Xen IPK Xen Mail CTI Installation Guide
Remote Access
Chapter 3 - 33
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oc. N
o. 8557 -
Release
1.1
June 20
04
To establish a remote access connection
1 Make sure the phone book is set up as described in "Setting up a
support computer’s phone book" on page 11.
2 Start the remote software on the support computer.
3 Do one of the following:
• If the voice messaging system you want to call is displayed in the “Name”
field, continue to step 4.
• If not, select a different phone book entry from the “Name” menu.
4 Choose “Call.” You may need to repeat this step more than once before
you can establish a connection.
5 If you are at the OS/2 Host Process Switcher window, type the
appropriate number to select “Voice mail for OS/2” and press ENTER to
view the voice messaging system screens.
To end a connection
1 If the OS/2 Host Process Switcher window is active, choose “Voice mail
for
OS/2” to switch to the voice messaging system application.
2 Go to the CoSession Remote Viewer Control Center window on the
support computer.
3 Choose “Hang up” to end the connection.
TIP:
To improve voice messaging system performance, always make the voice
messaging system the active screen before ending a remote access con-
nection.
