Conditions
•
As the Unified Messaging system is part of the same system as the PBX, the Unified Messaging system’s
data coordinates with PBX settings. For details, refer to "5.10 Configuration of Users" in the Installation
Manual.
•
Each port is assigned an extension number.
®
9.7 PBX Configuration—[1-1] Configuration—Slot—UM Port Property—
Extension Number
•
Initially, up to 2 hours of voice messages can be recorded. However, installing KX-NSU001 (Activation Key
for Recording Time Expansion) extends this limit to 15 hours. The recording limit can also be increased by
installing a higher capacity Storage Memory Card.
•
When hunting for an available UM port, the PBX ignores any FWD or DND settings (
®
2.3 Call Forwarding
(FWD)/Do Not Disturb (DND) Features) applied to the ports.
It is possible to call a port in a UM group directly. If a call is routed directly to a port in the group, it is possible
to apply certain features (e.g., FWD) to that port.
•
It is programmable whether the calls queue when all ports in the group are busy through system
programming. If queuing is disabled through system programming, the call will be redirected to the intercept
destination of the first member extension of the UM group.
•
One-look Networking
(
®
4.2 One-look Networking)
–
In a One-look network, a UM port on the Master unit counts as 10 extensions. (This is because the
Master unit must devote resources to managing various PBX services.) The total number of extensions
available at the Master unit decreases accordingly for each UM port.
For example, if the Master unit has 10 Unified Messaging ports, the maximum number of extensions
becomes:
640 (default maximum) – (10
´
10) = 540
This limitation does not apply to Slave units or to stand-alone units.
–
UM ports cannot be assigned to another PBX’s UM group.
–
A UM group number is automatically assigned to Slave units.
–
A maximum of 16 groups (one per PBX) can exist in a One-look network.
–
A UM group at another PBX can be specified for each UM group as a failover UM group: When a UM
group is offline (e.g., its PBX is not connected to the network), calls routed to that group will be
redirected to the failover UM group. (
®
4.2.3.3 UM Group Failover)
•
DSP Resource Usage
Connecting to the Unified Messaging system (including using features such as Two-way Recording)
requires a certain number of DSP resources. If all DSP resources are in use, this operation cannot be
performed. To ensure a minimum level of performance, DSP resources can be reserved for Unified
Messaging operations. (
®
5.5.4 DSP Resource Usage)
Notice
Reserving resources for Two-way Recording (
®
3.2.1.4 Automatic Two-way Recording for Manager,
®
3.2.2.34 Two-way Record/Two-way Transfer) reserves the necessary number of UM ports
exclusively for Two-way Recording. For example, if 2 UM ports (the default) are available and you
reserve resources for 2 Two-way Recording sessions, both UM ports will be reserved for Two-way
Recording, and the Unified Messaging system will not be available for other uses.
Reserved (Two-way)
Reserved (Two-way)
UM Group
UM
Port 1
UM
Port 2
Two-way Recording
Incoming Call
Feature Guide
281
3.1.1 Unified Messaging System Overview
Summary of Contents for KX-NS1000
Page 14: ...14 Feature Guide Table of Contents...
Page 15: ...Section 1 For Your Safety Feature Guide 15...
Page 18: ...18 Feature Guide 1 1 1 For Your Safety...
Page 19: ...Section 2 Call Handling Features Feature Guide 19...
Page 278: ...278 Feature Guide 2 28 2 Outgoing Message OGM...
Page 279: ...Section 3 Unified Messaging System Feature Guide 279...
Page 335: ...Section 4 Network Features Feature Guide 335...
Page 434: ...434 Feature Guide 4 3 6 Network ICD Group...
Page 435: ...Section 5 System Configuration and Administration Features Feature Guide 435...
Page 521: ...Section 6 Appendix Feature Guide 521...
Page 540: ...540 Feature Guide 6 5 4 PCMPR Software File Version 003 2xxxx...
Page 541: ...Feature Guide 541 Notes...