2.1.1.6 Intercept Routing
Description
Provides automatic redirection of incoming trunk and intercom calls. There are three types of Intercept Routing
as follows:
Feature
Description
Intercept Routing—No Answer
(IRNA)
If a called party does not answer a call within a preprogrammed time
period (IRNA Timer), the call is redirected to the preprogrammed
destination.
Intercept Routing—Busy
If a called party is already handling a call, new calls are handled as
follows:
–
The call is redirected to the preprogrammed Intercept
Routing—Busy destination.
–
If an Intercept Routing—Busy destination is not enabled, the
caller will hear a busy tone. However, if the call is made through
an ELCOT/CLCOT/LCOT or T1 (LCOT/GCOT) card, the caller
hears a ringback tone.
Intercept Routing—DND
If a called party is in DND mode, the call is redirected to the
preprogrammed destination.
Intercept destinations can be assigned to extension ports.
®
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Intercept
Destination—
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
®
12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Intercept
Destination—
Intercept Destination—When called party does not answer—Day, Lunch, Break, Night
When the original destination is:
The Available Intercept Destination is:
•
Wired Extension (PT/SLT/SIP Extension/
T1-OPX)
•
PS
•
Fax Unit
The destination assigned to the original extension.
12.1.1 PBX Configuration—[4-1-1]
Extension—Wired Extension—Extension
Settings—Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
Busy
12.2.1 PBX Configuration—[4-2-1]
Extension—Portable Station—Extension
Settings—Intercept Destination
→
Intercept Destination—When called party
does not answer—Day, Lunch, Break, Night
→
Intercept Destination—When Called Party is
Busy
34
Feature Guide
2.1.1 Incoming Trunk Call Features
Summary of Contents for KX-NS1000
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 278: ...278 Feature Guide 2 28 2 Outgoing Message OGM...
Page 279: ...Section 3 Unified Messaging System Feature Guide 279...
Page 335: ...Section 4 Network Features Feature Guide 335...
Page 434: ...434 Feature Guide 4 3 6 Network ICD Group...
Page 435: ...Section 5 System Configuration and Administration Features Feature Guide 435...
Page 521: ...Section 6 Appendix Feature Guide 521...
Page 540: ...540 Feature Guide 6 5 4 PCMPR Software File Version 003 2xxxx...
Page 541: ...Feature Guide 541 Notes...