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Service Guide DOC-IT3000/4000
Chapter 4 Failure & Repair Analysis
RAP#24 - Doc-It Does Not Initialize
START.
After the initial (set-up) of the Doc-It system, the Doc-It control board does not initialize.
Make sure that the Doc-It control board is connected to a 16 bit expansion slot.
Run the Doc-It.BAT file program or reboot your PC.
Does an error message appear on the PC screen?
YES Refer to Section 4.6 of this Service Handbook.
NO Run the config.exe and perform "R" recheck reboot your PC.
Has the problem been resolved?
YES End of procedure.
NO Verify the Okiselect register values match the Okiport settings.
Has the problem been resolved?
YES End of procedure.
NO Verify that the interrupt is not being used by any other option card or
device in the system (config.exe).
Has the problem been resolved?
YES End of procedure.
NO Run the Poweron /d/t (debug/diagnostic mode)
Does "Doc-It control board initialization in process" appear on the PC screen?
YES Reboot the system to verify that the problem has been corrected.
NO What are the error messages? Refer to Section 4.6 of this Service Handbook..
Has the problem been resolved? YES End of procedure.
NO Remove any TSR programs (Run the DOCIT.BAT)
Has the problem been resolved?
YES End of procedure.
NO Replace the Doc-It control board.
Has the problem been resolved?
YES End of procedure.
NO Contact Technical Support.
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Summary of Contents for DOC-IT3000
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