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OPEN 812L VoIP ATA Router

User Guide

Page 5

OPEN Networks Pty Ltd
www.opennw.com

Comfort Noise Generation
Echo Cancellation

Setup &
Configuration

Automated provisioning (VSP-dependant)
Web-based Configuration
Password Protection

Network Status

Static IP
Network Address Translation (NAT)

NAT Traversal with STUN client

NAT with outbound proxy

Port Mapping/Forwarding

NAT Application Level Gateway for popular applications
DHCP Server/Relay/Client
DNS Relay Agent
QoS using Diffserv and Priority Queuing
Single VPN Pass Through for IPSEC, L2TP, PPTP
DMZ Support
PPP Auto Reconnect
Dynamic DNS Support
Web Management Support
FTP Management Support
Transparent bridge support (routing)
Easy Connect
Firewall (NAT-based)
Proven performance and reliability

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Summary of Contents for Open812L

Page 1: ...n any form or by any means without prior written permission by OPEN Networks Pty Ltd Disclaimer For content and procedures available in this document OPEN Networks Pty Ltd does not warrant or assume a...

Page 2: ...ring Computers in Windows 2000 17 4 3 Configuring Computers In Windows 95 98 ME 19 4 4 Configuring Computers in Windows NT4 0 21 4 5 Factory Default Settings 22 4 5 1 Web Interface Username and Passwo...

Page 3: ...90 7 2 7 Miscellaneous Configuration 91 7 2 8 Admin Username Password Configuration 93 7 2 9 Reset to Default 94 7 2 10 Firmware Update 95 7 2 11 Auto Update 97 7 2 12 Save Reboot 98 8 Log Off 100 9 M...

Page 4: ...signals to set up or terminate calls and then make it possible for people to talk and hear each other online Internet Telephony employs a variety of protocols including RTP for transport of multimedi...

Page 5: ...1 x FXO 2 x 10 100 Auto MDI MDIx 10 100Base T Ethernet Ease of Configuration Provides advanced auto configuration features like 10 100 auto negotiation auto MDI MDIX crossover DHCP STUN Toll quality...

Page 6: ...slation NAT NAT Traversal with STUN client NAT with outbound proxy Port Mapping Forwarding NAT Application Level Gateway for popular applications DHCP Server Relay Client DNS Relay Agent QoS using Dif...

Page 7: ...milar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation unless proper ventilation is provided 10 Do not...

Page 8: ...tworks Pty Ltd www opennw com 2 2 Package Contents The OPEN 812L VoIP ATA Router contains the following items OPEN 812L VoIP ATA Router User Guide CD RJ 11 ADSL telephone Cable Ethernet CAT 5 LAN Cabl...

Page 9: ...ve an Ethernet connection with the cable DSL modem ON Lit when the VoIP ATA has an Ethernet connection with a computer BLINKING The VoIP ATA is sending receiving data to from the computer 3 LAN OFF Th...

Page 10: ...he LAN port on one end and connect the other to your computer or an office home network 4 RESET The RESET button allows you to restore the VoIP ATA s default factory settings To reset the router press...

Page 11: ...ached computer must be in the same subnet and have an IP address in the range of 192 168 10 1 to 192 168 10 253 The best and easiest way is to configure the computer to get an IP address automatically...

Page 12: ...should be steadily lit Step 3 Connect an Ethernet cable into the LAN port of the OPEN 812L VoIP ATA router Connect the other end of the cable to your computer The LAN LED should be steadily lit Step 4...

Page 13: ...IP ATA router using the Ethernet cable provided Step 3 Connect an Ethernet cable into the LAN port of the OPEN 812L VoIP ATA router Connect the other end of the cable to your computer The LAN LED shou...

Page 14: ...to the LAN port of the ATA using the Ethernet cable provided Connect the other end of the cable to your computer The LAN LED should be steadily lit Step 3 Connect your company network to the WAN port...

Page 15: ...eadily lit Step 2 Connect your ADSL modem to the WAN port of the OPEN 812L VoIP ATA router using the Ethernet cable provided The WAN LED should be steadily lit Step 3 Connect an Ethernet cable into th...

Page 16: ...4 1 Configuring Computers in Windows XP Step 1 Click Start Control Panel in Classic View From the Control Panel window double click Network Connections The following appears Step 2 Double click the Lo...

Page 17: ...ep 4 Ensure the General tab is active and highlight Internet Protocol TCP IP Click the OK button The following appears Step 5 Ensure the Obtain an IP address automatically and the Obtain DNS server ad...

Page 18: ...s 2000 Step 1 Click Start Control Panel From the Control Panel window double click Network and Dial up Connections The following appears Step 2 Double click the Local Area Network connection name requ...

Page 19: ...www opennw com Step 4 Highlight Internet Protocol TCP IP and click Properties The following appears Step 5 Highlight the Obtain an IP address Automatically and the Obtain DNS Server Address Automatica...

Page 20: ...nd highlight the Configuration tab to make it active The following appears Step 2 Highlight TCP IP NE2000 Compatible or the name of any Network Interface Card NIC in your PC Click Properties The follo...

Page 21: ...OPEN 812L VoIP ATA Router User Guide Page 20 OPEN Networks Pty Ltd www opennw com Step 5 Highlight the Disable DNS radio button then click OK to complete the configuration...

Page 22: ...rt Control Panel From the Control Panel window double click Network and highlight the Protocols tab to make it active The following appears Step 2 Highlight TCP IP Protocol then click Properties The f...

Page 23: ...RESET button for up to 3 seconds to restore the factory default settings 4 5 2 LAN Device IP Settings IP Address 192 168 10 1 Subnet Mask 255 255 255 0 4 5 3 DHCP server DHCP server is enabled Start...

Page 24: ...The following appears Step 2 Enter the default username and password in the User name and Password fields as provided under Section 4 5 1 Click the OK button Step 3 Upon logging in the Overall Status...

Page 25: ...ter in order to establish a connection to the Internet and make phone calls over the Internet There are three steps in setting up the OPEN 812L VoIP ATA router located at the left pane of the Setup pa...

Page 26: ...dem option If you are using a bridge modem select the PPPoE Connection Behind DSL Bridge Modem option If your connection requires Static IP select the Static IP option and enter the 3 fields IP Addres...

Page 27: ...ccount Ensure that you have the correct information before proceeding Step 1 Select your Service Provider using the drop down menu option provided Select the DEFAULT option Enter all the fields on thi...

Page 28: ...ne 1 screen You may add a maximum of 4 service providers under the Add New Service Provider option Step 4 Enter all the rest of the details in the next three fields as provided by your Voice Service P...

Page 29: ...ve the profile or the Cancel button to remove the entries made Step 8 You will be taken to Step 2 Voice Service Phone 1 web page The Enable STUN field is defaulted to Disable Check with your VSP befor...

Page 30: ...ks Pty Ltd www opennw com be added click the Finish button to save your configuration Step 12 At the Saving Configuration page please wait for approximately 30 seconds for the process to be completed...

Page 31: ...oundProxy Address This is the Outbound Proxy IP address of your Voice Service Provider This is a mandatory field that is defaulted to 0 0 0 0 User Profile The user profile of each individual user for...

Page 32: ...eceived and so on 6 1 1 Overall Status The Overall Status screen displays details and status about the firmware as well as the VoIP registration status In addition the WAN and LAN statistics are provi...

Page 33: ...of Phone 1 and or Phone 2 The Registration statuses are Registered or Failed to Register The Voice Call statuses are Voice Call in Progress followed by the Codec or No Voice Call in Progress WAN Conne...

Page 34: ...link located at the top right hand side of the page Step 2 Click the LAN Status link located on the left menu The following page appears The LAN Status screen is in read only mode and meant for diagno...

Page 35: ...Step 2 Click the DHCP Status link located on the left menu The following page appears Step 3 To release or renew the acquired dynamic IP select Release or Renew option in the list box Step 4 Click th...

Page 36: ...sion that is to be connected disconnected Step 4 From the list box select the Connect or Disconnect options Step 5 Click the Execute button to either connect or disconnect the PPP connection The conne...

Page 37: ...akes place There are 3 different types of information in the TCP Status section These are General Discarded Packets Connections Follow the steps below to access TCP Status Step 1 To access the TCP Sta...

Page 38: ...you to reset the TCP Status counter to start from 0 again General Holds general information regarding transmissions and receipts of packets Total Packets Data Packets Data Bytes Out of Order Packets a...

Page 39: ...ief description of the functions on the System Log screen Label Name Description Log Message Displays log messages or events that have been triggered by the system Select from any one of the 3 separat...

Page 40: ...to view the Display Name Number Call Type Phone 1 or 2 and Time Stamp of the calls that have been logged Follow the steps to access Call Log Step 1 To access Call Log click the Basic link located at t...

Page 41: ...ade 6 2 1 WAN Configuration WAN refers to your Wide Area Network connection i e your router s connection to your VSP and the Internet You may setup the configuration for the WAN port using the steps b...

Page 42: ...at is change source IP to ADSL Bridge Router s WAN IP the IGMP report to ADSL WAN side including all PVCs Permanent Virtual Circuits The same case is for IGMP leave packet It is not necessary to relay...

Page 43: ...aximum size IP packet that the peer of PPP connection this device can receive During the PPP negotiation the peer of the PPP connection will indicate its MRU and will accept any value up to that size...

Page 44: ...l This is the default setting PAP Password Authentication Procedure Authentication is done through username and password CHAP Challenge Handshake Authentication Protocol Typically more secure than PAP...

Page 45: ...c link located at the top right hand side of the page Step 2 Click the LAN link located on the left menu The following page appears Step 3 To populate each of the LAN DHCP configuration fields refer t...

Page 46: ...fined Gateway Address The purpose for this function is to have two gateway addresses as the LAN IP Address at the top of the LAN Configuration page is also a gateway address Lease time The Lease time...

Page 47: ...al IP addresses Since they are used internally only there is no possibility of conflict with IP addresses used by other companies and organizations Allows a company to combine multiple ISDN connection...

Page 48: ...the NAT Mode select from one of the available options NAT NAPT Dynamic NAPT You may find a full description of each option in the table below Step 5 Click the Advanced NAT Configuration link to open...

Page 49: ...s a mapping between an inside local address and a pool of global addresses NAPT Static multiple mapping mode 1xN This is a method by which many network addresses and their TCP UDP ports are translated...

Page 50: ...button to add or delete any NAT session name setting to from the following table Available Sessions This table will display all the available Session Names with their corresponding Interface and the...

Page 51: ...on You will also need to use port forwarding if you want to host an online game server The reason for this is that when using NAT your publicly accessible IP address will be used by and point to your...

Page 52: ...ct either TCP or UDP port type from the list box Step 6 Enter the Host IP Address Step 7 Click the Add button The following screen displays the configuration just added Step 8 Use the Delete This Sett...

Page 53: ...aximum number of the mapped Port is 20 Private Port This field allows you to enter the port number of the Private Network LAN or internal network In most cases the private port number is same as publi...

Page 54: ...ge Filtering click the Basic link located at the top right hand side of the page Step 2 Click the Bridge Filtering link located on the left menu The following page appears Step 3 To setup Bridge Filte...

Page 55: ...ed Forward When forward is selected everything from the Source MAC will be forwarded to the Destination MAC Source MAC This is the Source MAC to block or from which to forward The Source MAC must cons...

Page 56: ...2 Click the DNS Configuration link located on the left menu The following page appears Step 3 To setup DNS Configuration the Enable option is defaulted to enable the DNS Proxy Step 4 The Auto Discove...

Page 57: ...s field is defaulted to DISABLED All DNS query messages will be sent to the dynamically obtained DNS server Select this option when the DNS Server address is unknown but provided automatically by the...

Page 58: ...Step 1 To access Dynamic DNS Configuration click the Basic link located at the top right hand side of the page Step 2 Click the Dynamic DNS link located on the left menu The following page appears St...

Page 59: ...ettings Reboot click the Basic link located at the top right hand side of the page Step 2 Click the Save Reboot button to save your configuration settings The Saving Configuration page appears Step 3...

Page 60: ...in progress please wait The second screen follows with The modem is being rebooted Done The following table describes the settings for the Save Reboot buttons and their definitions Field Name Descrip...

Page 61: ...hed Telephone Network It is not only cost effective especially for a long distance telephone charges but also toll quality voice calls over the Internet The VoIP configurations are Config Service Prov...

Page 62: ...h the Config setup Step 1 To access Config click the Advanced link located at the top right hand side of the page Step 2 Click the Config link located on the left menu The following page appears Step...

Page 63: ...der Configuration screen appears To configure the VSP details please refer to the next section under Service Provider Step 6 Select from the Login Account To Use list box from the user account details...

Page 64: ...om Step 7 The ATA Login Account Configuration screen appears To configure the user account details please refer to the User Profile section of this user guide Step 8 Click the Submit button to submit...

Page 65: ...ice provider Login Account To Use This refers to the user profile that is applicable to the service provider you have selected to work with Multiple user logins can be created per service provider Fur...

Page 66: ...located at the top right hand side of the page Step 2 Click the Service Provider link located on the left menu The following page appears Step 3 Select the service provider from the Service Provider...

Page 67: ...period expires re registration is required for the registration packet Registrar Address This parameter gives the IP address of the registrar with which the OPEN 812L VoIP ATA router must register in...

Page 68: ...provider will be displayed in the Service Provider List after clicking on the Submit button This selected option is the Service Provider To Use field under the ATA Configuration page and it is mandato...

Page 69: ...anced link located at the top right hand side of the page Step 2 Click User Profile on the left menu The ATA Login Account Configuration page appears Step 3 Notice that the Service Provider Name displ...

Page 70: ...tered your account with Password This parameter holds the Password used for authentication with your registered service provider Display Name This parameter holds the Display Name as it should appear...

Page 71: ...owing page appears Step 3 To configure the remaining fields on this page refer to the following table for definitions of each field The following table describes the settings for the FXO Exchange wind...

Page 72: ...ll use the PSTN network when SIP Registration fails Relay Hook Flash to CO This radio button enables hook flash recall to be sent to your PSTN Network It is defaulted to Yes Submit Click the Submit bu...

Page 73: ...tion explains the various timers available for your configuration Follow the steps below to access the ATA Timer Configuration web page Step 1 To access ATA Timer Configuration click the Advanced link...

Page 74: ...one will be heard when a call has been disconnected by the other party At the end of this time a warning or warbling tone can be heard until the user hangs up the phone RingBack Timeout secs The Ringb...

Page 75: ...uter provides default ring tone parameters configured for various countries Follow the steps below to access and configure the Ringtone Configuration web page Step 1 To access Ringtone Configuration c...

Page 76: ...ings can be found on this page Follow the steps below to view or modify the settings on the ATA Misc Configuration page Step 1 To access ATA Misc Configuration click the Advanced link located at the t...

Page 77: ...t Odd port values are not recommended If an Odd Value is entered the next higher even value is used as the Media Base Port This is to conform to the RFC specifications The range is 1 to 65500 The defa...

Page 78: ...Router User Guide Page 77 OPEN Networks Pty Ltd www opennw com Field Definition Save Settings Click the Save Settings link and that takes you to the Save Settings Reboot page Refer to Section 7 2 12 f...

Page 79: ...the Address Book page Step 1 To access Address Book click the Advanced link located at the top right hand side of the page Step 2 Click Address Book on the left menu The Address Book page appears Ste...

Page 80: ...Settings button The following table describes the various Address Book Action options and their definitions Field Definition There are four Address Book Action options available Display Address Book T...

Page 81: ...ide Page 80 OPEN Networks Pty Ltd www opennw com 7 1 9 Auto Provisioning Auto Provisioning allows VSPs to update the OPEN 812L VoIP ATA router s configuration automatically This functionality is depen...

Page 82: ...formation on the Destination Netmask Gateway and Interface of your routing connections The interface lo0 indicates the loop back interface ppp1 indicates the PPP interface Follow the steps below to ac...

Page 83: ...r to select a Network Interface from a list This option allows the user associate the system default gateway to a network interface static or dynamic and provides a way to fix the Default Gateway to a...

Page 84: ...llows the user to enter the IP address of the gateway device that allows the router to contact the remote network or the host for Specified IP or select an Interface for the Gateway Gateway Select Int...

Page 85: ...se bridge recognized MAC addresses This page contains information that is dynamic and will refresh every 8 seconds Follow the steps below to access and configure the Bridge Timeout page Step 1 To acce...

Page 86: ...have proper authentication entries and all RIPv2 messages without verified authentication entries and all RIPv1 messages are automatically rejected Supplier The RIP Supplier has two functions It trans...

Page 87: ...from 0 2147483647 seconds It is defaulted to 30 seconds Step 5 Populate the Expire Timeout field in seconds This field specifies the expiration time of a route When a route has not been updated for m...

Page 88: ...w the steps below to access the RIP Per Interface Configuration page Step1 To configure the Interface and view Current RIP Settings click the Advanced Configuration link provided Step 2 The RIP Per In...

Page 89: ...o the specified interface for RIP This field allows you to select the Supplier Mode RIP Transmit Disabled The supplier transmit is disabled V1 BC The supplier transmits in RIPv1 Broadcast V2 BC The su...

Page 90: ...the steps below to access and configure the DMZ Configuration page Step 1 To access DMZ Config click the Advanced link located at the top right hand side of the page Step 2 Click DMZ Config on the lef...

Page 91: ...nd side of the page Step 2 Click SNTP Configuration on the left menu The SNTP Configuration page appears Step 3 Enter the time zone of your geographical location For example 10 GMT for Canberra Melbou...

Page 92: ...h as HTTP FTP IGMP and PPP Follow the steps below to access and configure the Miscellaneous Configuration page Step 1 To access Miscellaneous Configuration click the Advanced link located at the top r...

Page 93: ...isable the FTP server connection The default is set to Enabled Disable WAN side FTP access This will disable the WAN side access to the FTP server The default is set to DISABLED TFTP server This field...

Page 94: ...the page Step 2 Click Admin Password on the left menu The following page appears Step 3 Enter your Current Password into this field Step 4 Your Username of root is automatically populated Step 5 Enter...

Page 95: ...Follow the steps below to access and restore your factory default settings Step 1 To access Reset to Default click the Advanced link located at the top right hand side of the page Step 2 Click Reset t...

Page 96: ...dvanced link located at the top right hand side of the page Step 2 Click Firmware Upgrade on the left menu The following page appears Step 3 Click the Firmware Update button The OPEN 812L VoIP ATA rou...

Page 97: ...Upload button to start the upgrading process Please wait a few moments Do not turn off your router when the upgrade is being processed Step 6 Click the Cancel Update button to stop the update from be...

Page 98: ...pdate The Auto Update page allows your VSP to update the OPEN 812L VoIP ATA firmware automatically There are three options for the Download Mode as shown in the image below Disabled Download After Reb...

Page 99: ...w the steps below to access and save your settings Step 1 To access Save Settings Reboot click the Advanced link located at the top right hand side of the page Step 2 Click Save Settings Reboot on the...

Page 100: ...been saved and the router has been rebooted Step 4 Click Reboot Only button if you wish to discard all changes since the last save Two different pages screens will appear after pressing this button Tw...

Page 101: ...www opennw com 8 Log Off The Log Off button allows you to log out of the router completely It is located at the top right hand menu Step 1 To log out click the Log Off button on the top menu A confirm...

Page 102: ...ion Hold Blind Transfer Attended Transfer 3 Way Conferencing Call Waiting Call Forwarding Call Return IP Dialling Speed Dialling Caller ID Transmit Blocking The steps on how to use the features below...

Page 103: ...ID signal to the telephone between the first and second ring with the name telephone number time and date information if these are available 9 3 2 Call Waiting Caller ID The OPEN 812L VoIP ATA router...

Page 104: ...umber How to use Step 1 During an existing call perform a hook flash recall to put the other party on hold and get a second dial tone at the same time Step 2 When you hear the dial tone dial another n...

Page 105: ...ing an existing call perform a hook flash recall to put the other party on hold and get a second dial tone at the same time Step 2 When you hear the dial tone press 90 on you telephone dial pad Step 3...

Page 106: ...target before hanging up How to use Step 1 During an existing call perform a hook flash recall to put the other party on hold and get a second dial tone at the same time Step 2 When you hear the dial...

Page 107: ...isting call perform a hook flash recall to put the first party on hold and get a second dial tone Step 3 When you hear the recall dial tone dial another number and talk with the second person Step 4 T...

Page 108: ...press 70 optionally followed by on the telephone dial pad to disable Call Waiting for the duration of the following call Step 2 You will hear a confirmed tone followed by the dial tone If you hang up...

Page 109: ...trol call forwarding at the end point level There are three types of call forwarding Call Forwarding Unconditional Forwards every incoming call Call Forwarding When Busy Forwards incoming calls only w...

Page 110: ...default is 100 milliseconds enter the number that is up to 15 digits of the calling party s number that you want to forward the call to Then press hash this is optional Step 3 If you entered a number...

Page 111: ...usy press 76 optionally followed by on your telephone dial pad Option 3 To cancel Call Forwarding on No Answer press 77 optionally followed by on your telephone dial pad When the sequence of digits 73...

Page 112: ...upport Caller ID facility or does not support Call Waiting Caller ID How to use Step 1 Press 69 optionally followed by on your telephone dial pad to return the last incoming call Step 2 When the seque...

Page 113: ...the remote party followed by a sign to send out the call immediately Step 2 The remote party s URL has the following syntax user number IP segment1 IP segment2 IP segment3 IP segment4 SIP Port The us...

Page 114: ...ured in the address book How to use Step 1 Press 78 followed by the speed dial or address book entry index 0 9 on your telephone dial pad to dial the number corresponding to the entry specified in the...

Page 115: ...rnet Problem Corrective Action Cannot access the Internet 1 Verify that the Internet connection settings are set up correctly by checking the following pages DHCP Client Ensure that this function is E...

Page 116: ...l Pad Code Enable Unconditional Call Forwarding 72 Disable Unconditional Call Forwarding 73 Enable Call Forwarding on Busy 74 Enable Call Forwarding on No Answer 75 Temporary Disable Call Waiting 70 C...

Page 117: ...e DNS Domain Name System DoS Denial of Service DSCP Differentiated Service Code Protocol DSL Digital Subscriber Line DSP Digital Signal Processing ESSID Extended Service Set Identification FTP File Tr...

Page 118: ...tocol POP3 Post Office Protocol POTS Plain Old Telephone Service PPP Point To Point Protocol PPPoA Point To Point Protocol over ATM PPPoE Point To Point Protocol over Ethernet PSTN Public Switched Tel...

Page 119: ...Play VAD Voice Activity Detection VC Virtual Circuit VCI Virtual Channel Identifier VLAN Virtual Local Area Network VoIP Voice Over Internet Protocol VPI Virtual Path Identifier VSP Voice Service Pro...

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