9
3
Tr
ouble
shoo
ting
Problem
Cause
>>
possible solution
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No image on the viewfinder (electronic)
No power supply
>> Connect power supply
>> Test both current outputs (12V DC)
of the camera
>> Check cable
Video adapter (DVI-VGA) defective
>> Replace video adapter
Debayerboard started incorrectly
>> Turn the WEISSCAM HS-2 off and back
on again
Viewfinder receives false signal
>> Output must supply SVGA 800x600
(standard with WEISSCAM HS-2)
Viewfinder defective
>> Requires replacement or repair by
a service partner
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The lens cannot be fastened to the mount
Incorrect IMS mount attached
>> Use the correct IMS mount for the
respective lens
No IMS mount attached
>> The IMS mount must always be used
(even with PL mount lenses), since
otherwise the sensor could be damaged
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WEISSCAM HS-2 is not detected by the
software (basic version)
WEISSCAM HS-2 connected to the PC
system incorrectly
>> Check or replace connecting cable
WEISSCAM HS-2 initialised incorrectly
>> Turn the camera off and back on, then
restart the software as well
>> If necessary, restart the PC system or
test another PC system
Software started before camera
>> First start the WEISSCAM HS-2 and
wait until it has booted completely.
Only then start the software.
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