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Service Guide DOC-IT3000/4000
Chapter C Problem Reports
C.1 PROBLEM REPORTS
C.1.01 General Information
Okidata wants to provide accurate and detailed service information through its training materials. The
Technical Training Group realizes that service technicians have valuable experience, knowledge, and
opinions. We strongly encourage you to report any problems you may encounter when using the materials
of this training kit. Please be as specific and detailed as possible.
When you complete the self-paced training, complete the Course Critique provided in the Administration
Package. Every Critique that is returned is read by the Technical Training Group. Your comments,
suggestions, and criticisms are used to update and revise training kits.
You should reference the training materials when servicing Okidata products. Most problems can be
solved by using the information provided in the training materials. If you encounter a situation that cannot
be solved, please let Okidata know.
Refer to the Training Guide or Section C.1.02 of this Service Handbook
about contacting Okidata.
If you have any comments, suggestions, or criticisms of Okidata's service training, please let us know!
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Summary of Contents for DOC-IT3000
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