3.2.1.24 Intercom Paging
Description
Allows callers to page subscribers when the subscribers have set Intercom Paging for Call Transfer or when
the subscribers have set Intercom Paging for Incomplete Call Handling. The caller is briefly placed on hold
while the system announces the page and until the subscriber answers the page. The subscriber can answer
the page from any extension using the paging answer feature number. If Caller ID information is received and
the caller’s name has been recorded for the Caller Name Announcement feature, the name will be announced
at the end of the page.
To utilise this feature, the following settings are necessary:
1.
Assign an Intercom Paging Group to the desired Class of Service.
®
21.1 UM Configuration—[2] Class of Service—Call Transfer—
Intercom Paging Group
2.
Set "No Answer Time for Intercom Paging" to the desired setting.
®
24.4 UM Configuration—[5-4] System Parameters—Parameters—
No Answer Time for Intercom
Paging (1-30 s)
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Call Transfer—
Intercom Paging Group
24.4 UM Configuration—[5-4] System Parameters—Parameters—Intercom Paging Parameters
Feature Guide References
2.17.1 Paging
3.2.1.25 Interview Service
Description
Allows the Unified Messaging system to "interview" a caller by playing a series of prerecorded questions and
recording the caller’s responses.
As the callers answer questions, they are recorded into an interview mailbox.
•
After a caller records the answers, the interview mailbox lights a message waiting lamp on the interview
mailbox owner’s extension.
•
When retrieving the messages, the subscriber only hears the answers to the questions.
In order to use Interview service, at least one interview mailbox must be created in the system.
®
20.1 UM Configuration—[1] Mailbox Settings
Callers will reach an interview mailbox when:
a.
The Incoming Call Service of a trunk or port is set to "Interview Mailbox".
®
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—
Day, Night, Lunch,
and Break Mode - Incoming Call Service
b.
The call service of a Holiday is set to "Interview Mailbox".
®
23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
Service
c.
A Custom Service or Personal Custom Service option is set to transfer callers to an interview mailbox.
®
23.3 UM Configuration—[4-3] Service Settings—Custom Service
®
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—
Personal Custom Service
d.
A subscriber has configured his or her mailbox so that unanswered calls are directed to the mailbox’s
interview mailbox via Incomplete Call Handling, and has set Message Reception Mode to "Interview
Mode".
®
1.8.6 Other Features—
Interview Mailbox—Message Reception Mode
300
Feature Guide
3.2.1 System Features
Summary of Contents for KX-NS1000
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 278: ...278 Feature Guide 2 28 2 Outgoing Message OGM...
Page 279: ...Section 3 Unified Messaging System Feature Guide 279...
Page 335: ...Section 4 Network Features Feature Guide 335...
Page 434: ...434 Feature Guide 4 3 6 Network ICD Group...
Page 435: ...Section 5 System Configuration and Administration Features Feature Guide 435...
Page 521: ...Section 6 Appendix Feature Guide 521...
Page 540: ...540 Feature Guide 6 5 4 PCMPR Software File Version 003 2xxxx...
Page 541: ...Feature Guide 541 Notes...