C. Holding Features
1.00 Hold
Description
Allows an extension user to hold the current call
and either make or answer another call
(extension or CO).
To hold a call, dial the feature number for “Hold”.
To retrieve a held call, dial the feature number for
“Hold Retrieve”.
Programming
Conditions
SLT telephone user cannot hold the multiple calls
at a time. So if the SLT telephone users attempt
to hold another call while holding a current call,
reorder tone is heard. If SDN button for SLT
telephone user is busy, the SLT telephone users
cannot hold a call even though no call is held by
SLT.
The extension users cannot hold the following
calls.
• A call with Attendant Console
• A call with Doorphone
If a held call has not been answered more than a
pre-assigned time, a warning tone may sound at
extension which placed a call on hold.
Refer to Section 3-E-2.00 “Held Call Reminder”
for further information.
If a held call is not answered more than 30
minutes, it will be disconnected automatically.
Music on Hold will be sent to the held party if
available. For sending Music on Hold, prior
assignment is necessary. Refer to Section
3-E-1.00 “Music on Hold” for further information.
System Programming
Reference
VT
Dumb
“System-Numbering Plan (4/11)”,
Hold
Hold Retrieve
11-C-11.00
10-D-6.04
Operation
Placing a call on hold.
1. Press the switchhook for
approximately one half second
and release it.
• The other party is held
temporarily.
• You hear confirmation tone 2
and then dial tone 1, 3, or 4.
2. Dial the feature number for
“Hold” (Default :
Y
46).
• The other party is placed on
hold.
• You hear confirmation tone 2
and then dial tone 1, 3, or 4.
Retrieving a held call
1. Lift the handset.
• You hear dial tone 1, 3, or 4.
2. Dial the feature number for “Hold
Retrieve” (Default : #46).
• You hear confirmation tone 3
and Hold is retrieved.
• Start conversation again.
5-C-1
Summary of Contents for KX-TD500
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Page 9: ...Section 1 System Outline ...
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Page 361: ...Section 4 Station Features and Operation Proprietary Integrated Telephone System PITS ...
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Page 376: ...4 A 10 Programmable Feature buttons F1 F2 F3 TRANSFER PF01 PF02 PF03 ...
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