MUTOH Rockhopper II Series User Manual Download Page 2

Page: 2 / 190

Rockhopper II series printers – User’s Guide

AP-75095, Rev. 2.0, 24/10/03

Summary of Contents for Rockhopper II Series

Page 1: ...Rockhopper II series printer User s Guide MUTOH EUROPE N V AP 75095 Rev 2 0 24 10 2003 ...

Page 2: ...Rockhopper II series printers User s Guide 2 AP 75095 Rev 2 0 24 10 03 ...

Page 3: ...nformation contained in this document the party to whom it is given assumes its custody and control and agrees to the following The information herein contained is given in confidence and any part thereof shall not be copied or reproduced without written consent of Mutoh Europe N V This document or the contents herein under no circumstances shall be used in the manufacture or reproduction of the a...

Page 4: ...Rockhopper II series printers User s Guide 4 AP 75095 Rev 2 0 24 10 03 ...

Page 5: ...ockhopper II series printers can be set up for both 6 and 4 colour printing For photo tone output printing Mutoh offers a as standard 6 colour CMYK light cyan light magenta Eco Solvent or Eco Solvent Plus ink set For high speed the user can load 2 x 4 CMYK ink sets offering 440 ml ink autonomy per colour and the possibility to double the machine s speed Ink comes in 220 ml smart chip ink cassettes...

Page 6: ...Rockhopper II series printers User s Guide 6 AP 75095 Rev 2 0 24 10 03 ...

Page 7: ...ing 31 3 1 1 Unpacking packaging box of the main unit 31 3 1 2 Unpacking stand packaging box 32 3 2 Verification of packaged items 33 3 2 1 Packaging box of the main unit 33 3 2 2 Accessories box 34 3 2 3 Stand packaging box 35 3 3 Assembly 36 3 3 1 Assembling the stand 36 3 3 2 Installing the stand 37 3 3 3 Fixing the printer body onto the stand 38 3 3 4 Removal of protective packaging material 3...

Page 8: ...on storing media 73 5 3 4 The printing area 73 5 3 5 Media feed compensation 74 5 3 6 Details about Rockhopper II media 76 5 4 Menu setup on the operation panel 77 5 4 1 Setup menu 78 5 4 2 Ink status menu 80 5 4 3 Origin setup menu 80 5 4 4 Test print menu 82 5 4 5 Media setup menu 82 5 4 6 Media type menu 83 5 4 7 User media menu 83 5 4 8 Ink amount menu 86 5 4 9 InkDry menu 86 5 4 10 Head Heigh...

Page 9: ... 5 4 43 Halftone menu 102 5 4 44 Layout setup menu 103 5 4 45 Layout method menu 103 5 4 46 Joint printing menu 104 5 4 47 Cutting position Menu 104 5 4 48 Function setup menu 105 5 4 49 CMY Æ K menu 105 5 4 50 Scale menu 105 5 4 51 Mirror menu 106 5 4 52 Roll Media setup menu 106 5 4 53 Roll media length menu 107 5 4 54 Centronics menu 107 5 4 55 Network setting menu 108 5 4 56 IP address menu 10...

Page 10: ... 93 Tank change menu 128 5 4 94 Version Check menu 129 5 5 Operating from the operation panel 130 5 5 1 Controlling the heater elements on the Rockhopper II printer 130 5 5 2 Controlling the heater elements on the Rockhopper II 4H printer 133 5 5 3 Feeding media 136 5 5 4 Operating the pressure rollers 136 5 5 5 Print mode check 137 5 6 Operations after printing 138 5 6 1 Cutting media 138 5 6 2 M...

Page 11: ...7 5 Transfer and transportation 174 7 6 Periodical Services 177 7 6 1 Service by end user 177 8 3 2 Service by authorised Mutoh technician 177 8 Appendix 179 8 1 Introduction 179 8 2 2 or 4 heater 179 8 3 Product Specifications 180 8 4 Interface Specifications 182 8 5 Installation of other parts 184 ...

Page 12: ...Rockhopper II series printers User s Guide 12 AP 75095 Rev 2 0 24 10 03 ...

Page 13: ...ury moderately or lightly or damage to your equipment Notes Contains important information and useful tips on the operation of your printer 1 3 IMPORTANT SAFETY INSTRUCTIONS General safety instructions that must be observed to use the equipment safely are explained below Do not place the printer in the following areas Doing so may result in the printer tipping or falling over and causing injury Un...

Page 14: ...the instructions below when handling the power cable o Do not modify the cable o Do not put heavy objects on the cable o Do not bend twist or pull the cable o Do not wire the cable near equipment that generates heat Follow the instructions below when handling the power plug Otherwise fire may occur o Wipe away dust and any other residue before inserting the plug o Ensure that the plug is firmly in...

Page 15: ...ge or chip the cutter blade Do not bend or pull the waste fluid tube Doing so may cause that the waste fluid will leak out and malfunction in the product Do not touch the cleaning wiper or the head cap unit while cleaning the cleaning wiper Doing so may result in poor head cleaning because of oil on your hands Do not tilt the printer stand it against a wall or turn it upside down Doing so may caus...

Page 16: ...l during transportation Be sure to do the following before attaching options o Turn the printer off o Unplug the power cord from the socket o Unplug cables connected to the printer Otherwise damage to the printer or your computer may occur o Remove electrostatic charge from your clothes and body by touching the metal parts of the printer o Electronic components such as the memory may malfunction i...

Page 17: ...o note the following when handling the labels Notes Make sure that all labels can be recognized If text or illustrations cannot be seen clearly either clean or replace the label When cleaning labels use a cloth with water or neutral detergent Do not use a solvent or gasoline If a warning label is damaged lost or cannot be recognized replace the label When replacing warning labels contact your loca...

Page 18: ...aufheben und zerknittern und demzufolge erzielen Sie keine gute Druckergebnisse mehr N ouvrez pas le couvercle quand l imprimante est en train d imprimer Ne touchez pas non plus le papier afin d éviter que la qualité s aggrave Si vous ne comptez pas imprimer pendant un certain temps retirez le papier et mettez le levier en position levée Sinon le support risque de se soulever et de se froisser et ...

Page 19: ...095 Rev 2 0 24 10 03 1 4 2 2 Location and types of warning labels on back part No Type 3 CAUTION THIS UNIT HAS TWO POWER SUPPLY CORDS WHEN WiNDING UNIT IS PROVIDED TO REDUCE THE RISK OF ELECTRICAL SHOCK DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING ...

Page 20: ...ck Ink Type Slot Number of Ink Cartridge 1 2 3 4 5 6 7 8 Number of the Colours 4 6 Eco Solvent 2x4 colours Eco Solvent 1x6 colours Black Transition Liquid Cyan Æ Installing ink cartridges Please note that ink cassettes order is different for 87 printers versus 50 and 64 printers Label 50 and 64 printer 6 Yellow Black Magenta Cyan Black Transition Magenta Liquid Light Magenta Light Cyan Cyan Cyan Y...

Page 21: ...of compatible media Adjustable head height can be adapted to various media thickness from 0 08 up to 1 1 mm 3 Vibrant Colour Reproduction To reproduce sharp and vivid colour 4 or 6 ink colours are used for printing 220ml of large capacity Eco Solvent ink or Eco Solvent Plus cartridge is equipped with an IC chip which can automatically detect the ink quantity significantly improving productivity 4 ...

Page 22: ...open and or close the cover to perform following operations Media setting and replacement Cutter blade replacement Cleaning the cleaning wiper In case of media jam 4 Pressure rollers This roller is used to press the media from above and keep it flat when printing 5 Maintenance cover This protects users from electric shocks caused by touching the internal electrical parts The cover is opened when e...

Page 23: ...er post fixer and dryer 2 3 2 Back No Name Function 1 AC inlet This is the inlet interface to which the power plug is connected 2 Interface connector This is the connector to which the interface cable is connected 3 Foot switch connector This is the connector to which the foot switch cable is attached 4 Insertion slot This is the slot for inserting media when loading it 5 Interface slot 1 The netw...

Page 24: ...to the chapter Appendix 2 3 3 1 Rockhopper II 2 heater printers Heater element Temperature Function Pre heater Heater A 20 50 C Open the pores to make the media more receptive for eco solvent or eco solvent plus ink Dryer Heater D 20 50 C Applying heating immediately after printing improves ink media anchorage The dryer helps to make the media touch dry before it reaches the automatic take up syst...

Page 25: ...nt or eco solvent plus ink Fixer Heater B 20 70 C To establish optimum fixation onto the media coated and uncoated Optimizes the dot gain control Post Fixer Heater C 20 70 C The post fixer finalizes the fixation process and helps to make the prints touch dry Dryer Heater D 20 50 C The dryer completes the drying for compatibility with the take up in combination with higher output speeds Stickiness ...

Page 26: ...r on and off Turns the printer on and off 2 F1 key Executes the function assigned to F1 Executes the function assigned to F1 3 F2 key Executes the function assigned to F2 Executes the function assigned to F2 4 F3 key Executes the function assigned to F3 Executes the function assigned to F3 5 F4 key Executes the function assigned to F4 Executes the function assigned to F4 6 MENU key Changes the LCD...

Page 27: ...isplayed on the LCD monitor 12 ERROR lamp Red OFF Either there is no error or the power is off ON The printer is receiving print data Flashing The printer is analysing received data 13 DATA lamp Orange OFF The printer is waiting to receive print data ON The pressure roller is in the release position Media has not been loaded 14 MEDIA SET lamp Orange OFF The pressure roller is in the secured positi...

Page 28: ...ly set media type 7 Right of 4th line Displays the approximate amount of remaining media that is currently set Units m However the amount is displayed only when either Roll media 1 Roll media 2 or Roll media 3 is selected in the Roll media setting menu 2 4 2 Setting menu display Indicates that you can make settings concerning printing using the operation panel Operation regarding printing is possi...

Page 29: ...r details of the setting menu 2 Changing the status from the setting menu display to normal Take one of the following actions when the printer is in the setting menu display to change the operation panel display to normal one Press the CANCEL key on the operation panel Leave the printer as it is for 3 minutes when the status is in the setting menu display Ready to plot Heaters Cleaning Cut Feed Le...

Page 30: ...Rockhopper II series printers User s Guide 30 AP 75095 Rev 2 0 24 10 03 ...

Page 31: ...he vinyl plastic and hold on the side of the product Holding the unit over the vinyl plastic wrapping can result in slippage and dropping the unit resulting in damage 3 1 1 Unpacking packaging box of the main unit Unpack the package of the main unit according to the following procedure Step 1 Move the packaging of the main unit to the location to unpack Step 2 Remove the restraining bands Step 3 R...

Page 32: ... fluid tank 1 Outer board 2 Accessory box 3 Packaging box of the waste fluid tank 3 1 2 Unpacking stand packaging box Unpack the package of the stand according to the following procedure Step 1 Move the packaging of the stand to the location to unpack Step 2 Open the package and take out the foot stay and the four packaging materials 1 Stay 2 Foot 3 Packaging material ...

Page 33: ...y parts are present Notes The contents of the packages may be different depending on the market where they are used Contact your local MUTOH dealer for details If any part is missing or broken contact either of the following o The shop where you bought your MUTOH printer o Your local MUTOH dealer 3 2 1 Packaging box of the main unit 1 Main unit 1 set 3 Accessory box 1 set 2 Waste fluid tank 1 set ...

Page 34: ...es box 1 Power cable 1 7 Cable clamp 3 2 Tube clamp 2 8 Screw driver 1 3 Foot switch 1 9 User s Guide 1 4 Hexagon socket head cap screw M6 x 30 8 10 Quick Start Manual 1 5 Hexagon socket head cap screw M6 x 16 8 11 Installation sheets 6 Assembly tool Hexagon wrench diagonal diameter 5mm 1 ...

Page 35: ...Rockhopper II series printers User s Guide 35 AP 75095 Rev 2 0 24 10 03 3 2 3 Stand packaging box 1 Stay 1 set 2 Foot 2 ...

Page 36: ... the following procedure Step 1 Place the stand upside down as shown in the figure Step 2 2 Install the foot to the stay according to the following procedure A Attach two feet on the bottom of the stay as shown B Attach the hexagon socket head cap screws M6 x 30 each 4 to each foot C Using the assembly tool tighten the hexagon socket head cap screws to install the feet 1 Stay 2 Foot 3 Hexagon sock...

Page 37: ...ep 2 Lift up the main unit with at least four persons by holding it by the handles Step 3 Place the main unit on the stand 1 Stand 2 Main unit 3 Handle Step 4 Attach the hexagon socket head cap screws M6 x 16 8 to the stand Step 5 Tighten the hexagon socket head cap screws to install the stand using the assembly tool 1 Hexagon socket head cap screw M6 x 16 2 Stand 3 Main unit Step 6 Installing the...

Page 38: ...inter body and the stand please follow the instructions mentioned below to minimize this gap Notes Please find enclosed three types of spacers 5 pieces 0 3 mm spacer 5 pieces 0 5 mm spacer 5 pieces 1 0 mm spacer Step 1 In case there is a gap between the stand and the printer body loosen the screw fixing the stand to the unit Step 2 Insert a spacer in between the stand and the printer body Step 3 F...

Page 39: ...ging material according to the following procedure Step 1 Remove tape from all parts of the product Step 2 Remove the two anti rubbing materials on the top of the main unit 1 Anti rubbing material Step 3 Remove the head unit fixture material from inside the front cover according to the following procedure A Open the front cover Caution Be careful not to pinch your fingers when opening and closing ...

Page 40: ...ide 40 AP 75095 Rev 2 0 24 10 03 B Remove the two wing bolts C Remove the head unit fixture material 1 Wing bolt 2 Head unit fixture material D Close the front cover 1 Front cover Step 4 Removal of protective packaging material is completed ...

Page 41: ...s To install accessories such scroller receivers take up sustem roll off roll up system and waste fluid tank please refer to the User s Guide Handling roll media on a Falcon II series printer and Rockhopper II series printer Caution Before powering ON the unit make sure the waste bottle is installed ...

Page 42: ... the printer away from humid and dusty areas Humidity may result in electrical shock or fire 3 4 1 1 Installation environment Requirements Choose a place for printer installation following the requirements in the table below 50 model 11 7m 133ft or larger Frontage of 4 3m 14 3ft or greater 64 model 12 7m 144ft or larger Frontage of 4 7m 15 7ft or greater Area 87 model 14 3m 162ft or larger Frontag...

Page 43: ...condition is within the range written above o Places where direct sunlight or excessive lighting are expected o Places where air conditioners blow directly MUTOH recommends that the printer should be installed where air conditioning can be adjusted easily 3 4 1 2 Required space Install the product on a flat surface that fulfills the following conditions Notes Refer to Product Specifications of the...

Page 44: ...ter To install the product follow the steps below Step 1 Move the product to where it will be installed Step 2 Lock the casters Step 3 Rotate the four adjusters in the direction shown in the figure to make the printer stable Step 4 Jiggle the printer to make sure that it stable 1 Adjuster 2 Caster ...

Page 45: ...ult in electric shock or fire Do not use a damaged power cable Doing so may result in electric shock or fire The disconnect device is the plug on the power supply cord Caution Be careful of the following when handling the power cable o Do not make any modifications to the power cable o Do not place anything heavy on the power cable o Do not bend twist or pull the cable o Do not wire the cable near...

Page 46: ...ollow the steps below Step 1 Make sure the printer is off Notes When the operation panel is in the following condition the power is ON Press the key again to turn the power OFF o The POWER lamp is lit green Step 2 Plug the power cable to the AC inlet on the back of the printer 1 AC inlet 2 Power cable ...

Page 47: ...htening rods Doing so may cause a large flow of voltage if lightening occurs o Water pipes or faucets If there is a plastic part in the pipe the earth will not work correctly Caution Follow the instructions below when handling the power plug Otherwise fire may occur o Wipe away dust and any other residue before inserting the plug o Ensure that the plug is firmly inserted as far as it will go Ensur...

Page 48: ... place anything heavy on the foot switch o Do not bend the cable of the foot switch with force and do not pull o Do not place the foot switch near thermal devices Install the foot switch according to following procedure Step 1 Make sure that the power of the unit is OFF Notes When the operation panel is in the following condition the power is ON Press the key again to turn the power OFF o The POWE...

Page 49: ...Rockhopper II series printers User s Guide 49 AP 75095 Rev 2 0 24 10 03 Step 3 Place the foot switch on the floor under the stand 1 Foot switch ...

Page 50: ... procedure Step 1 Press the POWER key of the operation panel to turn the unit ON The POWER lamp of the operation panel will light green Step 2 The unit will initial startup operations Step 3 After finishing initial startup operations the unit will enter the normal operating condition Notes If there are any problems during the initial startup operation the unit will display a message on the operati...

Page 51: ...formed The operation panel is in a normal status Step 2 Press the POWER key of the operation panel to turn the unit OFF Notes When the operation panel is in the following condition the power is ON Press the key again to turn the power OFF o The POWER lamp is lit green Step 3 Following message is displayed for 3 seconds on the operation panel Notes If pressing the POWER key on the operation panel b...

Page 52: ...operation panel Power OFF Please Wait All lamps and the LCD of the operation panel will turn OFF The product will automatically turn the power OFF Notes If there are problems during the power OFF operation the unit will display a message on the operation panel and the operation may stop If the operation stops refer to Troubleshooting and take the appropriate actions ...

Page 53: ...uld cause permanent damage to the printer Notes This product has been tuned for the use of Eco Solvent ink or Eco Solvent Plus ink cartridges If other manufacturer s products are used o drawing results become faint or ink ends are not properly detected and o the warranty will not cover repairs will require a fee any resultant breakdown Refer to the price list for the different types and details of...

Page 54: ...he instructions mentioned on the display Step 2 Check if the Waste Bottle is empty Step 3 Power ON the unit The display will request to insert the Cleaning Cartridges Install the 8 NEW Cleaning Cartridges related to the requested ink configuration 1 Ink compartment 1 Ink cartridge slot 2 Cleaning cartridge The display will show the following message Ink refill rest 8 min ...

Page 55: ...Empty the waste Bottle Please empty Waste ink tank Step 5 After emptying the Waste Bottle following message will be shown Remove all the Cleaning Cartridges Please remove cartridges Step 6 After removing the Cleaning Cartridges following messages will appear on the display Please insert New ink ALL Step 7 Insert the requested configuration of Eco Solvent ink cassettes or Eco Solvent Plus ink casse...

Page 56: ...er inserting the ink cassettes following message will be shown Ink refill rest 8 min Please note that you have to wait 1 minute if the display mention 0 minutes Ink refill rest 0 min Step 9 If the display shows following message please empty the Waste ink bottle Please empty Waste ink tank Step 10 The installation of Eco Solvent ink cartridges Eco Solvent Plus ink cartridges has been finished Note...

Page 57: ...51 mm max A4 to 2240 mm max Length 1300 mm max To load sheet media follow the steps below Notes If roll media is attached to the printer wind the media up and then load the sheet media Step 1 Turn the printer on Step 2 The printer starts the initialize operation The following message is displayed on the operation panel Paper End Heaters Cleaning Cut Feed Lever Up User1 xxxm Notes If you do not wan...

Page 58: ...light orange The following message is displayed on the operation panel Please Set Paper Heaters Cleaning Cut Feed Lever Up User1 xxxm Notes When raising or lowering the pressurize rollers you can use the foot switch instead of the operation panel 1 Foot switch Step 5 Open the front cover Caution Be careful not to pinch your fingers when opening and closing the front cover ...

Page 59: ... Step 7 Set the right edge of the media so that it is parallel with the media setting position Notes The media set position is a guideline for setting up the media If the right edge of the sheet media is 5 mm or more from the media setting position a media set error may occur if the media is not detected Make sure to set the right edge of the sheet media within 5 mm of the media setting position ...

Page 60: ... Sheet media 2 Media loading position Step 8 Press the F4 key on the operation panel to lower the pressure rollers The MEDIA SET lamp will turn off Step 9 Close the front cover Notes Be careful not to pinch your fingers when opening and closing the front cover 1 Front cover ...

Page 61: ...ase follow the instructions in the User s Guide Handling roll media on a Falcon II series printer and Rockhopper II series printer Notes Depending on the kind of system installed on your printer loading media is different 4 6 3 Setting media type The procedure for setting media type is explained below To set the media type follow the steps below Step 1 Turn the printer on and load the media Once t...

Page 62: ...ng lever Use this when starting over from the media setup User 1 User 2 User 3 User 4 User 5 User 6 User 7 Media Type F4 User 8 Set media type for printing For setup values of printing operation eight settings of user 1 8 can be set Refer to Menu setup on the operation panel Step 3 Press the Enter key on the operation panel The media type has been set Media Initial is displayed on the LCD and the ...

Page 63: ...ion panel TestPrint SetupPrint is displayed on the LCD TestPrint F1 Setup NozzleCheck F2 F3 Adj Uni D Adj Bi D F4 1 2 TestPrint F1 Palette Maintenance F2 2 2 Step 5 Select an item and press the appropriate key Setup items Key name Parameters Descriptions F1 Setup Perform Setup List Refer to Setup List F2 Nozzle Check Perform Nozzle check Refer to Nozzle Check F3 Adj Uni D Perform Alignment for the...

Page 64: ...item Step 7 After printing the printer returns to the normal status Plot OK Heaters Cleaning Cut Feed Lever Up User1 xxxm 4 7 1 Setup List Use this function to check the current status of the printer Notes Please attach the SetupPrint data on this page Notes For printing refer to the following o Refer to Testprinting ...

Page 65: ... to adjust the print quality for best results Notes The print quality of your printer is pre adjusted when it is shipped When the installation environment of the printer or media type have been changed and print quality declines use this alignment function To do the Alignment follow the steps below Step 1 Turn the power of the unit ON and set the media Step 2 Perform an accuracy adjustment printin...

Page 66: ...1 7 F2 4 F4 F2 F4 ENTER Step 5 Press the Enter key on the operation panel to register the setting value of the Head A Step 6 Repeat the steps from 3 to 5 to register all settings followed the Head A 4 7 4 Colour palette Use this function to compare the pen colour settings of the computer with the print colour of the printer Notes For printing refer to the following o Refer to Testprinting ...

Page 67: ...24 10 03 4 7 5 Maintenance record Use this function to check the life cycles of the printer parts Notes A part s life cycle is shown by the amount of the mark When a part s life cycle comes to an end the mark reduces For printing refer to the following Testprinting ...

Page 68: ...interface Network interface The following cables are necessary to connect your printer to the computer Prepare appropriate cables according to the computer to be connected Centronics interface Centronics interface cable Network interface 10BASE T 100BASE TX Ethernet cable that is compatible with both Category 5 Notes See below for the connection procedure o Refer to Connecting the Centronics inter...

Page 69: ...nnecting the network interface is explained below To connect the printer to the network environment follow the steps below Caution Follow the instructions below when connecting the network interface cable Otherwise electrical shock or fire may occur o Do not touch the connector o Do not connect the network cable connector to the interface board having different specifications Step 1 Turn off the p...

Page 70: ...Guide 70 AP 75095 Rev 2 0 24 10 03 1 Network interface connector 2 Interface cable Step 3 Connect the other end of the Ethernet cable to the network Notes Refer to Network interface board operation manual to use the network interface board ...

Page 71: ...ing data using an application software 2 Turn on the printer and load media into the printer Refer to Media handling Refer to Using Media 3 Make the preference setting for drawing with the printer Refer to Menu setup on the operation panel 4 Start printing Refer to Operating from the operation panel Refer to Operations after printing Notes Do not open the front cover during printing Doing so may s...

Page 72: ...ings for the media type and settings for the product should be found on the instructions for the media If not contact the supplier of the media 5 3 2 Cautions on handling media When you handle media please pay attention to the following Notes Use recommended media in an appropriate environment Following are the appropriate temperature and humidity ranges for printing Temperature Humidity Recommend...

Page 73: ...gnment media jams or decreased printing quality In particular avoid this in winter dry seasons or during final printing Do not lose the box or rapping bag for storing media 5 3 3 Precaution on storing media When storing media pay attention to the following Notes Do not store media in high temperature high humidity or direct sunlight Store sheet media in the original bag after unpacking Unused roll...

Page 74: ...on the operation panel by following Menu setup on the operation panel The following messages are displayed on the operation panel Dist Adj F1 Print 1 Change F3 Print 2 Step 2 Select an item and press the F1 or F3 Key Setup items Key Parameters Description F1 Print 1 Perform printing by media feed compensation at 0 10 intervals of setup value from the current parameter Dist Adj F3 Print 2 Perform p...

Page 75: ...ing CANCEL Step 3 Confirm printing result by referring to the following figure Step 4 When printing by media feed compensation has been finished press the CANCEL key on the operation panel The following messages are displayed on the operation panel Dist Adj Print 1 Change F2 Print 2 1 1 ...

Page 76: ...nd then changing the step adjust for USER 8 5 3 6 Details about Rockhopper II media Eco Solvent Eco Solvent Plus Media List Mutoh offers media specially targeted for outdoor applications media aimed for indoor applications where long term indoor lifetime of the output is required and media specially engineered for making colourful banners Together with your Rockhopper II series printer you will re...

Page 77: ...y The screen shows following Menu Current Setup Menu SetupMenu F1 Ink Status OriginSet F2 F3 TestPrint MediaSet F4 1 7 Step 3 Set the setup menu as follows Refer to Setup menu Tank change menu Notes For functions of the operation panel with the setup menu displayed refer to the following o Operation panel o Setting menu display For the structure of the setup menu refer to the following o Setup men...

Page 78: ...ayout Function F4 2 7 SetupMenu F1 RollSetup Centro F2 F3 Network 3 7 SetupMenu F1 Utility FileMng F2 F3 Initial 4 7 SetupMenu F1 DataDump InkManager F2 5 7 SetupMenu F1 CutterChg WiperClean F2 F3 TankChg 6 7 SetupMenu F1 VersionCheck 7 7 Notes The Network Settings menu is displayed if the network interface board has been installed on the product The items on the File Management menu are displayed...

Page 79: ... Centronics Interface communication mode Refer to Centronics menu Setup menu 3 7 Network setting Makes the settings for the network interface Refer to Network setting menu Utility setting Makes various advanced function settings Refer to Utility menu File management setting Makes various settings for the processing method of the printing data sent from computer to the installed hard disk in the pr...

Page 80: ...Line 3 ink cartridge slots 4 6 Line 4 ink cartridge slots 7 8 Symbols Ink Colour K Black C Cyan M Magenta Y Yellow c Light Cyan m Light Magenta W Cleaning Liquid Type of Ink E Eco Solvent Eco Solvent Plus X Cleaning Cartridge Ink Remaining 0 100 mode in the lower right corner e g Eco Ink Status CANCEL key shift to the previous hierarchy menu Refer to Setup menu Notes To display the Ink Status menu...

Page 81: ... the left F3 key Feeds media backward F4 key Moves the print head to the right ENTER key Determines the setup values then returns to the previous hierarchical menu Refer to Setup menu Origin setting CANCEL key shifts to the previous hierarchy menu Refer to Setup menu Notes When printing from the data on the hard disk the printing will start from the same start position as when the printing data wa...

Page 82: ...ck Alignment UniDir Performs accuracy adjustment printing in one direction Refer to Alignment Test print 1 2 Alignment BiDir Performs accuracy adjustment printing in two directions Refer to Alignment Pallet printing Performs pallet printing Refer to Colour palette Test print 2 2 Maintenance status Maintenance status printing is performed Refer to Maintenance record Test print 1 2 2 2 CANCEL key sh...

Page 83: ...ierarchy menu Refer to Setup menu 5 4 6 Media type menu Set media type for printing SetupMenu F1 User 1 User 2 F2 F3 User 3 User 4 F4 1 2 SetupMenu F1 User 5 User 6 F2 F3 User 7 User 8 F4 2 2 Setup items Parameters Description User media 1 User media 2 User media 3 Types 1 2 User media 4 User media 5 User media 6 User media 7 Types 2 2 User media 8 To set the type of media used for printing For se...

Page 84: ...charged while printing according to the media type Refer to Ink amount menu InkDryTime In order to let the ink for the printing dry the time between the end of the print and the beginning of the next print is set Refer to InkDry menu HeadHeight Sets the distance head height between the print head and the media Refer to Head Height menu User media 1 8 1 3 Stiff Makes the setting for the absorbing p...

Page 85: ...distance head height between the print head and the media Refer to Head Height menu User media 1 8 1 3 Stiff Makes the setting for the absorbing power of the media to the printing board depending on the hardness of the media Refer to Stiff menu Thickness Makes the setting on the width of the media to be used Refer to Thickness menu Heater Sets the temperature of the Heater Refer to Heater Menu Dri...

Page 86: ...CEL key Cancels the setting value and moves the screen to the menu of the previous hierarchy Refer to User media menu 5 4 9 InkDry menu Sets the waiting period between the end of operation and the start of next printing in order to let the printed media dry InkDryTime 0 sec 60 min F2 30 sec F4 F2 F4 ENTER Setup items Parameters Description InkDryTime 0 to 30 sec to 270 sec to 60 min To change the ...

Page 87: ... of 700µm 0 7mm to 1000µm 1 0mm HeadHeight Refer to User media menu Notes Set the height of the head in relation to the thickness of the media o If the setting is set to High and the print is created on thin media good quality print results will not be achieved o If the setting is set to Low and thick media is used the media and print head will come into contact and may result in damage to the pro...

Page 88: ...se the setup value ENTER key to confirm the setup value and to shift to the previous hierarchy menu CANCEL key to cancel the setup value and to shift to the previous hierarchy menu Refer to User media menu 5 4 13 Heater menu Sets the temperature of the Heater Heater A OFF 50 C F2 50 C F4 F2 F4 ENTER Use the F2 or F4 key to select the requested temperature for the Heater 5 4 14 Drier menu Set the t...

Page 89: ... series printer Fixer B OFF 70 C F2 70 C F4 F2 F4 ENTER Use the F2 or F4 key to select the requested temperature for the Fixer 5 4 16 Post Fixer menu Set the temperature of the Post Fixer Notes Please note that this heating element is only available onto the Rockhopper II 4H series printer Post Fixer C OFF 70 C F2 70 C F4 F2 F4 ENTER Use the F2 or F4 key to select the requested temperature for the...

Page 90: ...able onto the Rockhopper II series printer HStatus A 27 D 29 Heating NOT Ready Notes A stands for the Heater D stands for the Dryer Press the CANCEL key to go to the previous menu 5 4 18 HStatus menu Rockhopper II 4H Check the temperature of the heating elements Notes Please note that this heating element is only available onto the Rockhopper II 4H series printer HStatus A 49 B 26 C 27 D 49 Heatin...

Page 91: ...t1 Performs printing by media feed compensation A correction pattern with a width of 0 10 is printed around the center of the correction value currently set Refer to Printing by Media feed compensation menu Change Changes the media feed compensation value The menu changes to the Change Media Feed Correction Value menu Refer to Change media feed compensation value menu Print2 Performs printing by m...

Page 92: ...alue shift to the previous hierarchy menu Refer to Media feed compensation menu 5 4 21 Printing by Media feed compensation menu Performs printing by media feed compensation Dist Adj Printing CANCEL Setup items Parameters Description Data printing Now printing by media feed compensation Wait for a while until printing has been finished Dist Adj CANCEL key to perform following operations Media feed ...

Page 93: ...f sheet media can be set o ISO series A0 A1 A2 A3 A4 o JIS series B1 B2 B3 B4 o ARCH series A B C D 5 4 23 Top feed menu Sets the amount of media to be fed when printing begins Make this setting when using roll media TopFeed 0 mm 400 mm F2 0 mm F4 F2 F4 ENTER Setup items Parameters Description Top feed 0mm 400mm To feed media at the start of printing Set when printing on roll media F2 key Increase...

Page 94: ...ed to Off regardless the previous settings o When Take up system or Roll up roll off system is set for the media detection settings Media detection menu When using the media shown below set the media cut setting to Manual If set to Auto the following errors may occur o Cloth material The cloth fiber is not completely cut o Media with glue Glue will adhere to the cutting blade and decrease cutting ...

Page 95: ...ings for Printing mode For each setup value of Printing mode four settings of Printing mode 1 Printing mode 4 can be set PrnMode1 F1 ColorMode Quality F2 F3 Direction RepeatPrn F4 1 1 Setup items Parameters Description Colour mode To set the number of colours used for printing Refer to Colour mode menu Printing quality To set printing quality Refer to Printing quality menu Printing direction To se...

Page 96: ...F2 F3 1440 x 720 720 x 1440 F4 Current parameter 360 x 360 2 4 Quality F1 Diag1440 1440 x 1440 F2 F3 2160 x 1080 1080 x 2160 F4 Current parameter 360 x 360 3 4 Quality F1 Diag2160 2880 x 1440 F2 F3 1440 x 2880 Diag2880 F4 Current parameter 360 x 360 4 4 Setup items Parameters Description 360 360dpi 720 360dpi 360 720dpi Quality 1 4 Diagonal 720dpi 720 720dpi 1080 1080dpi 1440 720dpi Quality 2 4 72...

Page 97: ...t performed 1 pass Few Only gaps between lines are overwritten 2 pass Over printing is performed twice per 1 line 4 pass Over printing is performed four times per 1 line Interlace method CANCEL key To shift to the previous hierarchy menu Refer to Setup menu 5 4 31 Printing direction menu To set print head moving direction for printing Direction F1 UniDir BiDir F2 Current parameter BiDir 1 1 Setup ...

Page 98: ...the following keys F2 key Increases the setup value F4 key Decreases the setup value ENTER key To confirm the setup value to shift to the previous hierarchy menu CANCEL key To cancel setup value to shift to the previous hierarchy menu Refer to Repeat printing menu 5 4 34 Interval time menu To set interval time for the repeat print IntervalTime 0 0 sec 5 0 sec F2 0 0 sec F4 F2 F4 ENTER Setup items ...

Page 99: ...nator To set the functions for when printing has been completed for printer commands included in printing data Refer to Terminator menu ImageResolu Makes settings for image resolution while printing with image data Refer to Image resolution menu OnlineTimer Makes settings for the time between the end of receiving printing data from a computer and recognizing the end of printing data Refer to Onlin...

Page 100: ...e units for amount of movement for printing Step F1 0 010 mm 0 025 mm F2 Current parameter 0 010 mm 1 1 Setup items Parameters Description 0 010mm To set the printing units to 0 010mm 0 025mm To set the printing units to 0 025mm Print step To shift to the previous hierarchy menu Refer to Command setup menu 5 4 38 Print position menu To set the initial writing position for printing Position F1 P1 L...

Page 101: ... Terminator To shift to the previous hierarchy menu Refer to Command setup menu 5 4 40 Image resolution menu To set resolution for image data for printing Resolu F1 360dpi 600dpi F2 F3 720dpi 1080dpi F4 Current parameter 360dpi 1 2 Resolu F1 1200dpi 1440dpi F2 F3 2160dpi 2880dpi F4 Current parameter 360dpi 2 2 Setup items Parameters Description 360dpi 600dpi 720dpi Image resolution 1 2 1080dpi 120...

Page 102: ...y menu CANCEL key Cancels the setup value shifts to the previous hierarchy menu Refer to Command setup menu 5 4 42 Overwrite menu To set the printing method for areas where figures overlap on the printing data Overwrite F1 Last Mix F2 Current parameter Last 1 1 Setup items Parameters Description Last The colour of the print created afterward is given priority Mix The colours of overlapping areas a...

Page 103: ... Notes The layout function automatically determines the size of printing data sent from the computer and then determines the amount of roll media required without wasting media If sheet media has been loaded the layout function is disabled Layout F1 Direct Joint F2 F3 CtPos 1 1 Setup items Parameters Description Direct To set the layout method for printing data Refer to Layout method menu Joint Ma...

Page 104: ...ia Layout method To shift to the previous hierarchy menu Refer to Layout setup menu 5 4 46 Joint printing menu To set joint printing Joint F1 ON OFF F2 Current parameter OFF 1 1 Setup items Parameters Description Off Does not perform stitching print On Performs stitching print Joint Shifts to the previous hierarchy menu Refer to Layout setup menu 5 4 47 Cutting position Menu To set the media cutti...

Page 105: ...rsed printing data Refer to Mirror menu Function setup CANCEL key Shifts to the previous hierarchy menu Refer to Setup menu 5 4 49 CMY Æ K menu To set how to draw black CMY K F1 No Yes F2 Current parameter Yes 1 1 Setup items Parameters Description No If MH GL GL2 are set on the Command Settings menu be sure to use CMY mixed colours ink If RTL PASS is set use both CMY mixed colours ink and K black...

Page 106: ...ierarchy CANCEL key Cancels the setup value shift to the previous hierarchy menu Refer to Function setup menu 5 4 51 Mirror menu To set this to print reversed printing data Mirror F1 OFF Y ON F2 Current parameter OFF 1 1 Setup items Parameters Description Off No reversal of printing data Y axis ON For printing when data is reversed to Y axis Mirror To shift to the previous hierarchy menu Refer to ...

Page 107: ...rameters Description Roll media 1 4 1 m to 30 m to 99 m To change roll media length by operating the following keys F2 key Increases the setup value F4 key Decreases the setup value ENTER key Confirms the setup value shifts to the previous hierarchy menu CANCEL key Cancels the setup value shifts to the previous hierarchy menu Refer to Roll Media setup menu 5 4 54 Centronics menu To set communicati...

Page 108: ...rameters Description IP address To set the IP address of the product Refer to IP address menu Subnet mask To set the subnet mask of the product Refer to Subnet mask menu Gateway To set the IP address of the connected gateway Refer to Gateway menu Network 1 2 DHCP To make the settings for the DHCP function of the network server Refer to DHCP menu MAC address The MAC address of the network interface...

Page 109: ...hy CANCEL key Cancels the setting value and moves the screen to the menu of the previous hierarchy Refer to Network setting menu 5 4 57 Subnet mask menu Set the subnet mask of the product SubnetMask F1 255 255 255 255 F2 F3 F4 1 1 Setup items Parameters Description Subnet mask 000 000 000 000 255 255 255 000 255 255 255 255 Use the following keys to change the Subnet Mask F1 key Moves one digit to...

Page 110: ...ing value and moves the screen to the menu of the previous hierarchy CANCEL key Cancels the setting value and moves the screen to the menu of the previous hierarchy Refer to Network setting menu 5 4 59 DHCP menu To make the settings for the DHCP function of the network server DHCP F1 Off On F2 Current parameter Off 1 1 Setup items Parameters Description Off Set when DHCP function is unavailable On...

Page 111: ... shift to the previous hierarchy menu Refer to Network setting menu 5 4 62 Utility menu To perform various settings for application functions of products Utility F1 ErrorDisp Detection F2 F3 OnCleaning Width F4 1 1 Setup items Parameters Description ErrorDisplay To set display method to the operation panel when minor error occurred Refer to ErrorDisplay menu Media detection When media has been ini...

Page 112: ...l 1 1 Setup items Parameters Description Normal To perform media detection automatically OFF No media detection Take up mechanism Make this setting when using the optional take up system RollFeed Make this setting when using the optional roll off roll up system media detect CANCEL key to shift to the previous hierarchy menu Refer to Utility menu Notes When setting Take up Mechanism on the Media De...

Page 113: ...50 model 210mm 1273mm 64 model 210mm 1651mm 87 model 210mm 2240mm Notes On the media width menu If a value larger than the width of the media has been set media or the product may be contaminated by the ink during printing If a value smaller than the width of the set media has been set media may not be cut correctly Width 210 mm 1273 mm F2 841 mm F4 F2 F4 ENTER Setup items Parameters Description 5...

Page 114: ...arameters Description Write mode To set writing method of printing data to the hard disk and printing method Refer to Write mode menu Re plot Set this when you want to draw the printing data saved on the hard disk Refer to Re plot menu Delete Set this when deleting the printing data saved on the hard disk Refer to File delete menu File management 1 2 Re name To change file name of the printing dat...

Page 115: ...data to the hard disk Writes the data to the hard disk without printing Note Printing method can be set for printing data saved in the hard disk by Re plot menu Refer to Re plot menu Writing only Writing To shift to the previous hierarchy menu Refer to File management setup menu 5 4 69 Re plot menu Set following items when you want to draw printing data saved in the hard disk File name Printing me...

Page 116: ...o confirm setup value Product starts printing Ready to Print Heaters Cleaning Cut Feed LeverUp User1 xxxm After printing shift to normal condition Re plot CANCEL key Cancels the setup value shifts to the previous hierarchy menu Refer to File management setup menu 5 4 70 File delete menu Set this when you delete printing data saved on the hard disk Notes File delete menu is displayed if a hard disk...

Page 117: ...played if a hard disk has been installed The file name of printing data sent from the computer is always set to TEMPFILE000 To save transmitted image data change the file name to a name of your choice in the Rename folder before transmitting the next printing data Rename F1 TEMPFILE000 F3 SELECT ENTER Setup items Parameters Description Rename File name To select to be changed file name by operatin...

Page 118: ...haracters with forward feed way To be changed file name ENTER key Confirms setup value shifts to the previous hierarchy menu CANCEL key Cancels setup value shifts to the previous hierarchy menu Refer to File management setup menu 5 4 72 Format menu To perform formatting of the hard disk Notes Format menu is displayed if a hard disk has been installed If formatting of the hard disk is performed all...

Page 119: ...etup menu Returns parameters to the factory settings Initial F1 ALL MediaSet F2 F3 PrintMode Command F4 1 3 Initial F1 Layout Function F2 F3 RollSetup Centro F4 2 3 Initial F1 Network Utility F2 F3 FileMng WEB password F4 3 3 Setup items Parameters Description All Returns all parameters to the factory setting Refer to All Initialize menu MediaSet Returns parameters in the media setup menu to the f...

Page 120: ...enu to the factory setting Refer to Utility Initialize menu File management The file management setup menu values are reset to factory default settings Refer to File management Initialize menu Initialize 3 3 WEB password To return the WEB password setting value to the initial value at the time of shipment from the factory Refer to WEB password initialize menu Initialize 1 3 3 3 CANCEL key Shifts t...

Page 121: ... No initialization Yes To perform initialization Printing mode initialize After setting to shift to the previous hierarchy menu Refer to Initialize setup menu 5 4 77 Command setup Initialize menu Setup values of CommandSetup menu are set to the factory default settings Command F1 No OK F2 Current parameter No 1 1 Setup items Parameters Description NO No initialization Yes To perform initialization...

Page 122: ... initialization Yes To perform initialization Function setup Initialize After setting to shift to the previous hierarchy menu Refer to Initialize setup menu 5 4 80 Roll media setup Initialize menu Setup values of Roll Media setup menu are set to the factory default settings RollSetup F1 No OK F2 Current parameter No 1 1 Setup items Parameters Description NO No initialization Yes To perform initial...

Page 123: ...O No initialization Yes To perform initialization Network initialize After setting to shift to the previous hierarchy menu Refer to Initialize setup menu 5 4 83 Utility Initialize menu Setup values of Utility menu are set to the factory default settings Utility F1 No OK F2 Current parameter No 1 1 Setup items Parameters Description NO No initialization Yes To perform initialization Utility initial...

Page 124: ...t parameter No 1 1 Setup items Parameters Description NO Initializing is not performed Yes Initializing is performed WEB password initialize After setting to shift to the previous hierarchy menu Refer to Initialize setup menu 5 4 86 Data dump menu To perform dump printing for online function check DataDump F1 Start End All F2 1 1 Setup items Parameters Description Start End Notes Dump printing is ...

Page 125: ...menus 5 4 88 Head Wash menu To perform a head wash to remove all ink of the ink supplying system HeadWash F1 No Yes F2 1 1 Setup items Parameters Description No Do not wash the ink supplying system Yes To wash the ink supplying system Head clean CANCEL key shift to the previous hierarchy menu Refer to Setup menus Notes Only after two head wash cycles it is possible to change ink types Use the Ink ...

Page 126: ...eters Description Start Starts the ink load process of 8 minutes Stop Stops the ink load process Ink Load CANCEL key shift to the previous hierarchy menu Refer to Setup menus 5 4 90 Ink Change menu To perform an ink change InkChange F1 No Yes F2 1 1 Setup items Parameters Description No Do not perform an ink change Yes To start the ink change cycle Ink Change CANCEL key shift to the previous hiera...

Page 127: ...ng wait for a while 6 6 7 Please insert ink cart Ink refill 8 8 8 The end This will be asked 7 times 5 4 91 Cutter change menu The cutting blade has been replaced Makes the setting to replace the cutting blade Notes Refer to Replacing the cutting blade for details regarding the procedure for manually changing the cutting blade CutterChg F1 No Yes F2 Current parameter No 1 1 Setup items Parameters ...

Page 128: ... hierarchy menu Refer to Setup menu Yes To clean the cleaning wiper Wiper clean CANCEL key shifts to the previous hierarchy menu Refer to Setup menu 5 4 93 Tank change menu To change the waste fluid tank Set when changing the waste fluid tank Notes Refer to Replacing the waste liquid tank for details regarding the procedure for changing the waste fluid tank TankChg F1 No Yes F2 Current parameter N...

Page 129: ...heck menu To check the installed firmware version VersionCheck RJ rh x xx Heat Sys y yy Setup items Parameters Description Version Check CANCEL key shift to the previous hierarchy menu Refer to Setup menus x xx firmware version of the RJ mainboard y yy firmware version of the heating board ...

Page 130: ...elements follow the steps below Step 1 Press the F1 key on the operation panel The printer works as follows Plot OK F1 Heaters Cleaning F2 F3 Cut Feed LeverUp F4 User1 xxxm By pressing the F1 key you will have direct access to control or change the heaters temperatures After pressing the F1 key in the normal status the operation panel will mention the following Heaters F1 A S 50 R 50 F3 D S 50 R 5...

Page 131: ...F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL key to leave the menu without changing the rear heater settings 5 5 1 2 Change the dryer temperature To change the temperature of the dryers press the F3 key on the operation panel The display will mention the following Drier D OFF 50 C F2...

Page 132: ...e F4 key you can disactivate the heating elements The display will mention SET ON In case the heating elements are disactivated the display will mention SET ON By pressing the F4 key you can activate the heating elements The display will mention SET OFF Please note that after finishing a printing job and no other print job is sent to the printer the heating elements will keep their temperature for...

Page 133: ...peration panel will mention the following Heaters 1 2 F1 A S 50 R 50 B S 50 R 50 F2 F3 C S 50 R 50 D S 50 R 50 F4 heater message Heaters 2 2 F1 SET ON heater message The heater message can be one of the following Heater standby Heater warming up Heater ready Notes Previous firmware mention Heater standby Heater ON Heater OFF Heater ON A Heater ON D Heater ON B Heater ON C Heater ON A B Heater ON A...

Page 134: ...hout changing the heater settings 5 5 2 2 Change the fixer temperature To change the temperature of the fixer press the F2 key on the operation panel The display will mention the following Fixer B OFF 70 C F2 50 C F4 F2 F4 ENTER Press the F2 key to decrease the temperature Press the F4 key to increase the temperature Press the ENTER key to confirm the requested temperature change Press the CANCEL ...

Page 135: ...o confirm the requested temperature change Press the CANCEL key to leave the menu without changing the rear heater settings 5 5 2 5 Activate disactivate heaters In the second menu press the F1 key to activate or disactivate all heating elements In case the heating elements are activated the display will mention SET OFF By pressing the F4 key you can disactivate the heating elements The display wil...

Page 136: ...Press the F3 key or the F4 key on the operation panel The product will perform following operations Setup items Key name Parameters Description F3 Forward Feeds media forward Cut Feed F4 Backward Feeds media backward Notes If Take Up Roll is set in the media detection setup menu the product will not operate even if the F4 key has been pressed Refer to Media detection menu 5 5 4 Operating the press...

Page 137: ...sing the foot switch instead of the operation panel 1 Foot switch 5 5 5 Print mode check Use the following procedure to check the print mode currently set Step 1 Press the ENTER key on the operation panel The following information is displayed on the operation panel for three seconds Printmode 1 Quality 360x360 2 Interlace 1pass 3 Direction UniDir No Position Description Reference 1 Line 2 The pri...

Page 138: ...ition When roll media has been set If OFF is set on the cut media menu If Take Up Roll has been set in the media detection setup menu When sheet media has been set Follow the steps below to cut the media Step 1 Make sure that the MEDIA SET lamp on the operation panel is off Plot OK Heaters Cleaning F3 Cut Feed LeverUp User1 xxxm Step 2 Press the F3 key on the operation panel Shift to the cut and f...

Page 139: ...en Manual is set in the media cut menu the media can be cut manually Cut the media according to the following procedure Step 1 Make sure that the MEDIA SET lamp on the operation panel is off Notes After printing the media is automatically transferred to the media cutting position Plot OK Heaters Cleaning F3 Cut Feed LeverUp User1 xxxm Step 2 Press the F3 key on the operation panel Shift to the cut...

Page 140: ...ll media Caution When cutting roll media be careful of the following Incorrect handling can result in injury to the hands and fingers from the razor blade Use the cut groove of the Rockhopper II 4H at the front of the media guide Please note that there is NO cutter groove on the Rockhopper II printer Step 6 Press the ENTER key of the operation panel The unit enters the normal status Plot OK Heater...

Page 141: ...did not plug the power cable in Plug in the power cable Refer to Connecting the power cable 2 The AC power does not match the specified voltage Use the printer at the specified voltage Refer to Connecting the power cable 3 The front cover is open Close the front cover Refer to Media handling 2 The printer does not work after media has been loaded No Possible cause Solutions References 1 The front ...

Page 142: ...m a computer No Possible cause Solutions References 1 The model setting of the computer is not correct 2 The interface setting or command mode on computer and printer do not match Make sure that the model settings on computer and printer are the same Refer to Connecting the printer to your PC 5 Printouts are partially blurred or missing Notes You may not obtain reasonable quality with media other ...

Page 143: ...es 1 You did not use recommended media Use recommended media Refer to Media type 2 You used the printer in an environment other than the specified environment Use the printer in the specified environment Refer to Cautions on handling media 3 You used old media 4 You used folded creased or curled media Replace with new media Refer to Replacing media 5 Check the media for curling or liftoff Use the ...

Page 144: ...inter rarely prints correctly only after initial ink charging Perform cleaning a few times and check again Refer to Head cleaning 11 The media is off or damaged when loading it Notes Remove the jammed or damaged media referring to When media jams occur No Possible cause Solutions References 1 You did not use recommended media Use recommended media Refer to Media type 2 The loading position of the ...

Page 145: ...edia 4 Foreign material such a piece of media is attached to the pressure rollers Clean the pressure rollers Refer to Cleaning inside the printer 5 You used the printer in a location with air conditioner or other location not appropriate for the specified environment Use the printer in the specified environment Refer to Product Specifications 6 You loaded sheet media into the printer Set the CutSi...

Page 146: ... correct Load the media correctly Refer to Loading media 16 The printer is not connected to a computer using the Centronics interface No Possible cause Solutions References 1 You did not connect the Centronics interface cable correctly Connect the Centronics interface cable correctly Refer to Connecting the centronics interface 2 When the printing data is transferred from the computer the DATA lam...

Page 147: ...fer to Media type 19 Lines are missing No Possible cause Solutions References 1 The validity date of the ink cartridge has been expired Use a new ink cartridge Refer to Replacing ink cartridges 2 You did not use recommended media Use recommended media Refer to Media type 3 Did you try minor adjustments for image quality Try minor adjustments for image quality Refer to Alignment 20 Bubbles near the...

Page 148: ...g The printer is printing 6 Warning Waste Ink Tank Replace the waste liquid tank Refer to Replacing the waste liquid tank 7 Warning Ink Tube Life Contact the dealer where you bought the printer or MUTOH s technical support center 2 Displays of the operational status 2 The following operational status is displayed between the first and the third line of the operation panel Ink Refill Wait for a whi...

Page 149: ...ops Reload the media Refer to Loading media 2 Media Slant The media was fed at an angle into the printer The printer stops Reload the media Refer to Loading media 3 End Of Roll Roll media runs out The printer stops Load new roll media Refer to Replacing media 4 Cover Open The front cover is open The printer stops Close the front cover 5 Please Set Media The pressure roller has been raised There is...

Page 150: ... ink Refer to Installing ink cartridges 3 No original ink You did not load MUTOH s recommended ink cartridge The printer stops Load MUTOH s recommended ink cartridge Refer to Replacing ink cartridges 4 4 Memory Status NoMemory DIMM 64 MB Short of memory while converting or printing data Consider increasing the memory capacity Notes The shows the colour of the ink causing the error according to the...

Page 151: ...and data is sent from computer Make sure that the settings of the computer and the printer match Refer to Menu setup on the operation panel Notes in error messages are code numbers indicating what kind of error occurred may indicate the command code of the error For the settings on a computer refer to the computer s operation manual 6 3 5 Error requiring a restart Following are descriptions and so...

Page 152: ...ons References 1 E System error An error which cannot be solved promptly has occurred 1 If foreign material such as a piece of media or media dust are involved in the driving system remove them 2 Make sure that the replaced parts are correctly installed 3 Power OFF the printer After 10 seconds or more power it back ON Refer to When media jams occur Refer to Replacing consumables Notes in error mes...

Page 153: ...A SET lamp will turn on orange The following message is displayed on the operation panel Please Set Paper Heaters Cleaning Cut Feed LeverUp User1 xxxm Notes When raising or lowering the pressure rollers so you can use the foot switch instead of the operation panel 1 Foot Switch Step 2 If a piece of media or media dust are stocked in the printer open the front cover and remove the piece of media or...

Page 154: ...over Step 3 If there is an error requiring a restart power the printer OFF and ON again 6 4 2 How to remove a piece of media roll media To remove a piece of roll media please refer to the User s Guide Handling roll media on a Falcon II series printer and Rockhopper II series printer ...

Page 155: ...cartridges under the following conditions a The ink remaining in the ink cartridge is low The following message is displayed on the operation panel Printing operation is continued Prepare new ink cartridges before they are totally empty Ready to Print Heaters Cleaning Cut Feed LeverUp NearEnd 1 b The ink cartridge becomes empty The following message is displayed on the operation panel Printing ope...

Page 156: ...Otherwise your eyes may become congested or slightly inflamed If you feel discomfort consult a doctor immediately Do not disassemble ink cartridges Otherwise ink may get in your eyes or on your skin Only use Eco Solvent ink Eco Solvent Plus ink and appropriate cleaning liquid Using other ink e g dye or pigment could cause permanent damage to the printer Caution Do not use Eco Solvent ink in combin...

Page 157: ...ion Be sure not to pinch your fingers while opening and closing the ink compartment cover 1 Ink Compartment Step 3 Remove the ink cartridge from the ink cartridge slot Notes Dispose the used ink cartridge by putting it in a plastic bag in accordance with local regulations or laws 1 Ink cartridge slot 2 Ink cartridge ...

Page 158: ...be able to print correctly Use up ink cartridges within two years from the date printed on the cartridge packages Replace ink cartridges if after six months since installation Step 5 Install the ink cartridge following the steps in Installing ink cartridges Step 6 Close the cover of the ink compartment 1 Ink Compartment Step 7 Make sure that the display on the operation panel returns to normal sta...

Page 159: ...g Printing or other operations are not performed Make sure that the display on the operation panel shows the normal status The MEDIA SET light on the operation panel goes off Step 2 Follow Menu setup on the operation panel and display the cutting blade replacement menu on the operation panel Refer to Cutter change menu CutterChg No Yes F2 1 1 Step 3 Select Yes and press the F2 key on the operation...

Page 160: ...ad may be clogged with ink Step 5 While pressing the cutting blade holder tab rotate the cutting blade holder lever in the direction shown in the diagram Notes Do not push the cutting blade holder tab strongly or release it suddenly Doing so may cause the spring incorporated in the cutting blade holder to fly off Do not push in the cutting blade holder Doing so may cause the cutting blade to damag...

Page 161: ...he cutting blade or apply it on hard material Doing so may damage or break the cutting blade Notes Dispose the used cutting blade put it in a plastic bag in accordance with local regulations or laws 1 Cutting blade Step 7 Insert the new cutter into the media cutting blade holder as shown below Notes Be sure not to let the spring incorporated in the cutter holder fly out 1 Cutting blade ...

Page 162: ...e the spring incorporated in the cutting blade holder to fly off Do not push in the cutting blade holder Doing so may cause the cutting blade to damage the inside of the printer Attach the cutting blade holder lever correctly referring to the diagram below If it is not attached correctly errors may occur If an error occurs make sure that the cutting blade holder lever is attached correctly 1 Cutti...

Page 163: ...er the following conditions a When the waste liquid tank is nearly full Following message is displayed on the operation panel Printing continues Prepare a new waste liquid tank before the waste liquid tank becomes full Warning WastInkTank Heaters Cleaning Cut Feed LeverUp User1 Om 2 Replacement Procedures Follow the steps below to replace the waste liquid tank Step 1 Check the following if the pow...

Page 164: ...nk Changed ENTER Step 5 Open the cap of the waste liquid tank Caution Do not bend or pull the waste fluid tube Doing so may cause that the waste fluid will leak out and malfunction in the product Step 5 Remove the waste liquid tank from the tank tray of the stand Notes Put the used waste liquid tank in a plastic bag and follow the local regulations when disposing Step 6 Open the cap of a new waste...

Page 165: ...and then contact your local MUTOH dealer Caution Be sure to power OFF the printer and unplug the power cable from the outlet before cleaning the printer Do not use thinner benzene alcohol or other active agents Doing so may result in damage or paint peeling from the casing Be careful not to spill water inside the printer Doing so may result in a short circuit Never open the covers fixed with screw...

Page 166: ...e following are instructions for cleaning the inside of the printer Follow the steps below Step 1 Open the front cover 1 Front cover Step 2 Use a soft brush to carefully clean away any dust or dirt on the pressure rollers Notes Do not blow off media dust inside the printer using an air dusting machine Doing so may cause noise to occur from inside the printer 1 Pressure rollers ...

Page 167: ...an the surface of the head and the nozzles Follow the steps below to perform head cleaning Notes Remove media before performing head cleaning If you perform head cleaning with media installed the head may contact the media Step 1 Make sure that the state of the product is normal Caution Be sure not to pinch your fingers while opening and closing the front cover Step 2 Refer to Testprinting to perf...

Page 168: ...tion Small Small cleaning is performed Normal Normal cleaning is performed F2 Strong Strong cleaning is performed Step 7 Press the ENTER key on the operation panel to start the head cleaning Notes If the Cancel key has been pressed instead of the ENTER key after changing the parameters the printer returns to the normal status without performing a head cleaning Cleaning Rest min Step 8 When the hea...

Page 169: ... light on the operation panel goes off Step 3 Follow Menu setup on the operation panel and display the cleaning wiper menu on the operation panel Refer to Wiper clean menu WiperClean No Yes F2 1 1 Step 4 Select Yes and press the F2 key on the operation panel The printer enters the cleaning wiper mode The carriage moves to the waiting position for cleaning the wiper The following message is display...

Page 170: ...10 03 1 Carriage cover 2 Screw Step 6 Open the front cover Caution Be sure not to pinch your fingers while opening and closing the front cover 1 Front cover Step 7 Remove two screws underneath the carriage cover Step 8 Remove the carriage cover 1 Carriage cover 2 Screw ...

Page 171: ...ning liquid to wipe off ink on the cleaning wiper 1 Cleaning wiper 2 Cleaning cloth 3 Head cap unit Step 10 Reinstall the carriage cover following steps 5 to 8 in reverse order Notes When using this product the carriage cover must be installed Step 11 Press the ENTER key on the operation panel The carriage moves to the cap position The printer returns to the normal status Ready to Print Heaters Cl...

Page 172: ...nt damage to the printer Notes Do not hardly shake the ink cartridge The ink may leak from the cartridge Do not disassemble the ink cartridge The disassembled ink cartridge is no longer usable Refer to the price list for the ink type and other details of the ink cartridge Price List Use only Mutoh recommended ink cartridges This printer is adjusted under the condition of using only the recommended...

Page 173: ...To not perform an ink change Press the CANCEL key on the operation panel Select NO and press the F1 key on the operation panel The process consists of several cleaning loadings several air loadings and one ink loading On the display of the operation panel a time indication is mentioned on the fourth line Message Time 50 Time 64 Time 87 Please remove cart Ink Discharge 1 1 1 Please insert Cleaning ...

Page 174: ...r Also movement after transport is not covered by the warranty Have two or more people to transport the printer 1 Before the transfer If you are using the stand follow the steps below to transfer the printer Step 1 Make sure the printer is turned off Step 2 Make sure the head is in the right edge position capping position Step 3 Disconnect the power cable and all other cables Step 4 Release the lo...

Page 175: ...Step 1 Make sure that you place the printer on an adequate place Step 2 Lock the casters after transferring the printer Notes For connecting cables refer to the following Connecting the power cable Connecting the printer to your PC Step 3 Connect the power cable and other cables Notes For connecting cables refer to the following Connecting the power cable Connecting the printer to your PC ...

Page 176: ... NozzleCheck Step 5 Perform a fine adjustment of image quality Notes To perform an adjustment of image quality refer to Alignment 7 5 2 Transporting the printer When you transport the printer the printer should be repacked in the original box and packing materials to protect it from vibration or impact Notes When you transport the printer contact your local MUTOH dealer for assistance ...

Page 177: ... of the capping station 3 Clean the wipers 4 Clean caps in the maintenance station 5 Clean around the bottom of the heads NOT the nozzle plate Month N 1 2 3 4 5 6 7 8 9 10 11 12 1 X X 2 X X X X 3 WEEKLY 4 WEEKLY 5 WEEKLY 8 3 2 Service by authorised Mutoh technician Perform periodical inspections according to the table below N Part number Quantity Action 1 MY 42110 4 Replace the dampers 2 MY 41405 ...

Page 178: ...Rockhopper II series printers User s Guide 178 AP 75095 Rev 2 0 24 10 03 Month N 1 2 3 4 5 6 7 8 9 10 11 12 1 X 2 X X 3 X X 4 X 5 X X 6 X 7 X X 8 X X 9 X X 10 X X 11 X X 12 X X ...

Page 179: ...8 1 INTRODUCTION This section explains the specifications and installation procedures for optional parts 8 2 2 OR 4 HEATER To verify if your printer is equipped with 2 or 4 heaters please refer to the photo s mentioned below Rockhopper II 2 heater printer Rockhopper II 4 heater printer ...

Page 180: ...view Table 914mm 36 wide output 50 64 87 Ink Set Up 2 x 4 Colours 6 Colours 2 x 4 Colours 6 Colours 360 x 360 5 7 37 7 2 9 19 6 5 7 37 7 3 9 27 7 720 x 360 5 8 22 8 2 9 11 5 5 9 23 1 5 3 20 6 720 x 720 2 9 11 4 1 4 5 6 2 9 11 5 2 6 10 2 1440 x 720 2 9 5 9 1 4 2 8 3 0 6 0 2 6 5 2 1440 x 1440 1 4 2 9 0 7 1 5 1 5 3 0 1 3 2 6 Output speeds are given for 914 mm 36 output 50 output is 7 faster 64 output...

Page 181: ...700 x 750 x 1250 215 kg Power Supply AC 100 120 V AC 220 240 V auto switching Working Environment Temperature 10 35 C Humidity 20 80 no condensation Noise Level Operating 54 dB or less Standard VCCI Class A FCC Class A UL CE CCIB Standard Items Hard Disk 20 3 GB Stores 16 jobs Up to 99 copies job PostScript RIP included Optional Item Extra Scroller Bars Take up System Roll off roll up system Speci...

Page 182: ...n number Connection signal Signal direction Pin number Connection signal Signal direction 1 STROBE To printer Å 19 SG 2 DATA1 To and from printer Å Æ 20 SG 3 DATA2 To and from printer Å Æ 21 SG 4 DATA3 To and from printer Å Æ 22 SG 5 DATA4 To and from printer Å Æ 23 SG 6 DATA5 To and from printer Å Æ 24 SG 7 DATA6 To and from printer Å Æ 25 SG 8 DATA7 To and from printer Å Æ 26 SG 9 DATA8 To and f...

Page 183: ...g Shield construction Metallic tape weaving double shielded cable Characteristic impedance 62 Ω 8 4 2 Network Interface Specifications Item Specifications NetWork Type Ethernet IEEE802 3 NetWork I F 10 Base T 100 Base TX automativ switching RJ 45 connector twisted pair cable ycategory 5 Protocol TCP IP Mode ftp lpr socket Functions Automatic protocol recognition Transmission speed up to 4 MB s Net...

Page 184: ...ity in your body The electronic components can be damaged from static electricity When installing do not touch the elements on the circuit board The elements on the boards can be very hot and can cause burns 8 5 1 Installing expansion memory This product has the following memory installed as standard but it can be expanded optionally up to 256MB memory sold separately 50 model 128MB 64 model 128MB...

Page 185: ...on the right side of the memory expansion slot on the board to remove the memory from the board 1 Memory 2 Expansion slot Step 4 Insert the memory card into the expansion slot as shown on the figure below Align the notched side of the memory card with the slot Notes The expansion slot has a feature to prevent improper insertions If the expansion slot does not go in do not force it This can damage ...

Page 186: ...etails on how to install the power source cable 8 5 2 Installation of the hard disk Installing a hard disk in this unit will allow to effectively processing large data effectively Notes When re installing the exchanged hard disk always install it into the original printer Problems that occur due to hard disks are not guaranteed Step 1 Remove the hard disk slot on the back face of the unit Hard dis...

Page 187: ...the cut out section of the hard disk to the slot Notes The hard disk slot has a feature to prevent improper insertions If the hard disk does not go in do not force it This can damage the hard disk 1 Hard disk Step 3 Connect the disconnected cables Notes Refer to Connecting the power cable for details on how to install the power source cable ...

Page 188: ...Rockhopper II series printers User s Guide 188 AP 75095 Rev 2 0 24 10 03 ...

Page 189: ...Rockhopper II series printers User s Guide 189 AP 75095 Rev 2 0 24 10 03 ...

Page 190: ...Rockhopper II series printers User s Guide 190 AP 75095 Rev 2 0 24 10 03 ...

Search results

Summary of Contents for Rockhopper II Series

Reviews:

Related manuals for Rockhopper II Series

Brands by name

Popular brands

MUTOH Rockhopper II Series, User Manual

Search results

Summary of Contents for Rockhopper II Series

Reviews:

Related manuals for Rockhopper II Series

Brands by name

Popular brands