Océ cx2100, User Manual

Page: 128 / 255

Troubleshooting and routine maintenance
117
C
Improving the print quality
C
If you have a print quality problem, print a test page first ( Menu , 4 , 2 , 3 ). If the printout looks good,
the problem is probably not the machine. Check the interface cable or try the machine on another
computer.
Note
You can resolve a print quality problem by replacing a toner cartridge with a new one when the
LCD shows the
Toner Life End
message.
Examples of poor print
quality Recommendation
White lines or bands or ribbing
across the page „ Make sure that the machine is on a solid level surface.
„ Make sure that the toner cartridges are installed properly. (See
Replacing a toner cartridge on page 167.)
„ Shake the toner cartridges gently.
„ Make sure that the drum unit is installed properly. (See Replacing the
drum unit on page 172.)
„ Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See
Acceptable paper and other media on page 9.)
„ Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 150.)
„ The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 172.)
Colors are light or unclear on
the whole page. „ Make sure that the recommended paper was used.
„ Change the paper to freshly unpacked paper.
„ Make sure that the front cover is closed properly.
„ Shake the toner cartridges gently.
„ Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 150.)
„ Turn off Toner Save. (See Toner save on page 24.)
White streaks or bands down
the page „ Shake the toner cartridges gently.
„ Clean the laser scanner windows with a soft cloth. (See Cleaning the
laser scanner windows on page 150.)
„ One of the toner cartridges may be damaged. Identify the missing
color and put in a new toner cartridge. (See
Replacing a toner
cartridge on page 167.)
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