Motorola Malux MTM5400 Series Feature User Manual Download

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Appendix C Troubleshooting

Table C-1

Displayed Messages (cont'd.)

Message

Message Description

Unit is OK
Warn:

Self-test error. A minor fault has been detected. Your radio is still
fully operative. If this error recur, note the error code and contact
service.

Unit Not Attached

You radio could not attach to the system. The talkgroup may not be
defined in the system. Please try another group.

Unassigned Button

The message is displayed when no feature is assigned to a button.

C-3

Summary of Contents for Malux MTM5400 Series

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Page 3: ...in TAP Alphanumeric 2 17 2 14 7 Word Locking 2 17 2 14 8 Adding Words to the Dictionary 2 18 2 15 Broadcast Call 2 18 2 16 Ambience Listening AL Call 2 18 2 17 One Touch Button Feature 2 18 2 18 Terminal Disable Enable 2 19 2 19 Terminal Permanent Disable 2 19 2 20 During the Call 2 20 2 21 Home Display Text Message 2 20 3 Modes 3 1 3 1 Using Networks 3 1 3 2 Trunked Mode Operation 3 1 3 2 1 Enter...

Page 4: ...15 3 6 14 Disaster Alert Call 3 15 3 6 15 Initializing Disaster Alert Call 3 16 3 7 Repeater Mode 3 16 3 7 1 Entering Repeater Mode 3 17 3 7 2 Setting Monitor Option 3 17 3 8 Gateway Mode 3 17 3 8 1 Entering Gateway Mode 3 18 3 8 2 Standby Mode 3 18 3 8 3 Forwarding a Group Call 3 18 3 8 4 Setting Monitor Option 3 18 3 8 5 Emergency Calls in Gateway Mode 3 18 4 GPS Location Service 4 1 4 1 Enhanci...

Page 5: ... 6 1 1 Protecting the Radio with a PIN Code 5 18 5 6 1 2 Unblocking Your Radio 5 18 5 6 1 3 Changing PIN Code 5 18 5 6 2 Keylock Setup 5 19 5 6 2 1 Keypad Lock Notification 5 19 5 6 2 2 Setting Automatic Keylock Delay 5 19 5 6 2 3 Setting Keylock on Startup 5 19 5 6 3 Air Encryption 5 20 5 6 3 1 Viewing Air Encryption State 5 20 5 6 3 2 Air Encryption Key Deletion 5 20 5 6 4 K Validity 5 20 5 6 4 ...

Page 6: ...Book On Settings 5 33 5 7 11 Rotary Knob 5 33 5 7 11 1 Setting Rotary Knob Mode 5 33 5 7 11 2 Setting Rotary Lock 5 34 5 7 11 3 Setting In Keypad Lock 5 34 5 7 11 4 Setting Rotary Knob Wrap Around 5 35 5 7 11 5 Setting Rotary Knob Scroll Range 5 35 5 7 11 6 Setting Rotary Knob Talkgroup Selection 5 35 5 8 Group Setup 5 36 5 8 1 Scan 5 36 5 8 1 1 Activating Talkgroup Scanning 5 36 5 8 1 2 Setting T...

Page 7: ... Service 6 4 6 6 Disabled Browser Entry 6 5 6 7 Keys Usage 6 5 6 8 Browser Menu Panes Overview 6 6 6 9 Navigate Pane 6 7 6 10 Advanced 6 7 6 11 Bookmarks Pane 6 8 6 11 1 Working with the Options Pane for a Selected Bookmark 6 8 6 11 2 Working with the Saved Pages Folder 6 8 6 12 History Pane 6 9 6 12 1 Navigating to the Recently Visited URL 6 9 6 13 Tools Pane 6 9 6 14 Options Pane 6 9 6 15 Image ...

Page 8: ...6 7 10 2 Slave Standalone Mode 7 6 7 10 3 Dual Control Head Link 7 6 7 10 4 Dual Control Head Keys Interactions 7 6 7 10 5 Dual Control Head Voice 7 7 7 11 Voice Operating Transmission VOX Control 7 7 7 12 Pseudo Call Forward 7 7 Appendix A Tones A 1 Appendix B LED Indications B 1 Appendix C Troubleshooting C 1 vi ...

Page 9: ...List of Figures Figure 3 1 Trunked Mode Operation 3 2 Figure 3 2 Direct Mode Operation 3 7 Figure 3 3 Repeater Mode Operation 3 16 Figure 3 4 Gateway Mode Operation 3 17 vii ...

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Page 11: ... Keys 2 15 Table 2 10 One Touch Button Features 2 18 Table 2 11 During the Call 2 20 Table 4 1 Different Location Displays 4 3 Table 5 1 Menu Icons 5 2 Table 5 2 Menu Structure 5 2 Table 5 3 Inbox Icons 5 7 Table 5 4 Outbox Icons 5 11 Table 5 5 Contact Types 5 15 Table 6 1 Browser Keys Usage 6 5 Table 6 2 Browser Menu Panes 6 6 Table 6 3 Additional Menu Panes 6 6 Table 6 4 Browser Text Input Icons...

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Page 13: ...ibed in this document may not be copied or reproduced in any manner without the express written permission of Motorola 2012 Motorola Solutions Inc All Rights Reserved No part of this document may be reproduced transmitted stored in a retrieval system or translated into any language or computer language in any form or by any means without the prior written permission of Motorola Solutions Inc Furth...

Page 14: ... disc 1 3 Icon Conventions The document s set is designed to give the reader more visual clues The following graphic icons are used throughout the documentation set These icons and their associated meanings are described below The signal word DANGER with the associated safety icon implies information that if disregarded will result in death or serious injury The signal word WARNING with the associ...

Page 15: ...mind the reader how to complete an action when it is not part of the current procedure for instance or tell the reader where something is located on the screen There is no warning level associated with a note SUGGESTION SUGGESTION implies a recommendation or tip from Motorola that does not require to be followed but might be helpful There is no warning level associated with SUGGESTION 1 3 ...

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Page 17: ...de This guide describes all available radio features Your service provider may have customized your radio to optimize its use for your individual needs Check with you service provider to find out the differences from this guide Throughout the text in this publication you notice the following special notations used to highlight certain information or items Table 2 1 Special Notations Example Descri...

Page 18: ... 30 C to 60 C If the radio is in service the surface temperature can rise up to 70 C Do not touch the hot surface Operating Time Continuous Intermittent The communication system determines the radio transmit and receive time operating cycle time During overload or beyond the systems specifications at high ambient temperatures the thermal control cuts down the RF power output which reduces the radi...

Page 19: ...2 3 Controls and Indicators 2 3 Controls and Indicators 7 6 5 4 3 15 16 2 1 8 13 14 12 11 4 10 9 2 3 ...

Page 20: ...the screen next to it 5 ON OFF END HOME key Press and hold to turn on off your radio Press to end calls Press to return to the home screen 6 NAVIGATION key Press up down left or right NAVIGATION key for list scrolling while moving around the menu hierarchy or for alphanumeric text editing From the home screen press to activate one of the following down NAVIGATION key enters Recent Calls menu item ...

Page 21: ... the backlight by default 15 PTT Push To Talk Press and hold to talk in simplex calls or to initiate a group call release it to listen Press to send status and text messages 16 MICROPHONE Before using your radio for the first time remove the plastic lens protector from the display It is recommended to turn off the terminal before connecting any of the accessories 2 4 Display This section presents ...

Page 22: ...ons Icon Description Trunked Mode Operation Signal Strength TMO Allows you to check signal strength More bars indicate a stronger signal No Service Migration Displayed when your radio is registered to the foreign network Broadcast Call Displayed when the radio is in the Broadcast Call Gateway Mode Displayed when the radio is switched to work as a gateway in Gateway Mode Scan Indicates talkgroup sc...

Page 23: ... and Simplex Ring Muted Indicates that all alert tones are off in the radio or both simplex ring volume is set to 0 and duplex ring volume is set to 0 Simplex Ring Muted Indicates that simplex ring volume is set to 0 and duplex ring volume is set to more than 0 Duplex Ring Muted Indicates that duplex ring volume is set to 0 and simplex ring volume is set to more than 0 Speaker Off Low Audio Indica...

Page 24: ...n transmitting voice in Group Calls when transmitting voice in Simplex Private Calls Blinking when the E2EE is enabled when receiving voice in Group Calls when receiving voice in Simplex Private Calls during encrypted Duplex Private Calls SDS End to End Encryption Solid when the E2E status of an SDS message or the E2E status of a message recipient address In High Security mode when your radio proc...

Page 25: ... Heads Keys Locked Indicates that keys are locked 2 6 Powering On the Radio Procedure Steps 1 Press and hold ON button 2 Your radio performs a self check and registration routine 3 After successful registration your radio is in service Your radio powers on without visible and audible notification if Covert Mode is activated 2 7 Unlocking Your Radio Your radio may be locked at power up To unlock it...

Page 26: ...lays Unit Blocked Enter PUK 2 Enter 8 digit PUK Personal Unblocking Key number The PUK is an eight digit master code provided by your service provider 3 Enter the new PIN code twice 2 8 Locking Unlocking the Keys Buttons Press MENU key and key The EMERGENCY button is not locked Entering Emergency Mode unlocks all keys Keylock Setup 2 9 Entering TMO DMO Mode Procedure Steps 1 From the home screen p...

Page 27: ... to display Not Allowed In TXI Mode notification and to play a tone Your radio can still receive messages stored in the Inbox calls stored in the Missed Calls list without the option to respond Received Group Calls are not stored on the radio When no danger to safety exists anymore for example you leave the RF sensitive area you can deactivate the Transmit Inhibit Mode and the radio returns to sta...

Page 28: ...imer expires your radio returns to the previously attached talkgroup Prerequisites Timed Talkgroup Change is assigned to One Touch button Procedure Steps 1 Press button 2 Your radio switches the talkgroup for a predefined amount of time To start a group call press PTT Your service provider can assign a function to the second press of the One Touch button to Return to original talkgroup Restart the...

Page 29: ...1 Press MENU Entry Mode 2 Select one of the following Primary for entering alphanumeric characters Numeric for entering numbers only Symbol for entering symbols only Secondary for entering alphanumeric characters this mode is optional and you have to add it to the list It is convenient when you use one language and sometimes wish to switch to another one In the text entry screen you can also press...

Page 30: ...ethod you are using A character counter displayed on the text entry icon indicates the amount of characters that can be entered Press the key to toggle through the text entry modes Table 2 7 Text Entry Screen Icons Primary Icon Secondary Icons Description TAP no capitals TAP capitalise first letter only TAP all capitals iTAP no capitals iTap capitalise first letter only iTap all capitals Numeric I...

Page 31: ...W X Y Z 9 w x y z 9 Table 2 9 Other Keys Key Description Any numeric key In TAP press any key to reject word completion and continue with text entry A new completion will be displayed if available after the time out for TAP expires Press and hold to enter Numeric mode from TAP or iTAP alphanumeric key Press to insert a space In TAP press to dismiss a word completion and insert a space Enter a newl...

Page 32: ...Press and hold to repeat In TAP if a word completion is available press to accept the word MENU If a context sensitive menu is active opens the Context Sensitive Menu 2 14 5 Writing in iTAP Alphanumeric Prerequisites Your radio displays text entry screen When and where to use It allows you to write quicker For example try to write David 232 Procedure Steps 1 Press MENU Entry Setup Prim 2 Select iT...

Page 33: ...Press MENU Entry Setup Seco 2 Select TAP English and press Back 3 Press MENU Entry Mode 4 Select Secondary 5 Press the key labeled with the desired character once for the first character twice for the second and so on Example To enter letter s press 7 key four times To enter number 7 press the 7 key five times If you do not press a key for a few seconds the character is accepted and the cursor mov...

Page 34: ...patcher to establish a special call with a specific radio It enables to listen to the conversations and background noises within the range of the radio microphone The call is set up without any indication to the affected radio and any lower priority ongoing voice call or packet data transfer may be preempted After accepting the call the radio transmits in a simplex call without any action from or ...

Page 35: ...ge feature While in the predefined talkgroup it can be assigned to the second press function If the One Touch Button feature is enabled the One Touch Dial is disabled If no feature is assigned to a button your radio displays an Unassigned Button message 2 18 Terminal Disable Enable Your radio is provided with a feature that allows your service provider to disable it temporarily in case it is stole...

Page 36: ... HIGH is displayed Erpce Audio goes to the earpiece Speaker LOW is displayed PHF Audio goes to the Personal Hands Free Speaker LOW is displayed 2 21 Home Display Text Message Your radio is provided with a feature that allows your service provider to send special text messages to the display The message stays on the home screen until a new message is received Power cycle your radio to replace the H...

Page 37: ...teps 1 From the home screen press MENU key 2 Select More Networks 3 Select one of the following Trunked Mode Direct Mode TXI Mode Repeater Mode Gateway Mode Result Your radio switches to the selected mode 3 2 Trunked Mode Operation Trunked Mode Operation requires the switching and management infrastructure This operation mode enables various voice and data communication types for example group cal...

Page 38: ... key Press Select to confirm Select Optns TG by abc Enter a talkgroup name and select the talkgroup name from the list Select Optns TG by Folder Select a folder and then a talkgroup name Press ROTARY KNOB and rotate it until the required talkgroup name is displayed Press Select to confirm If the ROTARY KNOB mode is set to Scroll then you do not need to press it to enter scrolling mode Your radio c...

Page 39: ...le in active Group Call your radio receives a Group Call with a higher priority One of the following occurs Your radio is forced to end the current group call and automatically join the incoming one Your radio displays incoming group call screen with options Join ends current Group Call and starts the incoming one End cancels the incoming Group Call 3 2 6 Dynamic Group Number Assignment DGNA DGNA ...

Page 40: ...view the added talkgroups details press View 2 Scroll through the list to select required talkgroup 3 To select the DGNA group press Attach 3 2 10 Broadcast Call Initiated by User This feature allows you to make a Broadcast Call from the radio that is initiated on the predefined talkgroup Your service provider predefines the alias and the priority of the Broadcast Call If the type of the encryptio...

Page 41: ...ing the Private Call if you hang the microphone into the clip the call ends or the audio switches to the speakers if connected Telephone Style Handset during the Private Call if you hand the handset into the holder the call ends or the audio switches to the speakers if connected 3 2 14 Assistance Call This feature allows you make a private call to ask for assistance during normal and non critical ...

Page 42: ... Call Emergency Call Emergency Alarm Your service provider can turn on off all the visual and audio indications when you enter Local Site Trunking Mode 3 3 2 Exiting Local Site Trunking When the link with the central network controller is reestablished your radio exits Local Site Trunking and the following occurs Your radio plays an Exiting Local Site Trunking tone Any call in progress during Loca...

Page 43: ...y Press Select to confirm Select Optns TG by abc Enter a talkgroup name and select the talkgroup name from the list Select Optns TG by Folder Select a folder and then a talkgroup name Press ROTARY KNOB and rotate it until the required talkgroup name is displayed Press Select to confirm If the ROTARY KNOB mode is set to Scroll then you do not need to press it to enter scrolling mode Your radio can ...

Page 44: ...all takes place radios not involved in this call receive the channel busy indication The radios are identified using its radio numbers Interaction with the accessories Fist Microphone during the Private Call if you hang the microphone into the clip the call ends or the audio switches to the speakers if connected Telephone Style Handset during the Private Call if you hand the handset into the holde...

Page 45: ...that the DMO radios can communicate with the TMO radios Your radio can communicate with the trunking system when the Gateway option is enabled DMO TMO TMO 3 4 9 Selecting DMO Group Call Options When and where to use Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater Procedure Steps 1 From the home screen press Optns 2 Press Config 3 9 ...

Page 46: ... Gateway and or Repeater icons turns solid respectively 3 5 Transmit Inhibit Mode The Transmit Inhibit Mode is a mode in which the radio sends no radio transmissions It is recommended to activate the mode in RF sensitive areas for example hospitals airplanes where safety can be jeopardized due to transmission radiation To activate select MENU More Networks TXI Mode Activate In this mode the radio ...

Page 47: ...can be used to activate one or more services depends on the service provider setting Entering Emergency Mode Sending Emergency Alarm Starting Hot Mic operation Starting Emergency Individual Call Powering up the radio in Emergency Mode Sending the GPS location information Entering Emergency Mode even if TXI Mode is activated causes immediately your radio to transmit When entering the Emergency oper...

Page 48: ...e indications Your radio exits the Silent Emergency Mode under the following conditions Press MENU and then key within 3 seconds No success in sending the Silent Emergency Alarm and the maximum number of retries has been reached The control room terminates the Silent Ambience Listening The Ambience Listening is disconnected due to another reason If you turn off the radio in the Silent Emergency Mo...

Page 49: ...dio initiates an Emergency MS ISDN call to the predefined MS ISDN number The MS ISDN call type simplex or duplex is predefined by your service provider 3 6 6 Emergency Alarm The Emergency Alarm is a special status message sent to the infrastructure on entering the Emergency Mode The radio may wait for infrastructure acknowledgment for this alarm and attempt retries Each time the radio enters the E...

Page 50: ...t enters the receiving mode and the Alternating Hot Microphone is on hold When the radio is back to the service the Hot Microphone transmission and the Alternating Hot Microphone resume When the user is in the Emergency Mode pressing EMERGENCY button restarts the Alternating Hot Microphone 3 6 9 Entering Emergency Mode Press and hold the EMERGENCY button or enter the Emergency number and press SEN...

Page 51: ... Emergency Mode Procedure Steps 1 Press and hold the PTT button 2 Wait for the talk permit tone if configured and talk 3 Release the PTT button to listen 3 6 13 Receiving an Emergency Group Call A radio receives an Emergency Group Call from the selected pre programmed group Audible tone indicates incoming Emergency Group Call 3 6 14 Disaster Alert Call This feature allows you to make Disaster Aler...

Page 52: ...n press MENU key 2 Select More Services Disaster Alert Step result Your radio enters Disaster Alert Mode and it displays Disaster Alert icon 3 To start the call press PTT Step result Your radio displays Disaster Alert In Use 3 7 Repeater Mode The Repeater Mode provides repeater connectivity between radios operating in the DMO Mode Only the radios on the same talkgroup can communicate with each oth...

Page 53: ...one of the following Off Your radio works as a repeater only no operation is available Receive Only Allows you to listen Receive Transmit Allows you to listen and transmit by pressing PTT 3 8 Gateway Mode The Gateway Mode provides connectivity between radios operating in DMO Mode and the TETRA network so that the DMO radios can communicate with the TMO radios Figure 3 4 Gateway Mode Operation DMO ...

Page 54: ...and destination talkgroup of the Group call 3 8 4 Setting Monitor Option Procedure Steps 1 From the home screen press Optns 2 Press Config and Select one of the following Off Audio of the calls are not routed to the speakers of the gateway Receive Only Audio of the calls are routed to the speakers of the gateway 3 8 5 Emergency Calls in Gateway Mode Press the EMERGENCY button to enter the TMO Emer...

Page 55: ...ce does not work This situation usually happens when your radio cannot establish a view of a wide area of open sky for example when your GPS antenna is covered or facing the ground Such situations include being In underground locations Inside buildings trains or other covered vehicles Under any other metal or concrete roof or structure Near a powerful radio or television tower In extreme temperatu...

Page 56: ...d to confirm they have come from a trusted source Only ISSIs in a specified range may send location commands Ensure that the radio and application receiving location messages from the radio has been configured with the same protocol ID Otherwise the radio reports a failure when requested to send an Immediate Location Report This is a selling feature Location 4 1 Enhancing GPS Performance Sometimes...

Page 57: ... Northing Coordinate Easting and Northing Coordinate Easting and Northing Coordinate Easting and Northing Coordinate Altitude Altitude Altitude Altitude Altitude Satellites Satellites Satellites Satellites Satellites Time indicates when the last time the location was calculated The time is provided in Universal Time Coordinated Letter Code grid zone or square on the map for different coordinate st...

Page 58: ...cations Inside of buildings trains or other covered vehicles Under any other metal or concrete roof or structure Near a powerful radio or television tower When your GPS antenna is covered for example by your hand or other object or facing the ground In temperature extremes outside the operating limits of your radio Even where location information can be calculated in such situations it may take lo...

Page 59: ...ain menu You can enter the menu items during a call If you are viewing a menu when a new call starts the radio exits the menu 5 1 Scrolling through the Menu Procedure Steps 1 From the home screen press MENU key 2 Scroll to the required item by pressing NAVIGATION keys Press the SOFT key assigned as Select or right NAVIGATION key to select If the menu item contains a further set of menu items repea...

Page 60: ...es free text or according to user defined or predefined templates Received messages in Inbox Contacts Add search edit or erase entries in the contact list Browser Indicates the WAP browser Security Lets you turn on off and verify security features and change passwords Setup Allows you to customize your radio More Contains additional setup menu items 5 3 Menu Structure Table 5 2 Menu Structure Menu...

Page 61: ...ty DMO SCK On Off Covert Mode Vibrate Security Remote Control Duplex Ring Style Simplex Set Volume Language Voice Only Data Only Data Setup Voice Data Individual Audio Volume Adj Mode Common Keypad Tone All Tones No Tone Short Tone Talk Permit Normal Tone Tone On Clear to send Tone Off Alert Periodic Alert Period D PTT Mode Single Double Tones D PTT Tones Tone Style Triple Setup 5 3 ...

Page 62: ...e Only Display Off Format Time Format Format Date Set Time Time Offset Set Set Date Off Time Only Time Date System Update Time Offset Book on Accept Book on Book on Reject Dual Volume Rotary Mode Scroll Locked Unlocked Rotary Lock Disable Lock None Lock Volume Lock Scroll In Keypad Lock Lock Both Wrap Around Stay In Range Scroll Range Scroll To Next Confirm TG Sel Rotary Knob 5 4 ...

Page 63: ... Lists Group Setup My Groups New Folder My Private Num My Phone Num My Info Radio Info Dialed Received Recent Calls Missed Shortcuts New Entry Log on RUI Log off Home Only Foreign Net Any Network Select Net Migrate To Networks Sel Auto Trunked Mode Direct Mode TXI Mode Repeater Mode Networks Gateway Mode Position Location Interface Sent Data Received Data Bandwidth Packet Data More 5 5 ...

Page 64: ...u to create a new message 5 4 1 1 Sending a Message to Private Phone Procedure Steps 1 From the home screen press MENU key 2 Select Messages New Message 3 Enter your message and press Send 4 If needed select Private Phone 5 Type recipient number or press abc to choose it from your contacts 6 Press Send or SEND key or the PTT button 5 4 1 2 Sending a Message to Group Procedure Steps 1 From the home...

Page 65: ...rom the contact list Phone enter the phone number or press abc to choose the destination number from the contact list Your service provider can enable to send a Store and Forward message to a talkgroup 6 Press Send Select SEND key or the PTT button 5 4 2 Inbox It contains up to 100 new or old incoming messages Table 5 3 Inbox Icons Icon Description Unread New Message Read Old Message Sender Inform...

Page 66: ...ll Select Ok 5 4 2 2 Receiving New Message Procedure Steps 1 New message received Step result Your radio displays an animation and plays a New Mail Received tone 2 Select one of the following Read opens the entire message Back dismisses the message You can access the message later from the Inbox 5 4 2 3 Using Submenu in Inbox and Outbox Procedure Steps 1 From the home screen press MENU key 2 Selec...

Page 67: ... list and displays the new messages Delivery Status only for Outbox Shows the date and time of the message when it sent delivered read and expired was not delivered expired was not read failed unknown 5 4 2 4 Embedded Number This feature allows you to call a number from a message or to start a group call with the message sender talkgroup 5 4 2 5 Storing a Number from a Message Prerequisites Embedd...

Page 68: ...ype to choose the type of call Private Phone or PABX 8 Press the PTT button or SEND button 5 4 2 7 Making a Group Call on a Talkgroup of the Message Originator Prerequisites Embedded Number feature is enabled by your service provider When and where to use You can start a group call with the message originator talkgroup Procedure Steps 1 From the home screen press MENU key 2 Select Messages Inbox 3...

Page 69: ...only read the ongoing Call Out messages Call Out 5 4 5 WAP Box Each WAP Push message can be loaded immediately or stored as a message in WAP Box Then it can be accessed by pressing MENU Message WAP Box All the WAP Push messages are passed to the browser WAP WAP Push 5 4 6 Templates This feature is used to store up to 100 predefined and your message templates Each of the Inbox and Outbox message ca...

Page 70: ... screen with the template text Edit the text and press MENU Select Save Changes to save edited template or Store to save the edited template as a new one Edit Name Opens edit screen with the template name Press Ok to save the template 5 4 7 Predefined Templates Predefined message templates are programmed into your radio You are allowed to perform limited edit operations of the predefined template ...

Page 71: ...ress MENU and select Edit Edit screen opens with the template text You are only allowed to replace the existing text 5 4 8 Send Status 5 4 8 1 Viewing a Status Message Number Procedure Steps 1 From the home screen press MENU key 2 Select Messages Send Status 3 Press MENU and select View 5 4 8 2 Sending a Status Message to a Group Prerequisites Switch to the desired talkgroup to which you want to s...

Page 72: ... MENU key 2 Select Messages Send Status 3 Do one of the following Highlight the required status message and press Select the PTT button or the SEND key Enter 5 digit status message number and press Send If the radio displays Status list is empty you can enter 5 digit status message and press SendTo 4 Do one of the following Enter the number or press abc to select the name from your contact list Pr...

Page 73: ... of your contact and press Ok 4 Highlight Type and press Change Select the required type of your contact You can use the Left and Right NAVIGATION keys to select the type of your contact from the Contact Details screen 5 Highlight number and press Change Enter the number of your contact and press Ok 6 If needed highlight Speed and press Change Enter the speed dial number 1 1000 of your contact and...

Page 74: ...edit Name Type number Speed 6 Press Done 5 5 3 Deleting a Number Procedure Steps 1 From the home screen press Contcs 2 Select a contact you want to edit 3 Use left or right NAVIGATION keys to choose the required number 4 Press MENU 5 Select Delete number If an entry contains only one number deleting the number deletes the entry 6 Press Yes 5 5 4 Deleting a Contact Procedure Steps 1 From the home s...

Page 75: ... Phone PABX Contact 5 5 6 Dialing through the Contact List Procedure Steps 1 From the home screen press Contcs 2 To highlight the required contact use up and down NAVIGATION keys or by entering up to 12 characters of the contact name 3 If the contact has more than one number use left and right NAVIGATION keys to select the required number 4 Press the PTT button to initiate a simplex call with a Pr...

Page 76: ...the home screen press MENU Security PIN Protect 2 Select On 3 Enter 4 digit PIN code SUGGESTION Default PIN code is 0000 Post requisites Each time you turn on the terminal PIN code is required 5 6 1 2 Unblocking Your Radio Prerequisites You blocked your radio by entering incorrect PIN code for three times by default Procedure Steps 1 Radio displays Unit Blocked Enter PUK 2 Enter 8 digit PUK Person...

Page 77: ...t press MENU and then key By default while the keypad lock feature is active all front and side keys including the PTT button are inoperative except for the ON OFF key and EMERGENCY buttons Locking Unlocking the Keys Buttons 5 6 2 1 Keypad Lock Notification When the keypad is locked your service provider can configure one of the following instructions None no notification is displayed Notification...

Page 78: ...Deletion Please check with your service provider whether the radio is provided with Air interface encryption keys You can delete the Air interface encryption keys from the radio by entering the following sequence 00 It takes a minute for this feature to delete all the encryption keys from the radio Deletion is performed in idle TMO DMO or Emergency Operation Using this feature will disable the rad...

Page 79: ...n your radio and the system Your radio is provided with a set of SCKs 5 6 5 1 Verifying TMSCK Validity Procedure Steps 1 From the home screen press MENU key 2 Select Security TMSCK Validity 3 Your radio displays TMSCK is Valid your radio can work encrypted in TMO Mode TMSCK is Invalid your radio cannot work encrypted in TMO Mode Please contact your service provider to restore SCKs to your radio 5 ...

Page 80: ...s Next 4 Radio displays Change to version 5 Select one of the following Yes to change the key Your radio displays Key version changed No to leave the key Your radio displays Code Not Changed 5 6 8 Covert Mode This feature enables you to completely shut down all visible and audible alerts and notifications making the radio unnoticeable even in a silent and dark environment When your radio is in the...

Page 81: ...e Procedure Steps 1 From the home screen press MENU key 2 Select Security Covert Mode 3 Select one of the following On all tones are set to off and the backlight and the LED are disabled immediately The group audio is routed to the earpiece The radio displays Covert Mode On Off all settings for tones backlight and audio are restored The radio displays Covert Mode Off 5 7 Setup This sub menu allows...

Page 82: ...t one of the following Duplex sets the volume level for the all duplex calls Simplex sets the volume level for the all simplex calls Earpiece sets the volume level for the earpiece Speaker sets the volume level for the speaker Keypad sets the volume level for the keypad If the display shows only one option Volume you can adjust all of the above settings at once You have the option to change the se...

Page 83: ...Procedure Steps 1 From the home screen press MENU key 2 Select Setup Data Setup 3 Select one of the following Voice Only Your radio receives and transmits voice calls only Data Only Your radio acts as a modem It rejects incoming and outgoing voice calls except for Emergency Calls status and text messages Voice Data Your radio acts as a modem but voice calls have priority over data calls and can in...

Page 84: ... Common You can set one value for all the items in MENU Setup Set Volume Setting Volume 5 7 6 Tones This menu item allows you to activate deactivate your radio tones 5 7 6 1 Keypad Tone You can activate deactivate keypad tone at every key press 5 7 6 2 Setting Keypad Tone Procedure Steps 1 From the home screen press MENU key 2 Select Setup Tones Keypad Tone 3 Select one of the following On Activat...

Page 85: ...tone heard upon pressing the PTT button Normal Tone Factory default tone heard upon pressing the PTT button 5 7 6 7 Clear to Send You can activate deactivate tone for the transmitting radio that the receiving radio is ready to accept the transmission 5 7 6 8 Setting Clear to Send Procedure Steps 1 From the home screen press MENU key 2 Select Setup Tones Clear to send 3 Select one of the following ...

Page 86: ...enabled by your service provider 5 7 6 12 Setting D PTT Tones Procedure Steps 1 From the home screen press MENU key 2 Select Setup Tones D PTT Tones 3 Select one of the following D PTT Mode Activates deactivates D PTT tone Tone Style Indicates have many times the D PTT tone is played 5 7 7 Display This menu item allows you to adjust your radio display settings Display Setting Time and Date on the ...

Page 87: ...creen press MENU key 2 Select Setup Display Backlight 3 Select one of the following Auto Backlight is triggered by turning on the radio by pressing any key on device or on the accessory that is connected to it Also charging or getting signal from the services like Call Out message DGNA and TX timeout during priority call are going to turn on the backlight Semi Auto Backlight is turning on when you...

Page 88: ...n not within the infrastructure signal range you can set the values manually 5 7 8 1 Setting Time and Date on the Display Procedure Steps 1 From the home screen press MENU key 2 Select Setup Time Date Display 3 Select one of the following Time Date Your radio displays time and date Time Only Your radio displays time only Format Date sub menu is disabled Date Only Your radio displays date only Form...

Page 89: ...the home screen press MENU key 2 Select Setup Time Date Set Set Time 3 Enter current time using NAVIGATION keys or keypad 4 Press Done 5 7 8 4 Setting Date Format Prerequisites If MENU Setup Time Date Display is set to Time Date or Date Only Procedure Steps 1 From the home screen press MENU key 2 Select Setup Time Date Format Format Date 3 Select D day M month Y year DD MM YY MM DD YY DD MON YY YY...

Page 90: ...Procedure Steps 1 From the home screen press MENU key 2 Select Setup Time Date System Update 3 Select one of the following Off All the infrastructure informations are ignored The radio uses internal time and offset Time Only Time displayed is calculated from the offset programmed by your service provider added or subtracted from the infrastructure time Time Offset Time and offset are updated after...

Page 91: ...enu item allows you to edit RUA RUI feature settings to automatically accept or reject book on requests RUA RUI RUI 5 7 10 1 Editing Book On Settings Procedure Steps 1 From the home screen press MENU key 2 Select Setup Book on Setup 3 Select one of the following Book on Accept Radio accepts all the book on requests Book on Reject Radio rejects all the book on requests without any notification 5 7 ...

Page 92: ...lume Function Keys are set to Adjust Volume You can use your programmable SIDE buttons to adjust volume 5 7 11 2 Setting Rotary Lock Procedure Steps 1 From the home screen press MENU key 2 Select Setup Rotary Knob Rotary Lock 3 Select one of the following Locked Locks ROTARY KNOB you can unlock it by selecting Unlocked or by pressing and holding ROTARY KNOB Unlocked Unlocks the ROTARY KNOB Disable...

Page 93: ...lling through the talkgroup list is looped or is moved to the next folder Only when Wrap Around is set to On and the Scroll Range is set to Scroll To Next you are able to scroll through all the talkgroups and folders 5 7 11 5 Setting Rotary Knob Scroll Range Procedure Steps 1 From the home screen press MENU key 2 Select Setup Rotary Knob Scroll Range 3 Select one of the following Stay In Range Scr...

Page 94: ...dio joins any group call as long as this group is defined in the scan list and scan is turned on Activating Talkgroup Scanning 5 8 1 1 Activating Talkgroup Scanning When and where to use If you want to monitor any TMO Group Call in the defined talkgroup list Procedure Steps 1 From the home screen press MENU key 2 Select More Group Setup Scan Scanning 3 Select Select List and then a list name Step ...

Page 95: ...e home screen press MENU key 2 Select More Group Setup Scan Scan Lists 3 Highlight required scan list and press MENU to see additional settings Rename Enter new name for that scan list Capacity Displays the number of assigned and unassigned talkgroups for the scan list Clear Deletes all the talkgroup assigned to that scan list Add Group Adds a talkgroup to the scan list Select one talkgroup from y...

Page 96: ...enu allows you to select edit your favorite group list 5 8 2 1 Adding Favorite Folder Procedure Steps 1 From the home screen press MENU key 2 Select More Group Setup My Groups 3 Select New Folder 4 Enter the name and select Ok 5 8 2 2 Adding a Talkgroup to a Favorite Folder Procedure Steps 1 From the home screen press MENU key 2 Select More Group Setup My Groups 3 Select FolderName 4 Select New Gr...

Page 97: ...te folder 5 8 2 4 Deleting a Talkgroup from the Favorite Folder Procedure Steps 1 From the home screen press MENU key 2 Select More Group Setup My Groups 3 Select required favorite folder 4 To delete one talkgroup highlight it and select Delete To delete all the talkgroups from the folder press MENU and select Delete All 5 9 My Info This sub menu allows you to view your own private phone and radio...

Page 98: ...istory of all calls Dialed calls you initiated Received calls you answered Missed calls you received but not answered or rejected Each list of calls may contain up to 50 numbers the most recent call being at the top of the list If the number of a recent call is stored in the contact list the name associated with the number appears in the recent calls list A number dialed more than once appears onl...

Page 99: ...ENU key 2 Select More Recent Calls 3 Select one of the following Dialed from the home screen press SEND key to access Dialed Calls list Received Missed From the home screen press down NAVIGATION key to access Recent Calls menu item 4 Highlight the required call and press the PTT button for private calls or press theSEND key to make a phone call Phone calls are only available in TMO Mode 5 10 3 Sto...

Page 100: ... right to display the contact type you want to assign the number 7 Select Done 5 10 4 Deleting Recent Calls Procedure Steps 1 From the home screen press MENU key 2 Select More Recent Calls 3 Select Dialed Received or Missed 4 Press MENU on the required call 5 Select Delete To erase all the calls select Delete All 5 11 Shortcuts This sub menu allows you to set up shortcuts to access frequently used...

Page 101: ...ed 4 Select Yes and ShortcutsKey 1 is displayed 5 Press Done To use this shortcut from the home screen press MENU and the key 1 5 11 2 Editing a Menu Shortcut List Procedure Steps 1 From the home screen press MENU key 2 Select More Shortcuts 3 Highlight a required shortcut and press MENU 4 Select one of the following Edit Changes the assigned key Type required number and press Ok Type a number bet...

Page 102: ...select New User ID and enter your user ID Otherwise select your user ID from the list Second line and press Edit to enter user ID and press Ok 4 Select User PIN type your credentials and press Ok 5 Logging screen is displayed 5 12 2 Logging Off Procedure Steps 1 From the home screen press MENU key 2 Select More RUI Log off 3 Press Accept 5 13 Networks This menu item allows you to switch between th...

Page 103: ... Procedure Steps 1 From the home screen press MENU key 2 Select More Networks Networks Sel Select Net 3 Select the required network from the list Result Your radio registers to the selected network 5 13 3 Using the Foreign Network Registration When and where to use Use this feature to migrate to another predefined network when you are out of the range of your network and your radio displays the No...

Page 104: ...etwork when you are out of the range of your network and your radio displays the No Service message Procedure Steps 1 From the home screen press MENU key 2 Select More Networks Networks Sel and choose one of the following option Migrate To Selects the required network form the list To view the network ID press MENU key then press Select Auto Your radio automatically attaches to the predefined netw...

Page 105: ...t Mode to Trunked Mode or Repeater Mode or Gateway Mode Networks Entering TMO DMO Mode 5 14 Location See the GPS Location Service for more information GPS Location Service 5 14 1 Viewing Your Position 1 From the home screen press MENU key 2 Select More Location Position 3 Scroll to view the results about the last time your location was calculated To refresh your position enter Position the radio r...

Page 106: ... The data option must be set to Voice Data or Data Only 3 Select one of the following Sent Data the number of KBsSent and Throughput since current Packet Data activation is displayed Received Data the number of KBs Sent and Throughput since current Packet Data activation is displayed Bandwidth active data session percentage is shown Failed Transfer the percentage of failed sent received packets N ...

Page 107: ...access the mobile web from a radio through a WAP browser This is a selling feature WAP Push WAP Box 6 1 WAP Browser The Openwave Mobile Browser is a WAP complaint user agent The WAP browser provides all of the basic services of a computer based web browser Whenever any preemptive display interrupts the browser session the browser needs manual reactivating to return The WAP browser does not support...

Page 108: ...tions the Options pane pops up From here you may scroll to other panes with the left or right navigation keys Or you may select Browser Menu and then scroll to the required pane 6 4 Tips for Browsing Create and use the following for easy browsing 6 4 1 Creating a Bookmark through Navigate Pane 1 Enter the browser and browse to the required page 2 Press Menu to enter the browser menu 3 Select Mark ...

Page 109: ...ter the browser 2 Scroll to Bookmarks pane 3 Select Organise if there are no saved bookmarks or More 4 Select Menu 5 Scroll to New Bookmark 6 Enter the bookmark title and URL and select its location 7 Press Save 6 4 3 Using a Bookmark 1 Enter the browser 2 Scroll to Bookmarks pane 3 Scroll to the required bookmark and select Go The bookmark downloads the selected page from the web 6 4 4 Creating a...

Page 110: ...if required Scroll down and select Save The page will be saved in the Bookmarks Saved Pages folder 6 4 7 Selecting a Saved Page 1 Enter the browser 2 Scroll to Bookmarks pane 3 Select Organise if there are no saved bookmarks or More 4 Select Go to enter the Saved Pages folder 5 Select a saved page and press Ok The display shows the saved page Depending on the saved page you may browse the web from...

Page 111: ...e following usage described occurs inside or outside the editor Table 6 1 Browser Keys Usage Key Press Action Press 0 9 key In the editor enters a digit and or character depending on the text entry mode selected Outside the editor in a numbered list selects the required item list Press and hold 0 9 key In the editor standard use Outside the editor hotkey for navigating to the numbered bookmark Pre...

Page 112: ...ergency Mode 6 8 Browser Menu Panes Overview The browser menu includes the following panes Table 6 2 Browser Menu Panes Menu Pane Description Navigate Provides access to the home page and commonly used items Bookmarks Provides access editing and storage options to stored bookmarks and saved pages History Provides access to recently visited pages and shows the position of the currently loaded page ...

Page 113: ... service provider may decide to force its own home page on your terminal Circuit Prompt for turning on off the circuit prompt Resend Data Prompt for turning on off the data re send prompt Security Secure Prompt for enabling disabling the browser to inform you that it replaced a non secure connection with a secure connection and the other way around Current Certificate for viewing the digital certi...

Page 114: ...lect one of the following Back for displaying the page associated with the bookmark page is downloaded if not available in cache Details for modifying the bookmark title and URL Delete for deleting the bookmark New Bookmark for creating a new bookmark New Folder for creating a new folder Move for moving this bookmark to a new folder or in Bookmarks Delete All for deleting all bookmarks Hotkeys for...

Page 115: ... recently visited pages up to nine history entries can be listed Each history entry shows its title if present Otherwise No Title is displayed 6 12 1 Navigating to the Recently Visited URL 1 Select the URL 2 Press Ok 6 13 Tools Pane 1 From the Tools pane select More 2 Scroll to a document 3 Select MENU key to open the Options pane for that document 4 Select one of the following Show URL For displa...

Page 116: ...ive When and where to use To input the text for the URL 1 Select the URL 2 Press abc Step result The text input pane opens up 3 Select www 4 Scroll the required extension for example com 5 Press com The screen displays the URL with the selected extension Table 6 4 Browser Text Input Icons Mode Soft Key Action Alphabetic characters lower case abc Enter text in lowercase Alphabetic characters upper ...

Page 117: ...e New WAP Message tone Medium animation and the icon are displayed with the New WAP Message tone Low icon is displayed with the New WAP Message tone Delete available only if you are is in WAP Box the text WAP Message deleted remotely is displayed otherwise there is no indication Animation is not displayed if you are in a call or in Emergency Mode or in Call Out or in message editor or PIN lock sta...

Page 118: ...Feature User Guide 2 Select Messages WAP Box 3 Select the required message 4 Select Go to to view the message in the browser 6 12 ...

Page 119: ...s been cleared the radio exits Call Out mode and reverts to normal mode you are only able to receive Emergency Calls during Call Out mode CO Box 7 1 1 Types of Call Out Alerts There are four types of the Call Out alert Normal call out Storm plan it is sent to a group more than one to raise reliability You can only accept the Call Out by pressing any button and is moved to information phase Fallbac...

Page 120: ...call or Call Out text function which enables you to send a text message You can always respond and send back the text or the voice message using voice group call 7 2 RUA RUI Radio User Assignment RUA and Radio User Identity RUI enables authentication service Only the successful logon on any temporary radio provides the full access and your permanent radio functionality so you can be still reached ...

Page 121: ...x This feature allows you to attach to any talkgroup by dialing its index instead of choosing it from the talkgroup folders and lists It is also known as Talkgroup Speed Dial 7 4 1 Viewing Talkgroup Speed Number Procedure Steps 1 From the home screen press Optns 2 Select one of the following TG by Folder then select the folder and highlight the required talkgroup TG by abc enter up to 15 character...

Page 122: ...to three digits instead of the full number The Phone PABX Speed number is assigned when the dialed number is added in the contact list This feature is available only in TMO Mode 7 6 1 Using Phone PABX Speed Dial Procedure Steps 1 From the home screen enter the predefined Phone PABX speed dial number and key 2 Press SEND key 7 7 Phone and PABX Calls The Phone Call allows you to call a landline tele...

Page 123: ...t during the Private Call if you hand the handset into the holder the call ends or the audio switches to the speakers if connected 7 8 1 Making a Private Call Procedure Steps 1 From the home screen enter the number 2 If Private is not the first type of call presented press Ctype repeatedly to select it 3 When you are in the following mode a TMO For a simplex call press and release the PTT button Y...

Page 124: ...off The Single Control Head icons is displayed 7 10 2 Slave Standalone Mode It is related to Slave Control Head when the Master Control Head is turned off In this mode no radio functionality is available except ON OFF button 7 10 3 Dual Control Head Link If the Dual Control Head Link is established between Master and Slave Control Head the Dual Control Head icon is displayed and the full functiona...

Page 125: ...activates the microphone when you speak and deactivates it when you are silent It is used during either a Duplex Private Call or a Phone Call when a currently connected and active accessories are not Full Duplex capable Example An external speaker is turned on with a fist microphone activated 7 12 Pseudo Call Forward This feature allows you to forward the calls when you are not reachable To trigge...

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Page 127: ...00 2100 1800 1000 900 600 400 200 Hz ms In DMO 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz In Emergency 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Call Clear Warning 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Talk Permit 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Talk Permit without Gateway 0 100 200 300 400 ms 2400 2100 1800 1000 ...

Page 128: ...900 600 400 200 Hz Receiving High priority Group Call 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Receiving Sending Emergency Alarm 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Emergency Alarm Failed 0 100 200 300 400 500 600 ms 2400 2100 1800 1000 900 600 400 200 Hz Exiting Emergency 0 100 200 300 400 500 600 ms 2400 2100 1800 1000 900 600 400 200 Hz Entering TXI 0 ...

Page 129: ...s Solid green In use Repeating call Blinking green In service Solid red Out of service Blinking red Connecting to the network Entering DMO Solid orange Transmit inhibit in service Channel busy in DMO Blinking orange Incoming call No indication Idle Radio powered down B 1 ...

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Page 131: ...automatically transmitting hands free emergency audio Empty Entry The speed number you dialed does not exist or the number exists but the group is non selectable Faulty Unit Error Self test failed An operational fault has been detected with your radio Record the error number Turn your radio off and contact service This group already exists The group you are attempting to add exists in the My Group...

Page 132: ...Service Your radio is out of coverage Not Allowed To Initiate Call You are not allowed to dial a number which is not in the address book Not Allowed To Transmit Release the PTT button and try again later You are not allowed to send a text message or a status message to a number which is not in the address book Single TalkGroup Only There is only one programmed entry in the scrolling list Overheati...

Page 133: ...ult has been detected Your radio is still fully operative If this error recur note the error code and contact service Unit Not Attached You radio could not attach to the system The talkgroup may not be defined in the system Please try another group Unassigned Button The message is displayed when no feature is assigned to a button C 3 ...

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Motorola Malux MTM5400 Series, Feature User Manual

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