NEC NVM-CA Series, Integration Manual

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NEC Electra Mark II
Issue 1-0 Integration Notes
X
157
Voice Mail Programming (cont’d)
Other Notes
Call Forwarding to a mailbox is allowed only if the Automated Attendant is set up for unscreened
transfers. To have Call Forwarding work, you must also do the following:
1. When creating Call Routing Mailboxes:
set Play Default Messages to No and Time Limit for dialing commands to 1 sec.
2. Create a different Dial Action Table number for each Call Routing Mailbox.
If you plan to have the Automated Attendant use two different mailboxes to answer calls — let's
say one for the day and one for the night — then you must also create two of the Call Routing
Mailboxes described above.
3. Assign the Call Routing Mailboxes (created in Step 1) to an Answering Schedule Table. Use
the day/date/time schedules you plan on using for the mailboxes that will answer the calls by
playing a recording to the outside callers.
4. Assign the Answering Schedule Table to every port.
5. Customize the Dial Action Tables you assigned to the Call Routing Mailboxes in Step 1.
Q
Assign REC1 XXX to the key that matches the first digit of the extension numbers. For
example, if the extension numbers begin with 2, assign REC1 XXX to Key 2.
Q
Assign the mailbox that should answer outside calls: the one with the recording[s] to the
TIMEOUT option. For example:
Suppose Call Routing Mailbox 400 is in the AST from 8 AM to 5 PM and it has DAT 37.
And suppose Call Routing Mailbox 500 is the mailbox that will actually greet callers from 8
AM to 5 PM with the recorded Welcome Message and Instruction Menu. Then enter GOTO
500 for the TIMEOUT Option in DAT 37.