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1.06 Unscreened Call Transfer
— to Attendant Console
Description
Allows an extension user to transfer a call (both
extension and outside) to an Attendant Console
without announcement.
Programming
None
Conditions
1) Transfer Recall
A call transferred by this feature will not ring
back at the extension who transferred the call
even if the Attendant Console does not
answer the call after the transfer recall timer
has been elapsed.
2) Intercept Routing No Answer (IRNA)
A call transferred to an Attendant Console will
not be transferred to another extension by
IRNA feature even if the Attendant Console
does not answer the call after the IRNA timer
has been elapsed.
3) What if all six Loop keys on the Attendant
Console are not idle?
A call is put in the call waiting queue of the
Attendant Console.
4) What if the Attendant Console is in ATT-FWD
mode?
This feature does not function.
A call is simply put on Consultation Hold, that
is, a call will ring back at the extension who
tries to transfer the call as soon as he or she
goes on-hook.
5) Music on Hold
If Music on Hold is available, the system
sends Music on Hold to the transferred party,
from the start of the transferring operation till
the destination party answers.
Operation
During a conversation with an extension or an
outside party.
1 Press the TRANSFER button.
• The other party is put on
Consultation Hold.
• You hear confirmation tone 2
and then dial tone 1, 3, or 4.
• If your PITS has a display, it
shows:
Transfer to
2 Make a call to an Attendant
Console.
• You hear ringback tone.
• Calling an Attendant Console
starts.
3 Replace the handset or press the
SP-PHONE button.
• At an Attendant Console:
The call is displayed as a
transfer recall.
(Supplement)
The feature numbers and DN's for making a call
to an Attendant Console are:
• Operator Call (General)
• Operator Call (Specific)
• FDN for General Operator Call
• DN for ATT1 and ATT2
4-F-7
Summary of Contents for KX-TD500
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Page 361: ...Section 4 Station Features and Operation Proprietary Integrated Telephone System PITS ...
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Page 376: ...4 A 10 Programmable Feature buttons F1 F2 F3 TRANSFER PF01 PF02 PF03 ...
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Page 577: ...Section 5 Station Features and Operation Single Line Telephone SLT ...
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