Panasonic KX-NS1000, Manual

Page: 197 / 542

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Operation is as follows, depending on the "10.7.1 PBX Configuration—[2-7-1] System—Class of
Service—COS Settings—CO & SMDR—
Transfer to CO" setting and the availability of End of
Call Detection on the destination trunk:
–
Case 1: Transfer to CO is enabled
Transfer is available.
–
Case 2: Transfer to CO is disabled and the destination trunk supports End of Call Detection
A reorder tone is heard. (Consultation hold can be released by pressing "#".)
–
Case 3: Transfer to CO is disabled and the destination trunk does not support End of Call
Detection
Transfer is cancelled, and the conversation returns to the trunk on hold.
–
If the call is transferred to an ICD group, the call will wait in a queue until answered, but the Queuing
Time Table will not function.
–
When using this feature, do not use the Executive Busy Override feature to interrupt the established
call.
Redial with DTMF " " when receiving a trunk call (before the transfer destination—cellular
phone—answers).
•
It is possible to redial by using the DTMF tone " " before the transfer destination trunk (cellular phone)
answers.
•
If the transfer destination (cellular phone) is a line that does not support answer notification, outgoing
dial completion is considered as answering.
•
If the destination trunk supports End of Call Detection, screened transfer is available. If the transferring
party dials "#" while talking to the called party, the call can be put back on consultation hold.
•
If the destination trunk does not support End of Call Detection, the call is transferred unscreened.
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DISA Call Transfer to Outside User
When a call is received through DISA and the receiving extension is set to forward the call to an extension
(including over a TIE connection) or an outside destination, the call can be forwarded automatically to an
outside telephone number if the following conditions are met:
•
An outside telephone number (e.g., a cellular phone number) is registered as the forward destination
of the receiving extension.
•
The forward destination’s telephone number is registered in the System Speed Dial of the receiving
extension.
•
The forward destination’s telephone number is set in the CLI Destination of the receiving extension.
•
Automatic Walking COS is enabled for the receiving extension.
After a conversation is established with the forward destination (e.g., a cellular phone number), it is possible
to establish a Conference call, perform Call Splitting, and page with a call on hold to transfer the call. This
is the same as DISA Call Transfer from Outside Destination. For details, see "DISA Call Transfer from
Outside Destination".
[Example]
a.
Outside Caller calls Extn. 101 through DISA.
b.
Extn. 101 forwards the call to Cellular Phone-1.
Outside Caller establishes a conversation with Cellular Phone-1.
c.
Cellular Phone-1 presses "#" to put the conversation on hold, and then transfers the call to Cellular
Phone-2.
At this point, the CLIP information shown on Cellular Phone-2 may be one of the following:
Case 1: When Extn. 101 forwarded the call, Automatic Walking COS was performed with Cellular
Phone-1’s telephone number.
–
Displayed CLIP: Same as if Extn. 101 made a trunk call.
Case 2: When Extn. 101 forwarded the call, Automatic Walking COS was not performed, and Send
CLIP of CO Caller—when call is transferred to CO (CLIP of Held Party) is set to Enable .
–
Displayed CLIP: Outside Caller’s telephone number and name.
Feature Guide 197
2.16.1 Direct Inward System Access (DISA)