Troubleshooting 122
●
You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct
Wi-Fi password.
●
Nobody has changed the name or password of the Wi-Fi network.
●
Your computer supports the type of Wi-Fi security that the network is set to use.
Note:
To connect to the gateway’s Wi-Fi network, each computer or Wi-Fi device must
support the gateway’s Wi-Fi security type.
●
Your computer supports Wi-Fi 802.11g (if
Connection Rate
is set, in the Wi-Fi
Options
Section
to
802.11g only
).
●
Your computer has not been blocked through MAC filtering. (See
Allowing or Denying
Computers Access to the Network (MAC Filter)
.)
Cannot Display the Home Page
Your Web browser may display an error message when you try to display the home page. The
error message depends on your Web browser.
●
“Could not connect to remote server” (Opera)
●
“Internet Explorer cannot display the webpage” (Internet Explorer)
●
“Oops! This link appears to be broken” (Google Chrome)
●
“Safari can’t open the page” (Safari)
●
“The connection has timed out” (FireFox)
Check the following:
●
Your gateway is turned on. (See
Turning Your Device On and Off
.)
●
You have established a connection to your device (through Wi-Fi or through an Ethernet
cable).
●
Make sure that you’re typing the correct address in the Web browser.
Try
http://myrouter
(unless you’ve changed the URL in
Changing the URL
.)
If the home page is still not displayed, try
http://192.168.0.1
or, if you’re using
custom routing settings, replace “192.168.0.1” with the appropriate IP address.
●
The Web browser is a recent version, and Java-enabled. The following are
recommended:
Internet Explorer 10.0 or Higher
Firefox 21.0
