Nortel Meridian Meridian 1, Planning, Installation And Operating Instructions, Page: 313 / 556

Page 294 of 536 Chapter 20 — Meridian Mail Compact Option installation and maintenance
553-3121-210 Standard 3.0 January 1999
If the screen is incorrectly displaying the lines on the Meridian Mail Compact
Option screens as a string of “q”s, follow these steps
1 Press <Control> W.
You are presented with a small pop-up menu.
2 Enter IF <Return>.
The screen redraws correctly.
Procedure 66
The keyboard does not respond
1 If there is a printer attached to your system, ensure that the printer is
ready and online. (Refer to
page 217 )
2 Press <Control> ] to switch to Option 11C Compact software. At the
>
prompt, enter AX <Return>.
3 Reset the console port (port 8) by disabling it and reenabling it, as
follows:
a) Follow the procedures described in “Enabling and disabling the
console and AML data ports” on page 208 . Reset the console port
only; do not reset the AML (port 9).
b) Enter AX <Return> to return to Meridian Mail Compact Option.
4 Turn the terminal off and on again.
5 Check the connection between the keyboard and the terminal.
6 Ensure that the terminal settings are correct.
—————————— End of Procedure ——————————
System event and error reports (SEERs)
System event and error reports contain information about every system event
and error that occurs on the Meridian Mail Compact Option system. To
configure Meridian Mail Compact Option to print SEERs as they occur, refer
to
the Meridian Mail Compact OptionSystem Administration Guide (NTP
555-7001-333) .
Follow Procedure 67 to view the SEERs for a given period