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Appendix
NVR User Manual
64
Q5.
The system cannot record, why?
a.
Make sure the HDD was formatted prior to use.
b.
The record schedule has not been set in manual record mode. Please refer to 6.4.2
Schedule Configuration for details.
c.
Maybe HDD is full and thus the NVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function.
d.
The HDD could have gone bad. Please change another one.
Q6.
The NVR doesn’t stop recording at once and keeps recording after you disable the
manual recording.
This situation will happen if you enable the delay recording.
Click
Start
Settings
Record
Advanced and then set the “Delayed Record Time” (the
default delayed record time is 10 seconds. The record will be stopped automatically in 10
seconds after you disable the manual recording). Select “No Delay” in the drop-down list and
then click “Apply” button to save the settings.
Q7.
Fail to access the NVR remotely through IE.
a.
Please make sure the IE version is IE8 or above.
b.
Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the NVR again after you disable the firewall and stop the antivirus
software.
c.
Allow & block list m set in Account and Security setting. The PC of which the IP address
is in the block list or out of the allow list cannot access the NVR remotely.
Q8.
ActiveX control cannot be downloaded. How can I do?
a.
IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
①
Open IE browser. Click
Internet Options.
Summary of Contents for NGD-8116
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