Nortel Modular ICS 6.0, Manual

Page: 90 / 294

90 / Handling many calls at once
Modular ICS 6.0 System Coordinator Guide P0992640 03
Listening on hold
If you have been put on hold, you can hang up the receiver
while you wait for the other person to return.
1. Press
³.
2. Hang up the receiver.
3. Press the line button of the call. You may hear indications
from the far end that you are on hold, for example, tones or
music.
4. When the person you were talking to returns you hear them
through your telephone speaker. Lift the receiver and talk.
Holding a call exclusively
You can put a call on Exclusive Hold so that it can be retrieved
only at your telephone.
Press
²àá or ²³. The line appears busy on all
other telephones, and the call cannot be picked up by anyone
else in the office.
Displays
Tip -
If Automatic Handsfree has been assigned to your
telephone, you can use the Handsfree/Mute feature instead of
Listen on Hold.
You have placed one or more calls on hold.
The name of the line that has been held the
longest is displayed.
On hold: LINENAM