NEC NVM-CA Series, Integration Manual

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Lucent Partner ACS
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Integration Notes Issue 1-0
Phone System Programming (cont’d)
Program 506 VMS Hunt Delay
Use this program to determine how outside calls should be answered by the Voice Mail
Automated Attendant: Immediate or Delayed. When the Voice Mail is in Immediate Call
Answering, calls are answered after the second ring. When the Voice Mail is in Delayed Call
Answering, calls are answered after the fourth ring.
To set up unscreened Automated Attendant transfers (UTRF) to the
extensions:
Program 310 Auto VMS Cover
Use this program to determine whether an extension's unanswered intercom and transferred
calls are automatically covered by the voice messaging system. When Do Not Disturb is acti-
vated, calls will go to voice messaging regardless of whether or not Program 310 is enabled.
Program 208 Line Coverage Extension
Use this program to identify an extension as the owner of a specific outside line. This allows
the extension to activate call coverage for the line. (Do Not Disturb overrides this feature and
immediately routes the call to Voice Mail.)
Program 116 Call Coverage Rings
Use this program to specify the number of times a covered extension should ring, before a call
will be routed to the covering extension. If the covering extension is programmed for both
Program 116 Call Coverage Rings and Program 117 VMS Cover Rings, the call first rings
the number of times specified in Program 116. Then after the call rings the number of times
specified in Program 117, it will be routed to the Voice Mail.
Program 117 VMS Cover Rings
Use this program to determine the number of times that an extension should ring (1 to 9) ,
before the call will be routed to Voice Mail. Either VMS Cover (Feature 15) or Automatic
VMS Cover (Program 310) must be active for the covered extension. The default number of
rings is 3.
Program 306 Transfer Return Extension
Use this program to determine the destination of a call after an incomplete Auto Attendant
transfer. The destination is typically Extension 10. In an incomplete transfer, the Automated
Attendant cannot complete the call transfer, because the call was moved to an extension that
either did not answer or did not have Voice Mail coverage.
To set up screened Automated Attendant transfers (TRFs) to the
extensions:
Program 105 Transfer Return Rings
Use this program to set this timer higher than Rings before redirect transfer for any Call
Routing Mailbox that is handling calls. This timer is a call parameter that you can set in the
System Configuration Management Program.
User Features
To transfer an intercom or CO call directly into a mailbox:
Press Feature 14, enter the 2-digit mailbox number, and hang up.
To allow the Subscribers to call their mailboxes with one touch:
Program each extension with an auto dial button for the Voice Mail hunt group (Intercom 777).
To retrieve a call that is ringing at another extension:
Go off hook, press Intercom, dial 6 and the number of the ringing extension.
To program a VMS Cover Button to extension:
Press Feature 15.