Nortel Modular ICS 6.0, Manual

Page: 114 / 294

114 / Forwarding your calls
Modular ICS 6.0 System Coordinator Guide P0992640 03
How Line Redirection is different from Call Forward
Call Forward forwards all calls that arrive at a particular
telephone to another telephone within the Norstar system. Line
Redirection redirects only the lines you specify, no matter
which telephones they appear on, to a telephone outside the
Norstar system. Line Redirection takes precedence over Call
Forward.
Using Line Redirection
You redirect lines at a telephone, but once redirected, the lines
are redirected for the entire system.
You can redirect only lines that appear at line buttons on your
telephone.
You can answer the telephone if it rings while you are in the
middle of programming Line Redirection, but none of the
Norstar call handling features are available until the feature
times out. If you need to use a Norstar feature to process the
call, quit Line Redirection programming by pressing
². Do
not press
¨ or you disconnect the call you are trying to
process.
While you are programming Line Redirection you do not
receive any indication of calls that do not actually ring at your
telephone.
Be careful to avoid redirection loops. If for example, you
redirect your lines to your branch office and your branch office
redirects its lines to you, you can create a redirection loop. If
these calls are long distance, you end up paying charges.
For other displays, see Common feature displays on page 247.