June 2004
NEC Business Solutions Ltd
40 - Chapter 3
Remote Access
Doc. No. 8
557 - Re
lease 1.1
June 2004
S
ECTION
11
U
SING
KEYBOARD
CHAT
With keyboard chat, you can use the support computer to exchange
messages with an on-site system manager. This individual can access the
voice messaging system using a keyboard and monitor plugged into the
system. Communicating using keyboard chat may prevent the need for an
additional long-distance phone call.
When you use keyboard chat, a chat window appears on each monitor, that
lets you and the person at the voice messaging system exchange
messages. Perform the following procedure to use keyboard chat.
To use keyboard chat
1 Establish a remote access connection.
2 Switch to the CoSession Remote Viewer Control Center window.
3 Choose “Keyboard chat.”
4 From the CoSession Remote Chat window, type the message you want
displayed in the “Your text” section. The message window will appear on
the voice messaging system’s monitor.
5 If appropriate, choose “Attention,” which beeps the voice messaging
system to get the other person’s attention.
6 When the person at the voice messaging system types text, it will
appear in the “Host text” section of the support computer’s monitor.
7 To end the keyboard chat session, close the CoSession Remote Chat
window.
