Xen IPK Xen Mail CTI Installation Guide
Upgrading the Voice Messaging System
Chapter 5 - 69
D
oc. N
o. 8557 -
Release
1.1
June 20
04
Day (Action)
Accepts one of the following field values for the action taken after playing the
greeting during the day schedule.
S (Say good-bye)
Plays a prompt asking whether the caller needs further assistance,
pauses, says good-bye, then disconnects.
O (Transfer to the operator)
Routes the caller to the operator box. This setting is not
recommended for use with the operator box.
H (Hang up)
Disconnects without saying good-bye.
R (Restart)
Returns the caller to the opening greeting box. This setting is not recom-
mended for use with the operator box.
G (Go to system ID)
Routes the call to another system ID. If you choose this option,
enter an ID to route the call to in the field to the right. Do not enter a system ID for the
operator box.
T (Take a message)
Records a message for the owner of the voice mailbox.
Night (Action)
Accepts the same field values as the “Day” field. The value determines what
action is taken after playing the greeting during the night schedule.
Max-msg
Accepts the maximum length, in seconds, of a message from an unidentified
caller. This setting applies only if the Action value is set to “Take a message.”
Edits OK?
Accepts
y
or
n
to let callers change messages they have just recorded. This
setting applies only if the Action value is set to “Take a message.”
Send msg urgent?
Accepts one of the following values for enabling an unidentified caller
to leave an urgent message. This setting applies only if the Action value is set to “Take a mes-
sage.”
Y (Yes)
Sets the system to send every message from an unidentified caller as an urgent
message.
A (Ask)
Sets the voice messaging system to ask unidentified callers whether to mark a
message as urgent.
N (No)
Prevents unidentified callers from marking messages as urgent.
After msg
Accepts the same field values as the “Day” action field (except “Take a mes-
sage”). The value determines the action taken after recording a caller’s message. This setting
applies only if the Action value is set to “Take a message.”
APPLICATION SCREEN PAGE 4
E A S Y M A D E A P P L I C A T I O N Page 4 of 12
20. Set up System Operator
System ID: 0 Voice name: 0:01 Language: US
-->Transfer ------------------->Greeting ----->Action ------------------------
Day? Yes--> 0 | »Day: 0:09 | Day: GotoID--> 0
Nite? No | Nite: 0:09 | Nite: GotoID--> $PM
| |
Release 0 Rings | Alt: 0:07 | Max-msg: 90 sec
Intro: 0:01 Holding? No | | Edits OK? Yes
Transfer options : A | Active: D/N | Send msg urgent? No
Gather ID intro : 0:00 | | After msg: GotoID--> $HANGUP
------------------------------------------------------------------------------
Alternate system IDs for special operators on each port: 1=131 2=132 3-4=135
