One Stop Systems
ExpressBox 3200 | 6 Troubleshooting
70
Q: My computer will not boot up while the OSS ExpressBox 3200 is connected, what should I do?
A:
When the computer is having problem starting up while the OSS ExpressBox 3200 is attached, it is an indication that you either have a faulty
ExpressBox 3200 expansion unit or malfunctioning PCIe cards that are installed in the expansion unit.
Start removing all the PCIe cards in the chassis. Boot the computer up and see if it works.
If the computer showed no problems starting up (with PCIe cards removed), this means that the PCIe card(s) is/are causing the
problem and not the expansion unit.
If the computer is still exhibiting the same issue without any PCIe cards installed in the chassis, this means that you have a faulty
OSS device or hardware.
Start swapping the cable first. See if that fixes the problem.
The next would be to replace the Host Interface card.
If you are still having the same problem after replacing the OSS cable and Host Interface card, this means that you have a faulty
expansion chassis.
Inside the expansion chassis there are three major components and these are the Expansion Interface card, Backplane and Power
Supply unit.
Q: Do I need to install driver / software for OSS on Windows OS?
A:
NO, driver is not required for OSS when using it on Windows 7 OS and above, Linux and Mac.
Q: Do I need to install driver / software for OSS on Laptop computer running Windows 7, Linux and Mac OS?
A:
No, driver is not required.
Q: Can I plug in the OSS expansion unit to my computer while it is on?
A:
No, connecting the OSS expansion unit to a powered UP computer can cause the system to lock up or crash.
Q: Can I turn off the OSS expansion unit while the computer is running?
A:
No, if you do this, it will crash your system.
Q: Can I turn on the computer and use it while the expansion chassis is attached?
A:
You may, but your computer may hang on boot. You need to disconnect the OSS expansion chassis from your host computer.
Q: Can I replace the cards in the expansion chassis without powering down the expansion unit and computer?
A:
No, you must shutdown the computer and expansion unit when removing and installing a PCI cards.
Q: Do I get the driver for my PCIe card from OSS?
A:
No, check with the vendor or manufacturer of the PCI card.
Q: Can I use an adapter like an express card-to-pcmcia card to connect the OSS to laptop?
A:
No, this OSS EB3200 expansion model is not for laptop use.
Summary of Contents for EB3200
Page 1: ...ExpressBox 3200 PCIe to PCIe Expansion User Manual SKU EB3200 www onestopsystems com...
Page 13: ...One Stop Systems ExpressBox 3200 1 Introduction ExpressBox 3200 13 1 8 Parts Overview...
Page 31: ...One Stop Systems ExpressBox 3200 2 Hardware Installation 31 2 8 2 Clamp Position Orientation...
Page 85: ...Manual P N 09 09959 03 Rev A...
