OKIDATA DOC-IT3000, Service Manual, Page: 296 / 428

Page: 194
Service Guide DOC-IT3000/4000
Chapter 4 Failure & Repair Analysis
4.1 GENERAL INFORMATION
4.1.01 Using This Section
This training course was designed for use in isolating DOC-IT 3000/4000 problems to the assembly level.
No attempt has been made to address application problems or to identify faulty components on the printed
circuit boards.
When troubleshooting a defective Doc-It, proceed through the "START HERE" Flowchart (Section 4.2.02).
This flowchart will assist you in categorizing the failure. You will be directed to the appropriate section of
the Service Handbook.
The troubleshooting method you will use is the Repair Analysis Procedure (RAP). When using this method
of failure analysis, the RAP will ask you questions. The answers to these questions will determine the next
course of action to be taken.
If, when applying these procedures to actual failures, you encounter a situation that is not addressed by
the RAPs or is not resolved by using these RAPs, please complete the form in Appendix C and return it to
the Okidata Training Department at the following address:
Technical Training Group
Okidata
532 Fellowship Road
Mt. Laurel, NJ 08054-3499
Your assistance in making this document an invaluable troubleshooting aid is greatly appreciated. Please
feel free to send all comments and suggestions to the address listed above or to the Technical Training
Group, via OKIDATAs Electronic Bulletin Board Service, OKILINK II.
Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)