2.06 Uniform Call Distribution (UCD)-
with/without OGM
2.06-1 UCD Group with OGM (01-04)
Description
UCD Groups 01-04 are provided exclusively for
receiving outside calls.
If all group members are busy
A caller may receive an answer delay
announcement (OGM 1,2) and be placed in the
waiting queue until any one of busy group
member goes on-hook, or be redirected to
another destination (Overflow destination), or
receive any other treatments.
A type of treatments may differ depending on the
preprogrammed UCD Timetable.
C O
KX-TD500
System
Ext.100
Ext.101
Ext.103
Ext.102
ATT/Ext.
DIL 1:1
DISA
DID
Transfer
UCD group (01-04)
If all group members are not available to answer
a call (All Logout)
A call will be redirected to another destination
(Overflow destination) immediately.
Programming
System Programming
Reference
VT
Dumb
“Group-Trunk Group (1/3)”
Incoming Mode (Day)
-DIL 1:1
Incoming Mode (Night)
-Day Mode
“Group-Call Pickup Group”, UCD
“Trunk-CO Line”,
Direct Termination-DN
“Extension-Station (1/4)”,
Pickup Group
“Special Attended-DISA”,
For Use
“Special Attended-UCD (1/2)”,
01 to 04
“Special Attended-UCD (2/2)”
“UCD Auto Logout Operation
(ULO)”
11-C-15.00
11-C-19.00
11-C-20.00
11-C-24.00
11-C-33.00
11-C-37.00
11-C-38.00
11-C-62.00
10-E-1.01
10-E-3.00
10-F-1.00
10-G-1.01
10-I-1.00
10-I-3.01
10-I-3.02
UCD (01)
Overflow
destination (OFDN)
UCD Timetable
(All busy)
(All logout)
ATT
Another
UCD
Group
EXT.
(only one for each group)
3-D-15
Summary of Contents for KX-TD500
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Page 9: ...Section 1 System Outline ...
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Page 51: ...Section 2 Installation ...
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Page 173: ...Section 3 System Features and Operation ...
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Page 361: ...Section 4 Station Features and Operation Proprietary Integrated Telephone System PITS ...
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Page 376: ...4 A 10 Programmable Feature buttons F1 F2 F3 TRANSFER PF01 PF02 PF03 ...
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Page 577: ...Section 5 Station Features and Operation Single Line Telephone SLT ...
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Page 675: ...Section 6 Station Features and Operation Attendant Console ATT ...
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Page 817: ...Section 7 Manual Vol 2 Overview ...
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Page 833: ...Section 8 Preparation for Programming and Maintenance VT220 and Compatibles ...
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Page 899: ...Section 9 Preparation for Programming and Maintenance Dumb Type Terminal ...
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Page 931: ...Section 10 System Programming VT220 and Compatibles ...
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Page 1117: ...Section 11 System Programming Dumb Type Terminal ...
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Page 1269: ...Section 12 System Programming Proprietary Integrated Telephone System PITS ...
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Page 1303: ...Section 13 Station Programming Proprietary Integrated Telephone System PITS ...
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Page 1369: ...Section 14 Station Programming Attendant Console ...
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Page 1395: ...Section 15 Maintenance VT220 and Compatibles ...
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Page 1495: ...Section 16 Maintenance Dumb Type Terminal ...
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Page 1541: ...Section 17 Backup Utility On Site ...
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Page 1559: ...Section 18 Backup Utility Remote Location ...
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Page 1571: ...Section 19 Abbreviations ...
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