does not feed or Multiple feeds

START

END

Is the Control Panel Unit locked?

Close the Control Panel Unit firmly.

Yes

Is the ADF Roller clean?

Clean the surface of the roller
with isopropyl alcohol (Sect. 2.2.2)

Yes

Is the ADF Roller worn out?

Replace the ADF Roller
(Sect. 2.2.5).

Yes

Does the ADF Roller drive
properly?

Does the ADF Roller's gear
system function properly?

Yes

Separation Rubber normal?

Is the adjustment of the

Is the Separation Rubber worn
out?

Replace the Separation Rubber.

Clean or adjust the Separation
Rubber Pressure.

Yes

Adjust the gear system or replace
defective parts.

Yes

Summary of Contents for Panafax UF-490

Page 2: ...2 ...

Page 3: ...s 100 4 7 Information Codes Table For Facsimile 106 4 8 Diagnostic Codes For Facsimile 111 Service Modes 118 5 1 Service Modes For Facsimile 118 System Description 163 6 1 Mechanical Operation 163 6 2 Electrical Circuit Explanation 173 Exploded View Parts List 199 7 1 Country Codes 199 7 2 Control Panel Unit 200 7 3 ADF Unit 203 7 4 Fuser Unit 205 7 5 ASF Unit 207 7 6 Drive Unit 210 7 7 Base Unit ...

Page 4: ... 4 Reception Std 8 x 3 85 Fine 8 x 7 7 S Fine 8 x 15 4 Scanner Mechanism 1 Scanning Device CIS 2 Scanning Speed Std 5 0 sec Letter sized document 5 3 sec A4 sized document Fine 10 0 sec Letter sized document 10 6 sec A4 sized document S Fine 20 0 sec Letter sized document 21 2 sec A4 sized document 3 Scanning Resolution pel mm x lines mm Std 8 x 3 85 Fine 8 x 7 7 S Fine 8 x 15 4 4 Document Size Ma...

Page 5: ...nsumables See Consumables Section Memory Clock 1 Standard Memory 1 MB 60 pages For USA and Canada ITU T Image No 1 A4 Std Resolution 2 MB 120 pages For Other Countries ITU T Image No 1 A4 Std Resolution 2 Memory Backup No 3 Document Memory type Dynamic Memory Without Battery backup 4 Clock Backup 30 minutes Use of a Gold Capacitor Copy Quality 1 Halftone Tx Yes 64 Level Error Diffusion Quality Mod...

Page 6: ... 15 Copy 460 W 15 Maximum 470 W 200 VAC Power Supply ES Energy Saver Environment 1 Temperature Operation 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C Transport Max 72 hours 4 to 122 F 20 to 50 C 2 Relative Humidity Operation 15 to 70 RH Storage 5 to 85 RH Transport Max 480 hours 15 to 85 RH Standards 1 PSTN FCC Part 68 Industry Canada No CS 03 2 Safety UL1950 CSA C22 2 No 950 3 EMI ClassB c...

Page 7: ...nsor Options 1 Paper Tray No 2 Document Memory No 3 Page Memory No 4 Battery Backup 72 hours No 5 G3 Optional Communication Port No 6 Handset Yes Specific Countries only 7 V 24 Encryption Interface No 8 PDL No 9 Parallel Port Interface Standard Printer Interface GDI Standard Scanner Interface Twain Standard Class 2 Interface Standard PC Interface MGCS Standard PC Interface LaserFAX No HydraFax Las...

Page 8: ...Automatic Redialing Yes 12 Manual Redialing Yes 13 Chain Dialing Hybrid Dial Yes On Monitor Dialing mode only 14 Line Monitor Speaker Yes 15 Pulse Tone Dialing Yes 10 pps DTMF 16 Pulse to Tone Change Yes 17 Flash Key Yes 18 External Telephone Jack 1 Handset or External Telephone Transmission Features 1 Direct Transmission Yes ADF Transmission 2 Memory Transmission Yes Page Retransmission 3 Quick M...

Page 9: ...mote Reception Yes DTMF Specific Countries only Polling 1 Polling Yes 2 Turnaround Polling No 3 Multi Station Polling Yes Max 107 stations 4 Deferred Polling No 5 Deferred Multi Station Polling No 6 Direct Polling Tx No 7 Memory Polling Tx No 8 Preset Polling Password Yes 9 Temporary Polling Password Yes 10 Continuous Polling No Convenience 1 Panel Display Yes 16 x 1 Alphanumeric LCD 2 Voice Conta...

Page 10: ... File List No 7 Ind XMT Journal Yes 8 Directory Sheet Yes 9 Character Code List No Identifications 1 Logo Yes 25 Characters 2 Multiple Logo No 3 Character ID Yes 16 Characters 4 Numeric ID Yes 20 Digits Special Communications 1 Password XMT RCV No 2 Selective Reception No TSI Check 3 Relay XMT Request No 4 Relay XMT Center No 5 Confidential XMT Polling No 6 Confidential Center No 7 Mailbox XMT Pol...

Page 11: ...gy Saver Mode Yes 6 Daylight Saving Time Yes USA Canada and Germany only 7 Self Diagnostic Function Yes 8 Remote Diagnostic Function Yes Specific Countries only 9 Check Call Function Yes Firmware Update Download 1 Remote Update Yes Using G3 Protocol 2 Local Update Memory Card FROM No Parallel Port Yes 3 Download to FROM Card No Items Description Remarks UF 490 ...

Page 12: ...Me NT 4 0 2000 Local Connection 12 Network Printing No 13 Network Status Monitor No 14 Smoothing No 15 Applicable PC IBM PC AT or Compatible 16 Multi Task Operation Printing while Fax XMT from Memory Yes Printing while Fax RCV into Memory No Fax XMT from Memory while Printing Yes Fax RCV into Memory while Printing Yes 17 Output to Separate Tray for Printing Fax Copy No 18 Font No 19 Security Print...

Page 13: ...h 598 mm 7 8 inch 197 mm 14 inch 355 mm 17 inch 430 mm 12 6 inch 320 mm 20 1 inch 510 mm 8 2 inch 14 3 inch 364 mm 5 9 inch 8 7 inch 220mm 13 5 inch 343 mm 208 mm 150 mm REAR VIEW RIGHT SIDE VIEW TOP VIEW FRONT VIEW LEFT SIDE VIEW ...

Page 14: ...9 976 units Letters I and O are skipped 3 Digit number or alphanumeric representation Except Letters I and O For Example 0A 1AT UF 490 AU W DP 3000E PU 0AE DP 2500 PU Production Facility Production Year Starting with Year 2001 the last 2 digits of the year is represented as A T A 01 2001 K 11 2011 B 02 L 12 C 03 M 13 D 04 N 14 E 05 O 15 F 06 P 16 G 07 Q 17 H 08 R 18 I 09 S 19 J 10 2010 T 20 2020 P...

Page 15: ...15 1 4 Control Panel For USA and Canada For Other Countries ...

Page 16: ...ard 701 Speaker 612 ACI PC Board 707 Power Supply Unit 702 Base Plate Assembly 602 Gear Shaft 229 ADF Roller 221 Scanning Roller 218 CIS 223 Stamp Cover 226 Stamp Solenoid Assembly 227 Top Cover 117 LCD Holder 113 PNL PC Board Assembly 703 Directory Sheet 104 Start Key 112 Stamp Head 238 Paper Length Guide 402 Paper Tray 403 Document Sub Tray 118 Document Return Tray Assembly 606 Recording Paper T...

Page 17: ...ration Pad 417 Pad Holder Assembly 411 Pick Gear 434 ASF Roller 435 Pick Roller 436 ASF Unit Motor Cover 518 Motor 501 Feed Roller 439 Bias Transfer Roller 446 2 2 7 2 2 8 Fuser Cover 2 Assembly 301 Fuser Lamp 314 Fuser Roller 316 Exit Roller 304 Pressure Roller 322 Fuser Cover 1 Assembly 305 Pressure Spring 321 SNSE PC Board 704 Thermistor Assembly 307 Fuser Unit ILS PC Board 705 Eject Roller 302...

Page 18: ...ray Cover Paper Length Guide Paper Tray 1 Disconnect the AC Power Cord 906 2 Disconnect the Telephone Line Cable 907 3 Remove the Document Sub Tray 118 4 Remove the Document Return Tray Assembly 606 5 Remove the Recording Paper Tray 605 6 Remove the Paper Tray Cover 401 7 Remove the Paper Length Guide 402 8 Remove the Paper Tray 403 1 2 3 4 5 6 7 8 ...

Page 19: ... Countries Only 3 Remove the Stamp Head 238 Cleaning Scanning Glass 1 Clean the Scanning Glass with a soft cloth saturated with isopropyl alcohol Cleaning ADF Roller Eject Roller and Exit Roller 2 Clean the ADF Roller 221 Eject Roller 302 Exit Roller 304 with a soft cloth saturated with isopropyl alcohol 1 2 3 ...

Page 20: ...Cleaning ASF Roller Pick Roller 3 Remove the Toner Cartridge Assembly 4 Lift the Lower TX Chassis Assembly 5 Clean the ASF Roller 435 and Pick Roller 436 with a soft cloth saturated with isopropyl alcohol ...

Page 21: ... Unit 2 Release 2 Latch Hooks on the Face Plate 102 using a Straight Edge Screwdriver 3 Remove the Face Plate 102 4 Remove the Directory Sheet 104 5 Remove the Start Key 112 6 Open the Panel Cover Assembly 103 7 2 Screws 19 8 2 Screws 19 9 Release 6 Latch Hooks 10 Remove the Panel Cover Assembly 103 3 2 1 5 4 7 6 8 9 10 9 9 ...

Page 22: ...15 Remove the PNL PC Board Assembly 703 16 Release 2 Latch Hooks 17 Remove the LCD Holder 113 18 Remove the PNL PCB 703 Note Before installing the new PNL PCB Remove the protective plastic film from the LCD Snap off the Sensor PCB from the upper right corner of the PNL PCB Snap off the protective connector cover 11 12 12 12 12 15 13 14 16 16 17 18 ...

Page 23: ... 5 Remove the Speaker 612 6 Disconnect all Connectors on the SC PC Board Note CN 4 and 6 Orange cannot be removed soldered Remove CN103 White from the Power Supply Unit 7 6 Screws 19 and 2 Screws on Centronics I F Connector 8 Remove the SC PC Board 701 Note When re installing the SC PC Board be careful of the position of the Sensor 9 4 Screws 19 10 Remove the Base Plate Assembly 602 1 1 2 3 4 5 6 ...

Page 24: ...he ACI Connector on the Power Unit CN101 12 1 Screw 35 13 Remove the ACI PC Board 707 14 Disconnect the HEAT1 Harness on the Power Supply Unit CN102 15 4 Screws 62 16 Remove the Power Supply Unit 702 11 12 13 14 16 15 15 ...

Page 25: ...opper Latch 210 3 Remove the Upper TX Chassis Assembly 201 4 2 Silver Screws B1 5 2 Screws 19 6 Remove the Top Cover 117 Specific Countries Only 7 Open the Lower TX Chassis Assembly 215 8 1 Screw 19 9 Remove the Stamp Cover 226 10 1 Screw 19 11 Remove the Stamp Solenoid Assembly 227 12 Open the Lower TX Chassis Assembly 215 13 Remove the Stopper Latch 2 237 14 Disconnect the CIS Harness 1003 15 Re...

Page 26: ...ssembly 218 18 Remove the Scanning Roller 218 19 Lift the White Guide 216 20 Release the Latch Hooks 21 Remove the CIS Holder 224 with the CIS Assembly 22 Remove the CIS Assembly 223 Note When re installing make sure to install the CIS Assembly into the CIS Holder first before re attaching it to the Lower TX Chassis Assembly 17 Back View 18 19 21 20 22 ...

Page 27: ...move the Gear Cover 236 26 Remove B51C16 F Gear 230 C18C43 F Gear 231 C41 F Gear 232 and C34D19 F Gear 233 27 Remove the Gear Shaft 229 Note Lift by the center of the Shaft and move it towards the right side 28 Remove the ADF Roller 221 23 24 25 26 27 28 ...

Page 28: ...ct the LSU Harness 1002 Note Note the Harness routing to the PC Board for re installation purposes 3 Remove the LSU 115 Cleaning Mirror 1 2 Screws 19 2 Remove the LSU Cover 3 Clean the Mirrors with a soft cloth saturated with isopropyl alcohol 1 1 2 3 1 2 ...

Page 29: ... re installation purposes 3 2 Screws 19 4 Remove the Motor 501 5 Remove the Snap Ring B9 6 Remove the Feed Roller 439 Note Lift the right side of the Feed Roller pushing towards the left 7 4 Screws 19 8 Remove the Left Toner Cartridge Rail 608 9 3 Screws 19 10 Remove the BTR Guide 445 11 2 Screws 19 12 Remove the Plate Holder 453 13 Remove the Discharge Plate 452 1 2 3 4 5 6 7 7 8 9 9 13 12 10 11 ...

Page 30: ...Roller 446 Caution Do not Touch the surface of the Bias Roller Clean the Bias Transfer Roller only with a dry cloth When cleaning or replacing the Bias Transfer Roller clean both sides of the Transfer Guide with isopropyl alcohol 14 ...

Page 31: ...ure Plate Pad Holder 1 5 Screws 19 2 Disconnect the SNST Harness 1008 3 Remove the ASF Unit 4 1 Screw 19 5 Remove the Solenoid 431 Note Note the Harness routing to the PC Board for re installation purposes 6 1 Screw 19 7 Remove the Toner Sensor Spring 432 8 Release 3 Latch Hooks 9 Remove the SNST PC Board 706 1 1 3 2 4 5 6 7 8 8 9 ...

Page 32: ...Assembly and follow the instructions below to properly align it Slowly pull out the F Gear D34 427 and select one of the five notches B on the Clutch Case that will align the triangular notches A of the Clutch Drum 424 Black and Clutch Case 426 White Note To synchronize the Cam Gears when re installing the Cam Gears make sure that the alignment pointers of the Cam Gears are properly placed into th...

Page 33: ...SF Roller 435 and Pick Roller 436 17 Remove the Pressure Plate Assembly 404 18 Remove Pad Holder 411 Cleaning Paper Pad Paper Separation Pad 1 Clean the Paper Pad 406 and Paper Separation Pad 417 with a soft cloth saturated with isopropyl alcohol 16 15 17 18 18 ...

Page 34: ... Connector CN11 on the SC PC Board before proceeding to the next step 1 4 Screws 19 2 Remove the Fuser Cover 2 Assembly 301 3 1 Screw 19 4 Disconnect the ILS Harness 1001 5 Remove the ILS PC Board 705 6 Remove the Eject Roller 302 7 6 Screws 19 8 Disconnect HEAT1 Harness 1009 and SNSE Harness 1007 Note Note the Harness routing to the PC Board for re installation purposes 9 Remove the Fuser Cover A...

Page 35: ...ycle use isopropyl alcohol to clean finger prints Note When re installing the Fuser Lamp insert the end of the Lamp with the arrow mark first 12 2 Screws 19 13 Remove the Fuser Cover Assembly 305 14 1 Screw 4B 15 Disconnect and remove the Thermistor Assembly 307 16 Lift the Paper Exit Actuator 306 17 1 Screw 19 18 Remove the SNSE PC Board 704 10 11 12 13 14 15 17 18 16 ...

Page 36: ... Pressure Springs 321 20 Remove the 2 C Rings 317 2 P17L6 8 Bushings 318 E24 Drive Gear 326 and 2 D16E17 F Gears 327 21 Remove the Fuser Roller 316 22 2 Screws 19 23 Remove the Rear Paper Guide 324 19 20 20 20 21 22 23 ...

Page 37: ...37 24 Remove the Pressure Roller 322 25 Remove the Exit Roller 304 24 25 ...

Page 38: ...38 2 2 10 Fan 1 3 Screws 19 and 1 Screw 19 from the Base Plate Assembly 2 Remove the Drive Unit 3 2 Screws A3 4 Remove the Fan 502 1 2 3 4 ...

Page 39: ...B3 8J XYN3 F8 XYN4 F6 XYN3 F6 Screw Screw Screw Screw Screw Screw 62 XTB3 6J XTB3 6F Screw 1Y XTB3 10J Screw 4B XYN3 J10 Screw B5 B4 B9 XSB4 10BN XTB3 8JK DZJM000171 Screw Screw Snap Ring B1 DZPB000007 Silver Screw 5Y XUC4 E Ring 6I XUC5 E Ring 5W XUC3 E Ring 7B XTB26 6J Screw A3 XTB3 20J Screw ...

Page 40: ...40 Ref No Part No Figure Remark G3 FFPFJ0041 Snap Ring G4 DZKP00023 Washer C8 XTW3 8SFC Screw G2 XTB3 12JZ Black Screw ...

Page 41: ...hillips Screwdriver 2 9 Brush 5 Blade tip Screwdriver 3 32 in 10 Molykote EM 50L Grease Parts No EM 50L Laser Unit 115 Mirror ADF Roller 221 Separator Rubber 206 CIS 223 Scanning Roller 218 Eject Roller 302 Exit Roller 304 SNST Sensor 706 Paper Separation Pad 417 ASF Roller 435 Pick Roller 436 Feed Roller 439 Bias Transfer Roller 446 Fuser Lamp 314 Pressure Roller 322 Fuser Roller 316 ...

Page 42: ...ITU T Image No 1 test chart at Multi Copy mode Operation environment 68 F 20 C 50 RH Mechanical Parts Ref No Replacement Cycle Procedure Receiver Unit ASF Roller 435 70 000 sheets Refer to ch 2 2 8 Bias Transfer Roller 446 Refer to ch 2 2 7 Fuser Roller 316 Refer to ch 2 2 9 Pressure Roller 322 Refer to ch 2 2 9 Transmitter Unit ADF Roller 221 70 000 sheets Refer to ch 2 2 5 Separator Rubber 206 R...

Page 43: ...irmware updates The firmware of the machine can be updated from the PC via its Parallel Port To update the firmware please refer to Chapter 5 1 7 Service Mode 9 3 4 1 Firmware Version HOST UF 490 A A V11502 AU Country Code Fax AU USA Canada AB UK Firmware Version V1 1502 Language Code A US English C French Spanish B US English Spanish Portugues Firmware Type A Standard B Optional Model Number b En...

Page 44: ... Ground APLED1 LED Enable Signal Document Detect APLED2 LED Enable Signal Document Detect A_ Motor Pulse B Motor Pulse Black L AC Power Supply BPNT Read Point Detection Signal BUSY Peripheral Busy Peripheral Host BWLED1 Power Supply for LED BWLED2 LED Enable Signal B4 Width BZCLK Buzzer Signal B_ Motor Pulse CLK Picture Element Clock DATA0 Data Signal DATA1 Data Signal DATA2 Data Signal DATA3 Data...

Page 45: ...t Signal nFAULT Data Available Error Condition Peripheral Host nFNRDT Fan Ready Signal nHSYNC Horizontal Synchronous Signal nINIT Reserve Request Initialize Host Peripheral nLDEN Laser Control nMPOFF Energy Saver Mode Control Signal nREADY Polygon Motor Ready Signal nSELIN IEEE1284 Active Host Peripheral nSSR Fuser Lamp Control Signal nSTART Polygon Motor Rotation Signal nSTAMPON Stamp Control Sig...

Page 46: ...ster Select Signal SELECT Select Signal Peripheral Host SI Line Synchronizing Signal T1 External Telephone Line Signal T2 External Telephone Line Signal TH1 Thermistor Output Signal TH2 Thermistor Output Signal TONER Remaining Toner Level Signal TSENCNT Toner Sensor LED Control Signal TSENCNT GND Ground V5 5 VDC Power Supply VLED 24 VDC Power Supply VDD 5 VDC Power Supply VSS Ground WAKUP Energy S...

Page 47: ...d SC PCB Pin No Signal Name Destination Signal Waveform Function CN3 1 A0 CIS Picture Signal CN3 2 AGND CIS Ground CN3 3 5V CIS 5 VDC Power Supply CN3 4 SI CIS Line Synchronizing Signal CN3 5 CLK CIS Picture Element Clock CN3 6 GLED CIS GND for LED CN3 7 VLED CIS 24 VDC Power Supply 1V 1V Min Max 0V 0 1V Min 0 2V Max 0V 5V 5V 0V 5V 0V 24V 0V ON 24V ...

Page 48: ...ound CN4 6 3 3V POWER SUPPLY UNIT CN103 6 3 3 VDC Power Supply CN4 7 5V POWER SUPPLY UNIT CN103 7 5 VDC Power Supply CN4 8 5V POWER SUPPLY UNIT CN103 8 5 VDC Power Supply CN4 9 5VP POWER SUPPLY UNIT CN103 9 5 VDC Pilot Power Supply that provides power to the active components during the Sleep Mode CN4 10 nMPOFF POWER SUPPLY UNIT CN103 10 Energy Saver Mode Control Signal CN4 11 nSSR POWER SUPPLY UN...

Page 49: ...Ground CN5 5 PNLSD PNL PCB CN51 5 Transmission Signal CN5 6 PNLRD PNL PCB CN51 6 Reception Signal CN5 7 PWSAVE PNL PCB CN51 7 Energy Saver Mode Transport Signal CN5 8 WAKUP PNL PCB CN51 8 Energy Saver Mode Enable H Enable L Disable CN5 9 PNLRST PNL PCB CN51 9 Panel Reset Signal H Reset L Not Reset CN5 10 BZCLK PNL PCB CN51 10 Buzzer Signal CN5 11 BPNT PNL PCB CN51 11 Read Point Detection Signal L ...

Page 50: ...ER SUPPLY UNIT CN103 15 Charge Control DC Output CN6 5 pTR0 POWER SUPPLY UNIT CN103 16 Transfer Control Cleaning Output SC PCB Pin No Signal Name Destination Signal Waveform Function CN7 1 TH1 SNSE PCB CN77 1 Thermistor Output Signal CN7 2 TH2 SNSE PCB CN77 2 Thermistor Output Signal CN7 3 5VSE SNSE PCB CN77 3 5 VDC Power Supply Exit Sensor CN7 4 nESEN SNSE PCB CN77 4 Paper Exit Signal CN7 5 GND S...

Page 51: ...und SC PCB Pin No Signal Name Destination Signal Waveform Function CN9 1 nSTB CENTRONICS I F Host Clock Data Transfer Strobe Host Peripheral CN9 2 DATA0 CENTRONICS I F Data Signal CN9 3 DATA1 CENTRONICS I F Data Signal CN9 4 DATA2 CENTRONICS I F Data Signal CN9 5 DATA3 CENTRONICS I F Data Signal CN9 6 DATA4 CENTRONICS I F Data Signal 24V 5V 0V 0V 5V 0V 5V H 0V L 5V H 0V L 5V H 0V L 5V H 0V L 5V H ...

Page 52: ...2 PE CENTRONICS I F Acknowledge Data Request Paper Empty Condition Peripheral Host CN9 13 SELECT CENTRONICS I F Select Signal Peripheral Host CN9 14 nAUTOFD CENTRONICS I F Host Busy Host Peripheral CN9 15 Not Used CENTRONICS I F Not Used CN9 16 GND CENTRONICS I F Ground CN9 17 FG CENTRONICS I F Ground CN9 18 PLH CENTRONICS I F 5V Pull Up SC PCB Pin No Signal Name Destination Signal Waveform Functi...

Page 53: ...NTRONICS I F Ground CN9 24 GND CENTRONICS I F Ground CN9 25 GND CENTRONICS I F Ground CN9 26 GND CENTRONICS I F Ground CN9 27 GND CENTRONICS I F Ground CN9 28 GND CENTRONICS I F Ground CN9 29 GND CENTRONICS I F Ground CN9 30 GND CENTRONICS I F Ground SC PCB Pin No Signal Name Destination Signal Waveform Function 0V 0V 0V 0V 0V 0V 0V 0V 0V 0V 0V 0V ...

Page 54: ... CN9 36 nSELIN CENTRONICS I F IEEE1284 Active Host Peripheral SC PCB Pin No Signal Name Destination Signal Waveform Function CN10 1 CLK LSU POLYGON Polygon Motor Clock CN10 2 nREADY LSU POLYGON Polygon Motor Ready Signal CN10 3 nSTART LSU POLYGON Polygon Motor Rotation Signal CN10 4 GND LSU POLYGON Ground CN10 5 24VM LSU POLYGON 24 VDC Power Supply Motors SC PCB Pin No Signal Name Destination Sign...

Page 55: ... 5V LSU LASER 6 Laser Circuit 5 VDC Power Supply CN10 12 DGND LSU LASER 7 Ground CN10 13 nHSYNC LSU LASER 8 Horizontal Synchronous Signal SC PCB Pin No Signal Name Destination Signal Waveform Function CN11 1 24V ILS PCB CN73 1 24 VDC Power Supply CN11 3 24VD ILS PCB CN73 3 24 VDC Power Supply SC PCB Pin No Signal Name Destination Signal Waveform Function 0V 5V 0V 5V 0V 5V H 0V L 0V 5V 0V 5V 0V 24V...

Page 56: ...wer Supply Motors CN12 4 B_ MOTOR Motor Pulse SC PCB Pin No Signal Name Destination Signal Waveform Function CN13 1 24V Stamp Solenoid 24 VDC Power Supply CN13 2 nSTAMPON Stamp Solenoid Stamp Control Signal Specific Countries only SC PCB Pin No Signal Name Destination Signal Waveform Function CN14 1 24V PAPER CLUTCH 24 VDC Power Supply CN14 2 nADF1 PAPER CLUTCH ADF Roller Clutch Control Signal 24V...

Page 57: ...nal CN15 5 TONER SNST PCB CN81 5 Approx 2VDC Remaining Toner Level Signal CN15 6 5V SNST PCB CN81 6 5 VDC Power Supply SC PCB Pin No Signal Name Destination Signal Waveform Function CN16 3 T1 External Telephone External Telephone Line Signal CN16 4 T2 External Telephone External Telephone Line Signal SC PCB Pin No Signal Name Destination Signal Waveform Function CN17 3 L2 Telephone Line Line Signa...

Page 58: ... Function CN101 1 Black L ACI PC Board AC Power Supply CN101 2 N C Not Used CN101 3 White N ACI PC Board AC Power Supply PS Unit Pin No Signal Name Destination Signal Waveform Function CN102 1 Black L Thermostat Thermal Fuse AC Power Supply CN102 2 N C Not Used CN102 3 White N Fuser Lamp AC Power Supply AC100V AC100V AC100V AC100V ...

Page 59: ...LCD Module 3 Data Signal LCD 4 DB4 LCD Module 4 Data Signal LCD 5 DB3 LCD Module 5 Data Signal LCD 6 DB2 LCD Module 6 Data Signal LCD 7 DB1 LCD Module 7 Data Signal LCD 8 DB0 LCD Module 8 Data Signal LCD 9 E LCD Module 9 Data Read Write Enable Signal H Enable L Disable LCD 10 R W LCD Module 10 Data Read Write Select Signal H Read L Write 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V 5V 0V ...

Page 60: ...R 1 APLED1 SENSOR 1 LED Enable Signal Document Detect SENSOR 2 APLED2 SENSOR 2 LED Enable Signal Document Detect SENSOR 3 nB4WID SENSOR 3 B4 Width Detect Signal SENSOR 4 GND SENSOR 4 Ground SENSOR 5 nAPNT SENSOR 5 Original Detect Signal Read Point Detect SENSOR 6 BWLED2 SENSOR 6 LED Enable Signal B4 Width SENSOR 7 BWLED1 SENSOR 7 Power Supply for LED PNL PCB Pin No Signal Name Destination Signal W...

Page 61: ... LED PNL PCB Pin No Signal Name Destination Signal Waveform Function LED 1 5V LED 1 5 VDC Power Supply LED 2 LEDCT1 LED 2 Ground LED 3 LED1 LED 3 Ground LED 4 nBLCNT LED 4 Power Supply for LED 5V 0V 0V 5V ...

Page 62: ...CN76 CN77 Refer to SC PC Board CN7 SNSE PCB Pin No Signal Name Destination Signal Waveform Function CN76 1 TH1 Thermistor Assembly Thermistor Output Signal CN76 2 TH2 Thermistor Assembly Thermistor Output Signal 5V 0V 5V 0V ...

Page 63: ...63 3 10 ILS PC Board CN73 Refer to SC PC Board CN11 ...

Page 64: ... SNST PCB Pin No Signal Name Destination Signal Waveform Function JP1 1 TONER TONER SENSOR Remaining Toner Level Signal JP1 2 TSENCNT GND TONER SENSOR Ground JP1 3 5VST TONER SENSOR 5 VDC Power Supply Toner Sensor JP1 4 GND TONER SENSOR Ground 5V 0V 0V 5V 0V ...

Page 65: ...65 3 12 ACI PC Board Refer to Power Supply Unit CN101 ...

Page 66: ...1 SRU PCB Pin No Signal Name Destination Signal Waveform Function CN91 1 MIC Telephone Handset CN Handset Microphone CN91 2 RCV Telephone Handset CN Handset Receiver CN91 3 RCV Telephone Handset CN Handset Receiver CN91 4 MIC Telephone Handset CN Handset Microphone ...

Page 67: ...ed copy quality problems Sect 4 4 Troubleshoot the Document Feeder Sect 4 5 Check for recording paper path problems TroubleshootImproper LCDDisplay Sect 4 2 Troubleshoot any 3 digit INFO CODE displayed Sect 4 3 Does the unit produce normal copies Troubleshoot communication problems transmission reception dialing polling information codes or diagnostic codes Sect 4 6 Does the unit power up normally...

Page 68: ...e trouble resolved Replace the Power Supply Unit Check connectors CN5 SC PCB and CN51 PNL PCB Is LED LCD displayed Does the display appear normal Replace the LCD Module Does CN5 pin 3 on the SC PCB measure 5 VDC YES YES YES YES NO NO NO NO START END END ...

Page 69: ...mission error D 4 3 5 409 Transmission error D 4 3 5 411 Polling reception error B 4 3 12 414 Polling reception error B 4 3 12 415 Remote side mis operation B 4 3 12 416 Reception error D 4 3 4 417 Reception error C 4 3 5 418 Reception error C 4 3 5 420 Reception error B 4 3 1 422 Transmission error B 4 3 2 434 Signal noise level too high B 4 3 6 459 Reception error C 4 3 7 490 Reception error C 4...

Page 70: ...t number to the remote unit Perform a transmission test to the remote unit in question Does the remote unit send the CED and 300 bps Fax signal Is transmission to the reference unit successful 1 Replace the SC PCB Does the trouble still occur Yes Yes Yes No No No Yes No START 420 END 2 Check the remote unit 1 Misdialed call Remote unit is defective 3 Refer to Sect 4 6 Check the line connection fro...

Page 71: ...ck the remote unit in question Remote unit is defective Replace the SC PCB Yes No 402 422 START Is the ID Number programmed into your machine Is the Receiving unit set up for SelectiveReceive Program the ID Number Yes No 401 START Check the Selective Receive settings at the receiving unit Yes No END ...

Page 72: ...ce Tx Modem Speed Does the problem still occur Replace the SC PCB Does the problem still occur Change Function Parameter 025 Communication Startup to 2nd Does the problem still occur END Does the problem still occur Check the telephone line condition Does the problem still occur Check the remote unit Recording paper may have run out or paper may have jammed Refer to Sect 4 6 Yes No Yes No Yes No Y...

Page 73: ...l Yes No Yes No Change Function Parameter 023 Increase Training Check Period Does the problem still occur 1 Replace the SC PCB Refer to Sect 4 6 Does the problem still occur Change Function Parameter 013 Increase G3 Rx Equalization Does the problem still occur END Does the problem still occur Yes No No Yes No Yes Check the telephone line condition ...

Page 74: ...es the problem still occur END Does the problem still occur Yes Yes No Change Function Parameter 071 Increase Error Tolerance Change Function Parameter 011 Reduce Rx Sensitivity Level Does the problem still occur No No Yes Yes No Does the problem still occur Change Function Parameter 010 Reduce Tx Attenuation Level Change Function Parameter 017 Reduce Tx Modem Speed The telephone line may have a h...

Page 75: ... the transmitter in question transmit to the other units Check the remote unit in question Remote unit is defective Change the parameter in Service Mode 1 Refer to Sect 5 1 2 fortransmitter 010 IncreaseTxLevel for receiver 011 Reduce Rx Sensitivity Level The telephone line may have a high level of white noise and or frequent impulse noise Ask the telephone company to check the line No ...

Page 76: ...sful Yes No Yes No Does the problem still occur 1 Replace the SC PCB No 1 Check the remote unit in question Remote unit is defective 2 Refer to Sect 4 6 If the telephone line frequently disconnects at the beginning of each communication ask the telephone company to check the line Does the trouble occur regardless of the remote unit END Yes Check the telephone line condition ...

Page 77: ...h Guide END Is the Clutch Assembly functional Yes No Replace the Clutch Assembly Yes No Yes Adjust or replace the L Cam R Cam and or Cam Gear Check the ASF Roller Assembly and clean adjust or replace if necessary Are the L Cam R Cam and Cam Gear functional No Clean the Feed Roller Is Toner stuck on the Feed Roller Check all Sensors and Actuators adjust or replace if necessary No Paper Sensor Regis...

Page 78: ... the paper Yes No No Is the NP Sensor Actuator operational Replace the NP Sensor Actuator Yes Is the SNST PC Board operational Replace the SNST PC Board Yes No Does the Pick Gear and ASF Roller turn Does the Pressure Plate stop correctly Overhaul the Clutch Gear Assembly Yes No Overhaul the Clutch Gear Assembly END ...

Page 79: ...int Sensor PNL PCB A Point JP3 PNL pin 2 B Point CN51 PNL pin11 CN5 SC pin11 vary between 0 and 5 V when a document is set and removed Replace the PNL PCB START END END Yes No Is there a dial tone when MONITOR button is pressed 1 Connect the telephone line correctly 2 Check the telephone line Yes No Is the remote machine busy Can the unit dial the reference unit No 1 Check all connectors 2 Replace...

Page 80: ...heir unit for polling operation Is the remote side set to pollingtransmission Polled Mode Check the password between the two units to ensure it matches 415 START END Inform the remote side receiving side that their machine does not have polling transmission capability Polling communication with 4 digit password is not an ITU T Standard feature If the transmitter and receiver are of different manuf...

Page 81: ...al Is the Toner Cartridge operational Replace the Toner Cartridge 1 Check all connectors and voltages on the Power Supply Unit 2 Check the contacts between PSU and TonerCartridge 3 Replace the PSU Yes No Yes Yes No No 1 Check all connectors and voltages on the SC PCB 2 Replace the SC PCB END Paper Travel Is the printout in Service Mode 3 normal ...

Page 82: ...oth 2 Replace the BTR 1 Check all connectors and voltages on the Power Supply Unit 2 Check the Spring Connector and voltage on the Power Supply Unit 3 Replace the Power Supply Unit Are there any foreign particles or stains blocking the Laser Beam path Yes No Is the SC PCB normal 1 Remove the particles from the laser beam path or clean the stains 2 Replace the Laser Unit LSU 1 Check all connectors ...

Page 83: ...place the BTR Yes No Clean or replace the rollers No Yes Check the Scanner mechanism No Yes Yes Is the recording paper damp Is the Toner Cartridge Drum Unit Assembly operational 1 Remove the particles from the laser beam path or clean the stains 2 Replace the Laser Unit LSU Are there any foreign particles or stains on the BTR No Yes Are the Fuser and Pressure Roller surfaces clean Paper Travel P I...

Page 84: ...e Roller surfaces clean No Yes Is the recording paper damp Are there any foreign particles or stains on the BTR No Yes Yes No Replace the recording paper Replace the Toner Cartridge Drum Unit Assembly Unit 1 Clean the BTR with a soft dry cloth 2 Replace the BTR Clean or replace the rollers Paper Travel A A A A A Is the printout in Service Mode 3 normal ...

Page 85: ...gn particles or stains on the BTR Yes No Replace the Toner Cartridge Drum Unit Assembly 1 Clean the BTR with a soft dry cloth 2 Replace the BTR Is the Laser Unit LSU normal No Yes Replace the Laser Unit LSU END No Yes Clean or replace the rollers Paper Travel P Are the Fuser and Pressure Roller surfaces clean Is the printout in Service Mode 3 normal ...

Page 86: ...tional No Yes Is the Laser Unit LSU normal No Yes Replace the Laser Unit LSU Is the Power Supply Unit 1 Check all connectors and voltages on the Power Supply Unit 2 Check the Spring Connector and voltage on the Power Supply Unit 3 Replace the Power Supply Unit Yes No END No Yes Clean or replace the rollers Paper Travel P Are there any foreign particles or stains on the BTR Are the Fuser and Pressu...

Page 87: ... No Replace the recording paper Replace the Toner Cartridge Drum Unit Assembly Is the Power Supply Unit normal 1 Check all connectors and voltages on the Power Supply Unit 2 Check the Spring Connector and voltages on the Power Supply Unit 3 Replace the Power Supply Unit Yes No END No Yes Clean or replace the rollers Paper Travel P Are the Fuser and Pressure Roller surfaces clean Is the printout in...

Page 88: ...place the Toner Cartridge Drum Unit Assembly Are there any foreign particles or stains blocking the Laser Unit path Yes No 1 Remove the particles from the laser beam path or clean the stains 2 Replace the LSU Is the Power Supply Unit normal 1 Check all connectors and voltages on the Power Supply Unit 2 Replace the Power Supply Unit Yes No Clean or replace the rollers Paper Travel Are the Fuser and...

Page 89: ...the recording paper Replace the Toner Cartridge Drum Unit Assembly Is the Power Supply Unit normal 1 Check all connectors and voltages on the Power Supply Unit 2 Replace the Power Supply Unit Yes No 1 Clean the BTR with a soft dry cloth 2 Replace the BTR Are there any foreign particles or stains on the BTR No Yes Paper Travel P Are the Fuser and Pressure Roller surfaces clean Is the printout in Se...

Page 90: ... to the paper Note Replace the entire Fuser Unit when the Thermostat and or the Thermistor turn into an open circuit END Is the Fuser Unit normal No Yes Replace the Fuser Unit See Note START No Yes Is the recording paper damp Replace the recording paper P ...

Page 91: ...ace the rollers START No Yes Is the recording paper damp Replace the recording paper Is the Toner Cartridge Drum Unit Assembly operational Yes No Replace the Toner Cartridge Drum Unit Assembly P Paper Travel Are the Fuser and Pressure Roller surfaces clean ...

Page 92: ...ts END No Yes Clean or replace the rollers START Is the Toner Cartridge Drum Unit Assembly operational Yes No Replace the Toner Cartridge Drum Unit Assembly P Paper Travel Are the Fuser and Pressure Roller surfaces clean ...

Page 93: ...n the Fuser Unit 2 Clean or replace the rollers 1 Remove any foreign particles and or clean the stains Are there any foreign particles or stains in the paper path Yes No Remove any obstructions and or clean the paper path No Yes Is the recording paper skewing Ensure the paper is set correctly in the Paper Tray and that the Paper Guides are properly adjusted No Yes 3 Replace the Fuser Unit Paper Tr...

Page 94: ... END Perform a receiving test with the reference fax unit Is the printed copy correct Yes No Make a local copy No Yes Check the connections of connector on the CIS and CN3 on the SC PCB Is the received copy correct 1 Check the Telephone Line Cable 2 Replace the SC PCB Yes No Is a poor copy printed only when receiving from a specific transmitter Yes No Telephone line quality is poor The transmittin...

Page 95: ...ect paper Replace with the Panasonic TonerCartridge Are all switches and sensors operating properly Do the rollers rotate properly Yes No Are there any foreign particles or paper pieces in the receiver unit Yes No Remove the foreign particles or paper pieces from the receiver unit 1 Check all rollers gears drive clutches and springs 2 Adjust or replace any defective parts Adjust clean or replace Y...

Page 96: ...scanning area Yes No Remove the foreign particles or paper pieces from the scanning area No Yes Is the scanning area dirty Clean the Scanning Glass Sect 2 2 2 No Yes Clean the rollers Sect 2 2 2 Is the CIS Assembly abnormal 1 Check CN3 SC PCB 2 Check Connector CIS 3 Replace the CIS Assembly Sect 2 2 5 4 Replace the SC PCB Sect 2 2 4 Yes No ...

Page 97: ... Yes No the document is set Is the Pi tone generated when Does the ADF Sensor actuator move smoothly Replace the PNL PCB No Adjust or replace the actuator No Yes Yes Replace the PNL PCB Yes Yes No Does the ADF Roller rotate Replace the Motor Is the trouble solved No Replace the ADF Roller or Separation Rubber or both Yes No Is the ADF Roller surface dirty Clean the ADF Roller surface Adjust the se...

Page 98: ...cohol Sect 2 2 2 Yes No Is the ADF Roller worn out Replace the ADF Roller Sect 2 2 5 Yes No Does the ADF Roller drive properly Does the ADF Roller s gear system function properly Yes No SeparationRubber normal Is the adjustment of the Is the Separation Rubber worn out Replace the Separation Rubber No Clean or adjust the Separation Rubber Pressure No Yes Adjust the gear system or replace defective ...

Page 99: ...s locked on the Scanning Roller Assy Clean or replace PNL PCB Do all sensors on the PNL PCB operate normally Clean the surface of roller with isopropyl alcohol Sect 2 2 2 Does the Feed Roller have drive and sufficient friction Remove the foreign particles or papers from the document path Is the document path clear of foreign particles or paper Adjust or replace any defective parts Is the Transmitt...

Page 100: ...munication Trouble START No Yes Is this an international communication 021 Off On 025 1st 2nd 033 33600 bps 31200 2400 TC9600 TC7200 024 2100 Hz 1080 Hz 030 75 ms 1 sec TransmittingSide 010 9 dBm 0 to 15 dBm To improve a poor S N signal to noise ratio 032 33600 bps 31200 to 2400 bps 011 43 dBm 33 dBm or 38 dBm 033 33600 bps 31200 to 2400 bps 023 Normal Long Transmitting Side Receiving Side 013 0 d...

Page 101: ... SC PCB Replace the CIS Connect it correctly Does CN3 pin 7 on SC PCB measure 24 VDC Does CN3 pin 6 measure 0V when the scan starts Is CN3 on the SC PCB connected properly Perform a transmission test to a reference fax unit Does poor transmitted copy appear only when transmitting to a specific receiver 1 Replace the CIS 2 Replace the SC PCB Check the Telephone Line Cable Replace the SC PCB No Yes ...

Page 102: ...4 6 3 The called party is busy 2 Check the telephone line connection Are you using One Touch or ABBR dialing Are you using direct dialing No Yes Check the registered telephone number Is the Monitor Volume too loud or too low No Yes Check the dialed telephone number No Yes Adjust the monitor volume by pressing the button or button ...

Page 103: ...et for the remote unit Does the VerificationStamp operate Except for USA and Canada Is the copy quality OK Yes No No 1 Set STAMP ON 2 Check CN13 SC PCB 3 Replace the Stamp Solenoid 4 Replace the SC PCB Any other problems Yes No Make a copy and refer to Sect 4 4 17 Yes See Sect 4 3 Troubleshooting with the Information Codes ...

Page 104: ...turns on For USA Canada 2 Check that all covers are closed firmly 3 Check the telephone line connection 4 Check the Ringer Timing or DRD setting 5 Check the recording paper path 6 Replace the SC PCB Is the received copy OK Any other problems Yes No Make a copy and refer to Sect 4 4 14 Yes No See Sect 4 3 Troubleshooting with the Information Codes ...

Page 105: ...ms START END Yes No Is Polling reception OK 1 Set the same polling password as the other party is using 2 Check the password of the remote unit Any other problems Yes No See Sect 4 3 Troubleshooting with the Information Codes ...

Page 106: ...seconds after the document starts feeding Document is not set properly Defective Read Point Sensor 031 XMT COPY C Transmitting document was longer than 2 meter or 78 7 in The document may jam Defective Read Point Sensor 041 STANDBY RX COPY B C D Out of toner No toner Defective Toner Sensor 043 STANDBY RX COPY B C D Low toner Toner is getting low Defective Toner Sensor 044 RCV COPY OPC Drum Unit ma...

Page 107: ...s transmitted 405 XMT B Transmitter received FTT after it transmitted TCF at 2400bps Received RTN after communicating at 2400 bps Line quality is poor TCF is damaged due to line noise Receiver is defective Modem etc SC PCB is defective 407 XMT D Transmitter received no response after it transmitted post message such as EOP MPS EOM etc or received DCN Receiver is defective No paper paper jamming et...

Page 108: ...CV B T1 timer 35 sec elapsed without detecting 300 bps signal There is wrong incoming call non facsimile communication Transmitter is defective SC PCB is defective 421 RCV B Busy Tone is detected after sending NSF Signal Remote station disconnected the line Wrong number is dialed 422 XMT B Content of NSF or DIS or NSC or DTC was invalid There is an incompatibility 427 G3 RCV B DCN received to NSF ...

Page 109: ...ter transmitting 3rd CTC or DCN received Incompatible interface 541 XMT ECM D No response after transmitting 3rd EOR or received DCN Line is faulty SC PCB abnormal 542 XMT ECM D No response to the 3rd RR transmitted or received DCN Remote unit is abnormal 543 XMT ECM D T5 timer 60 sec elapsed without MCF Remote unit is abnormal 544 XMT ECM D Stopped Transmission after EOR Transmission Line is faul...

Page 110: ...not detected Note U S A and Canadian models will redial only once if a busy tone is not detected 638 XMT Power turned off with applicable data in memory or during communication Power switched off Power failure occurred 741 XMT Polling Unable to dial Deleted the registered station name before dialing with Timer Controlled Communications etc 800 Relay Comm The machine was requested to relay a docume...

Page 111: ...ned Fax Diagnostic Codes Data Definition Manufacturer Code 0 1 Casio 2 Canon 3 Sanyo 4 Sharp 5 Tamura 6 Toshiba 7 NEC 8 Oki 9 Hitachi A Xerox B Fujitsu C Matsushita D Mitsubishi E Murata F Ricoh JOURNAL DATE OCT 15 2001 TIME 09 39 NO COMM PAGES FILE DURATION X R IDENTIFICATION DATE TIME DIAGNOSTIC 01 OK 001 129 00 00 42 XMT 123 456 789 OCT 15 01 55 C8649003C0000 PANAFAX UF 490 12345678901234567890...

Page 112: ... Received Received Received 8 Pressed 9 Received Pressed A Received Pressed B Received Received Pressed C Received Pressed D Received Received Pressed E Received Received Pressed F Received Received Received Pressed Fax Diagnostic Codes Data Definition Resolution dpi Paper Width 0 A4 1 S Fine A4 2 400 x 400 A4 3 300 x 300 A4 4 B4 5 S Fine B4 6 400 x 400 B4 7 300 x 300 B4 8 9 A B C A3 D S Fine A3 E...

Page 113: ...line Fine Fax Diagnostic Codes Data Definition Deferred Comm Dialing RCV Memory Non Memory 0 Manual Communication Non Memory 1 Used Manual Communication Non Memory 2 Auto Dialing Non Memory 3 Used Auto Dialing Non Memory 4 Auto RCV Non Memory 5 Used Auto RCV Non Memory 6 Remote RCV Non Memory 7 Used Remote RCV Non Memory 8 Manual Communication Memory 9 Used Manual Communication Memory A Auto Diali...

Page 114: ...XMT RCV 0 RCV 1 Yes RCV 2 XMT 3 Yes XMT 4 RCV 5 Yes RCV 6 XMT 7 Yes XMT 8 RCV 9 Yes RCV A XMT B Yes XMT C RCV D Yes RCV E XMT F Yes XMT Fax Diagnostic Codes Data Definition Sub Address Comm Turnaround Polling 0 1 Yes 2 3 Yes 4 5 Yes 6 7 Yes 8 Yes 9 Yes Yes A Yes B Yes Yes C Yes D Yes Yes E Yes F Yes Yes ...

Page 115: ...mote Diagnostic 6 7 8 9 Report XMT A Check Call B C Memory Transfer D E F Fax Diagnostic Codes Data Definition Short Protocol Standard Non Standard 0 Standard 1 Standard 2 Standard 3 Standard 4 Standard 5 Standard 6 Standard 7 Standard 8 Non Standard 9 B Non Standard A Non Standard B D Non Standard C Non Standard D B Non Standard E Non Standard F D Non Standard ...

Page 116: ...odes Data Definition Coding ECM 0 MH 1 MR 2 MMR 3 4 5 6 7 8 MH Yes 9 MR Yes A MMR Yes B Yes C Yes D Yes E Yes F Yes Fax Diagnostic Codes Data Definition Symbol Rate V 34 V 34 0 1 2 3 4 5 6 7 8 2400 sr Yes 9 Yes A 2800 sr Yes B 3000 sr Yes C 3200 sr Yes D 3429 sr Yes E Yes F Yes ...

Page 117: ... V 34 0 2400 bps 1 4800 bps 2400 bps 2 7200 bps 4800 bps 3 9600 bps 7200 bps 4 TC 7200 bps 9600 bps 5 TC 9600 bps 12000 bps 6 12000 bps 14400 bps 7 14400 bps 16800 bps 8 19200 bps 9 21600 bps A 24000 bps B 26400 bps C 28800 bps D 31200 bps E 33600 bps F Fax Diagnostic Codes Data Definition 0 1 2 3 4 5 6 7 8 9 A B C D E F ...

Page 118: ...on Parameter List Page Memory Test Printer Report All Document File Protocol Trace Toner Order Form and Drum Unit Order Form 4 Modem Tests Generates various binary tonal and DTMF signals by the modem 5 Diagnostic Performs various hardware tests 6 RAM Initialization Initialize RAM and restore the default value of the function parameters 7 LBP Service Mode Changes the Printer Parameters 8 Check Call...

Page 119: ... select the desired parameter Ex Changing the ALARM STATUS Enter 001 and press SET 6 Press START 7 Enter the new setting value Ex Enter 3 for Constant 8 Press START The new value will be stored and the next parameter will be displayed 9 Repeat steps 4 through 7 to change other Function Parameters or Press STOP twice to return to standby START The new setting value is stored in the machine V Scroll...

Page 120: ... the Numeric ID 005 Not Used 006 ID DISPLAY 1 Number Numeric ID 2 Chara Character ID Selects the priority of displaying the ID 007 JNL COLUMN 1 Preset station name 2 Received ID Selects the contents of the ID to display on the Journal 008 MONITOR 1 Off 2 On Selects whether the Monitor is ON OFF for monitoring fax signals FOR SERVICE USE ONLY 009 DC LOOP 1 Off Normal 2 On Off Hook Selects a false O...

Page 121: ... on V 29 mode Used when Echo Suppression is disabled On Add Off Do not add 022 SIGNAL INTERVAL 1 100 ms 2 200 ms 3 500 ms Selects the time interval between the receiving signal and the transmitting signal 023 TCF CHECK 1 Normal Short 2 Long Selects the TCF check interval Long Short 024 CED FREQUENCY 1 1080 Hz non ITU T 2 2100 Hz Selects the CED frequency 2100 1080 Hz 025 COMM START UP 1 1 st respo...

Page 122: ... 10 sec Selects the pause interval from 1 sec 10 sec for dialing through a switchboard or for international calls 042 Not Used 043 REDIAL INTERVAL 0 no waiting 15 15 minutes Selects the redial interval from 0 to 15 minutes in 1 minute steps 044 REDIAL COUNT 0 no redial 15 15 times Selects the redial count from 0 to 15 times in 1 step intervals Note In order to comply with the requirements TBR21 in...

Page 123: ...rmation that is displayed in the Function Parameter No 61 063 Not Used 064 SILENT DETECTION TIME OUT 01 1 sec 60 60 sec Select silent detection timeout time TAM I F 065 SILENT INTEGRATION TIME 01 1 sec 10 10 sec Select ring detection integration time TAM I F 066 RING COUNT TAM 01 1 sec 99 99 sec Select ring detection count 1 to 99 times in one step intervals on TAM I F mode 067 Not Used 068 NYSE F...

Page 124: ...ue Selects whether to disconnect the phone line or continue when RTN is received 075 CODING 1 MH MH only 2 MR MH or MR 3 MMR MH or MR or MMR Selects the coding scheme 076 Not Used 077 RX JAM LENGTH 1 Off unlimited 2 2 m 3 8 m Selects the maximum length of a received document that can be printed 078 079 Not Used 080 DOC TOP FEED 5 0 mm 5 0 mm Adjusts the distance between the scanning sensor ON posi...

Page 125: ...terface Mode 132 PRT DATA TIMER 1 min 15 min Selects the Guard Timer between each GDI Data Frame in Printer Interface Mode 133 COLLATION PRT 1 Off 2 On 3 Auto Selects the Print Collation in Printer Interface Mode When Auto is selected print collation will operate according to the setting in Fax Parameter 65 134 COLLATION PC I F 1 Off 2 On 3 Auto Selects the Print Collation in PC Interface Mode Whe...

Page 126: ...list of all Function Parameters can be printed by the following procedure Service Mode 3 Function Parameter List Step Operation or Unit Condition LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press START 6 After printing is completed the unit returns to the display in step 3 7 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE...

Page 127: ...FAX FORWARD Off Off 019 ITU T V 34 On On 069 NYSE LOCAL PRINT Inc inc 020 ITU T ECM On On 070 LINE ERROR 128 128 021 EP TONE Off Off 071 TOTAL ERROR 10 10 022 SIG INTERVAL 500ms 500ms 072 CONTI ERROR Off Off 023 TCF CHECK Normal Normal 073 ERROR DETECT Rate Rate 024 CED FREQ 2100Hz 2100Hz 074 RTN RECEIVE Discon Discon 025 COMM START UP 1 st 1 st 075 CODING MMR MMR 026 NON STANDARD On On 076 027 SH...

Page 128: ... UF 490 PANASONIC UF 490 12345678901234567890 100 150 101 151 102 152 103 153 104 154 105 155 106 156 107 157 108 158 109 159 110 160 111 161 112 162 113 163 114 164 115 165 116 166 117 167 118 168 119 169 120 170 121 171 122 172 123 173 124 174 125 175 126 176 127 177 128 178 129 179 130 BUSY ACK TIMING In Busy In Busy 180 131 CMD RCV GRD TIMER 3min 3min 181 132 PRT DATA TIMER 3min 3min 182 133 C...

Page 129: ...ration or Unit Condition LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press 3 or use V or to scroll to the desired printout 6 Press START 7 After printing is completed the unit returns to the display in step 3 8 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE FUNC PARAM LIST PAGE MEMORY TEST PRINTING SERVICE MODE OCT ...

Page 130: ...130 OCT 12 2001 10 55 VERSION UF 490 AAV1xxxxAU MEMORY SIZE 1MB TX RX PRT CPY 000017 000005 000036 000007 SHIPMENT SET ...

Page 131: ...ion LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press 4 or use V or to scroll to the desired printout 6 Press START 7 After printing is completed the unit returns to the display in step 3 8 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE FUNC PARAM LIST PRINTER REPORT PRINTING SERVICE MODE OCT 12 10 58 00 ...

Page 132: ...4567890123456 TRANSMIT COUNTER 000017 RECEIVE COUNTER 000005 COPY COUNTER 000007 PRINT COUNTER 000044 DRUM UNIT USAGE 10 PRINT ERROR 1 OCT 11 2001 15 38 NO 001 12 2 OCT 10 2001 10 48 NO 001 11 3 OCT 09 2001 15 23 NO 004 36 FAX ROM VERSION UF 490 AAV1xxxxAU PANASONIC UF 490 PANAFAX UF 490 12345678901234567890 ...

Page 133: ...between D sec or E sec after nESEN goes low E007 will be logged when nESEN does not go low between 4 87sec or 6 18sec after Timing Sensor goes low E007 will be logged when nRSEN does not go OFF between B sec to C sec after nRSENA goes ON E001 will be logged when nRSEN does not go low between 0 70sec to 5 21sec after pADF1 goes high Recording Paper Size Setting A sec Legal 0 2 0 2 A4 0 2 Letter Rec...

Page 134: ...Fan rotates high speed 130 E021 Thermistor or Temperature sensor is defective When temperature sensor does not rise E021 E021 If thermistor detects lower than 275 F 135 for 3 sec during If thermistor detects higher than 347 F 175 for 3 sec during the printer process E021 First Page Special Control Thermistor detects 365 F 185 the printer process Temperature in ...

Page 135: ... 4 line mm 20 sec nSTART CN10 3 nREADY CN10 2 E054 nREADY Polygon Motor does not maintain constant speed Laser Timing Signal E054 nREADY nVIDEO CN10 8 Laser Timing Detection nHSYNC CN10 13 nREADY does not go low for more than 2 sec during 3 sec to 20 sec after nSTART goes low nREADY goes high 4 times during printing Can not detect Laser Timing E054 nHSYNC CN10 13 nHSYNC timing signal is less than ...

Page 136: ...splay shows TONER LOW E041 After detecting E043 and the LBP Print Available Counter Value reaches 0 after 100 pages are printed the unit logs E041 OUT OF TONER 1 4V 2V 3V 1V 0V Status A Status B Enough toner in the cartridge Enough toner in the cartridge Remaining toner is getting low Max min voltage is less than 1 0V Max min voltage is more than 1 2V Min voltage is more than 1 4V Min voltage is L...

Page 137: ... 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press 5 or use V or to scroll to the desired printout 6 Press START 7 After printing is completed the unit returns to the display in step 3 8 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE FUNC PARAM LIST ALL DOC FILE PRINTING SERVICE MODE OCT 12 10 58 00 ...

Page 138: ...andby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press 6 or use V or to scroll to the desired printout 6 Press START 7 After printing is completed the unit returns to the display in step 3 8 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE FUNC PARAM LIST PROTOCOL TRACE PRINTING SERVICE MODE OCT 12 10 58 00 ...

Page 139: ... 00 00 16 0F 09 13 00 10 00 1A 95 C1 D0 F8 80 41 CSI 30 39 38 37 36 35 34 33 32 31 DIS 20 EE F8 C4 80 15 30 39 38 37 36 35 34 33 32 31 REMOTE COMMAND LOG LOCAL NSF CSI DIS NSF CSI DIS NSF CSI PANASONIC UF 490 PANASONIC UF 490 12345678901234567890 REMOTE LOCAL DIS NSF CSI DIS NSF CSI DIS DCN REMOTE LOCAL REMOTE LOCAL ...

Page 140: ...n or Unit Condition LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 3 5 Press 7 or use V or to scroll to the desired printout 6 Press START 7 After printing is completed the unit returns to the display in step 3 8 Press STOP to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE FUNC PARAM LIST SUPPLY FORMS PRINTING SERVICE MODE OCT 12 10 58 ...

Page 141: ...ed by Country UG 3221 H for 6 000 Sheets Yields TONER CARTRIDGE ORDER FORM The toner supply in your machine is running low 1 To order a replacement Cartridge from your Authorized Dealer Panasonic Corp 2 by Phone 1 201 111 5555 3 by Fax 1 201 111 4444 4 Thank you for your order Customer Name and Address Ship to Bill to Attention Attention Phone No Phone No Customer ID ABC COMPANY 5 P O No if requir...

Page 142: ... Unit UG 3220 DRUM UNIT ORDER FORM It is time to replace the Drum Unit 1 To order a replacement Drum Unit from your Authorized Dealer Panasonic Corp 2 by Phone 1 201 111 5555 3 by Fax 1 201 111 4444 4 Thank you for your order Customer Name and Address Ship to Bill to Attention Attention Phone No Phone No Customer ID ABC COMPANY 5 P O No if required Drum Unit UG 3220 6 Serial No Quantity Required P...

Page 143: ... then 7 3 Press MONITOR four times then press 4 Press 4 5 Press START 6 Enter the signal number 1 9 to select the binary signal 7 Press CLEAR to end the signal generation To select another signal repeat step 6 8 Press STOP twice to return to standby Number Signals 1 V21 300bps 2 V27ter 2400bps 3 V27ter 4800bps 4 V29 7200bps 5 V29 9600bps 6 V17 TC7200bps 7 V17 TC9600bps 8 V33 12000bps 9 V33 14400bp...

Page 144: ...ITOR four times then press 4 Press 4 5 Press 2 or use V or to scroll to the desired Modem Test 6 Press START 7 Enter the signal number 1 7 to select the binary signal 8 Press CLEAR to end the signal generation To select another signal repeat step 6 9 Press STOP twice to return to standby Number Signals 1 462 Hz 2 1080 Hz 3 1100 Hz 4 1300 Hz 5 1650 Hz 6 1850 Hz 7 2100 Hz OCT 12 10 58 00 SET MODE 1 ...

Page 145: ... START for Dual Tone Generation 8b Enter the signal number 0 to select the DTMF Dual tone 9 Press CLEAR to end the signal generation To select another signal repeat step 7a or 7b 7a 7b 10 Press STOP twice to return to standby DTMF Single Tone Table DTMF Dual Tone Table Number DTMF Signal Tones Number DTMF Dual Tones 1 697 Hz 0 941 Hz 1336 Hz 2 770 Hz 1 697 Hz 1209 Hz 3 852 Hz 2 697 Hz 1336 Hz 4 94...

Page 146: ...34 3429 sr 14400 bps 06 V34 2400 sr 14400 bps 27 V34 3000 sr 21600 bps 48 V34 3429 sr 16800 bps 07 V34 2400 sr 16800 bps 28 V34 3000 sr 24000 bps 49 V34 3429 sr 19200 bps 08 V34 2400 sr 19200 bps 29 V34 3000 sr 26400 bps 50 V34 3429 sr 21600 bps 09 V34 2400 sr 21600 bps 30 V34 3000 sr 28800 bps 51 V34 3429 sr 24000 bps 10 V34 2800 sr 4800 bps 31 V34 3200 sr 4800 bps 52 V34 3429 sr 26400 bps 11 V34...

Page 147: ...procedure to initiate the test Service Mode 5 Step Operation or Unit Condition LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 5 5 Press START The Scanner will be active 6 Press STOP twice to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE SCANNER LED TEST CHECK NOW OCT 12 10 58 00 ...

Page 148: ... or Unit Condition LCD Display 1 Standby 2 Press FUNCTION and then 7 3 Press MONITOR four times then press 4 Press 5 5 Press 2 or use V or to select the LCD LED Test mode 6 Press START 1 LCDs display as shown at right 2 All LEDs will be lit 7 Press STOP twice to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE SCANNER LED TEST LCD LED TEST CHECK NOW OCT 12 10 58 00 ...

Page 149: ... then 7 3 Press MONITOR four times then press 4 Press 5 5 Press 6 or use V or to select the Adjust Shading mode 6 Set the White 10 inches 254 mm wide blank original in the ADF 7 Press START 8 The original feed into the scanner and exit out when the adjustment is completed 9 Press STOP twice to return to standby OCT 12 10 58 00 SET MODE 1 8 SERVICE MODE SCANNER LED TEST ADJUST SHADING ADJUST SHADIN...

Page 150: ...tialize Mode Description 99 SHIPMENT SET A Deletes all setting information except parameter number 80 and 81 then set default values See Note 98 SHIPMENT SET B Deletes all setting information except parameter number 61 80 and 81 then set default values See Note 1 MANUFACTURE SET Factory use only DO NOT USE IN THE FIELD 16 LBP LOG CLEAR Clears the Printer Error Log 15 LOGO ID PSWD CLR Clears the Lo...

Page 151: ...ter settings 6 Press 3 and START Then enter the number of pages Ex Enter 50 and press START 7 Press STOP twice to return to standby Sub Code Parameter Name Description 1 SET LBP PARAM 1 PRINTER COUNTER Displays and resets the Printer and Paper Tray counters 2 LBP FUSER RESET Clears the LBP Fuser Error 3 OUT OF TONER Sets the number of pages to print after low toner is detected 2 DISP LBP INFO PRIN...

Page 152: ...intout 3 Service Alert Report When the unit detects an Emergency Printer Error the unit will immediately transmit the Service Alert Report to the pre registered telephone number or email address However the unit will not transmit the Service Alert Report if it finds the same error within the same date in the error log 4 Maintenance Alert Report When the unit detects Low Toner or the Drum Unit life...

Page 153: ...n R Receive Mode C Copy Mode S Standby Mode T Transmit Mode 045 61 TONER S No Toner Cartridge 051 54 55 PRINTER ERR O S R C Printer Error Motor Error A D Circuit Error 054 31 32 36 O S R C LSU Problem Info Code Printer Error Code LED LCD Log Only Tx Report Condition Content of Error ...

Page 154: ...AR Enter the supply fax number to be printed on the Toner Drum Unit Order Form When it is entered the automatic printing of the Toner Drum Unit Order Form becomes effective Max 36 digits i e 201 111 4444 SET or START CLEAR CLEAR Enter the supply telephone number to be printed on the Toner Drum Unit Order Form Max 36 digits i e 201 111 5555 SET or START CLEAR CLEAR Enter the Dealer s Name to be pri...

Page 155: ...er Cartridge Order Form enter the destination fax telephone numbers in the Order FAX field When a low toner error occurs the Toner Order Form is printed automatically 4 Drum Unit Order Form To enable the automatic printout of the Drum Unit Order Form enter the destination fax telephone numbers in the Order FAX field When the usage rate reaches 100 Approx 12 000 20 000 page prints the Drum Unit Ord...

Page 156: ... Last 30 records Latest on top DATE OCT 12 2001 TIME 12 14 SERVICE ALERT REPORT 1 2 3 LAST PRINT ERROR 10 12 01 12 10 No 999 00 CUSTOMER ID ABC COMPANY 4 FAX ROM VERSION UF 490 AAV1xxxxAU 5 TRANSMIT COUNTER 999999 6 RECEIVE COUNTER 999999 COPY COUNTER 999999 PRINT COUNTER 999999 DRUM UNIT USAGE 10 LOGO PANASONIC CHARACTER ID 31415926535897932384 PRINT ERROR 10 12 01 12 10 No 999 00 8 7 10 11 01 10...

Page 157: ...r Identification Code 3 Fax ROM Version 4 Transmission Reception Copy Print Counters 5 Drum Usage DATE OCT 12 2001 TIME 12 14 MAINTENANCE ALERT REPORT LAST PRINT ERROR MACHINE IS RUNNING OUT OF TONER 1 CUSTOMER ID ABC COMPANY 2 FAX ROM VERSION UF 490 AAV1xxxxAU 3 TRANSMIT COUNTER 999999 4 5 RECEIVE COUNTER 999999 COPY COUNTER 999999 PRINT COUNTER 999999 DRUM UNIT USAGE 10 LOGO PANASONIC CHARACTER ...

Page 158: ...ed by Country UG 3221 H for 6 000 Sheets Yields TONER CARTRIDGE ORDER FORM The toner supply in your machine is running low 1 To order a replacement Cartridge from your Authorized Dealer Panasonic Corp 2 by Phone 1 201 111 5555 3 by Fax 1 201 111 4444 4 Thank you for your order Customer Name and Address Ship to Bill to Attention Attention Phone No Phone No Customer ID ABC COMPANY 5 P O No if requir...

Page 159: ... Unit UG 3220 DRUM UNIT ORDER FORM It is time to replace the Drum Unit 1 To order a replacement Drum Unit from your Authorized Dealer Panasonic Corp 2 by Phone 1 201 111 5555 3 by Fax 1 201 111 4444 4 Thank you for your order Customer Name and Address Ship to Bill to Attention Attention Phone No Phone No Customer ID ABC COMPANY 5 P O No if required Drum Unit UG 3220 6 Serial No Quantity Required P...

Page 160: ...then press 4 Press 9 Use V or to scroll to the desired maintenance task 5 Press SET and START 6 After completed the machine returns to Standby No Maintenance Mode Description 1 FIRMWARE UPDATE Updates the firmware in the machine with the Master Firmware from the PC After the firmware is updated the machine reboots automatically and returns to standby 2 SEND RECEIVED FILE Transfers documents from m...

Page 161: ...rom the PC and the progress can be observed by the scanner LED Erasing LED turns on Programming LED blinking Completion LED goes OFF Incomplete LED stays ON PC Operation refer to the Operating Instructions of Firmware Update Utility The machine reboots automatically after successfully updating the Firmware and returns to standby Press START to start Updating the firmware code from the PC via IEEE1...

Page 162: ...TN S SET 1 5 sec ADD STN OR START OCT 12 10 58 00 212 555 1234 FUNC 7 9 CLR MON x 4 START Note 1 After the received document file is successfully transmitted unit will NOT delete the file automatically 2 Under certain conditions there could be two 2 received files stored separately In this case transmission will be made separately 3 Only normal received document will be transmitted START If no fil...

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Panasonic Panafax UF-490, Service Manual

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