Panasonic BL-WV10A Operating Instructions Manual Download Page 159

Page: 159 / 184

Troubleshooting the BL-WV10A

[For assistance, please call: 1-800-272-7033]

159

The sensor is detecting
the wrong things.

Detection errors can result when the camera is
placed in one of the following locations. Move the
camera if the camera is located:

•

in direct sunlight in a kitchen or other location

•

where exposure to grease and/or steam is an
issue

•

where changes in temperature are extreme,
such as beside an air-conditioner

•

where the camera is blocked by glass or
another object

•

near a source of light that impacts
temperature changes

•

near a device with strong electromagnetic
radiation output

Issue

Causes and Solutions

Summary of Contents for BL-WV10A

Page 1: ...e read this manual before using and save this manual for future reference Wireless Camera Monitoring System Panasonic Network Camera Website http www panasonic com netcam for customers in the USA or P...

Page 2: ...can alert you by sounding its built in buzzer and by displaying the image from the camera that has detected motion This feature is not available with HCM series cameras Camera Image Recording Simply i...

Page 3: ...on compatibility Note that the following HCM series cameras are not supported by the BL WV10A KX HCM8 KX HCM10 KX HCM230 KX HCM250 KX HCM270 KX HCM280 For the latest firmware visit http panasonic co...

Page 4: ...e operating instructions provided with your HCM series camera Zoom Listen Focus Talk Click to Center Control View Buffered Image Page External Output Control IPsec 1 1 The BL WV10A is not compatible w...

Page 5: ...ly the included Panasonic AC adaptor and AC cord 9 The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use 10 To prevent the risk of fire or electrical s...

Page 6: ...ons 1 To avoid wireless communication interference and instability do not use this product near the following devices Wireless transmitters radio transmitters cellular transmitters etc Wireless device...

Page 7: ...o an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This product operates at frequencies that may cause in...

Page 8: ...uency range of 2400 MHz to 2483 5 MHz and the power output level is 0 1 watts Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals...

Page 9: ...Name and Password 34 2 3 4 Quick Setup 35 2 3 5 Confirming the Camera Image 38 2 3 6 Placing the BB HGW700A and the Cameras 41 2 4 Connecting Cameras Using a Router 42 2 4 1 Connection Overview 42 2...

Page 10: ...ing Recorded Movies 91 5 4 Viewing Pictures 92 5 5 Useful Tips for Viewing Pictures 93 5 6 Erasing Recorded Pictures 93 6 Setup Menu 95 6 1 Date and Time 96 6 2 General Setup 97 6 3 Registering a Came...

Page 11: ...cations 136 14 When the Remote Control is Missing 139 14 1 Sequential Display Mode 139 15 Error Messages 140 16 Troubleshooting the BL WV10A 148 16 1 Common Issues 148 16 2 Television Screen and Image...

Page 12: ...ert indicator see page 13 5 Sensor indicator see page 13 6 LAN indicators see page 13 7 Wireless indicator see page 13 8 Remote control sensor see page 16 Rear Panel 1 DC IN jack see page 23 or page 3...

Page 13: ...g TIMER on the remote control Green flashing Timer Sensor recording cannot be turned on because the SD memory card is full The indicator will flash for about 6 seconds Also flashes when the timer reco...

Page 14: ...when a camera s built in sensor is triggered After detection the indicator will flash every second To turn off the indicator see page 69 Off The sensor is off LAN 1 4 Green The unit is connected to w...

Page 15: ...ra to display the MENU screen 3 Number keys Depending on the current screen used to enter numbers and text or aim the camera at a preset position or at the sensor position see page page 59 4 TIMER Tur...

Page 16: ...and off The buzzer can be used to alert you to camera sensor detection 13 REC Press while monitoring a camera to record a movie 14 SNAPSHOT Press while monitoring a camera to take a picture Insert th...

Page 17: ...dust or grime accumulate on the remote control sensor and or the remote control transmitter the effective range will be shortened To clean wipe the remote control sensor and transmitter with a clean d...

Page 18: ...POWER enter the 2 digit code found in the chart below that corresponds to your TV Release POWER after you have entered the code Note When using the remote control to operate a television aim the remot...

Page 19: ...plied with the television If the batteries are removed from the remote control for thirty minutes or longer the remote control setting will be reset and you will need to enter the manufacturer s code...

Page 20: ...A This can be done automatically using Quick Setup Quick Setup can be done in one of 3 different ways depending on how the cameras are connected Connecting cameras directly to the BL WV10A To connect...

Page 21: ...0 272 7033 21 Connecting cameras using a router To connect to a router see page 42 Note The only wireless router that can be used with the BL WV10A is the Panasonic BB HGW700A All other routers requir...

Page 22: ...played and the camera will be registered as a remote camera HCM series cameras with firmware older than version 1 08 as well as zoom cameras can be registered as remote cameras only User names and pas...

Page 23: ...a television see page 23 and turn on the BL WV10A The Basic Setup screen appears 2 Run Quick Setup see page 26 3 Confirm that the camera images can be viewed with the BL WV10A see page 28 4 Place the...

Page 24: ...cord to the AC adaptor and plug it in The Basic Setup screen will appear on the television Note Once Quick Setup is completed the Basic Setup screen will not appear again Settings can be confirmed and...

Page 25: ...TER The confirmation screen will appear 8 Select Yes and press ENTER Quick Setup will start Note Changing the IP address in the Shared Camera Settings Screen will prevent a camera from being registere...

Page 26: ...green 1 Connect a camera using the Ethernet cable supplied with the camera to any of the LAN jacks on the BL WV10A 2 Turn on the camera Quick Setup will configure the camera and restart it if necessar...

Page 27: ...the screen for more than 2 minutes without camera registration beginning reset the camera by pressing its FACTORY DEFAULT RESET button and reconnect the camera If a camera needs to be restarted durin...

Page 28: ...Camera Image 1 Connect all cameras registered during Quick Setup and turn them all on Note To use a wireless connection for the BL C30A wireless camera disconnect it from the Ethernet cable set the c...

Page 29: ...ar Select the current date and time using the navigator keys on the remote control and press ENTER when finished If DST is turned on the BL WV10A will automatically adjust its clock for Daylight Savin...

Page 30: ...o the BL WV10A 3 Set the mode switch on the back of the BL WV10A to NORMAL and turn it on 4 Turn on the cameras 5 Confirm that each camera can be accessed by the BL WV10A Camera information can be dis...

Page 31: ...of 3 wireless cameras to the BL WV10A We recommend setting the BL WV10A s wireless format setting to 802 11g for best results 2 3 1 Connection Overview 1 Connect the BL WV10A to the television and to...

Page 32: ...WV10A and turn on the BB HGW700A Turn on all cameras connected to the BB HGW700A 3 Turn on the television 4 Switch the television input mode to video 5 Confirm that the mode switch on the back of the...

Page 33: ...adaptor and plug it in The Basic Setup screen will appear on the television Note Once Quick Setup is completed the Basic Setup screen will not appear again Settings can be confirmed and changed from...

Page 34: ...not equal to the administrator name and password however will not be visible with a computer To view camera images on a computer Quick Setup must be performed after setting the administrator name and...

Page 35: ...ord must be between 6 and 15 alphanumeric characters in length The following characters cannot be used 2 3 4 Quick Setup After completing Basic Setup Quick Setup for the BB HGW700A will start Setup wi...

Page 36: ...will register each camera Note If a camera needs to be restarted during Quick Setup camera configuration and restart will take about 2 minutes During Quick Setup the wireless indicator will be green...

Page 37: ...rnet cable to the new camera and turn it on When registration is complete the buzzer will sound and the wireless indicator will flash once for each of the cameras registered 4 Once all of the cameras...

Page 38: ...urn on the cameras connected to the BB HGW700A 5 Turn on the BB HGW700A 6 Set the mode switch on the back of the BL WV10A to NORMAL and turn it on 7 Turn on the cameras connected to the BL WV10A Note...

Page 39: ...a monitoring image If multiple cameras were registered confirm that monitoring images for all of the cameras registered in the multi camera screen see page 64 are displayed If the BL WV10A does not re...

Page 40: ...y in October If a camera image does not appear check the connection and then restart the camera If the image still fails to appear reset the camera to its default values and re register it using Quick...

Page 41: ...e BB HGW700A 6 Turn on the BB HGW700A 7 Set the mode switch on the back of the BL WV10A to NORMAL and turn it on 8 Turn on the cameras connected to the BL WV10A 9 Confirm that each camera can be acces...

Page 42: ...a router change the camera user names and passwords to the administrator name and password for the BL WV10A and run Quick Setup If you run Quick Setup without making these changes the registered came...

Page 43: ...n 4 Switch the television input mode to video 5 Confirm that the mode switch on the back of the BL WV10A is set to SETUP 6 Insert the DC plug from the AC adaptor into the DC IN jack in the BL WV10A 7...

Page 44: ...p screen will not appear again Settings can be confirmed and changed from the Setup menu see page 95 2 4 3 Setting the Camera s IP Address 1 On the Basic Setup screen select Camera Settings and press...

Page 45: ...er settings and address usage 2 4 4 Setting the User Name and Password Note If the cameras are set to their default settings user names and passwords will be automatically assigned without a need for...

Page 46: ...Setup will start Note The administrator name and password must be between 6 and 15 alphanumeric characters in length The following characters cannot be used Note If the cameras are set to the default...

Page 47: ...after the router obtains network data via the DHCP feature of the router Note Cameras connected to the router and for which setup has completed will be automatically registered for the BL WV10A Camera...

Page 48: ...registration the camera may be restarted and registration may take longer as a result A camera restart can take up to 2 minutes During Quick Setup the wireless indicator will be green Ethernet cable...

Page 49: ...ernet cable to the new camera and turn it on When registration is complete the buzzer will sound and the wireless indicator will flash once for each of the cameras registered 4 Once all of the cameras...

Page 50: ...nd turn it on 3 Turn on the cameras connected to the BL WV10A Note To use a wireless connection for the wireless camera BL C30A disconnect it from the Ethernet cable set the camera switch to WIRELESS...

Page 51: ...from any of the connected cameras the Date and Time screen will appear Select the current date and time using the navigator keys on the remote control and press ENTER when finished If a camera image d...

Page 52: ...s necessary but do not turn them on 4 Turn on router and all cameras connected to the router 5 Set the mode switch on the back of the BL WV10A to NORMAL and turn it on 6 Turn on the cameras connected...

Page 53: ...ge its user name and password to match the administrator name and password for the BL WV10A that you set during Basic Setup 2 Erase the camera from the camera list see page 118 3 Re register the camer...

Page 54: ...conditions as well as network conditions such as distance between the BL WV10A and the cameras the number of cameras connected network traffic wireless network conditions see page 6 etc For BL C10A a...

Page 55: ...ras are registered in camera list 1 and those cameras are set to not save passwords see page 115 the BL WV10A will display a password input screen upon launch After entering the camera s user name and...

Page 56: ...selected Recorder Sets timer recording and sensor triggered recording see page 71 Sensor Alert When a camera s built in sensor detects a change in temperature this feature can automatically display th...

Page 57: ...e camera s lens in order to aim the camera at the object you want to view Note If another user accesses the camera using a computer and pans or tilts the camera lens the image displayed by the BL WV10...

Page 58: ...Setting Cameras from the Computer If the camera has been set to disable pan and tilt control you will be unable to use panning and tilting functions Refer to the camera s Operating Instructions for mo...

Page 59: ...when the camera sensor is activated Preset Keys 8 total You can register positions to correspond to the remote control s keypad Sensor position 9 Press to aim the camera at the sensor position You ca...

Page 60: ...ly the data for the last registration will remain valid other users can overwrite registered positions You cannot set a camera so that its lens does not move to the sensor position when the camera s s...

Page 61: ...numeric characters The following characters cannot be used Use of the preset keys stores data to the camera When multiple users are using the cameras only the data for the last registration will remai...

Page 62: ...f the registered number keys 1 to 8 while monitoring a camera The lens moves to the preset position For certain camera models keys 1 to 4 are registered at the factory and aim the camera to the upper...

Page 63: ...a List and press ENTER The Camera List appears Note When you select a camera from the list its monitoring screen appears in the background The order of the camera list can be changed see page 119 Pres...

Page 64: ...en images from HCM series cameras will appear smoother and with less delay than images from BL C10A and BL C30A cameras You can set remote cameras to either save or not save their passwords when they...

Page 65: ...nce please call 1 800 272 7033 65 When camera Remote1 is selected Multi Cam View Enter the camera s user name and password in order to view the camera Images will not be displayed from remote cameras...

Page 66: ...t the sensor has been activated see page 69 The camera s sensor detects heat variations which occur from the sides with more accuracy than variations which approach the camera The detection range of t...

Page 67: ...each camera s sensor then press ENTER The display returns to the Sensor Alert screen 5 Use the navigator keys to select On then press ENTER After these settings are made the Menu screen returns Note...

Page 68: ...s Sensor Alert mode the camera s image will not be displayed if The TV s video input is not set to the input which the BL WV10A is connected to You are currently recording a camera image using standar...

Page 69: ...lume settings are Off 1 2 3 and 4 Turning off the Flashing Sensor Indicator When Sensor Alert mode is on or when using the sensor for set recording times see page 66 and page 76 the sensor indicator w...

Page 70: ...which can be set using your computer by accessing the camera s Buffer Transfer screen is used for recording If you also use a computer to access your cameras do not set Trigger No 5 For more informat...

Page 71: ...triggered not available with HCM series cameras during set duration Sensor Trigger Images are recorded only when the specified camera s sensor is activated see page 81 Not available with HCM series c...

Page 72: ...indicator is flashing amber do not do any of the following Remove the SD memory card Turn off the BL WV10A Press the FACTORY DEFAULT RESET button Doing so can result in corrupted data on the SD memor...

Page 73: ...ures that can be recorded onto an SD memory card is as indicated below Those figures were calculated for maximum image size Image size and content may affect recording time or the number of frames pic...

Page 74: ...n 7 min 30 sec 58 sec 32 MB 5 hr 10 min 1 hr 10 min 1 min 2min 64 MB 10 hr 40 min 2 hr 30 min 2 min 4 min 128 MB 21 hr 40 min 4 hr 20 min 1 hr 4 min 8 min 256 MB 43 hr 20 min 8 hr 40 min 2 hr 8 min 16...

Page 75: ...t the data on the card If this occurs you will need to reformat the card with the BL WV10A see page 120 During standard recording a maximum of 15 frames per second fps can be recorded Results will var...

Page 76: ...ght Saving Time Recordings may be up to 1 hour shorter than planned on the first Sunday in April and 1 hour longer on the last Sunday in October If the SD memory card is removed while setting up for t...

Page 77: ...and press ENTER The Timer Recording Screen appears See page 83 for more information on changing recording modes 4 If Sensor is selected select Trigger Type and press ENTER The Trigger Type screen app...

Page 78: ...g remote cameras for timer Setting Content Day of the Week Select the day for recording Use the navigator keys to select the desired option daily every Sunday to every Saturday Monday to Friday Monday...

Page 79: ...recorder setting the time for recording on the video deck or DVD HDD recorder to match that of the BL WV10A At the set time the Monitoring Screen for the specified camera will appear and be recorded o...

Page 80: ...place using the time as set on the BL WV10A Be sure to confirm the current time as it is displayed and if wrong set the time Date and Time screen see page 96 If you remove the SD memory card when the...

Page 81: ...is not available with HCM series cameras When the sensor is activated for cameras set for continuous sensor recording recording will begin once the camera lens moves to the sensor position see page 59...

Page 82: ...e see page 117 5 Select the camera 6 Press RETURN Confirm the name of the selected camera and continuous sensor recording is now set 7 To activate continuous sensor recording press TIMER to turn the t...

Page 83: ...d To stop the flashing see page 69 The sensor range may differ depending on the camera type See the camera user guide for cautions in placing the camera to maximize that range 4 4 3 Changing the Recor...

Page 84: ...screen the recording method timer recording continuous sensor recording currently selected is displayed Confirming Timer Recording Programs In the Recorder screen for timer recording you can confirm...

Page 85: ...Causes and Solutions SD memory card is full The remaining capacity in recording time for the SD is displayed Erase unneeded images to obtain sufficient capacity see page 91 page 93 Connection to the...

Page 86: ...ing Changing Continuous Sensor Recording Settings In the Recorder screen for continuous sensor recording select the camera name you wish to change The camera set for continuous sensor recording is cha...

Page 87: ...800 272 7033 87 When Errors Occur If an error occurs during continuous sensor recording an error icon appears see page 85 Once an error occurs continuous sensor recording stops Press 1 to cancel the s...

Page 88: ...y information see page 90 Selecting the Movie 1 Insert an SD memory card containing movies into the BL WV10A 2 Press MENU The menu is displayed 3 Select Movies and press ENTER The movies screen appear...

Page 89: ...saving only the needed portions of movies as pictures you can then erase the movie to more effectively use memory card capacity Frame by frame Playback When playback is paused press the top navigator...

Page 90: ...display the LONG information see page 126 and confirm the time of recording When an image is displayed pressing the SNAPSHOT will save it as a picture Press STOP to return to the Sequential Photo List...

Page 91: ...vies 1 Select the movie to be erased in the Movies screen and press 1 The Confirm Deletion Screen appears 2 Select Erase and press ENTER The selected image is erased Erasing All Movies 1 Press 2 in th...

Page 92: ...an image and press ENTER The picture appears Press DISPLAY while it is displayed to view image information see page 126 Picture list Select to view the previous page Current date and time Guidance is...

Page 93: ...s screen returns Press STOP during the slideshow to end it and return to the Pictures screen Viewing the Next or Prior Image When a picture is displayed press the left or right navigator keys to view...

Page 94: ...5 Viewing Movies and Pictures 94 Erasing All Pictures 1 Press 2 in the Pictures screen The Confirm Deletion Screen appears 2 Select Yes and press ENTER All recorded pictures are erased...

Page 95: ...1 Press MENU The menu is displayed 2 Select SETUP and press ENTER The Setup menu screen appears Date and Time The time is set with manual input see page 96 General Setup Change the initial settings fo...

Page 96: ...e clocks of all connected local cameras will be synchronized to match Note The BL WV10A will be unable to receive time data if no cameras are connected when it starts up In that instance set the clock...

Page 97: ...appears 2 Enter the security code The default code is 9999 The General Setup screen appears 3 Select the category of settings you wish to change then press ENTER BL WV10A settings security code and al...

Page 98: ...Camera Setup Select Security Code and press ENTER The security screen appears Enter a new 4 digit security code user the keypad on the remote control and press ENTER The new security code is set Chang...

Page 99: ...uick Setup to register the cameras and set desired settings again Setting the volume to off will turn off both the buzzer and any operational sounds To turn off the volume for the buzzer in Sensor Ale...

Page 100: ...nd 15 alphanumeric characters in length The following characters cannot be used When you re register cameras using Quick Setup after changing the administrator name and password the user name and pass...

Page 101: ...ngs for the BL WV10A Setting Description Wireless Mode Choose either repeater or access point mode When the BL WV10A is connected to a BB HGW700A wirelessly Quick Setup will automatically change this...

Page 102: ...cryption Choose to turn encryption either on or off Sets an encryption key when encryption is turned on Encryption Key Sets an encryption key when encryption is turned on Up to 4 encryption keys can b...

Page 103: ...ll appear 2 Select the Restart tab and the Restart button will appear 3 Press the Restart button and the Restart Confirmation screen will appear Select Yes and press ENTER to restart the BL WV10A Note...

Page 104: ...unt name and password are set automatically Change them to increase security when necessary The FTP account name and password must be between 6 and 15 alphanumeric characters in length cannot be used...

Page 105: ...screen appears 2 Enter the security code The default code is 9999 Setting Description Version Displays information on the BL WV10A firmware and the wireless firmware Network Displays the IP address s...

Page 106: ...priate settings Setting Description Camera Sets the camera name Select Camera and press ENTER to display the character input screen See page 121 for more information on text entry Specify a name for t...

Page 107: ...k Setup to register a camera as a local camera see page 20 Proxy Server Turns the use of a proxy server on or off Turn this setting on if a proxy server is needed to access the camera s URL or IP addr...

Page 108: ...1 Select Camera Setup from the Setup screen see page 95 and press ENTER 2 Select the camera whose settings you wish to change and press ENTER When the selected camera is a local camera the Local Camer...

Page 109: ...e 3 Enter the appropriate settings For local cameras see page 109 For remote cameras see page 114 6 4 1 Camera Setup for Local Cameras Camera Information Setting Description Camera Display and change...

Page 110: ...t and sensor recording Refresh Rate Choose an interval to refresh the monitoring image from among motion 3s 5s or 10s When publishing the camera externally this setting can be used to avoid an excessi...

Page 111: ...ck into the camera It can be set by pressing the PRIVACY button on the camera Setting Description Privacy Button Choose to activate or deactivate the functionality of the camera s PRIVACY button Setti...

Page 112: ...e used to disable Privacy Mode Restart This re initializes and restarts the camera with its default settings Re initialization To change the camera s user name and password or to re perform Quick Setu...

Page 113: ...itializing the camera will prevent network connection Re perform Quick Setup to re register the camera Status Display Displays the camera settings Setting Description Initialize To re initialize the c...

Page 114: ...es the camera name and address Setting Description Status Displays the following camera data model information application CGI IP address and MAC address Setting Description Confirm To confirm a set i...

Page 115: ...number it will be set to 80 Proxy Server Turns the use of a proxy server on or off Turn this setting on if a proxy server is needed to access the camera s URL or IP address Also enter the proxy serve...

Page 116: ...password Turning it off will require the entry of a user name and password whenever a camera is accessed Turning off password saving will disable timer recording settings see page 78 Password Changes...

Page 117: ...This sensor is used for sensor recording Turn off the record program will be displayed To turn sensor use off first erase continuous sensor recording settings see page 84 An attempt to disable sensor...

Page 118: ...era is unregistered If you attempt to erase a camera set for timer recording one of the following errors will appear When timer recording is set This camera is used for timer recording Turn off the re...

Page 119: ...the error message and then try erasing the camera 6 6 Changing the Order of the Camera List 1 Select Camera Setup from the Setup screen see page 95 and press ENTER 2 To move a camera up in the list s...

Page 120: ...he Setup screen see page 95 and press ENTER The SD Memory Card Management screen appears Formatting an SD Memory Card Select Format and press ENTER to initialize an SD memory card Note Once formatting...

Page 121: ...characters text the character entry screen is displayed Cursor The text entered can be registered by pressing STOP or by selecting SET then pressing ENTER The display will return to the previous scre...

Page 122: ...g display information Extended display information Camera image only Short display information The camera s name and status are displayed Status Indicator Icon Description Green Monitoring Gray Lost c...

Page 123: ...s timer recording status Icon displayed timer recording set No icon no timer recording set Alert Indicates the status of the buzzer feature Icon displayed buzzer is on No icon buzzer is off Antenna In...

Page 124: ...ess set at registration will also be registered see page 59 Setting Description Quality Controls the resolution of the monitored image Setting the resolution to low will shrink the displayed image Hig...

Page 125: ...be displayed Short display information Long display information Camera image only Short display information Long display information Camera name Status The recording mode HIGH LOW LONG or will be dis...

Page 126: ...hile playing a movie the following information be displayed Short display information Long display information Camera image only Short display information Long display information Camera name Camera n...

Page 127: ...information is displayed sequentially Short display information Long display information Camera image only Short display information The recording mark that appears while recording is different based...

Page 128: ...8 Other Features 128 Long display information Elapsed recording time Remaining SD memory card capacity in minutes...

Page 129: ...for example when watching a program on the television halt the video feed from the camera and disconnect it 1 Press MENU The menu is displayed 2 Press STOP The connection to displayed cameras is stop...

Page 130: ...ing Operation Camera B s sensor is activated Recording takes precedence Camera B sensor recording When the time to begin sensor recording approaches the following message is displayed Recording will b...

Page 131: ...need to re do the settings completely 1 While the BL WV10A is turned on set the mode switch on the back to Setup 2 Press and hold the FACTORY DEFAULT RESET button for 3 seconds and then release it Th...

Page 132: ...page 20 A maximum of 8 cameras can be connected 1 Set the mode switch on the back on the BL WV10A to SETUP turn the BL WV10A off and then turn it back on again When connecting to the Panasonic camera...

Page 133: ...anually see page 105 However any additional cameras will be registered as remote cameras Note To add more cameras connect the Ethernet cable to the camera to be added and re perform step 2 3 Once all...

Page 134: ...Setup and turn the power on again 4 Reset the camera to its default settings and re perform Quick Setup as when adding more cameras see page 132 To see a camera image on a computer launch a web browse...

Page 135: ...255 255 255 0 Gateway 192 168 0 1 DNS1 0 0 0 0 DNS2 0 0 0 0 Proxy Server Proxy Port 8080 Camera Starting Address 192 168 0 131 Admin User Name Admin Password Wireless Wireless Mode Access Point Wirele...

Page 136: ...transmission 54 48 36 24 18 12 9 6 Mbps IEEE802 11g standard automatic fallback Frequency range MHz 2412 to 2462 primary frequencies Number of channels 11 IEEE802 11b Transmission protocol DS SS half...

Page 137: ...amber Alert green SD Memory Card green amber Wireless green LAN 1 4 green Recording media SD Memory Card Item Specification AC adaptor AC110 V 60Hz DC12 V part number PQLV202Y DC cord length About 3...

Page 138: ...20 x 240 Saved in QuickTime format Pictures JPEG 640 x 480 320 x 240 Timer recording Camera motion sensor support Automatic switch to camera image at sensor input event sensor input triggers buzzer LE...

Page 139: ...h screen the Camera Monitoring Screen will appear At a fixed interval the display will run through each of the registered camera screens Note Use of the remote control during Automatic Display mode wi...

Page 140: ...re erase the camera from the Camera List and re register it Camera firmware is out of date Update camera firmware This error appears when the firmware for a camera connected using Quick Setup is out o...

Page 141: ...reless communications information on page 6 Cannot communicate with the camera This error is displayed when the camera cannot be accessed Check the camera s power and connections and its IP address as...

Page 142: ...me and password on this camera s User Info screen This error appears if the ID and password required for sensor use for remote cameras are different than those of the administrator Enter the administr...

Page 143: ...r timer recording Turn off the record program This error appears when you attempt to disable a remote camera s sensor when that camera has been set for timer recording using the sensor Change the time...

Page 144: ...ettings This camera is used for sensor recording This camera is used for timer recording Turn off the record program This error appears when you attempt to erase a camera being set for continuous sens...

Page 145: ...yed when an SD memory card s write protection is on Turn the write protection off No SD Memory Card Insert card and try again This error appears if an SD memory card has not been inserted Insert an SD...

Page 146: ...l or select No to stop inputting text The FTP user name and password must be different Do you want to go back and try again This error appears when the same entry is made for both the FTP account and...

Page 147: ...yption keys 1 to 4 setting Select Yes to return to the text panel or select No to stop inputting text Enter a key matching the length determined by the key type Do you want to go back and try again Th...

Page 148: ...e unit doesn t seem to work Is the power indicator flashing red Did the buzzer sound 3 or more times Remove the power cord from the AC adaptor and re insert it If this doesn t resolve the problem cont...

Page 149: ...e Causes and Solutions I can t record anything Is a recordable SD memory card inserted Is an unformatted SD memory card inserted Is the SD memory card write protected Is there enough free space on the...

Page 150: ...timer indicator lit Turn on the timer indicator by pressing the TIMER button on the remote control Is the time set correctly Timer recording doesn t stop even when I press STOP To stop timer recordin...

Page 151: ...For HCM series cameras the firmware version must be 1 08 or higher Does the camera support local camera registration Cameras with a zoom feature cannot be registered as local cameras Cameras that hav...

Page 152: ...wait a minute or more before turning the BL WV10A on Is the DHCP server option in the router settings turned off Quick Setup cannot be performed Launch the BL WV10A in normal mode and manually perfor...

Page 153: ...o register the cameras Network layouts may require a camera re start in which case registration can take up to 3 minutes The image from network cameras is not visible During Quick Setup the BL WV10A a...

Page 154: ...Quick Setup If so Check the wireless signal strength Refer to the wireless communication information on page 6 and move the camera to a better position Cannot connect to wireless camera connection is...

Page 155: ...e router is not working properly Check the router You are attempting to connect a BL C30A in wired mode but the wired wireless switch is set to wireless or you are attempting to work in a wireless mod...

Page 156: ...omatically The shutter speed seems slow Images are out of focus The camera s Color Night View mode is activated Brighten the camera s environment For HCM series users access the camera with a PC and t...

Page 157: ...an be resolved by changing the router s connection channel setting An electronic device or other object is blocking the signal Check the signal strength on screen see page 123 This can be resolved by...

Page 158: ...perature brought on by human movements within its range 30 horizontal degrees 85 vertical degrees and 5 m or 16 4 ft in distance As a result when the differences in temperature are slight the range is...

Page 159: ...e the camera if the camera is located in direct sunlight in a kitchen or other location where exposure to grease and or steam is an issue where changes in temperature are extreme such as beside an air...

Page 160: ...e we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish th...

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Page 165: ...GRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVID...

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Page 178: ...er General Public License as published by the Free Software Foundation either version 2 1 of the License or at your option any later version This library is distributed in the hope that it will be use...

Page 179: ...179 Index...

Page 180: ...118 Initializing 113 Registering Manually 105 Restarting 113 Connecting Cameras Directly to the BL WV10A 23 Using a Router 42 Using an Optional BB HGW700A 31 Continuous Sensor Recording 81 D Date and...

Page 181: ...ver 107 115 Q Quick Setup Using a BB HGW700A 35 Using a Router 47 Using the BL WV10A only 26 R Record Mode 83 Recorder 71 Recording Display Options 127 Snapshots Pictures 75 Standard Recording 75 Reco...

Page 182: ...57 Timer Recording 76 Trigger Type 77 81 Troubleshooting 148 U User Name 107 116 V Video output port 12 Viewing Camera Images 54 W White Balance 110 Wireless Channel 102 Communications 6 Format 101 M...

Page 183: ...For assistance please call 1 800 272 7033 183...

Page 184: ...nit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices These locations do not repair consumer products When you ship the product Panasonic Servicenter...

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