Orchid SoundWave 32, User Manual, Page: 39 / 75

Section 3: Technical Help and Information
SoundWave 32 User's Manual 37
T
ECHNICAL
H
ELP
Orchid Technology is known for its responsiveness
to its customers. This section gives you helpful hints
for troubleshooting the SoundWave 32 and the tech-
nical specifications.
CompuServe
In addition to calling Orchid technology, technical
support is now available through the CompuServe
Information Service (CIS). You can also download
drivers and get new product information. To find us
on CompuServe, follow the instructions below:
1. Log onto CompuServe.
2. Type GO MULTIB to get into the Multimedia
Vendor Forum B. Once you are in this forum,
select Message Section #10. The message and
library sections are labeled Orchid . . .
or
You may type GO ORCHID to get immediate
access to the Orchid section.
3. If you would like to leave private mail for Orchid,
type GO MAIL. Address your letters to our
technical support account number 72662,2672.
Before You Begin
Because of the unique hardware design of the
SoundWave 32, each sound standard is independent
of the other. This is how SoundWave 32 can emulate
multiple sound standards simultaneously.
When troubleshooting the SoundWave 32 for poten-
tial conflicts, it is important to remember that if a
sound standard works correctly, the problem gener-
Section
3
All com-
mands can
be typed in
lower or
upper case
letters.