NEC SV8500, Operation And Maintenance Manual

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CHAPTER 2 Operations of SV8500 Server
<Trouble 5 -Sudden Reset/Sudden Login- >
(1) Brief
IP terminal has suddenly reset itself.
(2) Examination Method
Confirm the reset factor/generation time by using Fault Log Collection Function.
<Trouble 6 -Buttons cannot be activated- >
(1) Brief
The buttons of DtermIP cannot be activated sometimes.
(2) Examination Method
By specifying objects for Call Log Collection and shortening the period, confirm the number of times for
retransmitting and discarding packets (retransmission failed) per unit time.
<Trouble 7 -MG-PRI has been reset suddenly (Installation Fault)>
(1) Brief
Buttons of DtermIP cannot be activated sometimes.
(2) Cause
It is because an IP address of IP-BS replaced is overlapped.
(3) When Fault Log Collection Function is used
Check IP addresses from logs collected after re-registration, and then make sure any of the equipment installed
in the network does not have the same IP addresses.
Use fault logs to solve the problem.
Use fault logs to solve the problem.
Use fault logs to solve the problem.