Neopost IN-600 Series User Manual Download Page 232

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Diagnostics and System Data

11.4

Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur
during the life of your Mailing System.

The system performs tests automatically to diagnose the problem and generate
corresponding reports.

The System Data gives data about the status of the system and the events or errors that
have occurred.

Diagnostics

As Supervisor, you can gain access to all the diagnostic data listed below:

Comments

Diagnostic

No.

Sends a message to a server (if connected) to check
the line.

Ping Server

Reports the status ([0] or [1]) of the sensors below:

• Top doc
• Start print
• Cover
• Carriage
• Top Seal

Sensors Status

Auto Feeder

The screen displays, successively, a black bar without
text, then a text.

Display

Displays “Key ok” if the test is correct

Keypad

Checks the two USB ports (need USB keys).

USB ports

Checks the serial port.

Serial Connection

Checks Lan address.

Ping Tool

Checks Lan connection.

IP Configuration Checker

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roubleshooting

Summary of Contents for IN-600 Series

Page 1: ...User Guide IN 600 Franking machine ...

Page 2: ...CONTROL PANEL DESCRIPTION INSIDE CONTACTING NEOPOST ContactNeopostforfurtherassistanceifyouhaveproblems in operating the machine Tel 0845 880 0000 ...

Page 3: ...CONTROL PANEL see manual section 2 3 ...

Page 4: ... Standard Mail 37 3 4 Printing PPI Mail 50 3 5 Printing Incoming Mail with Received Mode 57 3 6 Running No Printing Mail 60 3 7 Settings Details 63 3 8 Advanced Operations 78 Money Operations 81 4 4 1 Overview 83 4 2 Managing Funds 84 4 3 Unlocking the PSD Postal Inspection 88 Managing Accounts and Assigning Rights 91 5 5 1 Accounting and Assigning Rights Overview 93 5 2 Selecting an Account Mode ...

Page 5: ...156 8 5 Display Settings 157 8 6 System Time outs and Settings 159 8 7 High Value Low Funds Warnings and PIN Codes 163 8 8 Weighing Settings 165 8 9 Postage Imprint Default Settings 172 8 10 Imprint Memories 177 8 11 Connection Settings 180 8 12 Time and Date Management 182 Options and Updates 183 9 9 1 Options and Updates Process 185 9 2 Using the Mailbox 186 9 3 Managing Options 188 9 4 Managing...

Page 6: ...mming 219 11 2 Label Jamming 223 11 3 Weighing Problems 224 11 4 Diagnostics and System Data 225 Specifications 229 12 12 1 Mail Specifications 231 12 2 Recommended Operating Conditions 234 12 3 General Mailing Systems Specifications 235 12 4 Operating Specifications 236 Page 3 TOC Nov 12 2015 10 25 ...

Page 7: ... Page 4 TOC Nov 12 2015 10 25 ...

Page 8: ...bout safety precautions and environmental recommendations to operate your equipment in the best possible conditions 1 1 What you will find in this Manual 3 1 2 Safety Requirements 6 How to Disconnect your Mailing System 9 1 Page 1 Read this First Nov 12 2015 10 25 ...

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Page 10: ...ge accounts as a user or set up accounts and control access to the Mailing System as the supervisor Section 6 Reports How you can generate and print out reports for the Mailing System usage funds usage account usage etc Section 7 Online Services Using your Mailing System to access Online Services and connect your system for upgrades Section 8 Configuring your Mailing System All the specifications ...

Page 11: ... time when processing your mail SUPERVISOR indicates that you have to log in as the supervisor using the supervisor PIN to perform the procedure Postage functions of the Mailing System are not accessible in this mode Glossary This manual uses the acronyms listed below Description Acronym Automatic Label Dispenser ALD Postage amount available Credit External Return Address ERA IDentification ID Loc...

Page 12: ...Personal Computer PC Personal Identification Number PIN Postal Security Device Meter PSD Weighing Platform WP 1 Read this First 5 Page 5 Nov 12 2015 10 25 ...

Page 13: ... a wet floor or near water In case of liquid spillage disconnect the power cord from the outlet and proceed with cleaning Use an outlet located near the system that is easily accessible As the power supply cord is the system disconnecting device do not route the power cord between pieces of furniture or over sharp edges Avoid using outlets controlled by wall switches or shared by other equipment M...

Page 14: ...acting him He will inform you of the collection and treatment processes of these machines CE compliance Products presented in this guide conform to requirements of directives number 2006 95 CE 2004 108 CE This is a class A product Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own ...

Page 15: ... mail path at all times Follow the additional safety precautions below Do not place lit candles cigarettes cigars etc on the Mailing System When removing jammed material avoid using too much force to prevent personal injury and damaging components When lifting covers wait for all parts to stop moving before placing hands near the feeder path or printhead To prevent overheating do not block the ven...

Page 16: ...connectors in a wet location Disconnect the LAN cable from the wall before moving your system Disconnecting your Mailing System How to Disconnect your Mailing System 1 First switch your Mailing System to OFF mode see How to Turn the Mailing System to OFF Mode on page 24 Only unplug the power cord when the Mailing System is in OFF mode or Sleep mode to avoid keeping the ink cartridge in an unprotec...

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Page 18: ... section 2 1 System Layout 13 2 2 Accessories 16 2 3 Control Panel Features 17 2 4 Connections 20 2 5 Power Management 23 How to Turn the Mailing System to Sleep Mode 24 How to Turn the Mailing System to OFF Mode 24 11 Page 11 Meet Your Mailing System Nov 12 2015 10 25 ...

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Page 20: ...tem Base Measures the weight of mail pieces Weighing Platform Allows you to control the Mailing System Control Panel Beginning of mail transport path Hopper Guides envelopes into the feeder Rear Guide Wall Holds large envelopes in place for feeding Side Guide Allows you to remove jammed envelopes or labels Jam Release Handle Receives mail pieces after processing Catch Tray 13 Page 13 Nov 12 2015 1...

Page 21: ...Base Measures the weight of mail pieces Weighing Platform Allows you to control the Mailing System Control Panel Beginning of mail transport path Hopper Guides envelopes into the feeder Rear Guide Wall Holds large envelopes in place for feeding Side Guide Allows you to remove jammed envelopes or labels Jam Release Handle Receives mail pieces after processing Catch Tray 14 Page 14 Nov 12 2015 10 25...

Page 22: ...ints the postal imprint on envelopes Ink Cartridge Postage meter Stores postage funds and tracks postage usage Postal Security Device PSD Lift by front side to open Cover 2 Meet Your Mailing System 15 Page 15 Nov 12 2015 10 25 ...

Page 23: ...tem for printing mailing related reports For more information about compatible printers that can connect to your mailing system please contact technical support Barcode Scanner option This scanner is used to identify accounts through barcodes 16 Page 16 Nov 12 2015 10 25 2 Meet Your Mailing System ...

Page 24: ...starting point for batch data reports Item Counter Reset When displayed indicates that the Mailing System will print a label Label Indicator Indicates unread messages in message box Mailbox Indicates the amount to be printed on the envelope Postage Indicates the printing offset status stamp position shifting for thick envelopes Print Offset Indicates the current rate and services selected Rate and...

Page 25: ...mp selection and stamp set up screens Stamp Configur ation Opens the weighing mode selection menu Standard Weighing Differential Weighing Manual weight entry Weighing Mode KEYPAD Allows the entry of alpha or numeric values accounts or other set up information Press a key several times to dis play all possible characters Alphanumeric Keys Clears keypad entries or from the home screen resets rate to...

Page 26: ...nt contexts the table below indicates the successive characters you may obtain by pressing keys several times in a row Alpha numeric Key 1 1 2ABCabc 2 3DEFdef 3 4GHIghi 4 5JKLjkl 5 6MNOmno 6 7PQRSpqrs 7 8TUVtuv 8 9WXYZwxyz 9 0 0 Clear function C 2 Meet Your Mailing System 19 Page 19 Nov 12 2015 10 25 ...

Page 27: ...nect to a printer or an USB memory key To wall socket or feeder Power Connector To Weighing Platform s COM2 3 To auto feeder COM1 To Online Services and or accounting software on a PC LAN Port To memory device or printer USB Ports 20 Page 20 Nov 12 2015 10 25 2 Meet Your Mailing System ...

Page 28: ...am Detail of connections without optional sealer with sealer Base to Weighing Platform s connection COM2 3 Power Source Wall Socket Feeder to Base connection COM1 2 Meet Your Mailing System 21 Page 21 Nov 12 2015 10 25 ...

Page 29: ...Power connectors Power connectors are shown in section Connectors on page 20 22 Page 22 Nov 12 2015 10 25 2 Meet Your Mailing System ...

Page 30: ...m is an Energy Star qualified Mailing System that automatically goes into a low power Sleep mode after a period of inactivity Spending a large portion of time in low power mode not only saves energy but helps your equipment run cooler and last longer Sleep Mode You can also turn the Mailing System to Sleep mode manually To change the period of time after which the Mailing System switches to Sleep ...

Page 31: ... machine OFF Mode To turn OFF your system you can use the ON OFF button located on the right side of the Base How to Turn the Mailing System to OFF Mode 1 Turn your system to Sleep Mode see How to Turn the Mailing System to Sleep Mode on page 24 2 Be sure that the light located next to the key at the top right corner of the control panel is Amber meaning that the Mailing System is in Sleep mode 3 ...

Page 32: ...to Set Postage for Manual Amount Entry Mail 46 How to Process Manual Amount Entry Mail 49 3 4 Printing PPI Mail 50 How to Set Postage for PPI Mail 51 How to Process PPI Mail 53 3 5 Printing Incoming Mail with Received Mode 57 How to Set Received Mode printing 57 How to Process Received Mail 59 3 6 Running No Printing Mail 60 How to Set No Printing Mail processing 60 How to Process No Printing Mail...

Page 33: ...nt Offset 75 How to Use an Imprint Memory 76 3 8 Advanced Operations 78 How to Enable an Emergency Stop 78 How to Reset Batch Counters 79 How to Fill the Automatic Label Dispenser 80 26 Page 26 Processing MailNov 12 2015 10 25 ...

Page 34: ...postage A specific Imprint Configuration Menu that allows you to set stamp parameters To directly gain access to the Configuration Menu of the Type of stamp press Shortcut Key on the Control Panel Your system has six Shortcut Keys for direct access to save time You can eliminate key strokes for rate selection imprint memories label printing add or check funds weighing mode selection and to customi...

Page 35: ...print Ad die optional ERA optional Print offset optional Sealing option mechanical Received Printing Incoming Mail with Received Mode on page 57 Printing Received or the date on incoming mail Print date and or Received Print offset optional No printing Running No Print ing Mail on page 60 Counting by feeding using optional feeder Counter reset Turn sealer off if installed The system selects Standa...

Page 36: ...cking additional issues concerning your Mailing System ink level funds Frequently Asked Questions on page 34 This section also describes how to use the Mailing System automatic feeder Using the Feeder on page 35 Sorting Mail by Type and Task To save time sort your mail in groups that have similar characteristics This will prevent you from changing stamp settings too often and allow you to fully be...

Page 37: ... see Settings Details on page 63 4 Rates to apply and services to add 5 Physical characteristics Separate mail pieces that exceed the weight size or thickness allowed in the system mail path see Mail Specifications on page 231 6 Finally sort each stack by item size Turning On Your System and Starting a WorkSession Turning the system on automatically starts a work session on the Mailing System At s...

Page 38: ... Start a Work Session To log in as a user 1 Press to wake up the system The system may display one of the following screens Home Screen Standard Login Screen Account Screen 3 Processing Mail 31 Page 31 Nov 12 2015 10 25 ...

Page 39: ...ts To find an account Find your account quicker instead of using up and down arrows type the account number or use a barcode scanner optional To type letters instead of figures using the keypad press the corresponding key several times in a row like a cell phone Example To have N press twice the key 6 Accounting information To change allocating accounts when a session is already opened see Changin...

Page 40: ...ce you are logged in as user 1 Either Press and select Customize stamp Press or The Customize stamp screen is displayed 2 Select Stamp type The Type of stamp screen is displayed 3 Select the type of stamp in the list and press OK The Customize stamp screen is updated and displays the menu items that allow you to modify the stamp options 4 Press to return to the home screen 3 Processing Mail 33 Pag...

Page 41: ... How to Fill the Sealer Bottle on page 209 Is the sealing moistening device properly filled if installed Before laying envelope s on the weighing platform your home screen should display 0 g If _ g is dis played perform a rezero of the WP See How to Rezero the Weighing Platform on page 168 Is the Weighing Platform properly zeroed or tared See How to Fill the Automatic Label Dispenser on page 80 Ar...

Page 42: ...Use the Feeder Feeding a stack of mail pieces 1 Fan the envelopes to separate them 2 Bevel the edge of the stack 3 Place the envelopes in the hopper their upper edge resting against the rear guide 4 Adjust the side guide for large envelopes To adjust the guide push it gently to rest against the envelopes without pressing Envelopes flaps must be closed not nested Do not try to seal self adhesive en...

Page 43: ...process Use this setting if several thin envelopes pass at one time through the feeder or if thick envelopes are blocked at the entrance of the mail path 1 Open Feeder Cover 2 Change lever position 1 for thin envelopes 2 for thick envelopes 3 Close the Feeder Cover 36 Page 36 Nov 12 2015 10 25 3 Processing Mail ...

Page 44: ...ded sequence to process your mail As mail requirements quickly vary some settings may not be necessary or their order may vary You must begin with selecting the Type of stamp to gain access to the additional options and be able to run your mail standard is default Make sure you have already completed the preparation steps mentioned in Preparing and Starting your Work Session on page 29 How to Set ...

Page 45: ...icated on line 2 of the screen To change the type of stamp select Stamp type and then select Standard in the Type of stamp screen For more details see How to Change the Current Type of Stamp on page 33 To select an option in the screen Use related keys located on right hand side of display 38 Page 38 Nov 12 2015 10 25 3 Processing Mail ...

Page 46: ...RA or None in the ERA list screen For more details see How to Add or Cancel an ERA on the Stamp on page 73 Check or change the Date After 5pm the mailing system automatically advances the postage date to the next day When the notification screen pops up please press Yes to confirm Select Date and then select a date option in the Date advance screen Select Today s date for printing today s date For...

Page 47: ...ding on the quantity and type of mail you have to process you can choose an efficient weighing method that uses the weighing platform to save time see Choosing a Weighing Type on page 67 To change the current weighing mode press and select a weighing mode in the Weighing type screen For more details see How to Change the Weighing Type on page 69 If the WP automatic selection is activated see Weigh...

Page 48: ...the stamp quickly consider using imprint memories The memories store stamp characteristics together with rates and if activated charged account See Using Imprint Memories on page 76 Processing Standard Mail Mail processing mainly depends on the weighing method you have chosen It is indicated by the icon in the Weighing Type zone of the screen If you need to change the current account before applyi...

Page 49: ...cally when you withdraw the mail piece from the weighing platform To enable Smart Start see How to Activate Deactivate Smart Start on page 162 3 Withdraw the envelope from the WP and insert it into the mail path against the rear guide wall with the side to be printed facing upwards If a mail piece is bigger than mail path maximum thickness press to print a label The label is printed To know the ma...

Page 50: ...postage on the home screen and starts motors automatically 3 To print the stamp insert the mail piece into the base against the rear guide wall with the side to be printed facing upwards If a mail piece is bigger than mail path maximum thickness press to print a label The label is printed To know the maximum thickness see Mail Specifications on page 231 4 The Mailing System applies postage and the...

Page 51: ...t and postage on the home screen starts motors and prints the label automatically If you inadvertently remove more than one item from the WP replace removed items on WP before weight stabilization to avoid printing label about 1 5 seconds 3 Repeat the previous step for each piece of mail To quit the process at any time press When you remove the last object from the Weighing Platform the Mailing Sy...

Page 52: ...ed To know the maximum thickness see Mail Specifications on page 231 3 The Mailing System applies postage and the mail piece or label is sent to the catch tray When sealer is activated collect the mail stack in the catch tray and put stack aside to let envelopes dry To print several identical labels 1 Press and enter the number of labels Make sure the labels are available in the label dispenser se...

Page 53: ...e following Postage must be set manually to the desired amount Make sure you have already completed the preparation steps mentioned in Preparing and Starting your Work Session on page 29 How to Set Postage for Manual Amount Entry Mail Required settings 1 Make sure you are on the home screen of the Normal type of imprint The home screen indicates weight postage and currently selected rate as illust...

Page 54: ...nt screen The type of imprint is indicated on line 2 of the screen To change the type of stamp Select the Imprint Type line Press OK and then select Manual Amount Entry in the Imprint screen Press OK The following screens appears 3 Processing Mail 47 Page 47 Nov 12 2015 10 25 ...

Page 55: ... How to Add or Cancel an ERA on the Stamp on page 73 4 Add or change the amount manually Select Amount The Manual Amount Entry screen appears Enter the desired amount Press OK 5 If needed Change the date or date format from the Imprint screen as follows Select Date Select a date option in the Date advance screen Select No date advance to print the current date For more details see How to Change th...

Page 56: ...l Amount Entry Mail on page 46 How to Process Manual Amount Entry Mail The postage amount is displayed on the home screen To print postage directly on mail pieces 1 Insert the envelope or label into the mail path against the rear guide wall with the side to be printed facing upwards The side that you want to print on should be facing upwards If a mail piece is bigger than mail path maximum thickne...

Page 57: ...hoosing a Type of Stamp on page 27 Setting PPI Mail The procedure below outlines steps required to process mail As mail requirements differ from day to day some of the settings may not be necessary or their order may vary You must begin by the type of stamp selection step to gain access to the corresponding parameters and be able to run mail Make sure you have already completed the preparation ste...

Page 58: ...heck that you are in the PPI type of stamp If not see section Selecting the Type of Stamp on page 33 The type of stamp is indicated at the top of the home screen 2 Press to access the stamp configuration menu 3 Processing Mail 51 Page 51 Nov 12 2015 10 25 ...

Page 59: ...o apply the optional setting s You can add an ERA or an ad die to the stamp or shift the imprint position for envelopes with a steep edge print offset To do so 1 See Configuring the Stamp on page 71 Setting an Imprint Memory for PPI Mail To set the stamp quickly consider using imprint memories The imprint memories store stamp characteristics together with rates and if active accounts See Using Imp...

Page 60: ... start running If the Smart Start function is activated the motors start automatically when you withdraw the mail piece from the weighing platform To enable Smart Start see How to Activate Deactivate Smart Start on page 162 3 Withdraw the envelope from the WP and insert it into the mail path against the rear guide wall side to be printed facing upwards If mail piece is bigger than mail path maximu...

Page 61: ... on the home screen and starts motors automatically 3 To print the stamp insert the mail piece into the base against the rear guide wall side to be printed facing upwards If mail piece is bigger than mail path maximum thickness see Mail Specifications on page 231 press before you press to print a label The label is printed at once 4 The Mailing System applies postage and the mail piece or label is...

Page 62: ...home screen starts motors and prints the label automatically If you inadvertently remove more than one item from the WP replace removed items on WP before weight stabilization to avoid printing label about 1 5 seconds 3 Repeat the previous step of each piece of mail To quit the process at any time press When you remove the last object from the WP the Mailing System asks if you want to print it You...

Page 63: ... 231 press before you press to print a label The label is printed at once The Mailing System applies postage and the mail piece or label is sent to the catch tray Otherwise if you want to print several identical labels 1 Press and enter the number of labels Make sure the labels are available in the label dispenser see Filling the Label Dispenser on page 80 2 Press to print the labels When using se...

Page 64: ...re below outlines steps required to stamp incoming mail You must begin with selecting the Type of stamp to gain access to the corresponding parameters and be able to run mail Make sure you have completed the preparation steps mentioned in Preparing and Starting your Work Session on page 29 How to Set Received Mode printing Required settings 1 Make sure you are on the home screen of the Received ty...

Page 65: ...ctivate printing Received Select the option to change The buttons indicate the current status of the options The screen indicates the current status of the options Press to return to the home screen To select an option on the screen use related keys located on the right hand side of the display You can also apply this optional setting 1 Move the stamp away from the envelope edge for thick envelope...

Page 66: ...n page 57 How to Process Received Mail On the Received home screen 1 Press System motors start running 2 Insert the mail piece into the mail path against the rear guide wall side to be printed facing upwards The Mailing System applies the imprint and the mail piece is sent to the catch tray 3 Processing Mail 59 Page 59 Nov 12 2015 10 25 ...

Page 67: ...processing The procedure below outlines steps required to process mail You must begin with selecting the Type of stamp to gain access to the corresponding parameters and be able to run mail Make sure you have completed the preparation steps mentioned in Preparing and Starting your Work Session on page 29 How to Set No Printing Mail processing Main setting 1 Make sure you are on the home screen of ...

Page 68: ...ng in the Type of stamp screen For more details see How to Change the Current Type of Stamp on page 33 3 Press to return to the home screen If you want to seal envelopes without printing you must turn the sealer lever on see Using the Sealing Function on page 77 You are now ready to process mail 3 Processing Mail 61 Page 61 Nov 12 2015 10 25 ...

Page 69: ... No Printing Mail 1 Press System motors start running 2 Insert the mail piece s into the mail path against the rear guide wall side to be printed facing upwards see How to Use the Feeder on page 35 62 Page 62 Nov 12 2015 10 25 3 Processing Mail ...

Page 70: ...counts 1 As a user Press and select the path Account The list of accounts that are available is displayed 2 Select the account you want to use and press OK 3 Press to return to the home screen The current account number is displayed Using Barcode Scanner to Change of Account A barcode scanner can be used for One Click entry of accounts into your Mailing System 63 Page 63 Nov 12 2015 10 25 3 Proces...

Page 71: ...a rate Using a shortcut list in the rate selection screen Using the rate wizard that asks you to choose all the rate parameters class destination format services in complete lists of options Using a list of the last 10 selected rates from the rate history On the home screen press to select the default rate and refresh weight How to Select a Rate To select a rate 1 Either Press and select the path ...

Page 72: ...e system are displayed in the list Selecting a Destination For Domestic Mail Classes you may be prompted to enter the destination postal or zone code Use the C key to delete the existing postal or zone code if any and enter the new destination postal or zone code For International Mail Classes use the arrow keys to highlight Code Selecting a Service All the services available depending on your pre...

Page 73: ...73 Managing Prepaid Imprints PPI on page 197 How to Select a PPI To select a PPI 1 On the PPI Home screen Press on the keyboard and then select PPI number The Select PPI screen is displayed 2 To select a PPI on that screen you can Type the PPI number Select the PPI using the arrows 3 Press OK to validate your selection and return to the Imprint screen 66 Page 66 Nov 12 2015 10 25 3 Processing Mail...

Page 74: ...eight Entry Items exceeding WP capacity see Specific ations on page 229 The recommendations in the table only apply to items processed with the same rate The Weighing type icon on the screen indicates the weighing method selected and thus the source that provides the weight of the mail piece to the system Details on the Weighing Modes All weighing options listed below may not be available in your ...

Page 75: ... the mail piece automatically You can leave all the mail pieces in a tray on the Weighing Platform the Mailing System will ask you to confirm printing for the last item removed from the tray Differential Weighing Automatic Label optional This mode is identical to Differential Weighing except that the system automatically prints the postage on labels Changing the Weighing Type At start up the defau...

Page 76: ...s actually displayed in the screen depend on the weighing devices that are connected to your Mailing System and on features that are activated 2 Select the weighing type If you select the option Differential Weighing Automatic tape make sure the Auto Label Dispenser is properly filled with labels See How to Fill the Automatic Label Dispenser on page 80 3 Processing Mail 69 Page 69 Nov 12 2015 10 2...

Page 77: ...el to stick onto the mail piece How to Enter the Weight Manually To enter the weight manually from the home screen you must first select the postal class 1 Either Press and select the path Job settings Weighing type Press or The Weighing mode screen is displayed 2 Select Manual weight entry The Manual weight entry screen is displayed You have to enter a weight that is upper than the capacity autho...

Page 78: ... from the right edge of the envelope See also How to Change the Current Type of Stamp on page 33 Type of Process and Type of Stamp on page 27 Navigating in the Stamp Settings When you have selected the Type of stamp To access the configuration menu of the Type of stamp press To return to the Type of stamp home screen press Advancing or Omitting the Date The Date Advance function allows you to chan...

Page 79: ...To choose another day select the corresponding item in the list The icon indicates the current selection 4 Press OK to apply changes and return to the configuration menu Adding an ERA and Ad Die to the Stamp You can add an ERA and or an ad die to the stamp as illustrated below Elements of a stamp imprint See also The supervisor manages the lists of the available ERAs and ad dies See Managing ERAs ...

Page 80: ...mize stamp Press or 2 Select ERA The Select ERA screen is displayed 3 Select the desired ERA in the list or None for printing no ERA The icon indicates the current selection 4 Press OK to validate your selection The Customize stamp screen is displayed with updated parameters home screen 3 Processing Mail 73 Page 73 Nov 12 2015 10 25 ...

Page 81: ...lect the ad die in the list or select None for printing no ad die The icon indicates the current selection Royal Mail requires blue ink to be used when franking letters eligible for the Business Mail discount using BM slogan 4 Press OK to validate your selection The Customize stamp screen is displayed with updated parameters home screen See also Managing Ad Die on page 190 74 Page 74 Nov 12 2015 1...

Page 82: ...h rounded edges Offset Imprint printing offset How to Move the Stamp Print Offset To add an offset to the stamp position 1 As a user Press and select the path Job settings Print position The Print position setting screen is displayed 2 Select the offset and press OK to validate 3 Processing Mail 75 Page 75 Nov 12 2015 10 25 ...

Page 83: ...s are stored in a single memory Just press the imprint memory key instead of multiple keystrokes to select all the required elements See also To prepare imprint memories as supervisor see Imprint Memories on page 177 How to Use an Imprint Memory To use an imprint memory 1 Either Press and select the path Imprint Memories Press or The imprint memories list is displayed 2 Select an imprint memory in...

Page 84: ...l envelopes while printing postage Move the selector at the front of the Feeder right or left to change the sealing mode Sealer OFF Sealer ON Do not insert envelopes already sealed in the Feeder when the Sealing Function is ON the envelopes could jam 3 Processing Mail 77 Page 77 Nov 12 2015 10 25 ...

Page 85: ...perations 3 8 Emergency Stop If you want to stop the system in the event of an emergency How to Enable an Emergency Stop To stop the run process immediately 1 Press 78 Page 78 Nov 12 2015 10 25 3 Processing Mail ...

Page 86: ...ssociated to counters see Reports on page 115 How to Reset Batch Counters To reset a Counter 1 On the Homescreen display Press the Reset counter button The counter is reset or 1 As a user Press and select the path Batch settings Start batch counters 2 Select the counter you wish to reset and press OK 3 Processing Mail 79 Page 79 Nov 12 2015 10 25 ...

Page 87: ...penser 1 Stack the labels and insert them in the dispenser face to print on the right hand side and peel off tab on the top 2 Push the block of labels down until you feel the label click into position The Label Dispenser can hold up to 40 labels 80 Page 80 Nov 12 2015 10 25 3 Processing Mail ...

Page 88: ...em to allow postage operations 4 1 Overview 83 4 2 Managing Funds 84 How to Check the PSD Meter Funds 84 How to Add Funds to the PSD Meter 86 4 3 Unlocking the PSD Postal Inspection 88 How to Unlock the PSD 88 How to Check the Date of the Next Call 89 81 Page 81 Money Operations Nov 12 2015 10 25 ...

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Page 90: ...s properly configured see Connection Settings on page 180 Managing Funds As a user you can carry out the following operations dealing with funds in your Mailing System Check the available funds in the PSD Add funds to the PSD The funding operations trigger a connection of the Mailing System to Postal Services through the internet connection Tracking Funds You can generate reports on the use of you...

Page 91: ...mplete your current task Remaining funds are continuously displayed at the bottom of the home screen see Control Panel Features on page 17 You can also use the procedure below How to Check the PSD Meter Funds To check available funds 1 Either Press and select the path My Funds Press or The Funds Menu is displayed 84 Page 84 Nov 12 2015 10 25 4 Money Operations ...

Page 92: ... shown below Ascending funds used Descending funds available Adding Funds You can add funds to your Mailing System at any time by complete the steps listed below The Mailing System then connects to the Postal Services and validates the operation 4 Money Operations 85 Page 85 Nov 12 2015 10 25 ...

Page 93: ...he code using the keypad and press OK The Funds Screen is displayed By default the system displays the value of the previous transaction 4 Enter the amount of postage to add using the keypad use C to clear a digit press C twice to clear the field The amount must be in the range of Minimum reset amount and Maximum reset amount 86 Page 86 Nov 12 2015 10 25 4 Money Operations ...

Page 94: ... a communication error the amount previously entered cannot be changed Check connection settings see Connection Settings on page 180 6 You can open the Funds Used Funds Available screen to check your account balance once the transaction is complete see How to Check the PSD Meter Funds on page 84 See also As supervisor you can set the Mailing System to ask for a PIN code for crediting see How to Se...

Page 95: ...iling System time after Daylight Savings Time transitions as connecting to the Postal Server sets the Mailing System time and date How to Unlock the PSD To unlock the PSD and manually connect to the Postal Server 1 Either Press and select the path My Funds Press or 2 Select Postal Inspection The system asks for confirmation 3 Press OK to connect to the Postal Server If the audit is successful the ...

Page 96: ...for example that the network will be available at this time How to Check the Date of the Next Call To display the date of the next server call 1 Either Press and select the path My Funds Press or The date of the next call is displayed on the screen 4 Money Operations 89 Page 89 Nov 12 2015 10 25 ...

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Page 98: ...etup an Account 97 How to Change a Shared PIN Code 98 5 4 Managing Accounts 102 How to Create an Account 104 How to View Edit Account Information 105 How to Activate Deactivate an Account 106 How to Delete an Account 106 How to Export an Account List 107 How to Import Accounts 108 5 5 Managing Operators 109 How to Create an Operator 110 How to Modify an Existing Operator 112 How to Assign Accounts...

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Page 100: ... your Mailing system on line or with MAS PC software The Accounts Function Activating the Accounts Function in the Mailing System is a convenient way to monitor track and control postage expenses by for example associating accounts to departments in your organization Marketing Sales etc or to different companies if the Mailing System is shared When the Accounts Function is activated the currently ...

Page 101: ...ct the usage of your funds The different access control policies you can implement as the supervisor are No PIN code unlimited access Unique System PIN Code single PIN code for all users Personal PIN Codes users enter their PIN code to access the system In this mode the operators use only the accounts you allow them to access 94 Page 94 Nov 12 2015 10 25 5 Managing Accounts and Assigning Rights ...

Page 102: ...for a connection to a PC based mail accounting application and should be set by a service representative Account Modes table The table below summarizes the Account mode options available and the function of each option on the user and supervisor points of view Action required to access the system Function Account mode Unlimited access to the sys tem No postage tracking No access control No Account...

Page 103: ...How to Log in as Supervisor on page 152 Press and select the path Account Management Account Mode Selection The Account Mode Selection screen is displayed with the current Account Mode shown 2 Select another Account mode 3 Press OK to confirm 4 If required enter the PIN code and press OK The Mailing System then confirms that the Account Mode has been changed If you have selected the Remote account...

Page 104: ...to the system This is the default mode in your Mailing System Implementing No account Follow the procedure How to Display and Change the Account Mode on page 96 and select the No Account mode No Account Management Menu In No account mode No other setting is necessary for the No Account mode 97 Page 97 Nov 12 2015 10 25 5 Managing Accounts and Assigning Rights ...

Page 105: ...and select the No account with access control mode 2 Enter the 4 digit shared PIN code the users will have to enter at log in No Account with Access Control Management Menu In No Account with access control mode the menu allows you to change the shared PIN code How to Change a Shared PIN Code 1 As the supervisor see How to Log in as Supervisor on page 152 Press and select the path Account Manageme...

Page 106: ...ow the steps outlined in How to Display and Change the Account Mode on page 96 and select the Accounts Mode 2 Create accounts as indicated in How to Create an Account on page 104 When you activate the Accounts Mode the system creates an account by default Accounts Mode Management Menu In Accounts Mode the menu allows you to manage your accounts See also To add modify or delete accounts see Managin...

Page 107: ... wish to implement see How to Create an Account on page 104 3 Create the Operator PIN codes you wish to implement see How to Create an Operator on page 110 At the same time assign accounts to the operators As long as your structure is not complete you may want to create accounts and operators without activating them Users can only use activated accounts or operator PIN codes Accounts with Access C...

Page 108: ...thorized technician Implementing Remote account management To implement the Remote account Management Feature 1 Connect the PC to the Mailing System and start the Account Management Application on the PC see the diagram in Connectors on page 20 and the PC application user guide 2 On the Mailing System activate the mode Remote Account Management see How to Display and Change the Account Mode on pag...

Page 109: ...ccess Control on page 100 If you use a postal expense management software your accounts are managed by the PC Account Information Number of accounts The number of accounts you can create is set to 10 by default and can be increased to 150 if required Every account includes the following information which is displayed on the Add account screen Account summary 102 Page 102 Nov 12 2015 10 25 5 Managi...

Page 110: ...sers Active Inactive Status Naming limitation Account names must be unique within the system Additional information See also About changing the maximum number of accounts see Account level on page 147 Printing the current account list Account Report on page 129 Account Management Follow the steps below to create modify activate deactivate or delete accounts You can also import a list of accounts S...

Page 111: ...ement Manage accounts Account list The Account list screen is displayed 2 Select Add Account 3 Enter the account Number and Name using the keypad and press OK Select the Account Status the button displays the current status Active or Inactive 4 On the Add account screen press OK The Account creation summary screen is displayed 5 Press OK to confirm the creation of the account 104 Page 104 Nov 12 2...

Page 112: ... select the path Account management Manage accounts Account list The Account list screen is displayed 2 Select the account or type the account number and press OK 3 Select Edit Modify The Edit Modify screen appears 4 Select each parameter and change it using the keypad use key C to clear characters and then press OK The Account modification summary screen is displayed 5 Press OK to accept the chan...

Page 113: ...K on the Account modification summary If an account is deactivated it is no longer visible to the operator Deleting Accounts You may need to delete an account How to Delete an Account To delete an Account 1 Perform procedure How to View Edit Account Information on page 105 2 On the Account management screen select Delete instead of Edit Modify A confirmation of account deletion is displayed An acc...

Page 114: ...ist You can export an account list as a CSV file for use as back up or to modify it to create new accounts How to Export an Account List To export an account list on a USB memory key 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Account management Manage accounts Export Account list 2 Insert the USB memory key into the USB port of the base at rear left and p...

Page 115: ...efore re importing it into the Mailing System See also Maximum number of accounts Account Information on page 102 How to Import Accounts To import accounts from a CSV file 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Account management Manage accounts Import Account list 2 Insert your USB memory key into the USB port of the base at rear left and press OK 3 ...

Page 116: ...only manage the operator PINs from the PC Operator Options The following options must be specified when creating operators Description Format Option Operator PIN code Two Operators cannot have the same PIN code 4 digit PIN code Operator name Two Operators cannot have the same name 20 alphanumeric characters Name Users can only log in using active Operator s PIN codes Active Inactive Status Account...

Page 117: ...r to create an operator you must first set up an Account with Access Control in Account Mode Management Mode How to Create an Operator To create an Operator 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Account management Manage operators The Manage Operator screen is displayed 2 Select Operator List The Operator list screen is displayed 110 Page 110 Nov 12 ...

Page 118: ...ator will be allowed to use You can complete this step later see How to Assign Accounts to an Operator on page 113 6 Press OK The Operator creation summary screen is displayed 7 Press OK to create the Operator Modifying Operators Follow the steps listed below to modify operator s name PIN code status or assigned accounts 5 Managing Accounts and Assigning Rights 111 Page 111 Nov 12 2015 10 25 ...

Page 119: ...elect Edit Del 4 Select Edit Modify The Edit Modify screen is displayed 5 Change the operator options as needed and press OK to display the Operator modification summary screen Use key C to clear characters 6 Press OK to accept your changes Assigning Accounts to Operators You can define the Accounts Access to each operator by assigning accounts to each operator On user screens only accounts are di...

Page 120: ...perators The ability to select the status of an operator allows you to create as many operators as you need in advance Users cannot use deactivated operator PIN codes for new operators How to Activate Deactivate an Operator To activate or deactivate an Operator 1 Perform procedure How to Modify an Existing Operator on page 112 2 In the operator options select the line Status to activate or deactiv...

Page 121: ...rator To delete an Operator 1 Perform procedure How to Modify an Existing Operator on page 112 2 Select Delete instead of Edit Modify The Delete confirmation screen is displayed 3 Press OK to delete the operator otherwise press 114 Page 114 Nov 12 2015 10 25 5 Managing Accounts and Assigning Rights ...

Page 122: ... a User 120 How to Generate a Report as Supervisor 121 6 3 Counter Data 122 6 4 Postage Data 124 6 5 Funds Data 127 6 6 Account Data 129 How to Generate the Account Report 130 How to Generate the Operator List Report 133 6 7 System Data 134 How to Generate a IP Configuration Report 137 How to Generate a Proxy Configuration Report 137 115 Page 115 Reports Nov 12 2015 10 25 ...

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Page 124: ...ling activity over the past two years Additional reporting capabilities are available through connection to PC based accounting software solutions MAS The table below lists the available reports List of Reports Output on L label or envelope S screen P USB printer F USB memory key Page Output Devices Report description Report name COUNTER DATA Batch Data Re port on page 122 SP Batch Counter and cor...

Page 125: ...n the PSD Funds Usage Inform ation Adding Postage Report on page 128 SPF Last refill operations performed on the machine in a selected period Adding Postage ACCOUNT DATA Account Report on page 129 PF List of accounts in the system supervisor only Account Report Single Ac count Re port on page 131 S Usage for a specific account selected in an account list for a selected period Single Account Multi ...

Page 126: ...ase er rors on page 135 Meter er rors on page 136 SPF Events listed for diagnostics with customer service assistance only supervisor only Base Events PSD Events IP Config uration Report on page 136 L IP configuration settings IP Configuration Re port Proxy Configura tion Re port on page 137 L Proxy configuration settings Proxy Configuration Report 6 Reports 119 Page 119 Nov 12 2015 10 25 ...

Page 127: ...elect the path Reports 2 A list of available report types is displayed 3 Select the report type and press OK 4 Depending on the report type the system may ask for preferences such as Period of time targeted begin date end date Desired account etc Select or type the required parameters and press OK The Output selection screen is displayed 5 Select an available output device The system will send the...

Page 128: ... To generate a Report 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Reports 2 Resume with the steps outlined in How to Generate a Report as a User on page 120 6 Reports 121 Page 121 Nov 12 2015 10 25 ...

Page 129: ...creen USB printer Content Comments Fields Begin Date of last reset End Current date Period On printed report only Die number Number of items without 0 00 items Total value of items After issuing reports like Metering Batch Data or Received Batch Data you may wish to reset the batch counters so that your next set of reports restart from zero at the current date See Using Batch Counters on page 79 1...

Page 130: ...e to view incoming mail batch counter Output Screen USB printer Content Comments Fields Begin Date of the last reset End Current date Period Number of items Incoming Mail After issuing reports like Batch Data or Received Batch Data you may wish to reset the batch counters so that your next reports restart from zero at the current date See Using Batch Counters on page 79 6 Reports 123 Page 123 Nov ...

Page 131: ...End date of the report The default End date is then 31 days later You can specify another End date but maximum is Begin date 31 days Default period Begin 1st day of the current month End Current day Output Screen USB printer USB memory key Content Comments Fields On printed report only Die number For each day in the period Day number Number of items processed zero and non zero Total postage value ...

Page 132: ...e selection of month and year Default period Begin Current month of the previous year End Current month Output Screen USB printer USB memory key This will generate a report from September 2012 to September 2013 Content Comments Fields On printed report only Die number For the period for each month presented in data collected Month name and year Total number of items processed Total postage value f...

Page 133: ...port you have to be logged in as a user Output Screen USB printer Content Comments Fields For each permit indicia including date only permit if present Permit friendly name Permit mail piece total count Total weight Grand total mail piece count for all the permit indicia 126 Page 126 Nov 12 2015 10 25 6 Reports ...

Page 134: ...Fields Printed report only Current date and time Printed report only PSD status Printed report only Die number Total postage printed by the system Funds used ascending Postage available in the system to print Funds available descending Total funds downloaded into the system Must be equal to ascending descending Control total Total number of normal items Non zero items Total number of zero items Ze...

Page 135: ...gged in as a supervisor Output Screen USB printer USB memory key Content Comments Fields Period Default period Begin Current date 6 months End Current date On printed report only Die number Represents the new total amount available in the machine For each postage download performed Download date time Funding amount New descending 128 Page 128 Nov 12 2015 10 25 6 Reports ...

Page 136: ...ervisor The current Account mode has to be Account or Account with access control Output Printer USB memory key Content Data For each account Account number Account name Status When Advanced reporting is enabled budget and surcharge data is included in the report Please contact your Customer Service to enable options 129 Page 129 Nov 12 2015 10 25 6 Reports ...

Page 137: ...enerate the Account Report 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Account management Manage accounts Account report 2 Select an Output and then press OK 130 Page 130 Nov 12 2015 10 25 6 Reports ...

Page 138: ...de has to be Accounts or Accounts with access control You have to select an account in the list of accounts then the Begin date and the End date of the report Default period Begin 1st day of the current month End Current date Output Screen Content Comments Fields Period printed report only Die number Account number Account name Number of items processed zero non zero items Total postage value 6 Re...

Page 139: ...unts with access control You have to specify the period for the report Begin and End dates Default period Begin 1st day of current month End Current date Output Screen USB printer USB memory key Content Comments Fields Period On printed report only Die number If in the period some items were printed using a mode without accounts default ac count these items appear in the report un der the name Oth...

Page 140: ...e Status Activated Deactivated Active account assigned status if there is at least one active account assigned to the operator the value is Yes otherwise the value is No How to Generate the Operator List Report To generate the operator list report 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Account management Manage operator Operator report 2 Select the Ou...

Page 141: ...t Fields Imprint default settings Default ERA Default Ad die Default Rate Date advance parameters Funds settings High value Low Funds Connections settings System settings including for example MMI settings language default home screen sleep mode timeout backlight Weighing settings Geo code weight threshold rounding mode Connection settings See also Generating a Report on page 120 134 Page 134 Nov ...

Page 142: ...SB Key If you use screen to see this report Scroll the errors using the arrow keys and Press if you want to go back to the selection of the output Content Comments Fields Reference code of the base error BAS XX YYY XX is a 2 digit number YYY is a 3 digit number Code Date when error occurred Date Number of imprints when this error occurred Cycles See also Generating a Report on page 120 6 Reports 1...

Page 143: ...tent Comments Fields Reference code of the meter error PSD XX YYY XX is a 2 digit num ber YYY is a 3 digit number Code Date when error occured Date Number of imprints when this error occured Cycles See also Generating a Report on page 120 IP Configuration Report Requirements To generate this report you must be logged in as Supervisor the mailing machine must be connected to the network with a LAN ...

Page 144: ...ting a Report on page 120 Proxy Configuration Report Requirements To generate this report you must be logged in as a supervisor Output The Proxy Configuration report output is Label How to Generate a Proxy Configuration Report To generate a Proxy Configuration Report 1 See Generating a Report on page 120 6 Reports 137 Page 137 Nov 12 2015 10 25 ...

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Page 146: ... up online 7 1 Online Services Overview 141 7 2 Connecting to Online Services 142 How to Call Online Services Manually as a User 143 How to Call Online Services Manually as Supervisor 143 How to Test the Connection to Online Services 144 7 3 Uploading Statistics 146 How to Upload Report Data to the Online Services Server 146 7 4 System Online Services 147 139 Page 139 Online Services Nov 12 2015 1...

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Page 148: ... your mailing machine ink supply and e mails an alert notification when it is time to re order Remote diagnostics and technical support experienced technical professionals analyze your mailing machine s error logs diagnose your mailing machine before an on site service visit and your system software can be updated remotely reducing service delays Slogan ERA download order a new slogan ERA and get ...

Page 149: ...lly connects when it s time to re order ink supplies It is strongly recommended that you leave the Mailing System turned on in sleep mode and connected to a network during the night to allow the connection to the Online Server to occur automatically Manual Calls Manual calls allow you to connect to the Online Server in order to retrieve new information update postal rates ERA slogan or messages or...

Page 150: ...ger a generic call 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Online services Generic call The Mailing System connects to the server and downloads the available elements rates ad dies etc 2 Check your mailbox for messages see Using the Mailbox on page 186 Synchronize Call This type of call is only for executing on request from your Customer Service This c...

Page 151: ...ontacted Test server Establishes a connection and tests the communication dialog with the server This test indicates that transactions can be held normally Test server is a bandwidth test and should only be undertaken after a request from Customer Service How to Test the Connection to Online Services To ping the server 1 As a user Press and select the path Online Services Ping server 2 Or as super...

Page 152: ... Services Test server 2 Or as supervisor see How to Log in as Supervisor on page 152 Press and select the path Online Services Test server The call process starts and displays its sequence of operations on the screen 7 Online Services 145 Page 145 Nov 12 2015 10 25 ...

Page 153: ...em uploads basic statistic data for basic postal expense management reporting Enhanced reporting is optional See Activating New Options on page 189 How to Upload Report Data to the Online Services Server To upload report data 1 As a user Press and select the path Online Services Statistics upload 2 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Online Services ...

Page 154: ...ection ensures that the latest postal rates are installed on your Mailing System When the Postal Service announce changes in their rate and fee schedule the Online Services server downloads the new rates into your Mailing System Your Mailing System automatically switches to the approved rates on the effective date of rate change For more information please contact Customer Service Account level It...

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Page 156: ...e the Beeps by Default 156 8 5 Display Settings 157 How to Adjust the Display Contrast 157 How to Change the Display Contrast by Default 158 8 6 System Time outs and Settings 159 How to Adjust the Time outs 160 How to Change System Time Outs 161 How to Activate Deactivate Smart Start 162 8 7 High Value Low Funds Warnings and PIN Codes 163 How to Set the High Value Warning Amount 163 How to Set the...

Page 157: ... the Default Ad Die 174 How to Set the Automatic Date Advance Time 175 How to Set the Default Printing Offset 176 8 10 Imprint Memories 177 How to Create an Imprint Memory 178 How to Edit Modify an Imprint Memory 178 How to Delete an Imprint Memory 179 8 11 Connection Settings 180 How to Set the Postal Online Services Connection 180 How to Set LAN High speed Internet Parameters 181 8 12 Time and D...

Page 158: ...has one supervisor PIN code that allows you to configure the default settings and perform other functions such as managing accounts and access rights generating certain reports etc The Supervisor PIN code of the system has been provided to your organization in a separate distribution The supervisor settings allow you to Change the default user settings Modify system time outs and activate the Smar...

Page 159: ...not possible while logged in as supervisor How to Log in as Supervisor To log in as Supervisor when you are already logged in as a user 1 As a user Press and select the path Supervisor The Login screen is displayed 2 Type the supervisor PIN code and press OK The supervisor Main menu is displayed You can log in as supervisor by directly typing the supervisor PIN code in place of a regular user PIN ...

Page 160: ...ou must exit the supervisor Mode before you can begin to print postage How to Exit the Supervisor Mode To exit the supervisor mode 1 As supervisor Press The system will go into Sleep mode and supervisor is logged out 8 Configuring your Mailing System 153 Page 153 Nov 12 2015 10 25 ...

Page 161: ...language 1 As a user Press and select the path Preferences Language 2 Select the language you want to use 3 Press OK to validate This user setting lasts as long as you are logged in The standby mode will delete this setting Setting Default Display Language You can set the default display language for user sessions by completing the steps listed below 154 Page 154 Nov 12 2015 10 25 8 Configuring yo...

Page 162: ...r see How to Log in as Supervisor on page 152 Press and select the path Default User Settings Default User Pref erences Language 2 Select the default language 3 Press OK to validate This setting will not be affected by the standby mode 8 Configuring your Mailing System 155 Page 155 Nov 12 2015 10 25 ...

Page 163: ...validate This is a user setting that only lasts as long as you are logged in Setting Default System Beeps You can set the default beep state for user sessions How to Change the Beeps by Default To change the sounds by default 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings Default user prefer ences Sounds 2 Check Beep on key and or Beep o...

Page 164: ... path Preferences Contrast 2 Type 1 or 2 to increase or decrease the contrast The screen updates immediately 3 Press OK to exit This is a user setting that only lasts as long as you are logged in Setting Default Display Contrast To set a display contrast which will be applied to all user sessions you can set the default display contrast 157 Page 157 Nov 12 2015 10 25 8 Configuring your Mailing Sys...

Page 165: ...efault user pref erences Contrast 2 Use the 1 or 2 keys or touch the Increase Decrease button to increase or decrease the contrast The display updates to the new setting 3 Press OK to validate Do not press OK if the screen contrast is completely light or dark Readjust the contrast so the screen is visible then press OK 158 Page 158 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 166: ...ws The period of time the system waits for an envelope after pressing Once this time out is reached the system stops Start The period of time the system waits for the next envelope after printing Once this time out is reached the system will stop Stop Period of inactivity after which the system automatically switches to Sleep mode see Power Management on page 23 Sleep You can set a long Stop time ...

Page 167: ...settings The Time out setting screen is displayed 2 Select each field and specify the length of each the time out Use C to clear digits 3 Press OK to exit This is a user setting that only lasts as long as you are logged in Setting Default Time Outs 160 Page 160 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 168: ...ting screen is displayed 2 Select each field and specify the length of each the time out Use the C key to clear old settings then enter a new value 3 Press OK to validate Smart Start The Smart Start function detects when you are removing a mail piece from the weighing platform and automatically starts the system motors without you having to press the key 8 Configuring your Mailing System 161 Page ...

Page 169: ...e the Smart Start function 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings Base settings Smart start 2 Activate or deactivate Smart Start 162 Page 162 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 170: ...see How to Log in as Supervisor on page 152 Press and select the path Default user settings System settings High value amount entry 2 Enter the high value warning amount or press C and enter 0 to disable the warning function 3 Press OK to validate How to Set the Low Funds Threshold To set a low funds threshold 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path De...

Page 171: ...ding PIN Code To set a funding PIN code 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings Funds settings 2 Press the arrow to the Enable or Disable state to enable or disable the PIN code 3 Enter the funding PIN code if enabled 4 Press OK to validate 164 Page 164 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 172: ...pe How to Change the Default Weighing Type This setting defines both the weighing device and the weighing type that are selected by default when a user starts the mailing process see Choosing a Weighing Type on page 67 To change the default weighing type 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings Base settings Default weighing type 2...

Page 173: ...ivate the Automatic Weight Detection on the WP To activate the automatic weight detection on the WP 1 Log in as the Supervisor see How to Log in as Supervisor on page 152 then Press and select the path Default user settings Base settings Auto Weight Detection 2 Select Auto Weight Detection to activate the function 3 Press OK to validate How to De activate the Automatic Weight Detection on the WP T...

Page 174: ... zero How to Zero the Weighing Platform To zero the Weighing Platform as a user 1 As a user Press and select the path Job settings Zero Weigh Platform 2 Remove all items from the Weighing Platform 3 Press OK to set to zero the Weighing Platform How to Tare the Weighing Platform as a User To tare the Weighing Platform as a user 1 As a user Press and select the path Job settings Tare Weigh Platform ...

Page 175: ...the Weighing Platform 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path System settings Weighing functions Weigh Platform Tare 2 Press OK to tare the Weighing Platform GEO Code The Weighing Platform calculates mail piece weights that have to be corrected according to the geographical location of the Mailing System as weights can change with the altitude and lati...

Page 176: ... How to Change the GEO Code To change the GEO code 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path System settings Accessories and module settings GEO code 2 See the map and table on the next pages to get the 5 digit GEO code from your location altitude and latitude and enter the 5 digit using the keypad 3 Press OK to validate 8 Configuring your Mailing System...

Page 177: ...Geodesic map 170 Page 170 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 178: ...Geodesic codes 8 Configuring your Mailing System 171 Page 171 Nov 12 2015 10 25 ...

Page 179: ...t default parameters for the stamp elements that follow Rate Prepaid imprint ERA Ad Die On list screens a mark indicates the default parameter Changing the Default Rate Use the procedure below to change the rate the machine activates at start up How to Change the Default Rate To change the default rate 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default us...

Page 180: ...r see How to Log in as Supervisor on page 152 Press and select the path Default user settings Default imprint parameters PPI 2 Select the default PPI in the list 3 Press OK to validate See also To change the current PPI see How to Select a PPI on page 66 To manage the PPIs see Managing Prepaid Imprints PPI on page 197 8 Configuring your Mailing System 173 Page 173 Nov 12 2015 10 25 ...

Page 181: ... page 193 Changing the Default Ad die How to Change the Default Ad Die To change the default Ad die 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default User Settings Default Imprint Parameters Ad die 2 Select the default ad die from the list or None for no ad die 3 Press OK to validate See also Managing Ad Die on page 190 You can order custom Ad Dies Pleas...

Page 182: ...matic Date Advance Time To set the auto date advance time and days 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings Default imprint parameters Automatic Date Advance The Automatic date advance configuration window appears 2 Press the Auto Date Advance button to Enabled status 3 Enter the Automatic Date Advance time 00 00 hours is not allow...

Page 183: ...5 mm or 10 mm How to Set the Default Printing Offset To change the default printing offset 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Default user settings System settings Print 2 Set the Default from a position list 3 Press OK to validate 176 Page 176 Nov 12 2015 10 25 8 Configuring your Mailing System ...

Page 184: ...me and a number The system displays on the home screen the name of the current Imprint Memory Standard Stamp Imprint Memory The table below gives the content of a Standard stamp imprint memory ERA slogan Ad die Date mode Rate Imprint settings Account number if any Account setting PPI Stamp Imprint Memory The table below gives the content of a PPI stamp imprint memory ERA slogan Ad die PPI Imprint ...

Page 185: ...he previous step until the system displays the name of the new imprint memory in the list 7 You can modify any preference by using the Edit Del function see How to Edit Modify an Imprint Memory on page 178 How to Edit Modify an Imprint Memory To edit or modify an imprint memory 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Predefined imprint management 2 Sel...

Page 186: ...or on page 152 Press and select the path Predefined imprint management 2 Select an imprint memory from the list of saved imprint memories 3 Press OK to validate 4 Select the menu path Delete 5 Press OK to confirm to delete the imprint memory 8 Configuring your Mailing System 179 Page 179 Nov 12 2015 10 25 ...

Page 187: ... 21 How to Set the Postal Online Services Connection To set the Postal Online Services connection 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Communication settings Type of connec tion The Server Access screen is displayed If you did not have the LAN plugged into the system you will get a warning message Please follow the message check your communication c...

Page 188: ...og in as Supervisor on page 152 Press and select the path Communication settings LAN settings The LAN configuration menu is displayed 2 Select Auto to automatically configure the LAN recommended Otherwise select Manual to set parameters manually 3 Select DHCP ON DNS AUTO ON HALF DUPLEX and press OK four times for a standard LAN configuration 8 Configuring your Mailing System 181 Page 181 Nov 12 20...

Page 189: ... to Set the PostalOnline Services Connection on page 180 How to Check Adjust the Machine Time and Date To check adjust the current time and date 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path System settings Date and time If you are processing postage at the time when the system clock adjusts for daylight savings time the Mailing System will wait until you ar...

Page 190: ...ow to Delete Messages as Supervisor 187 9 3 Managing Options 188 How to Display the Options 188 How to Load New Options 189 9 4 Managing Ad Die 190 How to Display the List of Ad Dies 191 How to Modify or Delete an Ad Die 191 How to Download New Ad Dies 192 9 5 Managing ERAs 193 How to Display the List of ERAs 193 How to Modify or Delete an ERA 194 9 6 Managing Postal Rates 195 How to Check your Ra...

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Page 192: ...custom Ad dies or ERAs To update your Mailing System s operating system see Online Services on page 139 The operations above are available through the supervisor menu Options and Updates How to Access the Options and Updates Menu 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Options and Updates The Options and Updates menu is displayed 185 Page 185 Nov 12 20...

Page 193: ...to Read Messages as a User 1 As a user Press and select the path Mailbox The Mailbox screen is displayed 2 Select the message to read and press OK 3 Select Delete message to erase the message after you have read it How to Read Messages as Supervisor 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Mailbox The Mailbox screen is displayed 2 Select the message to ...

Page 194: ... OK 3 Select Delete message to erase the message How to Delete Messages as Supervisor 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Mailbox The Mailbox screen is displayed 2 Select the message to be deleted and press OK 3 Select Delete message to erase the message 9 Options and Updates 187 Page 187 Nov 12 2015 10 25 ...

Page 195: ...rmation about the options you can add to your Mailing System please contact customer service How to Display the Options To display the option list 1 As supervisor see How to Log in as Supervisor on page 152 either Press and select the path Options and Updates Option list The Options list screen is displayed 2 To display the details of an option select the option and press OK 188 Page 188 Nov 12 20...

Page 196: ...ow to Load New Options To activate an option that is ready for downloading on the Online Services server 1 Check that your Mailing System is connected to a network see Connections on page 20 and that the connection is properly configured see Connection Settings on page 180 2 Select Check for updates It will trigger a call to the Online Services server 3 After the call you can display installed opt...

Page 197: ... are automatically downloaded into your Mailing System by connecting the Mailing System to the Online Services server as user See How to Load New Options on page 189 Managing Ad Die See also Selecting an die to print How to Add or Cancel an Ad Die on the Stamp on page 74 Displaying the List of Ad Dies The list of ad dies includes the ad dies that are installed in the Mailing System and indicates w...

Page 198: ...n ad die from the list How to Modify or Delete an Ad Die To modify or delete an ad die 1 Display the list of ad dies see How to Display the List of Ad Dies on page 191 2 Select the ad die and press OK The Ad die setting menu is displayed To change the name of the ad die 1 Select Edit 2 Change the ad die name using the keypad and press OK The system updates the ad die list To delete the ad die 1 Se...

Page 199: ...load New Ad Dies To download new ad dies 1 Display the list of ad dies see How to Display the List of Ad Dies on page 191 2 Select Check for updates The Mailing System connects to the Online Services server and downloads available ad dies 192 Page 192 Nov 12 2015 10 25 9 Options and Updates ...

Page 200: ...et the default ERA printed on mail pieces see How to Change the Default ERA on page 174 in section Stamp Default Settings on page 172 Displaying the ERA List You can display the list of ERAs installed in the franking machine In the list a mark indicates the ERA that is printed by default if any If None is ticked no ERA is printed by default Users can change the current ERA during their work sessio...

Page 201: ...the list of ERAs see How to Display the List of ERAs on page 193 2 Select an ERA and press OK The Edit ERA menu is displayed To change the name of the ERA 1 Select Edit 2 Change the ERA name using the keypad and press OK The system updates the ERA list To delete the ERA 1 Select Delete 2 Confirm deletion The system updates the ERA list 194 Page 194 Nov 12 2015 10 25 9 Options and Updates ...

Page 202: ...pdates on page 183 Displaying Rate Tables The rate tables display all available rate tables that are currently installed in your Mailing System and indicates with a check mark the active rate table Rate tables will automatically become active on their effective date How to Check your Rate Updates To display the list of rate tables 1 As supervisor see How to Log in as Supervisor on page 152 Press a...

Page 203: ...nload New Postal Rates To download new rates 1 Display the list of rate tables see How to Check your Rate Updates on page 195 above 2 Select Check for updates The Mailing System connects to the Online Services server and downloads available rates 196 Page 196 Nov 12 2015 10 25 9 Options and Updates ...

Page 204: ...ist of PPIs The list of PPIs displays the PPIs that are installed in the Mailing System and indicates with a mark the default PPI How to Display the List of PPIs To display the list of PPIs 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Options and updates Update PPI The list of PPIs is displayed in the PPI management screen 197 Page 197 Nov 12 2015 10 25 9 O...

Page 205: ...e memory device to an USB port of the machine on your left hand side at the rear of the base see Connectors on page 20 3 Press OK The USB memory key content is displayed 4 Select a PPI to load into the machine an press OK The PPI list is updated with the new PPI To delete a PPI 1 Select the PPI to delete and press OK 2 Confirm deletion otherwise press The system updates the PPI list 198 Page 198 N...

Page 206: ...utomatically as a User 205 How to Clean the Print Heads Automatically as Supervisor 206 How to Clean the Print Heads Manually 206 How to Change the Ink Cartridge 207 10 2 Filling and Adjusting the Feeder Sealer 209 How to Fill the Sealer Bottle 209 How to Adjust the Sealing Water Flow 210 10 3 Cleaning the Mail Path 211 How to Clean the Brushes and Sponge Sealer 211 How to Clean the Feeder Belts a...

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Page 208: ...s manually if the automatic cleaning is not sufficient The ink cartridge also contains two print heads that have to be aligned If you observe poor print quality streaked too light blurred etc see Cleaning the Print Heads on page 205 Ink Cartridge Maintenance This section explains how to Check the ink level in the cartridge to make sure you will not be run out of ink Align the print heads Do an aut...

Page 209: ...t used date Also check the Best before date on the cartridge box After this date the cartridge warranty is void How to Display Ink Level and Cartridge Data as a User To display the ink cartridge data 1 As a user Press and select the path Ink Cartridge Ink Cartridge information The Ink information screen is displayed 202 Page 202 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 210: ...y the Ink Level and the Cartridge Data 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Maintenance Cartridge Ink information The Ink information screen is displayed 10 Maintaining your Mailing System 203 Page 203 Nov 12 2015 10 25 ...

Page 211: ...ridge change How to Align the Print Heads To align the print heads 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Maintenance Ink Cartridge Headset alignment 2 Press OK and put a piece of paper in the mail transport The system prints a test pattern The Set headset alignment screen is displayed 204 Page 204 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 212: ...es looks unclear or dirty in some way clean the headset to restore the print quality If the headset has to be cleaned too often change the automatic cleaning interval as indicated How to Clean the Print Heads Automatically as a User To clean the print heads automatically 1 As a user Press and select the path Ink Cartridge Cleaning process The cleaning starts automatically 10 Maintaining your Maili...

Page 213: ...s automatically Manual Cleaning If automatic cleaning is not sufficient you can clean the printing heads manually How to Clean the Print Heads Manually To clean the print heads manually 1 Open the base cover 2 Remove the ink cartridge see How to Change the Ink Cartridge on page 207 3 Clean the heads with a soft damp cloth 4 Put the cartridge back in place Close the base cover 206 Page 206 Nov 12 2...

Page 214: ...ow to Change the Ink Cartridge 1 Open the cover the ink cartridge moves to the replacement position Keep fingers away from the ink cartridge while it is moving to the replacement position 2 Press down on the back of the ink cartridge to disengage it 10 Maintaining your Mailing System 207 Page 207 Nov 12 2015 10 25 ...

Page 215: ...rips from the new ink cartridge 5 Insert the new ink cartridge and then push it forward until you hear the click 6 Close the cover The alignment process of the printing heads starts automatically 208 Page 208 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 216: ...s continues but the envelopes will not sealed properly How to Fill the Sealer Bottle To add water or sealing solution to the bottle 1 Remove the bottle from its base and turn it over 2 Unscrew the cap and fill the bottle with water up to the limit marks 3 Screw the cap back and put the bottle back into place 209 Page 209 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 217: ...r on page 211 How to Adjust the Sealing Water Flow To adjust the sealing water flow 1 Set the water flow using the back lever When standing in front of the feeder Push the lever towards the left hand side to increase the water level Push the lever towards the right hand side to decrease the water level 210 Page 210 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 218: ...rushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER SOURCE BEFORE CLEANING How to Clean the Brushes and Sponge Sealer To clean the brushes and sponge of the feeder 1 Open the feeder and push the left of the upper blue release lever to raise the upper drive assembly 2 Pull up the brush release lever 211 Page 211 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 219: ...ember its direction 5 Clean the sponge and the brush 6 Re install the sponge and retainer 7 Put the brush back and push the release lever back down until it snaps into place 8 Push down on the upper drive assembly until it locks back into position 212 Page 212 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 220: ...and rollers 1 Open the Auto Feeder cover press the upper blue handle to raise the drive assembly without sealer with sealer 2 Clean the belts and or rollers with a damp cloth or 70 alcohol on a cotton applicator 3 Push down the upper drive assembly until it locks back into position and close the feeder cover 10 Maintaining your Mailing System 213 Page 213 Nov 12 2015 10 25 ...

Page 221: ...he mail path Clean the mail path sensors as indicated below on system base and feeder How to Clean the Mail Path Sensors To clean the mail path sensors 1 Use a damp cloth or 70 alcohol on a cotton applicator 2 Allow the parts to dry and close all covers and assemblies 214 Page 214 Nov 12 2015 10 25 10 Maintaining your Mailing System ...

Page 222: ...be sent Updating Registration Check that your Mailing System is connected to the network before starting How to Run the Registration Update To run the registration update 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Maintenance Processes A confirmation message is displayed 2 Press OK 3 Select Update registration 4 Press OK to start the connection to postal ...

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Page 224: ...ail Jammed in the Auto Feeder 221 11 2 Label Jamming 223 How to Clear a Label Jammed in the Base 223 11 3 Weighing Problems 224 11 4 Diagnostics and System Data 225 How to Access Diagnostic Data 226 How to Display Software Data 226 How to Display Hardware Data 227 How to Display the Event Lists 227 How to Display the Machine Counters 228 217 Page 217 Troubleshooting Nov 12 2015 10 25 ...

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Page 226: ...der on page 35 Mailpiece is too thick Mail size is incorrect Envelopes are not properly stacked on the feeder platform How to Clear Mail Jammed in the Base To clear mail jammed in the Base 1 Pull the release handle located underneath the base to lower the transport belts and wheels Hold the handle 2 Using your other hand remove the jammed envelopes 3 Release the jam release handle to put the trans...

Page 227: ...oo thick Mail size is incorrect Too many envelopes are on the feed deck Envelopes are not properly inserted onto the feed deck Actions Possible causes 1 Feed sealed envelopes with sealing OFF 2 Check that already sealed envelopes are properly sealed at the leading edge Envelopes that are not sealed properly may jam Sealing is ON while feeding closed envelopes The mail transport path should be regu...

Page 228: ... 2 On model without sealer hold the two blue levers to raise the mail path guides and rollers On a feeder with sealer push down on the blue handle then lift up the drive assembly 3 If necessary pull up the brush release lever and remove the brush assembly 11 Troubleshooting 221 Page 221 Nov 12 2015 10 25 ...

Page 229: ...f applicable reinstall the brush assembly and push the release lever until it snaps into place 6 On model with sealer push down the upper drive assembly to lock it 7 Close the cover 222 Page 222 Nov 12 2015 10 25 11 Troubleshooting ...

Page 230: ... Base To clear a label jammed in the Base 1 Remove all labels from the dispenser Check that there is not label stuck in the bottom of the dispenser 2 Pull the release handle located underneath the base to lower the transport belts and wheels Hold the handle 3 Using your other hand remove the jammed label 4 Release the jam release handle to put the transport belt and wheels back into position 223 P...

Page 231: ...s Actions Possible causes See the weighing type selection procedures in Choosing a Weighing Type on page 67 The weighing device is not selec ted Use a solid and steady table Away from any door Away from any fan There are vibrations or air drafts in the weighing area Clear the weighing zone and re zero the Weighing Platform see Weighing Settings on page 165 Something is touching or laying on the We...

Page 232: ...to all the diagnostic data listed below Comments Diagnostic No Sends a message to a server if connected to check the line Ping Server 1 Reports the status 0 or 1 of the sensors below Top doc Start print Cover Carriage Top Seal Sensors Status 2 Auto Feeder 3 The screen displays successively a black bar without text then a text Display 5 Displays Key ok if the test is correct Keypad 6 Checks the two...

Page 233: ...you have access to The Software Data PSD Loader OS PACK XNDF DATA DELTA language variant The Hardware system Data P N of the base and the PSD The list of the events occurred in the machine Base errors PSD events and Server connection history The data of the machine counters How to Display Software Data To display Software Data 1 As supervisor see How to Log in as Supervisor on page 152 Press and s...

Page 234: ...r see How to Log in as Supervisor on page 152 Press and select the path Maintenance System info Event list 2 Select the Base events list or the PSD events list or Server connection history 3 Press OK to validate 4 The system displays the selected list in a table with for each error The Code of the event The Date where appends the event The Cycles count when the event occurred The Description The C...

Page 235: ...data of the machine counters 1 As supervisor see How to Log in as Supervisor on page 152 Press and select the path Maintenance System info Counters 2 The system displays the data of the machine counters 228 Page 228 Nov 12 2015 10 25 11 Troubleshooting ...

Page 236: ...he main specifications of your Mailing System 12 1 Mail Specifications 231 12 2 Recommended Operating Conditions 234 12 3 General Mailing Systems Specifications 235 12 4 Operating Specifications 236 229 Page 229 Specifications Nov 12 2015 10 25 ...

Page 237: ......

Page 238: ...l Specifications 12 1 Envelope Dimensions Your Mailing System can handle the envelope flap sizes as illustrated below note the illustration is not on scale 231 Page 231 Nov 12 2015 10 25 12 Specifications ...

Page 239: ... mm Min length 150 mm We advised you to store labels in a room with less than 50 relative humidity With the Feeder The feeder cannot process nested envelopes Weight range These weights apply to a single enveloppe or to a stack of envelopes 3 g Min weight 900 g Max weight 232 Page 232 Nov 12 2015 10 25 12 Specifications ...

Page 240: ... Max height Envelope Thickness Max 12 mm 8 mm One piece at a time In a stack 8 mm Max with sealing optional Additional information See also How to Use the Feeder on page 35 12 Specifications 233 Page 233 Nov 12 2015 10 25 ...

Page 241: ...ommended Operating Con ditions 12 2 Weighing accuracy To obtain the best weighing results use a solid and steady table Away from any doors Away from any fan 234 Page 234 Nov 12 2015 10 25 12 Specifications ...

Page 242: ...3 x 433 Auto Feeder with sealer 260 x 350 x 545 Weight Base 10 kg Auto Feeder 6 5 kg Auto Feeder with sealer 8 3 kg Catch tray 1 2 Kg Power Frequency 50 Hz Max current rating full configuration 0 2 A Power supply 230 V 10 2 poles with EARTHED circuit up to standards NFC15 100 235 Page 235 Nov 12 2015 10 25 12 Specifications ...

Page 243: ...g Specifications 12 4 Accounts The number of accounts you can create is set to 10 by default and can be raised optionally to 150 Operators Number of Operators 50 236 Page 236 Nov 12 2015 10 25 12 Specifications ...

Page 244: ...brushes 210 211 Brushes 210 Business Mail 190 C can 3 16 23 25 34 63 65 66 67 70 72 75 81 83 84 85 88 89 91 93 101 102 103 107 108 109 112 115 117 124 141 142 144 149 152 154 156 157 159 163 164 166 167 172 174 175 176 177 182 183 185 188 189 190 193 198 202 206 231 cartridge 204 Cartridge 202 Catch tray 235 Catch Tray 13 14 Checking on Zero Weight 165 control panel 17 Control Panel 13 14 27 84 co...

Page 245: ...ight Entry 67 70 memory 20 120 124 125 128 129 132 134 197 menu 18 71 98 99 100 144 191 Menu 18 27 messages 17 186 meter 15 88 136 Meter 117 monitor 101 N No printing 27 No Printing 27 60 normal 8 127 O off 27 OFF 24 77 220 Online Services 3 20 139 141 144 146 147 168 180 185 189 193 195 operator 110 111 113 133 Operator 100 109 110 117 133 option list 188 P permit mail 117 126 Permit mail 126 PIN...

Page 246: ...46 67 122 177 224 supervisor 27 30 72 76 86 94 109 117 124 125 127 128 129 131 132 134 151 152 153 177 185 190 193 195 197 Supervisor 117 136 151 225 226 SUPERVISOR 4 System Base 13 14 T Tare 167 task 29 Task 29 33 text 107 225 thickness 232 time 4 23 27 29 88 100 133 151 159 182 233 Time 23 182 type of stamp 17 27 50 57 60 173 Type of stamp 17 27 29 37 57 60 71 76 Type of Stamp 29 37 50 57 60 71 ...

Page 247: ... Index Page 240 Nov 12 2015 10 25 ...

Page 248: ...A0013340 B 16 11 2015 ...

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Neopost IN-600 Series, User Manual

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